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Candlewood Suites Washington, Dulles Herndon

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13845 Sunrise Valley Drive, Herndon, VA 20171
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Candlewood Suites Washington, Dulles Herndon
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195 Reviews from our TripAdvisor Community

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Traveler rating
    133
    39
    15
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (195)
  • Mar-May only
    (54)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (46)
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There are newer reviews for Candlewood Suites Washington, Dulles Herndon
See the most recent reviews
Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

I stayed in this hotel for 4 months.This place is great to stay because of the well equipped kitchen,Clean rooms,Gym,Parking,Washing Machines,Laundry and internet and especially excellent customer service and staff.They are very helpful and friendly.They make your stay very comfortable.I was introduced to the weekend manager 'Dan Pe' who made my stay very comfortable in all my visits.He is the... More 

Was this review helpful? Yes 2
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear RambabuArji, We always treat our guests like family and we are very delighted to hear that we made you feel at home during your four-month stay. We hope this won't be the last time that we get to be of service to you. Please come back and see us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

In my second travel to USA I found the place is friendly, cleaned and most important easily accessible to my office. I stayed in Candlewood located in Herndon near about 2 months. The very first day I was greeted by Katie at the front desk with a warm friendly smile. I was feeling bored during weekend and then my colleagues... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Koushik S., We are very pleased to be given an opportunity to be of service to you and your colleagues. It is a delight to hear that we have made your stay very special. We hope you will keep us in mind next time you are in the area. Thank you so much for writing us a review! More 

Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

Was traveling first time to USA, and found this place near to my office. On my first day met the weekend manager 'Dan Pe' who made my stay very comfortable. Have never met a person who treats his guest like a family and takes care of them with all kindness. It is not only the place but also the people... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Mirtunjay, We are very happy to hear that you had a great stay. We will be sure to pass along your compliments to Dan. Thank you for taking the time to write us a review. More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

I traveled for the first time to United States, Katie gave a warm welcome with her ever green smile!!! She made me very much comfortable and introduced me to her manager Dan Pe, the nicest man I have ever met in USA so far !!!, I'm glad that I met him. This hotel rocks with their BEST STAFF. Katie -... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Kathik V., We appreciate the wonderful feedback! It was a pleasure being of service to you and we will make sure Dan and Katie read your comment. Thank you for your recommendation and we hope to see you again soon. More 

Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

I am new to USA searched the internet and booked this place it is excellent place to stay in and the staff especially Abraham is very good and helpful. I would recommend this place for people who want to live in Herndon area

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Kiran, We appreciate you taking the time to write us a review. It is a delight to hear that you found our staff, especially Abraham, very helpful. We hope you will come back and visit us again in the future. Thank you for writing us a review. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

I have been living here for past two weeks and two more weeks to go for training purposes. It truly is a home away from home. All the staff are very friendly and they will help with anything you need. Rooms and bathroom are in good size as well. Top of that they provide with all the channels plus HBO... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Mark G., Thank you for your review. We are very happy to hear that you feel comfortable and at home with us. It is such a wonderful compliment to us when a guest, such as yourself, write a wonderful feedback about our hotel. Thank you! We hope you'll keep us in mind when your travel sends you back our... More 

Crestview, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

After selling our home in Vienna, We needed a place to park in between our travels & the Candlewood Suites herein Herndon served us very well. We have been most happy with the staff, The accomodations & the ability for this extended stay unit to serve as a Home away from Home We have stayed here on numerous occasions &... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Gene and Rose, It is always a great pleasure to be of service to you each time you are in Virginia. Your loyalty to our hotel is the best compliment we could ask for. We thank you for always staying with us and we appreciate you taking the time to write us a marvelous review! See you again soon. More 

Sterling, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Definitely better than I expected! The rooms are larger than you'd think, and the kitchenettes are always helpful. The staff here is exceptional! If you have the chance to be helped by or interact with David, he will go above and beyond to make you feel at home. He is so sweet! I had a problem with the TV in... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Crtnsm45, We are glad to hear that we exceeded your expectations of our hotel. It is one of our primary goals to ensure that we do everything possible to make our guests feel at home and taken cared of. We'll be sure to pass along your compliments to David. We thank you for the wonderful review and we hope... More 

Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

If you ask me which suite i would choose in Herndon USA, it would be Candlewood suites Herndon. why? 200 words would be less. Friendly staff and excellent customer service. Greetings like: Ever green smiles of DAN Pe, How can I help you........... from Katie, Good Morning from Marta with a big smile. Hi and then when you ask some... More 

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Gnnaveen, Your review brought smile to the entire team. Thank you for mentioning our teams' names on your review. It meant so much to everyone when their hard work is being recognized by guests. Please come back and visit us again when you are in the area. We would love to be of service to you again soon. More 

Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Candlewood has courteous treatment for its customers. Quality is job one for their staff. I personally would like to thank Mr. Dan Pe for his exceptional amiability. I enjoyed my stay at Candlewood Suites and I strongly recommend it.

Was this review helpful? Yes 1
GenerationCo, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Sudha907, We appreciate you for taking the time to write us a review. We will be sure to let Dan know that you appreciate his exceptional service while you were with us. We hope to see you again soon. Thank you for your recommendation of our hotel. More 

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