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All 20 Herndon hotels

Sheraton Herndon Dulles Airport Hotel

3.5 of 5 Hotel   |   13715 Sayward Boulevard, Herndon, VA 20171
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Ranked #15 of 20 Hotels in Herndon
A recent review
4 of 5 stars reviewed 3 days ago
Nanci_Dru Washington DC, District of Columbia
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216 reviews from our community

Traveler rating
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    74
    42
    11
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
79 reviews 79 reviews
35 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here the night before a flight from Dulles, because their parking package (room + parking) was basically the same cost as parking at the cheapest airport long term parking location. It's a typical airport hotel - clean, comfortable bed, good shower, etc. There's also a pool and free computer use in the lobby. We are... More

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Mission Viejo, California
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was close to the airport for an early flight out the next day and we were very happy with the way we were treated by all the staff. We used points to stay here and were able to use the club lounge for Breakfast which is a help. When were arrived were told there was a happy hour till... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Brenda L, Thank you for the great reveiw of the Sheraton Dulles Airport. I am happy to see Noe in the restaurant was able to take care of you. I will share your comments with the whole team. Thank you for staying with us and we hope to see you again. More

1 review
5 of 5 stars Reviewed 2 weeks ago

Front desk very accommodating and informative. Handled ackward situation pertaining to delivery, receipt and refrigeration of special medication. Special thanks to Nasir Kurt for navigating the confusion.

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear aportela, Thank you for your review of the Sheraton Herndon Dulles Airport. I am glad to see Kurt and Nasir were able to take great care of you. Thank you for staying with us and we hope to see you again. More

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My fiance and I were not impressed with this hotel. We stayed here for about 4 nights and there were a lot of issues we had... First, they do not provide free wifi, which was a bit irritating. Also, the TV we had did not allow us to watch anything other than previews for on-demand movies. Also, it would've been... More

Was this review helpful? Yes 1
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Alysia R, Thank you for you review of the Sheraton Herndon Dulles Airport. Please accept my apologies for the TV not working properly, wifi, and breakfast. Please feel free to contact me at 571-643-0950. I would like to make this right. I look forward to hearing from you. More

Middleburg, Virginia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Heading south on VA 28, I suddenly noticed I was dangerously low on fuel. A quick check confirmed the worst: out of gas with few options besides AAA. I'm a Starwood Preferred Guest member, so I pulled into this Sheraton, explained my problem, and I could not have been more courteously aided than by Kurt and Nasir. They arranged a... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Michael R, Thank you for your great review of the Sheraton Herndon Dulles Airport. I am very happy to read David and Nasir took great care of you. Thank you for staying with us and we hope to see you again. More

Annandale, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed at the Sheraton in Herndon when I needed a place to stay for this past weekend. I live in the area. I was truly impressed with how friendly the staff was to me. David and Nasir were extremely helpful and that stood out to me to have employees always willing to be of service. The room was great... More

Was this review helpful? Yes 3
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear MichaelR, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am glad to read that you enjoyed the service provided by our team and most of all from David and Nasir. I will share your comments with everyone here at the hotel. Thank you for staying with us and we hope to see you again. More

Portsmouth
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

The Hotel Sheradon, Dulles Airport, DC, was our final overnight accomm in the many hotels etc we stayed at during our three years in the States, it was one the very best. 10 minutes from the Dulles airport terminal. The hotel staff, fine condition of the hotel and it's guest rooms were all excellent. The dining area and bar were... More

Was this review helpful? Yes 4
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Bobbiand Gary, Thank you for the great review of the Sheraton Herndon Dulles Airport. I am very happy to see you enjoyed the guestroom, food & beverage, and the service from our team. Thank you for recognizing Nasir as well. I will share your comments with the whole team. We look forward to seeing you again. More

Birmingham, Alabama
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2014

Such a great experience! The hotel staff, particularly Nasir, was extremely helpful and very accommodating. The early shuttle to my flight showed up right on time and both of the shuttle drivers that I dealt with were very nice and went above and beyond to help us. I look forward to staying here again soon!

Was this review helpful? Yes 4
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Leah B, Thank you for your review of the Sheraton Herndon Dulles Airport. I am very happy to read you enjoyed the service provided to you by Nasir and our shuttle drivers. I will share your review with the whole team. Thank you for staying with and we look forward to seeing you again. More

Bognor Regis, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 19, 2014

I recently stayed here with my family. We had 2 rooms and 10 pieces of luggage plus hand luggage. I am disabled and walk with a cane, we were left to bring all the luggage into the hotel, a staff member went off to look for a luggage cart but could not find one so didn't bother anymore. My husband... More

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Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Militarywife23, Thank you for your review of the Sheraton Herndon Dulles Airport. I am sorry to see that you had a disappointing stay with us. Please contact Eric English our AGM next week and he will be able to make it right. We look forward to hearing from you and hope you will give us another chance. More

Sharpsburg, Maryland
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 18, 2014

The hotel was clean. I have no complaints about that at all! It suited my purpose, and the price was right. However when I checked in the first words I was greeted with were 'no free wifi and no free breakfast'. I was actually aware of those facts but it just struck me as wrong to have those negatives jammed... More

Was this review helpful? Yes
Jim K, General Manager at Sheraton Herndon Dulles Airport Hotel, responded to this review

Dear Mfclingan, Thank you for your review. I am glad you enjoyed the cleanliness of the hotel, but disappointed that we failed your expectations at check in and during your stay. Please feel free to call me at 571-643-0950. I would like to make this right. I look forward to speaking with you and I hope you will give us... More

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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Number of rooms: 184
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