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Homewood Suites Dulles International Airport

#12 of 20 Hotels in Herndon
Certificate of Excellence
3.0 of 5
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13460 Sunrise Valley Drive, Herndon, VA 20171
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Homewood Suites Dulles International Airport
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Ranked #12 of 20 Hotels in Herndon
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Robert O Fort Rucker, Alabama
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Rucker, Alabama
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Unless you're familiar with the area, or traveling with a very reliable GPS, it may be difficult to find for an infrequent business traveler. The hotel itself was decent enough, breakfast was adequate, rooms were clean and spacious. The staff was very friendly, but somehow failed to log in my wake-up call even though I watched them pencil it in... More 

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Chicago, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Starting with the good: Staff mostly friendly and the bed was clean/comfortable. Everything else was pretty terrible. My reservation was lost. Then I was billed at the wrong rate. Room smelled very musty. Furnishings are outdated. Food was a huge problem. Breakfast and an evening meal were included but were so horrible, it was really best to leave the hotel... More 

Review collected in partnership with Homewood Suites by Hilton

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Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your feedback about our hotel. We apologize for the bad smell during your stay. We understand that travel is very important and try to make sure all our guests have a rewarding experience at our hotel. As well, we apologize for the quality of food you experienced. We are working to improve... More 

New Hartford, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Hotel has been in Herndon for some time now but very little was done to update furnishings or to ensure that rooms were in good working order. Had issues with Heating and Air Conditioning unit in room as well as carpet was coming up in the hallways which was a hazard. Rooms are poorly laided out and you could not... More 

Review collected in partnership with Homewood Suites by Hilton

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Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Dear kristineas, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. As well, we have reported the malfunctioning of the A/C unit... More 

Edison, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel manager and his staff made us feel at home and made our stay very enjoyable. They should be commended for going beyond their duties to make guests feel special. I will certainly make this property my second home on future travels.

Review collected in partnership with Homewood Suites by Hilton

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Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your kind words. we look forward to you staying with us in the future. More 

Little Rock, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

If you stay at this hotel, be ready for rude/poor service. The furniture in the rooms were absolutely trashy. Basically NO room service and when you go to the front desk to ask for supplies, the front desk is very rude. Breakfast and Manager's special is a joke...

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Dear William S, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. As well, I'm sorry that you received a poor level... More 

Rehoboth Beach, Delaware, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A friendly hotel with just about anything you might need handy there, or easily nearby. The staff is helpful, the location is great. The rooms can use a bit of an update (furniture, carpet), and especially the hallways. Love having a kitchen handy when I'm on the road.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you and appreciate you choosing The Homewood Suites Washington/Dulles when you are in Herndon, VA. We look forwarding to seeing you again. More 

Atlanta, Georgia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed in this hotel every spring for several years and were always happy. Not this time. Day One.Check in was 3 PM. Our room (and several others) were not ready until 5PM so had to sit in the lobby. Got to room, shower weird controls, ice maker not working. Went down to desk, reported. told they would send... More 

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Dear Seniortravelerr, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite and the issues with the ice machine and amenities not being replaced. We will take your comments under consideration as we continually work to improve our guest... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Originally had booked for 4 nights, but realised I needed to be in the north loudon homewood for better proximity to office. They allowed me to leave early with no fuss.... They were also incredibly polite and a special thanks to the shuttle drivers. Would stay here again... Rooms very good value and nice atmosphere. Cheers Patrick.

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for the kind words. I will make the drivers aware of your comments. We look forward to you staying with us in the future. More 

Charlottesville, Virginia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed for one night but Homewood Suites are always a great place to stay. Having a kitchenette is nice and the large room is nice. This one is easy to get to from the airport and located close to a shopping center if you want to grab food from the store or forgot something.

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you. Thank you for the kind words. We look forward to seeing you again in the future. More 

Peachtree City, Georgia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

We had a party of 4 and we just stayed at this location over the Memorial W/E. The location is ideal and close to the Dulles Airport - neighborhood is safe and quiet. Also, down the street - there are several restaurant to choose from. I normally stay at HW Suites and this was a little older, but still retained... More 

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

First of all, thank you for taking the time to share your experience at The Homewood Suites Washington/Dulles. As with all our guests, we are pleased to hear from you and appreciate you choosing The Homewood Suites Washington/Dulles when you are in Herndon, VA. Should your travel plans bring you back to the area, we look forward to serving you... More 

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