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Candlewood Suites Washington, Dulles Herndon

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13845 Sunrise Valley Drive, Herndon, VA 20171
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Candlewood Suites Washington, Dulles Herndon
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Candlewood Suites Washington, Dulles Herndon
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178 reviews from our community

Traveler rating
    121
    37
    14
    3
    3
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16
18
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115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Candlewood Suites Washington, Dulles Herndon
See the most recent reviews
charlotte
1 review
5 of 5 stars Reviewed March 15, 2013

I stayed here for 6 months and was really surprised at the cleanliness of the room and the friendliness of the staff. The hotel was clean throughout. Best part is the staff - they are all wonderful and helpful esp Dan,Princess and Katie.The hotel in general and the room in particular was exceptionally clean, spacious and pleasant. The bed was... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

I appreciate your review sachin k. It is a delight to hear that you enjoyed your stay. We have a team dedicated to ensuring everything in the hotel is clean and that each and every one of our guests feel comfortable. I am glad you were treated well during your stay. I will pass along your compliments to Dan, Princess... More 

Herndon, Virginia
2 reviews
5 of 5 stars Reviewed February 21, 2013

Best Place to Stay. Awesome service & hospitality. Rooms are clean, Service is neat & clean, Front desk staff is really supportive and welcomes you always with a smile. Gym is small but good to stay fit. If anyone is planning for an extended stay in Herndon/Sterling/Reston Areas, this is the place to be in. I stayed here for ~5... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for writing a review about your experience with our hotel, Anil Kumar M. It was a pleasure to be of service to you. I am very happy to hear that you felt at home during your stay. Exactly what we want you to feel when you’re staying at Candlewood Suites Herndon… comfortable and at home. Glad to know... More 

Corolla, North Carolina
1 review
5 of 5 stars Reviewed January 26, 2013

This is a great place to stay -- convenient to everything, great price, well-equipped rooms. I spent nearly 6 months at the Candlewood Suites in between homes; the staff couldn't have been nicer or more professional. It felt almost like home both when I left in the morning (with a wish from the staff for a nice day) and when... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Ms.Maria C, It was a great pleasure having you in our hotel. We love our long-term guests! You are a part of the Candlewood family. Thank you for choosing to stay with us when you were in between homes. You made the right choice when you chose our hotel; we offer clean, comfortable suites and a lot of great... More 

Herndon, Virginia
2 reviews
5 of 5 stars Reviewed January 23, 2013

an excellent place to stay great rooms and great price, also its location very close to everything. Great staff at the front desk very professional and customer service oriented. Close to the airport and business center too

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you srophail for your wonderful review! We enjoyed having you back in our hotel. I am happy that we were able to provide you an excellent place to stay at a reasonable room rate. It’s also great that you found our location very convenient to everything.Our team members are always delighted to see a repeat guest. Thank you for... More 

Forest, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2012

This is a very convienient place to stay for overnight park-and-fly out of Dulles. The staff are friendly. The hotel is very basic. It is not a luxury accomodation by any means but is clean and servicable. By staying one night in the hotel you can leave your car in the parking lot at no extra charge (I'm not sure... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you Lollypupon for taking the time to write us a review. I see you got a package with a travel agent that includes your taxi fare with the rate. Yes, we do offer a Park and Fly program. If you stay for one night, you get free parking for two weeks guaranteed. Keep in mind that although we don’t... More 

Fairfield, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 27, 2012

This is an excellent hotel. First, let me set your expectations. It is a basic long-term stay hotel (though also fine for short stays; mine was three days). That means only weekly visits from housekeeping, like most long-term stay hotels. As a basic hotel, the frills and luxuries are minimal. Yet for a basic hotel, it is quite nice, even... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

It’s such a delight to read your review tomytravler! I am very happy to learn we met your expectations and made your stay an excellent one. You covered all our amenities pretty well and I am glad you appreciate all of them. We value your opinion, and reviews such as yours let us know if we are doing well in... More 

Herndon, Virginia
1 review
5 of 5 stars Reviewed November 22, 2012

This is my first time to live in candlewood hotel Herndon, very nice place and very clean house keeping, those people behind front desk are always helpful and responsive. free laundry and gym service made stay more valuable, if you choose to live here for long term, suggest to contact with front desk for better offering

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Great to hear you had a nice stay, bojian w. I am happy that we were able to prove to you that we are a hotel committed to providing clean rooms and excellent service. Thank you for the opportunity you gave us to be of service to you. Please come back and see us again in the future. More 

Prince George, Virginia
2 reviews
5 of 5 stars Reviewed October 27, 2012

Left at end of June - made an unexpected trip - no notice to hotel nothing in Sept. 2012 - And everything was GREAT ! Any staff that was there when I had been there before REMEMBERED ME ! I wasn't a NUMBER ! Used priority points and stayed for free - got the type room I wanted - no... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for writing us another review, bluiis5493. It was a pleasure to be of service to you again. Looking forward to your next visit with us. More 

Newtown Square
1 review
5 of 5 stars Reviewed October 11, 2012

Candlewood had exactly the amenities I wanted, and didn't waste their resources on things I didn't care about. There was a full-size refrigerator in the room! and a stove-top, and a microwave. I was able to go to the grocery store and get the food I wanted ... the exercise treadmill had a heart-rate monitor that worked! They even had... More 

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for your review Steve R.! I am glad you loved all the amenities we offer. We would love to be of service to you again. Please come back and visit us again soon. More 

Boston
Top Contributor
84 reviews 84 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 11, 2012

Large spacious rooms with kitchenettes and 10-15 minutes from Dulles. Hotel is on the Dulles flight path so depending on wind direction, you may hire jets taking off over the unit, which can be distracting to sleep. Main issue is that this hotel is in a typical American concrete corporate sub-division and there is nothing within walking distance other than... More 

Was this review helpful? Yes 1
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Skierz, I understand you had a less than satisfactory experience with our hotel. I apologize you were distracted by the jets flying over us. Normally, if you have your windows closed you won’t hear it at all. As for restaurants and shopping, the nearest shopping center is just a mile away from us, which is only about 15 minutes... More 

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