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All 20 Herndon hotels

The Westin Washington Dulles Airport

4.0 of 5 Hotel   |   2520 Wasser Terrace, Herndon, VA 20171
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Ranked #11 of 20 hotels in Herndon
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393 people have reviewed this hotel

Traveler rating
    184
    130
    44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Seregno, Italy
Top Contributor
163 reviews 163 reviews
48 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We choose this hotel due to his position. Few miles from the airport. After a long trip from Europe we just wanted to eat something and go to sleep. Our choice was a good one! The rooms are comfortable, people working there are friendly. There is a nice bar with good choice of drinks. Also the restaurant is good and... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review, I was pleased to read how much you enjoyed your accommodations during your stay at the Westin Dulles. We do hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager More

Chilhowie, Virginia, United States
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Total I think I've stayed here around three or four times and this hotel has became my DC area go to. I've probably reviewed this hotel before...I don't know. The location is great and close to the airport. The staff has always been awesome...even making and serving coffee for folks catching the shuttle in the morning. The rooms are great,... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I am grateful for your return to the Westin Dulles hotel and thank you for your positive remarks about your experience here. As great as it is to have a beautiful new facility here, it is really the staff that makes our hotel what it is, and they strive to go above and beyond to welcome every guest who walks... More

UK Southampton
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel on business, location wise it's perfect from Dulles airport, check in was quick and I had room 304, the big issue was the fact the hotel car park was right opposite my room, as in you could nearly touch it so you had no privacy with the curtains open and no view to talk of.... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review. I was pleased to hear you enjoyed your stay at the Westin Dulles and thank you for your additional feedback. We hope to welcome you back soon to our revamped, remodeled and updated hotel. Be Well, Be Westin, Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More

Perth, Australia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night in a king room during January 2014 as our flight out of Dulles was cancelled. They have a free shuttle to the airport which is quite regular. I believe there is another shuttle to shops/restaurants which are 10 minutes or so away but we didn't use it as we were tired after spending a whole... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to post such wonderful comments about your stay at the Westin Dulles, We are one of the few area hotels that offers complimentary shuttle service to local corporate offices and businesses. We run to local offices on the :15 and :45 of every hour from 7:15 am to 10:15 am on weekdays and we... More

North Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were in town for the BrickFair LEGO convention for 4 nights. We got a great deal on this hotel from an internet special. The staff was super friendly and the hotel was probably one of the cleanest hotels that I have stayed in. There is a great little shopping center less than two miles away with all sorts of... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review and I am so pleased to hear you enjoyed your stay at the Westin Dulles. Your compliments were a pleasure to read. We would love to welcome you back again soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I normally stay at this Westin and always find it easy and great! Our office is close by so I can walk there. Staff is always nice to me. Bar and restaurant have good options. Rooms are clean and in great shape.

Was this review helpful? Yes 1
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Dulles for your stay once again. As a General Manager, there is nothing greater than to hear that a guest returns to our hotel because they love the staff and everything our hotel has to offer. We look forward to welcoming you back soon! Be Well, Be Westin Yours in hospitality, Linda Tierney General... More

Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booking this hotel through Hotwire was a STEAL!! For what I paid, I would never have expected such luxurious accommodations. The room was spacious and clean with plenty of storage. My only issue was that the mini-frig did not seem to be working that well--the bottles of water I placed in it were only "cool" in the morning, not cold.... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for sharing your great experience at the Westin Dulles with fellow travelers online . I was pleased to hear you enjoyed your stay with us and we hope to have the opportunity to welcome you back very soon! Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More

Raleigh, North Carolina
Top Contributor
156 reviews 156 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent but for a $185/ night it could be better. Nice front staff. When i got into room there was some sort of dark spot/thing in the shower and the toilet seat was up so I was not certain that it was clean. Not optimal. Front desk staff was very pleasant and courteous, but the cab service they used was... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to give us your feedback.We are always looking for ways to improve the guest experience. Please feel free to reach out to me as I would love to make your next stay special and memorable. Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the nicest Westin Properties I have stayed in. Some of the other Westin Properties should follow suit. The decor is very up to date. Everything is very nice and well kept. I also have to say the Staff really make a special effort to accommodate all of your needs. I highly recommend this Starwood property. Especially... More

Was this review helpful? Yes
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to write about your experience at the Westin Dulles. We take great pride in delivering excellent service and comments like yours assures me that we are on the right track. We do hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We stayed here during a convention in Chantilly, the staff was very friendly and automatically gave us a lake view room. The rooms were clean and quiet. The beds and showers were amazing, and the pool and hot tub were a welcome retreat after a long day of working. We ate at the hotel restaurant one night and the food... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review. I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments. We do hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More

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Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Terrace, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Green Hotel in Herndon #8 Romantic Hotel in Herndon #9 Family Hotel in Herndon #12 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 
Number of rooms
314

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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