We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Washington Dulles Airport

4.0 of 5 2520 Wasser Terrace, Herndon, VA 20171
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
GreenLeadersSilver level
The Westin Washington Dulles Airport
Professional photos View all
Browse nearby
The Westin Washington Dulles Airport
Write a Review

432 reviews from our community

Traveler rating
    197
    148
    50
    19
    18
See reviews for
102
75
55
149
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (432)
  • Mar-May only
    (101)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (88)
All months
Santa Barbara, California
Top Contributor
93 reviews 93 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Weather delays and reservation issues! I was exhausted, Kate the new night manager went out of her way to take care of issues that were beyond her and my control! I appreciate you all and will be back! I appreciated the trust and resolution was easily handled the next morning! The valet and restaurant manager always greet me by name,... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your feedback. We are delighted that you enjoyed your stay with us, and that our location close to the Airport worked well for you. Our goal is to make our guests’ travels less complicated and more personalized and I am so glad to hear we were able to take care of you in your stressful time, and... More 

Top Contributor
63 reviews 63 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was stranded in DC due to weather so I stayed overnight at the Dulles Westin. My only expectation was that it be close enough to IAD to make my early morning flight the next day. This property is actually better than most of the dozen or so Westin Hotels where I have. stayed. The hotel is relatively new and... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

We appreciate you taking the time to write a review about your recent experience at our hotel. I was sorry to hear your flight was cancelled due to bad weather. However, it was a pleasure to read that we were able to make it a pleasant experience once you arrived at the Westin Dulles. I am glad you received warm... More 

Norfolk,Va. USA
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had been on a 30 hour trip and stayed at the Westin @ Dulles ( Herndon ) . We did not arrive into Dulles until 10 pm and the staff picked us up and we were greeted by the front desk,they were so nice and checked us in quickly and offered us a late check out... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I want to take the time to thank you for your wonderful feedback about our hotel. I am so pleased that you enjoyed your stay with us. Our goal is to provide our guests a home-like and relaxing environment and I am happy that our staff was able to welcome you both warmly after your tiring journey and offer you... More 

SF Bay Area
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Spent one night at the Dulles Westin. Had an early flight back to the West Coast, so decided to stay here rather than in DC after my conference. I wish I'd checked in earlier in the day so I'd have had the time to avail of the spa. The room was very comfortable and well appointed. Great bed, lovely bathroom.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

We thank you for choosing to stay at our hotel to make your travel time to the airport less stressful and for your very gracious review. I’m glad you liked your comfortable room, the bed, as well as, the bathroom and that you enjoyed dining at our restaurant—Padella. We take great pride in delivering excellent service and comments like yours... More 

Hamilton, OH
Top Contributor
50 reviews 50 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was with 8th graders on their trip to Dc. We were treated well. The breakfast buffet was delicious. Rooms were spacious and clean. The only negative was we were not alloed access to the steps to walk up. The elevators were slow especially 150 people. Would stay there again with family.

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review! We were happy that you chose to stay with us on your recent school trip to DC and that we were able to make you comfortable while you were here. We appreciate your kind comments about our spacious, clean accommodations and the breakfast buffet, but are sorry that you were inconvenienced due to the slow... More 

Baltimore MD
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 12, 2014

Westin markets itself as a luxury brand, and once upon time promoted the "heavenly bed" and "heavenly shower." This Westin feels more like a mid-tier brand. The service is fine. I was greeted at the counter with an appropriately solicitous front desk clerk, who immediately offered a late checkout. But then at the same time the Westin is now offering... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to provide me with your comments regarding your recent stay. I am glad to hear you had great service. In reference to the Westin ‘Make a Green Choice’ Program, this is a program where our guests have the option of not having their room serviced in order to save on water. This is an... More 

Puyallup, Washington
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 11, 2014

I stay at this hotel quite often. It is certainly one of my favorites when flying in and out of DC's Dulles airport. The hotel's staff is always courteous, professional and never fail to recognize my loyalty as a Starwood Platinum member. The hotel itself is clean, has a fantastic bar to have a nightcap at and offers clean, quiet... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

It was such a pleasure to read your review about our hotel and we value your loyalty. We’re really happy to know that we are one of your favorites and that our accommodations and the overall property, as well as, the many amenities available never fail to impress you. Thank you for recognizing the hospitality of my staff. It's comments... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 10, 2014

The hotel bus picked us up from the airport and took us to the hotel. A quick check in and then to the bedroom. Bedrooms were spacious, modern and clean. There was a gym and a small swimming pool and the hotel offered a good range of food, served until late at good prices. Breakfast was amazing, buffet style with... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thanks so much for the wonderful review. It's nice to hear our efforts to make your stay convenient and enjoyable are paying off. We’re happy you were able to take advantage of our complementary Airport shuttle service and that you were checked-in in no time to be able to relax in your spacious, clean and comfortable room. We’re also glad... More 

Michigan
Top Contributor
63 reviews 63 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 10, 2014

We stayed one night on Thanksgiving Day, en route to the Caribbean with an early flight the following day. There were virtually no business travelers, and most of the other guests were on trips to or from family events. The hotel dining room and sports bar were literally empty when we went there for a light evening meal about 5:30... More 

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I want to take the time to thank you for your wonderful feedback. We are delighted you enjoyed your stay with us and the attentive service from our associates, especially Elsa, our Shuttle driver and others from the Front Desk. Be assured that your kind words about them will be shared at the next staff meeting. It’s also great to... More 

Los Angeles
Top Contributor
89 reviews 89 reviews
77 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed December 5, 2014

Good sized, comfortable rooms. Larger bathroom. Large fitness center and pool. 10 minutes from IAD via hotel shuttle. Restaurant food was fine but the service was friendly and efficient. Only negative is that it's in the middle of a corporate park and there is nothing else going on within walking distance.

Was this review helpful? Yes
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you so much for taking the time to share your thoughts on your recent stay with us. It was great to read that you loved your spacious room and the bathroom, and were happy with the amenities provided for your comfort. We’re glad you found our proximity to the airport, and the quick airport shuttle service to and from... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Washington Dulles Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Terrace, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Cheap Tickets, Starwood, Orbitz, Despegar.com, BookIt.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your The Westin Washington Dulles Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#8 Family Hotel in Herndon
#8 Romantic Hotel in Herndon
#12 Business Hotel in Herndon

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Hotel & grounds (12)
Viewed
Dining (1)
Viewed
Room/suite (21)
Viewed
Bathroom (11)
Viewed
View from room (7)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay