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Candlewood Suites Washington, Dulles Herndon

2.0 of 5 13845 Sunrise Valley Drive, Herndon, VA 20171
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Certificate of Excellence 2014
Candlewood Suites Washington, Dulles Herndon
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Candlewood Suites Washington, Dulles Herndon
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152 reviews from our community

Traveler rating
    97
    35
    14
    3
    3
See reviews for
13
15
39
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester Springs, PA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My son was forced out of his apartment because of a fire and the insurance company placed him at this suite hotel. My husband and I also stayed in another suite for several days to help out. We found the staff to be extremely kind, thoughtful, and helpful. Although the single rooms are a bit small, the one-bedroom plus sofa... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel for the past four weeks and have found it to be an excellent place to stay that is near to Dulles airport and reasonably close to Reston, VA. The rooms are clean and well maintained. Each room has a two element cook surface and the appropriate cookware is provided by the hotel. Even though... More

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Antwerpen
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is just the way you want it to be: clean and well-equipped. The rooms contain their own kitchen and downstairs there is a small store where you can buy whatever you need. But for me the people working there made me feel even more at home. I would like to mention Dave and Abraham. They were always in... More

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Sander1982, We are very pleased to hear that we made you feel at home during your stay. Glad that Dave and Abraham was very helpful and accommodating to you while you were with us. We are looking forward to your next visit to our hotel. Thank you for writing us a review. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Very happy with staff, David and rosa are amazing . Very warm and friendly. The hotel is very close to airport and with princess managing I always know I will be taken care of. Very happy with my experience

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Beasy34, Thank you for your wonderful review. It is an absolute delight to hear that you had a great experience with our hotel. We will pass along your compliments to the staff. Please come back and visit us again soon. More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I frequently stay IHG hotels and the Candlewood Suites in herndon is by far the best hotel that I have stayed at. David is always friendly, and is very prompt with his service. I would recommend any and everyone to stay at this facility

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Phallon, It is always a delight to read comments such as yours. We are happy that you consider us as the best hotel you've ever stayed at. We will pass along your compliments to David. Please keep us in mind each time you visit the DC Area. Thank you so much for writing us a review. More

Westminster
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our last stop before going home to California. We needed an airport location and this location far exceeded our expectations. The price was reasonable, room was very comfortable and staff was very personable! Will stay again if ever in the DC area!

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Miss Treanna, Thank you for taking the time to write us a review. We are very happy to hear that we have exceeded your expectations. We hope to be of service to you again. Please come back and see us again soon! More

Huntsville, Alabama
Top Contributor
395 reviews 395 reviews
261 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was my first stay at a Candlewood and I realized that the brand is, indeed, geared for long term stays. We were assigned to a very large room with a huge table/desk that separated the kitchen from the living room area. There was also a separate bedroom with a queen bed. Both rooms had a nice size TV and... More

Was this review helpful? Yes 1
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear AGoingGal, Glad to hear that you liked our amenities. We would like to let you know that besides the toaster oven, we also have a Lending Locker where you can borrow a blender, waffle maker, rice cooker, crockpot and other items. We hope you will come back and stay with us again soon. Thank you for writing us a... More

MORENO VALLEY
Top Contributor
341 reviews 341 reviews
167 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed October 6, 2014

I've stayed in many candlewood suites over the years. The layouts of the standard suite seem to fall into 2 categories. One is a room with the kitchenette, chest with TV on top, and a dining room table. The other layout has a long wall of counter space at the end of the kitchenette. In this layout it's easy to... More

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Drdroad, We value our guests feedback and we thank you for letting us know your experience with us. We apologize that we didn't have the desk layout you were looking for. We hope you will still come and book with us again in the future. Thank you for staying at Candlewood Suites Herndon! More

Moline, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

The staff there was extremely courteous and helpful. My wife and I stayed there 10 days before we moved out of the area. They made our already stressful moving time alot less stressful. David in particular was extremely helpful and inviting from the first night we arrived to the the hotel. Kudos to the staff and management on making guests... More

Was this review helpful? Yes 1
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for a wonderful review dlyles4! We are glad that you had an excellent stay with us. Will be sure to pass along your compliments to David. Hope to be of service to you again in the future. More

Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 1, 2014

This is a bare essentials hotel that is for extended stays. It is not a good hotel for business travelers. I booked this in error, remembering a Staybridge Suites in the same area. The Staybridge Suites was wonderful. This was barely adequate.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear marvl, Thank you for taking the time to leave us a feedback regarding your stay. I am sorry to hear that your stay with us did not live up to your expectations. I sincerely apologize for you did not find some aspects of our hotel to your liking and we deeply regret that this has prevented you from fully... More

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Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Washington, Dulles Herndon 2*
Number of rooms: 133
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites

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