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Hyatt Place Herndon / Dulles Airport - East

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13711 Sayward Blvd., Herndon, VA 20171
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Hyatt Place Herndon \/ Dulles Airport - East
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311 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel as a whole was just fine. Room was clean, comfortable and had good water pressure. The decor trendy and updated. The only complaint was when I checked in. I stood at the counter for 10 minutes waiting for a staff member to return. That was a bit frustrating as it was 9pm and I was very tired after... More 

Helpful?
Thank Vroyce
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback. Please accept our sincere apologies, that you had to wait upon arrival. We are glad that you enjoyed your stay, and found the hotel to your liking. We look forward seeing you stay with us on all your future visits to the area. Regards, Rajesh Singh More 

Winston Salem, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was easily accessible from the highway. Airport shuttle was offered if needed although we didn't use it. It was clear the shuttle was shared between them and the hotel next door. Staff was super friendly and incredibly informative with any questions we had. The only disappointing part of this stay was the food. The eggs were powder eggs... More 

Helpful?
Thank MorganZane
Johnstown, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here one night before our international trip. Free transport to and from the airport was really nice. Didn't have to worry about taxis or anything. The room was fine. All amenities taken care of. Only real complaints was the breakfast Buffett. Too many people here so we didn't even eat. The line probably had he entire hotel in it.... More 

Helpful?
Thank Doctor_Grayson
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad that you enjoyed your stay. The Hyatt Place complimentary breakfast is very extensive, and its popularity draws lines towards it. Thank you for bringing it to our attention. We look forward seeing you soon. Regards, Rajesh Singh More 

Monte Nido, CA
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are big, but not terribly well-appointed. The rack in my closet was loose and about break off from the wall. Limited food selection, but I was offered 20% off to eat at the Sheraton next door. Aside from all that the staff was super-friendly and did what they could to make my stay enjoyable. The fitness room also... More 

Helpful?
Thank Wayne P
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We apologize for the items that you found us to be deficient in. Being a select service hotel, we only offer a limited menu, as we offer 24/7 gallery dining options. Our staff does take extreme measures to please our guests. We hope to see you stay with us very soon. Regards, Rajesh Singh More 

Bethesda, Maryland
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Hyatt Place Herndon for 3 nights during the blizzard. (I had flight reservations and wanted to be as close to the airport as possible when the airport opened.) Zach Noll, the assistant general manager, and his team did an outstanding job taking care of a completely booked hotel. The room was beautiful and spacious,... More 

Helpful?
Thank Lily5754
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for for your detailed feedback. It is great to hear that Zach and the entire team worked as a cohesive unit. We are glad that you did not get any sense of service disruptions, despite inclement weather. We look forward serving you soon in the very near future. Kind Regards, Rajesh Singh More 

Charlottesville, Va
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel after looking at a wealth of suite-type options close to Dulles Airport. I eventually booked this hotel for two nights based on the look of the room and amenities offered. I was not disappointed. The living room part of the room was overly spacious. The sectional sofa was huge by hotel standards and the extra ottomon... More 

Helpful?
Thank hundredmpg
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for taking the time to narrate the highlights of your stay. I personally thank you for it. We are glad that every segment of your stay was beyond your expectations. Please come and see us again upon your next visit to the area. Kind Regards, Rajesh Singh More 

Sedona, AZ
Level Contributor
157 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed December 20, 2015

Met two friends from the east coast and we stayed there before and after going our separate ways at the end of the trip. The staff is just super. The shuttle service to and from the airport was exactly on time and with friendly and informative drivers. They allowed one friend to leave her car there while we were gone.... More 

Helpful?
Thank vikitorisedona
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback. We are glad you found our hotel to your liking. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

York, Pennsylvania
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 19, 2015

This is a typical Hyatt place hotel, nice modern lobby, large rooms, convenient location. It's not far from Dulles airport adjacent to one of the apartment/condo complexes that are sprouting up all over Virginia. We had two rooms with two double beds in each. The heating/AC unit in our room was way too loud, it sounded like a train passing... More 

Helpful?
Thank Joe A
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Good Morning, I am sorry to hear that you had some challenges during your stay. I will be more than happy to resolve this for you. Kindly contact me at 571-643-0905. Kind Regards, Rajesh Singh More 

Reston, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 11, 2015

The Hyatt provides a spacious, comfortable place to relax with many things to see and do within an easy drive. Rooms have a partial wall separating an area with a couch, desk, and small refrigerator. A large screen TV is viewable from the couch or the bed. Internet access is free and reliable (although not lightning fast). I'm giving it... More 

Helpful?
Thank Connie H
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your detailed feedback. We are in the process of replacing our case goods next year. We do offer complimentary lotion at the front desk. Per Hyatt Place standards, this item is no longer carried as part of a guest room amenity. We are glad that you enjoyed your stay, and will come back and stay with us.... More 

Ottawa, Canada
Level Contributor
190 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 stars Reviewed December 8, 2015

I had a quick 2 night stop in the DC area. I had to be close to Dulles because that is where my project was. Quality and comfort was an issue so I used a discount type web site to find me a 3 1/2 Star Hotel. They gave Hyatt Place Herndon at very reasonable price. But what a nice... More 

Helpful?
Thank Bleuemoon2
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback. We are glad you found our hotel to your liking. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

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