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All 20 Herndon hotels

Sheraton Herndon Dulles Airport Hotel

3.5 of 5 Hotel   |   13715 Sayward Boulevard, Herndon, VA 20171
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Ranked #15 of 20 hotels in Herndon
A recent review
3 of 5 stars reviewed 4 days ago
Mfclingan Sharpsburg, Maryland
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207 people have reviewed this hotel

Traveler rating
    79
    71
    41
    11
    5
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31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Bognor Regis, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I recently stayed here with my family. We had 2 rooms and 10 pieces of luggage plus hand luggage. I am disabled and walk with a cane, we were left to bring all the luggage into the hotel, a staff member went off to look for a luggage cart but could not find one so didn't bother anymore. My husband... More

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Sharpsburg, Maryland
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel was clean. I have no complaints about that at all! It suited my purpose, and the price was right. However when I checked in the first words I was greeted with were 'no free wifi and no free breakfast'. I was actually aware of those facts but it just struck me as wrong to have those negatives jammed... More

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Herndon, West Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel! The staff is wonderful. Nasir was extremely courteous and accommodating at the front desk, as well as everyone else. My dog stayed with me for no extra charge or deposit. There was no remote control to the TV and when I called to ask where I could go to get one - they promptly brought... More

Was this review helpful? Yes 3
San Marino, California
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

I frequent Dulles a lot usually overnight for my flight. I have stayed in many similar hotel but this time I got a good rate from Sheraton for $59. Worth it? First call for shuttle, the hotel personnel put me on hold, never came back. I called again he say he is so busy that he is alone and I... More

Was this review helpful? Yes 1
Hanover
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here to attend an International Convention of Jehovah's Witnesses and we were very pleased with this hotel! Everything was very clean and everyone was very nice to talk to. That being said, it seems that they want to charge you for everything. Including breakfast, the bottles of water in the room and wifi. I loved... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was my first time at this hotel as I like SPG points. I normally stay at the Westin that is close by when in the area. I informed the person at the front desk of this and he made every effort imaginable to make my stay great! Unfortunately upon getting to my room the key didn't work, it wasn't... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Shuttle was 40 minute wait for a 5 min ride. Arrived after all day of flying and restaurant/room service closed at 10 PM. No offer to accommodate (eg order pizza, pay for our meal elsewhere). LED's in room didn't work, so dark room with low flickering light. Never ever again!

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Matt L, Thank you for your review of the Sheraton Herndon Dulles Airport. I am sorry to see that we disappointed you with the restaurant hours and the shuttle transportation. I would like to make this right. Please feel free to call me at 571-643-0950. I look forward to speaking with you and hope you will give us a... More

Virginia Beach, Virginia
Top Contributor
86 reviews 86 reviews
59 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having been travelling for the best part of 24 hours my husband and I arrived tired at the Sheraton, we were greeted very kindly by a gentleman at reception and they offered to store our excess luggage. My husband had to leave to pick up our dog from the airport and when the reception found out they kindly offered us... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear rosieandjan, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to see the team took such great care of you. I will post your comments for the whole team to read. Thank you for staying with us and we hope to see you again. More

Venice, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed 3 nights during our time of touring Washington DC. This is a great hotel with excellent staff in lobby, housekeeping and restaurant. The beds are awesome with great linens and pillows. Very clean and Starbucks coffee in the morning is a great perk. The pool had a lifeguard. There are several restaurants in the area but the hotel... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear dlonzo, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad to see that you enjoyed the cleanliness, beds, and most of all the service from the whole team. When traveling to the Dulles area we hope you choose to stay with us again. More

Danvers, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Flight was canceled, had no overnight bag and had to stay at this hotel! AMAZING AMAZING AMAZING!!! Took care of every need and even had the shuttle driver take me to purchase clothes at Kohl's. WOW!!

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear RickBenty, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to read that Kurt and Nasir took great care of you during a cancelled flight and no luggage. I will review your comments with the whole team at the hotel. Thank you for staying with us and we hope to see you... More

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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Only minutes from Dulles Airport, we offer the quality and service you expect from Sheraton. In addition to a great location, we have the perfect event space for meetings and banquets. ... more   less 
Number of rooms
184

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  • At what time does the pool open each day?

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