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The Westin Washington Dulles Airport

4.0 of 5 2520 Wasser Terrace, Herndon, VA 20171
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The Westin Washington Dulles Airport
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The Westin Washington Dulles Airport
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427 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore MD
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Westin markets itself as a luxury brand, and once upon time promoted the "heavenly bed" and "heavenly shower." This Westin feels more like a mid-tier brand. The service is fine. I was greeted at the counter with an appropriately solicitous front desk clerk, who immediately offered a late checkout. But then at the same time the Westin is now offering... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to provide me with your comments regarding your recent stay. I am glad to hear you had great service. In reference to the Westin ‘Make a Green Choice’ Program, this is a program where our guests have the option of not having their room serviced in order to save on water. This is an... More 

Puyallup, Washington
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at this hotel quite often. It is certainly one of my favorites when flying in and out of DC's Dulles airport. The hotel's staff is always courteous, professional and never fail to recognize my loyalty as a Starwood Platinum member. The hotel itself is clean, has a fantastic bar to have a nightcap at and offers clean, quiet... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

It was such a pleasure to read your review about our hotel and we value your loyalty. We’re really happy to know that we are one of your favorites and that our accommodations and the overall property, as well as, the many amenities available never fail to impress you. Thank you for recognizing the hospitality of my staff. It's comments... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel bus picked us up from the airport and took us to the hotel. A quick check in and then to the bedroom. Bedrooms were spacious, modern and clean. There was a gym and a small swimming pool and the hotel offered a good range of food, served until late at good prices. Breakfast was amazing, buffet style with... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thanks so much for the wonderful review. It's nice to hear our efforts to make your stay convenient and enjoyable are paying off. We’re happy you were able to take advantage of our complementary Airport shuttle service and that you were checked-in in no time to be able to relax in your spacious, clean and comfortable room. We’re also glad... More 

Michigan
Top Contributor
63 reviews 63 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night on Thanksgiving Day, en route to the Caribbean with an early flight the following day. There were virtually no business travelers, and most of the other guests were on trips to or from family events. The hotel dining room and sports bar were literally empty when we went there for a light evening meal about 5:30... More 

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TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I want to take the time to thank you for your wonderful feedback. We are delighted you enjoyed your stay with us and the attentive service from our associates, especially Elsa, our Shuttle driver and others from the Front Desk. Be assured that your kind words about them will be shared at the next staff meeting. It’s also great to... More 

Los Angeles
Top Contributor
89 reviews 89 reviews
77 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good sized, comfortable rooms. Larger bathroom. Large fitness center and pool. 10 minutes from IAD via hotel shuttle. Restaurant food was fine but the service was friendly and efficient. Only negative is that it's in the middle of a corporate park and there is nothing else going on within walking distance.

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you so much for taking the time to share your thoughts on your recent stay with us. It was great to read that you loved your spacious room and the bathroom, and were happy with the amenities provided for your comfort. We’re glad you found our proximity to the airport, and the quick airport shuttle service to and from... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin Dulles features the standard, very nice Westin hotel rooms that are always clean and well appointed. The service is great, the bar/restaurant is high-quality, and the hotel is within a 5-10 minute drive of all the major company offices in Dulles/Herndon.

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your kind words regarding your recent stay at the Westin Dulles Hotel. We are more than happy to hear we met your expectations and were able to impress you with our clean and well maintained accommodations, our guest service and the in-house eating and drinking options. I agree we make for a great business stopover, given our... More 

UK Southampton
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin again on business for 1 night, the hotel as warm and friendly, the staff were excellent again, it was the hotel's 10th birthday and there were free drinks and nibbles which was very nice. I'd definitely recommend this hotel for anyone in Dulles on business.

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for staying with us recently and for recommending us to fellow travelers. I really appreciate you pointing out our convenient location! Being a hotel close to the airport, we are the most preferred choice for travelers who have early morning flights to catch or have late night arrivals. I’m glad you were able to join us for the... More 

Lafayette, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our experience at the Westin Washington Dulles hotel was fantastic. We arrived the week of Thanksgiving to visit family and decided to stay the night near the airport since we landed so late from the East Coast with our three girls (5 and 3 1/2 yr old twins). We were greeted by Carla Brown at the front desk who checked... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for staying with us on your recent trip to Washington DC. Your review was a pleasure to read and we were delighted to learn how much you and your family loved staying with us and, that the service provided by our associates surpassed your expectations. I will pass on your gracious comments to my team, especially to Carla... More 

Rio de Janeiro, RJ
Contributor
19 reviews 19 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel is very good with nice location in Herndon and close to Dulles International Airport (IAD). Room is very confortable, well distributed, excellent bed, desk, comfortable chair in the room and huge bathroom. Huge fitness center with lots of options. The reception Staff is extremely polite and helpful. Breakfast is not so good due few options in the buffet... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Good Day PHDirene, I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments regarding our ideal location and proximity to the airport. I am pleased to hear that you loved our facilities, amenities and all that we have to offer. Your compliments about my associates were a pleasure to... More 

Tokyo, Japan
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Checkin was great, parking is easy, hotel is up to Westin par. The restaurant was excellent. We stayed I a very spacious suite on the third floor with a beautiful view. My only negatives were the automatic 18% tip put on our restaurant bill for four adults and two kids and the weird, kinda overly creepy lifeguard at the pool... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Good Day flynavy99, Thank you and your family for choosing to stay at The Westin Dulles recently and taking time to share your experience with your fellow travelers online. We are so glad to hear that our Front Desk staff were efficient enough. I am also happy to read that you liked our restaurant food and the view from your... More 

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Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Terrace, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#9 Family Hotel in Herndon
#9 Romantic Hotel in Herndon
#12 Business Hotel in Herndon

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