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Sheraton Herndon Dulles Airport Hotel

3.5 of 5 13715 Sayward Boulevard, Herndon, VA 20171
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Sheraton Herndon Dulles Airport Hotel
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Sheraton Herndon Dulles Airport Hotel
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221 reviews from our community

Traveler rating
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    43
    11
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Findlay, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Sheraton Herndon just a few minutes from the Dulles Airport. We found the facility to be clean and modern and the room was quite comfortable. The room had all of the normal amenities. The front desk service was smooth and we even got good pointers regarding area attractions including restaurants and the Smithsonian... More

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Tampa, Florida
Top Contributor
65 reviews 65 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited this hotel for a company meeting. The team there did a great job of giving us plenty of space, fresh and healthy meals, and creative snacks. Rooms were amazingly clean, and I love the bathrooms. Probably the best shower I had had in a hotel in a while. The work area was MASSIVE. Definitely great for setting up shop... More

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Los Angeles, California
Top Contributor
53 reviews 53 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

It's hard for Sheraton's to stand out. There has never been anything special about them. They are pleasant enough. This one is no different. It's a typical airport hotel. Place was clean, staff was friendly. But no one really went out of their way. It's a solid 3 stars.

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Herndon, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

A very pleasant experience. My servers name was Noe and he exceeded my expectations with a very pleasant attitude. I was surprised to learn that he has been here 5 years. I travel frequently and Noe is one of the best servers that I have had the pleasure to experience. I don't do these surveys often but wanted to make... More

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Washington DC, District of Columbia
Top Contributor
80 reviews 80 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here the night before a flight from Dulles, because their parking package (room + parking) was basically the same cost as parking at the cheapest airport long term parking location. It's a typical airport hotel - clean, comfortable bed, good shower, etc. There's also a pool and free computer use in the lobby. We are... More

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Mission Viejo, California
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was close to the airport for an early flight out the next day and we were very happy with the way we were treated by all the staff. We used points to stay here and were able to use the club lounge for Breakfast which is a help. When were arrived were told there was a happy hour till... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Brenda L, Thank you for the great reveiw of the Sheraton Dulles Airport. I am happy to see Noe in the restaurant was able to take care of you. I will share your comments with the whole team. Thank you for staying with us and we hope to see you again. More

1 review
5 of 5 stars Reviewed September 15, 2014

Front desk very accommodating and informative. Handled ackward situation pertaining to delivery, receipt and refrigeration of special medication. Special thanks to Nasir Kurt for navigating the confusion.

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear aportela, Thank you for your review of the Sheraton Herndon Dulles Airport. I am glad to see Kurt and Nasir were able to take great care of you. Thank you for staying with us and we hope to see you again. More

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 3, 2014

My fiance and I were not impressed with this hotel. We stayed here for about 4 nights and there were a lot of issues we had... First, they do not provide free wifi, which was a bit irritating. Also, the TV we had did not allow us to watch anything other than previews for on-demand movies. Also, it would've been... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Alysia R, Thank you for you review of the Sheraton Herndon Dulles Airport. Please accept my apologies for the TV not working properly, wifi, and breakfast. Please feel free to contact me at 571-643-0950. I would like to make this right. I look forward to hearing from you. More

Middleburg, Virginia, United States
1 review
5 of 5 stars Reviewed September 1, 2014

Heading south on VA 28, I suddenly noticed I was dangerously low on fuel. A quick check confirmed the worst: out of gas with few options besides AAA. I'm a Starwood Preferred Guest member, so I pulled into this Sheraton, explained my problem, and I could not have been more courteously aided than by Kurt and Nasir. They arranged a... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Michael R, Thank you for your great review of the Sheraton Herndon Dulles Airport. I am very happy to read David and Nasir took great care of you. Thank you for staying with us and we hope to see you again. More

Annandale, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed at the Sheraton in Herndon when I needed a place to stay for this past weekend. I live in the area. I was truly impressed with how friendly the staff was to me. David and Nasir were extremely helpful and that stood out to me to have employees always willing to be of service. The room was great... More

Was this review helpful? Yes 3
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear MichaelR, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad to read that you enjoyed the service provided by our team and most of all from David and Nasir. I will share your comments with everyone here at the hotel. Thank you for staying with us and we hope to see you again. More

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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Number of rooms: 184
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