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All 20 Herndon hotels

Candlewood Suites Washington, Dulles Herndon

2.0 of 5 Hotel   |   13845 Sunrise Valley Drive, Herndon, VA 20171
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89%
Ranked #4 of 20 Hotels in Herndon
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 4, 2014
dlyles4 Moline, Illinois
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142 reviews from our community

Traveler rating
    91
    33
    12
    3
    3
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12
12
37
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moline, Illinois
1 review
5 of 5 stars Reviewed August 4, 2014

The staff there was extremely courteous and helpful. My wife and I stayed there 10 days before we moved out of the area. They made our already stressful moving time alot less stressful. David in particular was extremely helpful and inviting from the first night we arrived to the the hotel. Kudos to the staff and management on making guests... More

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Georgia
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 1, 2014

This is a bare essentials hotel that is for extended stays. It is not a good hotel for business travelers. I booked this in error, remembering a Staybridge Suites in the same area. The Staybridge Suites was wonderful. This was barely adequate.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear marvl, Thank you for taking the time to leave us a feedback regarding your stay. I am sorry to hear that your stay with us did not live up to your expectations. I sincerely apologize for you did not find some aspects of our hotel to your liking and we deeply regret that this has prevented you from fully... More

1 review
4 of 5 stars Reviewed July 14, 2014

I was pleasantly surprised by my experience at this Candlewood Suites hotel. I felt very much welcomed and appreciate David's service he provided me with throughtout my rare weekend stay at a hotel. David went our of his way numerous times to make sure my stay went as well as it could go. I also liked the fact that I... More

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cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Joseph C, We thank you for your wonderful compliments to David. He's a great addition to our team and we love him. Thank you for allowing us to be of service to you on your rare weekend stay at a hotel. We hope to be of service to you again in the future, please come back and stay with... More

new york
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

While on a work assignment, I lived in the Candlewood Suites in Herndon for nearly a full year. The staff here is the friendliest and most accommodating you will encounter. The hotel has a gym, free wifi, a computer room, BBQ grills, and a free laundry facility! The rooms are also quite comfortable and newly renovated with brand new counters,... More

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cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear gbillig, Thank you for leaving us an excellent review here on tripadvisor. We certainly enjoyed having you as our guest and we hope work will bring you back our way again in the future. Looking forward to your next visit with us. Glad you had fantastic stay in our hotel. More

Ottawa, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 23, 2014

Stayed for a week on business and it fully did the job. Clean, quiet and comfortable... all staff were very friendly and helpful. Really didn't miss the daily bed making and the pile of towels lasted a week. Kitchenette was perfect for breakfast supplies.... About a 15 minute walk to restaurants and bars if that's an issue... but I don't... More

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cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear TravelinMan314, We enjoyed being of service to you and we are delighted that we were able to give you the best value for you money. We are happy that you had a wonderful stay with us. Hope to see you again soon. More

Dulles, Virginia
1 review
5 of 5 stars Reviewed June 15, 2014

The staff are friendly and accommodating. For the money, it's an extremely good value. There is a small gym, free laundry, a DVD/VHS book "library" and clean, comfortable rooms with mini kitchens. I highly recommend it.

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cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear amandac285, We thank you for writing a feedback about your stay. It is wonderful to hear you enjoyed our hotel amenities. We hope you will keep us in mind next time you are back in the area. Thank you fro staying at the Candlewood Suites Herndon. More

York, PA
Top Contributor
80 reviews 80 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 8, 2014

Returning to USA after a month long vacation, we were thrilled with the Candlewoord Suites near Dulles. We had used the Park and Ride option, which was very reasonably priced. Our car was undamaged during the 4 week stay in their parking lot. Upon arrival at the hotel, David, the receptionist was exceptional. Our room was large, nice kitchenette, with... More

Was this review helpful? Yes 1
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Valerie S., We appreciate the wonderful feedback you left for our hotel about your recent visit. Our Park and Fly package is a great value allowing you to leave your car in our premises for up to 30 days. Glad you liked the wonderful amenities we offer in our hotel. We hope you get to stay with us a... More

1 review
5 of 5 stars Reviewed May 23, 2014

I have been staying at these hotel for quite sometime now. They have very nice room for the price and excellent staff, far better that some of the 4 star hotels I have been staying in. This hotel is just 5 mins away from my office and located at the convenient location.

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Fahad, It is such a great compliment to be compared to 4-star hotels. We want to better serve you so please do not hesitate to let us know how we can improve our services. Thank you for your wonderful review! More

Long Branch, New Jersey
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

We only spent the night here on our way to Richmond for the weekend but when we got in to our room we were quite surprised about how nice it was. We had a kitchen and the room was very spacious. I booked this hotel on hotwire and for the price that I paid it was an amazing deal. I... More

Was this review helpful? Yes 1
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Dear Nadinehurd2, We appreciate you taking the time to write us a review. It is a delight to hear that we have surprised you with the size and quality of our suites. Our housekeeping team takes their time in cleaning each guest rooms ensuring everything looks wonderful when you check in. We are looking forward to your next visit with... More

Shanghai, China
1 review
2 of 5 stars Reviewed May 15, 2014

No one clean our room .First day they said that the house keeper had one day off.The second day they said we just stay less than one week ,they did not provide the room clean service.So bad hotel services. And they have not shuttle service,it's very inconvient for us.

Was this review helpful? Yes
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for taking the time to let us know about your experience with our hotel. We apologize for failing to exceed your expectations of our hotel. Please be reminded that even though we offer weekly housekeeping service in our hotel, you are always welcome to ask for extra towels or other amenities at the front desk. Also, we can... More

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Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Washington, Dulles Herndon 2*
Number of rooms: 133
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites

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