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All 20 Herndon hotels

Sheraton Herndon Dulles Airport Hotel

3.5 of 5 Hotel   |   13715 Sayward Boulevard, Herndon, VA 20171
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Ranked #15 of 20 hotels in Herndon
A recent review
5 of 5 stars Reviewed May 28, 2014
CarolFarkasKirven Columbia, South Carolina
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210 people have reviewed this hotel

Traveler rating
    81
    72
    41
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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There are newer reviews for Sheraton Herndon Dulles Airport Hotel
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Columbia, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

I was the victim of a cancelled flight out of Dulles and chose this hotel to spend the night. This is after a flight from Heathrow UK! The restaurant was closing so I got something to go and went up to a wonderful room. The beds were beautifully made, the room a delight. The next morning I took a shower... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear CarolFarkasKirven, Thank you for the wonderful review of the Sheraton Herndon Dulles Airport. Even though your flight to Heathrow was cancelled and I am glad you were able to enjoy your stay with us. We look forward to seeing you again. Thank you for staying with us. More

Centreville, Virginia
Top Contributor
208 reviews 208 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 28, 2014

I spent the night here before an early morning flight because my hot water heater at home was busted and wouldn't be repaired till after my trip. The good: - Room was clean and I felt safe - I was upgraded to the executive lounge level (I am SPG Gold) - Parking was easy - 7 min drive to Dulles... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear scherva, Thank you for your review of the Sheraton Herndon Dulles Airport. I am glad to read you enjoyed the clean rooms, safety and security, and efficient check in. Thank you for staying with us and we hope to see you again. More

A TripAdvisor Member
4 of 5 stars Reviewed May 17, 2014

Very nice hotel and very friendly staff location is good for a business or someone who is waiting for his flight few mints away from the airport hotel provide 5 miles radial of transport which can take you to nice plaza which have food courts , restaurants and a supermarket I would highly recommend it

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Thank you for your review of the Sheraton Herndon Dulles Airport. I am very happy that you enjoyed the hotel, the friendly staff, and the surrounding area(restaurants and shops). When traveling to the Dulles Area we hope you choose to stay with us again. More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2014

I usually never write reviews. Im too lazy to do that. But I decided that this time is an exception. Outstanding customer service. David, a receptionist was very helpful in every way possible from the moment we walked into the hotel until the moment we checked out. I have never seen or experienced a better customer service before, they treat... More

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Mohammed M, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to read that David took such great care of you and your family. I will share your comments with David and the entire team here at the hotel. Thank you for staying with us and we hope to see you again. More

Marlboro, New Jersey
Top Contributor
119 reviews 119 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 12, 2014

This hotel was very quiet...I didn't hear toilets, people talking in the hall, etc. The room was very nice... king bed that comfortable.. Bathroom with large enough counter for 'stuff'..........my only comment was that there were only two large towels in the bathroom, which for two people, one with long hair, is not adequate. Most hotels put at least 3... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear JoanneL, Thank you for your review of the Sheraton Herndon Dulles Airport. I am glad to see you enjoyed a quiet and comfortable time with us. When traveling to the Dulles area we hope you choose to stay with us again. More

Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 3, 2014

This is not for travelers who seek the experience of visiting DC Metro are or Virginia. Location is at the middle of no where & you MUST have own transportation to move around or depend on hotel's super inconsistent shuttle which takes you to Dulles air port. It's not ideal for honeymoon or vacation in any means. It's just a... More

Was this review helpful? Yes 2
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear NewYorker2260, Thank you for your review of the Sheraton Herndon Dulles Airport. I am sorry to read the shuttle was inconsistent and the breakfast did not meet your expectations. Please feel free to contact me at 571-643-0950. I would like to make your experience with us right. I hope you will give us another chance. More

Hamburg, Germany
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2014

This basic airport hotel is an approximately 5min shuttle ride from the airport. Rooms are solid for the price and provide all necessary amenities incl. coffee. Staff at the reception was friendly, quick and competent. Both the rides from the airport and back to the airport worked without any hassle.

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear axgwl, Thank you for your review of the Sheraton Herndon Dulles Airport. I am glad to see you enjoyed the rooms, amenitiies, and most of all the service you received from the team. Thank you with staying with us and we hope to see you again. More

Mill Hall, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2014

We stayed here the night before and after our trip to Jamaica. Kurt, at the desk, was extremely helpful upon our return during a snowstorm. We were exhausted and he made it very easy to get settled. The rooms are clean, quiet and spacious. Our shuttle experience was fine. I'd definitely stay here again when needing to spend the night... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Lou17751, Thank you for your great review of the Sheraton Herndon Dulles Airport. I am happy to see that Kurt took such great care of you during your stay. I will share your comments with whole team. We hope the next time you travel to the Dulles Area you choose to stay with us again. More

Charlottesville, Virginia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2014

I'm a business traveler to the D C metro area and highly recommend staying here. I stay approximately 200 nights a year at hotels and when I make reservations here I know my stay will be worry free. The staff is professional and courteous. No hassles checking in or checking out. Billing is accurate. The rooms are quiet, clean and... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear davidm, Thank you for your awesome review of the Sheraton Herndon Dulles Airport. I am very happy to read you enjoyed the clean spacious rooms, the food in the restaurant, and the amenities of our club lounge. Thank you for staying with us and we hope to see you again. More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2014

i stay at the Sheraton after a flight through Washington was cancelled due to weather. The hotel itself was great, big room good lunge and rest. The shuttle pick up from the airport was a problem and was seriously delayed and the communications form the hotel was problematic. BUT, when this was pointed out the the hotel GM, rather than... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear srhastings1, Thank you for your review of the Sheraton Herndon Dulles Aiport. I am happy to see we could correct the shuttle experience you had on the night of your arrival. I enjoyed speaking with you and I am happy you have decided to stay with us again. I look forward to seeing you in October. More

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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Hotel Style
#15 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Only minutes from Dulles Airport, we offer the quality and service you expect from Sheraton. In addition to a great location, we have the perfect event space for meetings and banquets. ... more   less 
Number of rooms
184

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  • At what time does the pool open each day?

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