We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Herndon hotels

Sheraton Herndon Dulles Airport Hotel

3.5 of 5 Hotel   |   13715 Sayward Boulevard, Herndon, VA 20171
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Herndon Dulles Airport Hotel to your Saves list
Sheraton Herndon Dulles Airport Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
74%
Ranked #15 of 20 hotels in Herndon
A recent review
5 of 5 stars reviewed 6 days ago
rosieandjan East Falkland, Falkland Islands
  • Overview
  • Reviews (202)
  • Photos (77)
  • Amenities
  • Q&A
  • Room tips (44)
  • Location
  • More
Write a Review

202 people have reviewed this hotel

Traveler rating
    78
    70
    39
    9
    6
See reviews for
30
39
33
86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

Shuttle was 40 minute wait for a 5 min ride. Arrived after all day of flying and restaurant/room service closed at 10 PM. No offer to accommodate (eg order pizza, pay for our meal elsewhere). LED's in room didn't work, so dark room with low flickering light. Never ever again!

Was this review helpful? Yes
Grand Cayman
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Room had strong odor of mildew, bulbs burned out, remote for TV didn't work properly, dirty mildewy bathroom. The bistro staff was very good and food a great bargain and tasty too. Stay somewhere nearby and come for the bar/food!!! It's a shame because I had high hopes for this hotel.

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear MAGSQOTI, Thank you for your review of the Sheraton Herndon Dulles Airport. I am sorry to read that your stay was a disappintment. I would like to make this right and would like to speak to you personally. Please feel free to contact me at 571-643-0950. I look forward to hearing from you. Thank you for staying with us. More

East Falkland, Falkland Islands
Top Contributor
85 reviews 85 reviews
58 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having been travelling for the best part of 24 hours my husband and I arrived tired at the Sheraton, we were greeted very kindly by a gentleman at reception and they offered to store our excess luggage. My husband had to leave to pick up our dog from the airport and when the reception found out they kindly offered us... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear rosieandjan, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to see the team took such great care of you. I will post your comments for the whole team to read. Thank you for staying with us and we hope to see you again. More

Venice, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights during our time of touring Washington DC. This is a great hotel with excellent staff in lobby, housekeeping and restaurant. The beds are awesome with great linens and pillows. Very clean and Starbucks coffee in the morning is a great perk. The pool had a lifeguard. There are several restaurants in the area but the hotel... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear dlonzo, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad to see that you enjoyed the cleanliness, beds, and most of all the service from the whole team. When traveling to the Dulles area we hope you choose to stay with us again. More

Danvers, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Flight was canceled, had no overnight bag and had to stay at this hotel! AMAZING AMAZING AMAZING!!! Took care of every need and even had the shuttle driver take me to purchase clothes at Kohl's. WOW!!

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear RickBenty, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to read that Kurt and Nasir took great care of you during a cancelled flight and no luggage. I will review your comments with the whole team at the hotel. Thank you for staying with us and we hope to see you... More

San Francisco, California
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

I have to say, I got a very good deal on this hotel which I do appreciate as a long time SPG member. The location is not the best but not the worst either. It is a new hotel and that is nice as everything is very attractive. But that is where it stops. On checking in I probably got... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Cas110856, Thank you for your review of the Sheraton Herndon Dulles Airport. I am sorry to see that you were disappointed with your stay with us. I would like to make this right. I would like to speak with you personally. Please feel free to contact me at 571-643-0950. I look forward to hearing from you. Thank you for... More

Herndon, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

StYed here with my wife, for a few days. This hotel rocks. Super friendly staff, great breakfasts, and the front desk guys are just awesome. Kurt Louise said "yes sure" to everything we asked for. We will definitely stay again. Yhe best hotel in herndon Dulles.

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Shahraam S, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to read that Kurt and team took such great care of you and your family. I will share your review with the whole team. Thank you for staying with us and we hope to see you again. More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a last minute booking on Priceline for an UNBELIEVABLE $55 per night!! We stayed for 2 nights. Not sure why so cheap? Great free shuttle to Dulles Airport every half hour. 10 minutes away! Rooms lived up to Sheraton standards. Too good to be true, but it was!

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear travel_myx, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad to read you enjoyed the complimentary shuttle and the rooms. Thank you for staying with us and we hope to see you again. More

Newport News, VA
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014

Came in from out of town for a 4 night stay with my fiance who was in Herndon for business, it was a last minute decision for me to come along. I am disabled and required an wheelchair accessible room and was afraid they would not be able to accommodate me on such late notice. We arrived on a Sunday... More

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear JealousyZ2, Thank you for the fantastic review of the Sheraton Herndon Dulles Airport. I am very happy the team here at the Sheraton was able to provide you with great service. I will share your comments with the whole staff. Thank you for staying with us and we hope to see you again. More

Calgary, Canada
Top Contributor
194 reviews 194 reviews
84 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed June 21, 2014

I stayed at this hotel while attending a conference in Reston. I originally booked it for the price and the Sheraton name (I am a member of SPG). Check-in was quick, parking was free, and I was placed on the club floor, which was a nice touch. The club floor offered an evening reception and breakfast in the morning. My... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear PsychRN12, Thank you for your review of the Sheraton Herndon Dulles Airport. Please accept my apologies for the swimming pool not being in operation. I would like to make this right. Please call me at 571-643-0950 to speak personally regarding your stay with us. I do not want to lose you as a customer and would like an opportunity... More

Owners: What's your side of the story?
If you own or manage Sheraton Herndon Dulles Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Herndon Dulles Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Starwood, Orbitz, Travelocity, Tingo, BookingOdigeoWL, Expedia, Hotels.com, Venere and Agoda so you can book your Sheraton Herndon Dulles Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
0:48
All traveler photos (59)
Viewed
0:48
Videos (1)
Viewed
Bathroom (6)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
View from room (5)
Viewed
Dining (10)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Other (19)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Only minutes from Dulles Airport, we offer the quality and service you expect from Sheraton. In addition to a great location, we have the perfect event space for meetings and banquets. ... more   less 
Number of rooms
184

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer