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Homewood Suites Dulles International Airport

#12 of 20 Hotels in Herndon
Certificate of Excellence
3.0 of 5
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13460 Sunrise Valley Drive, Herndon, VA 20171
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Homewood Suites Dulles International Airport
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Ranked #12 of 20 Hotels in Herndon
Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 16, 2015
Surinder C Edison, United States
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320 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites Dulles International Airport
See the most recent reviews
Edison, United States
1 review
5 of 5 stars Reviewed June 16, 2015

The hotel manager and his staff made us feel at home and made our stay very enjoyable. They should be commended for going beyond their duties to make guests feel special. I will certainly make this property my second home on future travels.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your kind words. we look forward to you staying with us in the future. More 

Little Rock, United States
1 review
1 of 5 stars Reviewed June 14, 2015

If you stay at this hotel, be ready for rude/poor service. The furniture in the rooms were absolutely trashy. Basically NO room service and when you go to the front desk to ask for supplies, the front desk is very rude. Breakfast and Manager's special is a joke...

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Dear William S, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. As well, I'm sorry that you received a poor level... More 

Rehoboth Beach, Delaware, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 12, 2015

A friendly hotel with just about anything you might need handy there, or easily nearby. The staff is helpful, the location is great. The rooms can use a bit of an update (furniture, carpet), and especially the hallways. Love having a kitchen handy when I'm on the road.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you and appreciate you choosing The Homewood Suites Washington/Dulles when you are in Herndon, VA. We look forwarding to seeing you again. More 

Atlanta, Georgia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 9, 2015

We have stayed in this hotel every spring for several years and were always happy. Not this time. Day One.Check in was 3 PM. Our room (and several others) were not ready until 5PM so had to sit in the lobby. Got to room, shower weird controls, ice maker not working. Went down to desk, reported. told they would send... More 

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Dear Seniortravelerr, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite and the issues with the ice machine and amenities not being replaced. We will take your comments under consideration as we continually work to improve our guest... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015

Originally had booked for 4 nights, but realised I needed to be in the north loudon homewood for better proximity to office. They allowed me to leave early with no fuss.... They were also incredibly polite and a special thanks to the shuttle drivers. Would stay here again... Rooms very good value and nice atmosphere. Cheers Patrick.

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for the kind words. I will make the drivers aware of your comments. We look forward to you staying with us in the future. More 

Charlottesville, Virginia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 6, 2015

I only stayed for one night but Homewood Suites are always a great place to stay. Having a kitchenette is nice and the large room is nice. This one is easy to get to from the airport and located close to a shopping center if you want to grab food from the store or forgot something.

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you. Thank you for the kind words. We look forward to seeing you again in the future. More 

Peachtree City, Georgia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

We had a party of 4 and we just stayed at this location over the Memorial W/E. The location is ideal and close to the Dulles Airport - neighborhood is safe and quiet. Also, down the street - there are several restaurant to choose from. I normally stay at HW Suites and this was a little older, but still retained... More 

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

First of all, thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you and appreciate you choosing The Homewood Suites Washington/Dulles when you are in Herndon, VA. Should your travel plans bring you back to the area, we look forward to serving you... More 

Pittsford, NY, United States
2 reviews
5 of 5 stars Reviewed May 26, 2015

This hotel is an excellent business hotel, close to the Airport and most of the Customer Meeting I attended. Good value for the cost. Room 102 was extremely quite even though it was close to the side exit. The room was on the ground floor and it was clean with a view of some shrubs. Afternoon reception and morning breakfast... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you. Thank you for the kind words. We look forward to seeing you again in the future. More 

Suffolk, Virginia, United States
Level Contributor
182 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 23, 2015

Things were lacking. Hot tub was broken. Shower was weird...hard to turn on water and get temp set correctly. Also, the suite was smaller than similar hotels. It was also disappointing that with all the early flights from IAD, they don't even offer an early continental breakfast. The shuttle was prompt for 530 am pick up which was great and... More 

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your experience. As with all our guests, we are pleased to hear from you and sorry about the hot tub. If it wasn't for guests informing us on ways to improve, we never would get any better. We look forward to seeing you again in the future. More 

Herndon, United States
1 review
3 of 5 stars Reviewed May 20, 2015

This hotel seems to have issues with Suttle drivers as well as hot water problems. They need to change out all their defective shower controls! Also the shuttle bus drivers apparently had an issue understanding when people were needing a ride.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

First of all, thank you very much for staying with us. As hospitality professionals, we strive to be the best in the industry, but it seems we have failed to meet your expectations. Please accept our sincere apologies for any inconvenience you may have experienced, particularly with the shuttle. We value all the feedback we receive as this is our... More 

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