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Homewood Suites Dulles International Airport

#12 of 20 Hotels in Herndon
Certificate of Excellence
3.0 of 5
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13460 Sunrise Valley Drive, Herndon, VA 20171
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Homewood Suites Dulles International Airport
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Ranked #12 of 20 Hotels in Herndon
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
travelusa1113 Watrous, Canada
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320 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watrous, Canada
Level Contributor
87 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are effcient, and quick to fix any problems. We were staying at the hotel during a huge family reunion type gathering with a pile of people who had a bigger pile of kids. :) for the most part they were good, but during the later evening some of the kids came up to the 7th floor and were... More 

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Muskego, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

Family vacation with children in their teens and twenties. Had a great experience at Homewood Suites. Staff was outstanding and helped make us feel at home. We would highly recommend this hotel if you are going to be in the area.

Review collected in partnership with Homewood Suites by Hilton

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Herndon, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I love this place, the service is great and the staff great. When ever I need a hotel in this area I have always chose Homewood suite in Herndon Va. Kids love it too! Most of all I love the staff in all that they do. Thank you for your great service.

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1 review
4 of 5 stars Reviewed 3 weeks ago

Our family arrived on a Thursday evening after a long tiring drive. To our pleasant surprise this hotel offered complimentary breakfast and dinner. I had never heard of complimentary dinner before. Besides the staff were friendly, service was excellent and the suites were very clean. One couldn't ask for more for the price paid. Recommendable totally!

Review collected in partnership with Homewood Suites by Hilton

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Lockport, New York
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent our 42nd anniversary week-end at this hotel. We are long time Hilton patrons so we know the standard of this chain. To say this particular hotel fell short of that standard is an understatement. After unpacking our clothes and groceries we had to move from our first room due to the fridge not working. Everything we had put... More 

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stratford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff makes sure to go to the next level for their customers. I would definitely go back just for how well we were treated there. From making sure you enjoy your breakfast to helping with early checkouts, they give more effort to make sure the customer is happy.

Review collected in partnership with Homewood Suites by Hilton

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Garden Grove, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Homewood suites was great to stay at for our week in Virginia. It was close to the airport and an easy metro ride into DC. It provided breakfast every morning and the free shuttle service was great. The staff was very friendly and helpful during our week stay!

Review collected in partnership with Homewood Suites by Hilton

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Fort Rucker, Alabama
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Unless you're familiar with the area, or traveling with a very reliable GPS, it may be difficult to find for an infrequent business traveler. The hotel itself was decent enough, breakfast was adequate, rooms were clean and spacious. The staff was very friendly, but somehow failed to log in my wake-up call even though I watched them pencil it in... More 

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Chicago, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Starting with the good: Staff mostly friendly and the bed was clean/comfortable. Everything else was pretty terrible. My reservation was lost. Then I was billed at the wrong rate. Room smelled very musty. Furnishings are outdated. Food was a huge problem. Breakfast and an evening meal were included but were so horrible, it was really best to leave the hotel... More 

Review collected in partnership with Homewood Suites by Hilton

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Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Thank you for taking the time to share your feedback about our hotel. We apologize for the bad smell during your stay. We understand that travel is very important and try to make sure all our guests have a rewarding experience at our hotel. As well, we apologize for the quality of food you experienced. We are working to improve... More 

New Hartford, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Hotel has been in Herndon for some time now but very little was done to update furnishings or to ensure that rooms were in good working order. Had issues with Heating and Air Conditioning unit in room as well as carpet was coming up in the hallways which was a hazard. Rooms are poorly laided out and you could not... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Al D, General Manager at Homewood Suites Dulles International Airport, responded to this review

Dear kristineas, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. As well, we have reported the malfunctioning of the A/C unit... More 

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