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Homewood Suites Dulles International Airport

#11 of 20 Hotels in Herndon
Certificate of Excellence
3.0 of 5
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13460 Sunrise Valley Drive, Herndon, VA 20171
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1 room 1 guest
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Homewood Suites Dulles International Airport
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331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here due to its price and walking distance convenience to the office where I was working. They do have a free shuttle from the Dulles. You do have to call when you arrive and wait for them to send it, so the wait at the airport took a bit. However, the shuttle driver was very nice and friendly.... More 

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Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We chose this hotel as it was the one one offering a two bedroom suite to fit our large (7) family, that also has all the extras such as free breakfast, internet, shuttle, pool, and a kitchen for saving money by cooking a few meals ourselves. This hotel may not be brand new, but is clean, great service, and is... More 

Review collected in partnership with Homewood Suites by Hilton

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Reading, Pennsylvania
Level Contributor
156 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel for a reasonably priced option in the Dulles/Reston area. Very typical Homewood Suites - you know what you're getting with them but the price is usually significantly better than comparable options in the area. Stay here with confidence.

Was this review helpful? Yes
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your recent review of The Homewood Suites Washington/Dulles. We are pleased to hear the competitive rates and amenities at our hotel greatly benefitted you during your stay here in the Dulles area. We look forward to having you back here soon at The Homewood Suites Washington/Dulles! More 

Clearwater, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a long time Hilton Honors member and have stayed in many Homewood Suites. The location is close to Dulles Airport, shopping and dining. However, this location was beyond exceptional. I called at 10am to see if there was any chance of early check-in, the front desk advised to call after 12 and he'd see what's available. I called at... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you very much for your review of The Homewood Suites Washington/Dulles. We are pleased to hear we were able to go above and beyond for you here at our hotel! I am happy to say the printer is now working, but your next stay let us know what we can do for you! We look forward to seeing you... More 

Roanoke, United States
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Had two day golf tournament at Lansdowne Resort. Hotel in convenient location to route, restaurants, and golf courses. Decent rate, average quality complementary breakfast. Noisy in room refrigerator. Room key do not work in side door to hotel. In room trash not emptied. Friendly front desk folks. Because of location would return.

Was this review helpful? Yes
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to review The Homewood Suites Washington/Dulles. We are pleased to hear our location was convenient for you during your golf tournament in the area and you enjoyed our breakfast in the morning with our wonderful staff. We sincerely apologize for your refrigerator running and the trouble with the key lock, our team is currently... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have never been more disappointed. I could only handle this for 15 minutes then checked out. Looked ok upon checking in, but then the elevator was FILTHY, hallway trash overcome with beer cases and party trash, hall carpet dirty and badly in need of repairs, room was extremely barren and stains on carpet. Very old furniture chipped and scratched.... More 

Was this review helpful? Yes
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your recent review of The Homewood Suites Washington/Dulles. We would like to apologize for the troubles you encountered during your stay here; this is not a typical stay at our property. We strive to go above and beyond for all our guests and hearing you left the hotel unhappy does not sit well with us. The entire... More 

Raleigh, North Carolina
Level Contributor
518 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Management wake up! I am not sure what has happened in the last year, but this hotel needs some attention. Needs to start with the breakfast staff, when the breakfast in advertised to a certain time, you don't stop refilling items 30-45 minutes before it closes when not only the breakfast room is full, but people area still coming in.... More 

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Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your review of The Homewood Suites Washington/Dulles. I am sincerely sorry to hear we fell short of your expectations. We are currently looking into your comments so we may better improve future stays for all guests and I hope this stay will not deter you from future stays at our property. We appreciate your feedback and hope... More 

Coastal NC
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all I really wish I had been shown my rate at check in. Also, my debit card had almost 200 more than the amount I was paying held. I understand a few dollars, heck even 50 held for incidentals but 185 is a little extreme for a 3 night stay. The third floor had some sort of issue... More 

Was this review helpful? Yes 1
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you so much for your warm comments regarding our friendly employees as well as your well appointed room here at The Homewood Suites Washington/Dulles. I truly apologize for the troubles you encountered during your stay here with us, and the entire team will be working hard to improve in these areas right away. We appreciate sincerely your feedback and... More 

Arlington Heights, Illinois
Level Contributor
163 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me start by saying that the staff of this hotel, almost to a person, were extremely friendly and bent over backwards to make guests feel at home. However, after spending three nights here, even the nicest people cannot overcome design flaws and poor execution. As a Hilton Honors Gold level member it pains me to say this, but we... More 

Was this review helpful? Yes 2
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your review of The Homewood Suites Washington/Dulles, and thank you very much for you kind words about Tom and Ivan. We sincerely apologize for the problems you encountered during your stay here. Our entire team is aware of your issues from the stay and we are working diligently to ensure problems like this do not happen in... More 

Elizabeth City, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 1 night, using the stay and fly program before our Cancun vacation. The hotel was very nice, and room was clean and comfortable. We were very pleased with the whole experience, and would stay there again. It is a great value as well. Highly recommend!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Kurt L, Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for your kind words regarding The Homewood Suites Washington/Dulles! We are happy we are able to offer a great Park & Fly package from our convenient location near Washington/Dulles Intl. Airport, and seeing all of our guests return happy (and far more sunburned) makes it all the better. We look forward to having you with us here at... More 

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