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All 20 Herndon hotels

The Westin Washington Dulles Airport

4.0 of 5 Hotel   |   2520 Wasser Terrace, Herndon, VA 20171
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Ranked #11 of 20 hotels in Herndon
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A recent review
4 of 5 stars reviewed yesterday
Russ H Saint Louis
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397 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Saint Louis
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here on business. Upon arrival, I saw an unattended Hertz counter. I had planned on retuning my car to the airport but knew it would be easier to just leave it at the hotel. The staff provided a phone number and made sure to assist in any way they could. Next, I arrived to my room that was... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for staying at the Westin Dulles and for taking the time to write about your experience. We take great pride in delivering excellent service and comments like yours assures me that we are on the right track. We look forward to welcoming you back soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington... More

Sydney, Australia
Top Contributor
51 reviews 51 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For me an airport hotel provides relief between long flights. I'm there for a night or possibly two and then make my way back to the airport. So I am not looking for the same sort of things as I would want in a downtown hotel. For instance, anonymity is not a problem. I want reliability and comfort. Some place... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Dulles for your overnight stay. Our complimentary shuttle to/from the Airport makes it most convenient when spending a night or two in between flights. It is great to hear that we were able to meet and exceed your expectations. We look forward to welcoming you again soon. Be Well, Be Westin Yours in hospitality,... More

Doha, Qatar
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

we checked into the hotel after a really long flight. The check in process was pretty simple and upfront. Beds were nice and we had a good enough sleep. Woke up next morning ,Opened one of the drawers and we saw this really filthy,dirty underwear which had been left by someone. seems like the housekeeping forgot to clean up after... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for staying at the Westin Dulles and for giving us your feedback. I am happy to note that you had an overall comfortable stay. Our Housekeeping staff aims to exceed all our guests expectations, but it seems we did not follow the processes in place of inspecting all rooms prior to a guest check-in. We will review our... More

Detroit, Michigan
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 1 week ago

The Westin Dulles is in a great location right in an office park that is close to Time Warner Cable. Parking is free and the staff is extremely courteous. The rooms are excellent with all you would expect from a true luxury hotel.

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you so much for your very kind review.I was pleased to hear you enjoyed your stay at the Westin Dulles and we very much hope to have the opportunity to welcome you back very soon! Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More

Seregno, Italy
Top Contributor
169 reviews 169 reviews
49 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We choose this hotel due to his position. Few miles from the airport. After a long trip from Europe we just wanted to eat something and go to sleep. Our choice was a good one! The rooms are comfortable, people working there are friendly. There is a nice bar with good choice of drinks. Also the restaurant is good and... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review, I was pleased to read how much you enjoyed your accommodations during your stay at the Westin Dulles. We do hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager More

Chilhowie, Virginia, United States
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Total I think I've stayed here around three or four times and this hotel has became my DC area go to. I've probably reviewed this hotel before...I don't know. The location is great and close to the airport. The staff has always been awesome...even making and serving coffee for folks catching the shuttle in the morning. The rooms are great,... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I am grateful for your return to the Westin Dulles hotel and thank you for your positive remarks about your experience here. As great as it is to have a beautiful new facility here, it is really the staff that makes our hotel what it is, and they strive to go above and beyond to welcome every guest who walks... More

UK Southampton
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel on business, location wise it's perfect from Dulles airport, check in was quick and I had room 304, the big issue was the fact the hotel car park was right opposite my room, as in you could nearly touch it so you had no privacy with the curtains open and no view to talk of.... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review. I was pleased to hear you enjoyed your stay at the Westin Dulles and thank you for your additional feedback. We hope to welcome you back soon to our revamped, remodeled and updated hotel. Be Well, Be Westin, Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More

Perth, Australia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night in a king room during January 2014 as our flight out of Dulles was cancelled. They have a free shuttle to the airport which is quite regular. I believe there is another shuttle to shops/restaurants which are 10 minutes or so away but we didn't use it as we were tired after spending a whole... More

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HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to post such wonderful comments about your stay at the Westin Dulles, We are one of the few area hotels that offers complimentary shuttle service to local corporate offices and businesses. We run to local offices on the :15 and :45 of every hour from 7:15 am to 10:15 am on weekdays and we... More

North Carolina
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We were in town for the BrickFair LEGO convention for 4 nights. We got a great deal on this hotel from an internet special. The staff was super friendly and the hotel was probably one of the cleanest hotels that I have stayed in. There is a great little shopping center less than two miles away with all sorts of... More

Was this review helpful? Yes
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review and I am so pleased to hear you enjoyed your stay at the Westin Dulles. Your compliments were a pleasure to read. We would love to welcome you back again soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I normally stay at this Westin and always find it easy and great! Our office is close by so I can walk there. Staff is always nice to me. Bar and restaurant have good options. Rooms are clean and in great shape.

Was this review helpful? Yes 1
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Dulles for your stay once again. As a General Manager, there is nothing greater than to hear that a guest returns to our hotel because they love the staff and everything our hotel has to offer. We look forward to welcoming you back soon! Be Well, Be Westin Yours in hospitality, Linda Tierney General... More

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Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Terrace, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Green Hotel in Herndon #8 Family Hotel in Herndon #9 Romantic Hotel in Herndon #13 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 
Number of rooms
314

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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