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The Westin Washington Dulles Airport

4.0 of 5 2520 Wasser Terrace, Herndon, VA 20171
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The Westin Washington Dulles Airport
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The Westin Washington Dulles Airport
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427 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Washington Dulles Airport
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Rockville, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2011

If all you want is a really nice, comfortable bed and a clean pretty bathroom, stay here. If you want good food and any kind of design logic, stay elsewhere. In other words, if you are tired and not alert to very subtle clues, be prepared to be extremely frustrated. Entering the lobby, the check in is so discreet, it... More 

Was this review helpful? Yes 2
Anderson
Contributor
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 4, 2011

We spent one night at the Westin Washington Dulles Hotel- What a great place to stay. The beds were by far the most comfortable that we have ever slept on. There is a restaurant onsite that has a great breakfast buffet but if you don't want that much to eat, you can order off the menu. Very clean and the... More 

Was this review helpful? Yes 1
Minnesota
Top Contributor
117 reviews 117 reviews
82 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 25, 2011

Stayed here for a night en route to downtown DC. This a clean, modern property. I found the service fine, including room service and the hotline calling me a cab to DC. Room was large and clean, reasonably quiet for an airport hotel. There is really nothing around the hotel for a visitor. The airport shuttle runs every 30 minutes,... More 

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Dallas, Texas
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 21, 2011

it's a nice westin. what you expect in the rooms/ when i checked in the lady didn't look me in the eye. i ordered room service. i was excited about the pasta with morels and braised veal shanks. i was disappointed when it arrived. the food wasn't seasoned. the pasta was overcooked. the veal was so so. i found a... More 

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Virginia, Virginia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 19, 2011

Our stay was wonderful, the room and public areas were very clean. The issue arose the day after check out. I left my camera charger plugged in at the desk. Admittedly my fault. When I called the hotel to inquire, I was treated rudely by the front desk attendant who answered the phone and treated rudely again by the manager... More 

Was this review helpful? Yes 3
Baltimore
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2011

Nice facility - well maintained - good location for Dulles flights. Service is not up to what you would think Westin standards SHOULD be. It started at check in with an indifferent welcome at BEST. I am a Starwood Platinum member - so have been around the block a few times. The service was average at best. In the room... More 

Was this review helpful? Yes 1
Roswell, Georgia
Top Contributor
104 reviews 104 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 10, 2011

From the moment the shuttle picked us up at the airport, this hotel was first-class all the way. Free shuttle, the glorious Westin beds, exceptional service at check in, free breakfast buffet for two at an AWESOME price. Not one detail is missed in the rooms. The view is even lovely for an airport hotel. There isn't any place near... More 

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Aliquippa, Pennsylvania
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 6, 2011

The room and structure of the hotel were exceptional. Check in was fine, but had to sign my life away to have my service dog with me. I asked for a copy of what I signed, but never got it. First person to help with luggage at check in was great, very helpful, personable. At check out, the bellman who... More 

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Barcelona
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 2, 2011

I stood at this hotel for 2 nights, its near the Dulles airport and was a conveninet location for me. The hotel is great. New, Clean, Nice Rooms, and the service is very nice. A nice place to stay. Another thing is the Retaurant PAdella at the lobby. You have the buffet breakfast there and if you arrive late, no... More 

Was this review helpful? Yes 2
Barcelona, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2011

As I am platinum member of SPG I try to stay at Westin, Sheraton and Four Point in order to take profit of my benefits in this chaiin. So I reserved in this very new hotel near Dulles Airport in Virgina, USA. The hotel looks great, is new and have a classy desing, I liked the reception, the clean atmosfer... More 

Was this review helpful? Yes 1
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Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Terrace, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#9 Family Hotel in Herndon
#9 Romantic Hotel in Herndon
#12 Business Hotel in Herndon

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