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Sheraton Herndon Dulles Airport Hotel

3.5 of 5 13715 Sayward Boulevard, Herndon, VA 20171
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Sheraton Herndon Dulles Airport Hotel
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Sheraton Herndon Dulles Airport Hotel
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224 reviews from our community

Traveler rating
    88
    75
    44
    12
    5
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34
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36
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

It's a nice enough building with well sized rooms, as you would expect from any of the big hotel chains. The poor rating that I am giving it is relative to hotels in its class and mainly due to the quality of the food. The dinner I had was pretty poor and breakfast was, quite frankly, awful. My expectations of... More

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Kansas
1 review
5 of 5 stars Reviewed 2 days ago NEW

The entire staff was very courteous and professional. The free shuttle was an addend bonus to avoid the need for a rental car. Not only did I get the rides to and from the airport but I was able to ride to the client site and other attractions. Food at the restaurant was very good and Noe, one of the... More

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Lake Forest, Illinois
Top Contributor
80 reviews 80 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

there was an airport shuttle, which ran fairly well. then there is a local shuttle, which I waited so long for--finally gave up (and there's only one bench by the smokers and nowhere else to sit) and just ate at the on-site restaurant. people were friendly enough, but I got a takeout order for chicken tacos and when I un-bagged... More

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Findlay, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Sheraton Herndon just a few minutes from the Dulles Airport. We found the facility to be clean and modern and the room was quite comfortable. The room had all of the normal amenities. The front desk service was smooth and we even got good pointers regarding area attractions including restaurants and the Smithsonian... More

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Tampa, Florida
Top Contributor
65 reviews 65 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Visited this hotel for a company meeting. The team there did a great job of giving us plenty of space, fresh and healthy meals, and creative snacks. Rooms were amazingly clean, and I love the bathrooms. Probably the best shower I had had in a hotel in a while. The work area was MASSIVE. Definitely great for setting up shop... More

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Los Angeles, California
Top Contributor
53 reviews 53 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

It's hard for Sheraton's to stand out. There has never been anything special about them. They are pleasant enough. This one is no different. It's a typical airport hotel. Place was clean, staff was friendly. But no one really went out of their way. It's a solid 3 stars.

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Herndon, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

A very pleasant experience. My servers name was Noe and he exceeded my expectations with a very pleasant attitude. I was surprised to learn that he has been here 5 years. I travel frequently and Noe is one of the best servers that I have had the pleasure to experience. I don't do these surveys often but wanted to make... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Gerald A, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am happy to read that Noe in the restaurant took great care of you. Thank you for staying with us and we hope to see you again. More

Washington DC, District of Columbia
Top Contributor
80 reviews 80 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here the night before a flight from Dulles, because their parking package (room + parking) was basically the same cost as parking at the cheapest airport long term parking location. It's a typical airport hotel - clean, comfortable bed, good shower, etc. There's also a pool and free computer use in the lobby. We are... More

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Mission Viejo, California
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2014

This was close to the airport for an early flight out the next day and we were very happy with the way we were treated by all the staff. We used points to stay here and were able to use the club lounge for Breakfast which is a help. When were arrived were told there was a happy hour till... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Brenda L, Thank you for the great reveiw of the Sheraton Dulles Airport. I am happy to see Noe in the restaurant was able to take care of you. I will share your comments with the whole team. Thank you for staying with us and we hope to see you again. More

1 review
5 of 5 stars Reviewed September 15, 2014

Front desk very accommodating and informative. Handled ackward situation pertaining to delivery, receipt and refrigeration of special medication. Special thanks to Nasir Kurt for navigating the confusion.

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear aportela, Thank you for your review of the Sheraton Herndon Dulles Airport. I am glad to see Kurt and Nasir were able to take great care of you. Thank you for staying with us and we hope to see you again. More

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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Number of rooms: 184
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