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All 20 Herndon hotels

Sheraton Herndon Dulles Airport Hotel

3.5 of 5 Hotel   |   13715 Sayward Boulevard, Herndon, VA 20171
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Ranked #15 of 20 Hotels in Herndon
A recent review
5 of 5 stars reviewed 4 days ago
Brenda L Mission Viejo, California
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214 reviews from our community

Traveler rating
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    42
    11
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Mission Viejo, California
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was close to the airport for an early flight out the next day and we were very happy with the way we were treated by all the staff. We used points to stay here and were able to use the club lounge for Breakfast which is a help. When were arrived were told there was a happy hour till... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Front desk very accommodating and informative. Handled ackward situation pertaining to delivery, receipt and refrigeration of special medication. Special thanks to Nasir Kurt for navigating the confusion.

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Chicago, Illinois
Top Contributor
69 reviews 69 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My fiance and I were not impressed with this hotel. We stayed here for about 4 nights and there were a lot of issues we had... First, they do not provide free wifi, which was a bit irritating. Also, the TV we had did not allow us to watch anything other than previews for on-demand movies. Also, it would've been... More

Was this review helpful? Yes 1
Middleburg, Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Heading south on VA 28, I suddenly noticed I was dangerously low on fuel. A quick check confirmed the worst: out of gas with few options besides AAA. I'm a Starwood Preferred Guest member, so I pulled into this Sheraton, explained my problem, and I could not have been more courteously aided than by Kurt and Nasir. They arranged a... More

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Annandale, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton in Herndon when I needed a place to stay for this past weekend. I live in the area. I was truly impressed with how friendly the staff was to me. David and Nasir were extremely helpful and that stood out to me to have employees always willing to be of service. The room was great... More

Was this review helpful? Yes 3
Portsmouth
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel Sheradon, Dulles Airport, DC, was our final overnight accomm in the many hotels etc we stayed at during our three years in the States, it was one the very best. 10 minutes from the Dulles airport terminal. The hotel staff, fine condition of the hotel and it's guest rooms were all excellent. The dining area and bar were... More

Was this review helpful? Yes 4
Birmingham, Alabama
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Such a great experience! The hotel staff, particularly Nasir, was extremely helpful and very accommodating. The early shuttle to my flight showed up right on time and both of the shuttle drivers that I dealt with were very nice and went above and beyond to help us. I look forward to staying here again soon!

Was this review helpful? Yes 4
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Leah B, Thank you for your review of the Sheraton Herndon Dulles Airport. I am very happy to read you enjoyed the service provided to you by Nasir and our shuttle drivers. I will share your review with the whole team. Thank you for staying with and we look forward to seeing you again. More

Bognor Regis, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I recently stayed here with my family. We had 2 rooms and 10 pieces of luggage plus hand luggage. I am disabled and walk with a cane, we were left to bring all the luggage into the hotel, a staff member went off to look for a luggage cart but could not find one so didn't bother anymore. My husband... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Militarywife23, Thank you for your review of the Sheraton Herndon Dulles Airport. I am sorry to see that you had a disappointing stay with us. Please contact Eric English our AGM next week and he will be able to make it right. We look forward to hearing from you and hope you will give us another chance. More

Sharpsburg, Maryland
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean. I have no complaints about that at all! It suited my purpose, and the price was right. However when I checked in the first words I was greeted with were 'no free wifi and no free breakfast'. I was actually aware of those facts but it just struck me as wrong to have those negatives jammed... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Mfclingan, Thank you for your review. I am glad you enjoyed the cleanliness of the hotel, but disappointed that we failed your expectations at check in and during your stay. Please feel free to call me at 571-643-0950. I would like to make this right. I look forward to speaking with you and I hope you will give us... More

Herndon, West Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014

This is a great hotel! The staff is wonderful. Nasir was extremely courteous and accommodating at the front desk, as well as everyone else. My dog stayed with me for no extra charge or deposit. There was no remote control to the TV and when I called to ask where I could go to get one - they promptly brought... More

Was this review helpful? Yes 3
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Linda W, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad that you enjoyed the breakfast, wake up calls were timely, and Nasir and the Front Office team provided you with great service. Thank you for staying with us and we look forward to seeing you again. More

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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
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