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Hyatt Place Herndon / Dulles Airport - East

3.0 of 5 13711 Sayward Blvd., Herndon, VA 20171
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Hyatt Place Herndon / Dulles Airport - East
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Hyatt Place Herndon / Dulles Airport - East
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217 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here 3 times in the last year. Every time the place is wonderful. Friendly and helpful staff. Great complimentary breakfast. 24/7 kitchen with good food at reasonable prices. The wifi was crazy fast for a hotel this time (30+ megabits). Travelling for business mostly stinks but coming here makes it a little bit better.

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear about your loyalty towards our hotel and also that breakfast and internet are the key components of your satisfaction with us. We look forward seeing you stay with us very soon. Regards, Rajesh Singh More

Senior Contributor
24 reviews 24 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel a lot on business and frequently stay in Hyatt Place hotels and this is your typical Hyatt Place hotel. Nice rooms, free WiFi, and an adequate breakfast buffet. The hotel is very close to Dulles Airport located in the middle of an area with offices and apartments. There is a shuttle bus to/from the airport and another shuttle... More

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Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your detailed comments. Kindly be advised that the days our pool is closed, you have the option to use the pool at our sister property, The Sheraton. next door. I do realize we are a little far from the nearest Metro Station, but within a shuttle's reach to Reston Town Center--home to numerous elegant restaurants and other... More

Woodstock, Connecticut
Top Contributor
84 reviews 84 reviews
67 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You know, it was just alright. Nothing wrong, just nothing stands out. Came in late and no room service kind of hurts especially because there is nothing in walking distance. Had to settle for stuff from the reception snack bar. Rooms in Hyatt Place are big and nicely designed with area with couch, a desk and bed off to side.... More

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Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. In addition to the grab and go, we also offer a 24/7 dining menu. These are available in the rooms. You may want to consider that as an option on your future visits, as we can tell that you like the Hyatt Place brand. Also our focus in 2015, will be on the general hotel... More

Ahmedabad, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

One of the worst experiences of staying at a hotel in US. Made booking via hotwire and hotel didnt honor the paid, confirmed booking for all members. Total disregard to safety of guests and denied proper accommodation. Staff were not all helpful or empathetic. Otherwise, property was fine and breakfast was sumptuous.

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Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

We are very sorry to hear that you were not satisfied. Please feel free to reach out to me directly at 571-643-0905, so we can resolve this to your satisfaction. We would like you to give us another opportunity. Sincerely, Rajesh Singh More

Port of Spain, Trinidad
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A cozy hotel with class. The service at this hotel was very good and the staff was friendly and very accommodating. This was a business trip and was the hotel was more than adequate for the purpose. Breakfast was a pretty good selection. I loved the omelet with bagels.

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear that the hotel was to your satisfaction and the breakfast was the highlight. Please join us soon on your next visit to the area. Regards, Rajesh Singh More

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Four family members stayed here after arriving at Dulles on a late night flight. The hotel is about 10 minutes from the airport in an office park. The hotel seems new and is clean. The lobby is well designed and the desk staffer was helpful. The room is large and divided into a living/ dining area with a wall dividing... More

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Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your comments. We are glad to hear that the hotel met your needs and we look forward seeing you stay with us on a more frequent basis. Regards, Rajesh Singh More

Tel Aviv, Israel
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very nice, friendly, service-oriented, clean and cozy. Not bad for families, though the bigger families will need to do with huge rooms of 2 king size beds. Location is only good if you need proximity to Dulles airport - otherwise for DC tourist - don't stay here! driving to the city can cost you at least an hour in the... More

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Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response. We are glad to hear that you enjoyed the staff service and the hotel product. In fact, there is a shuttle that runs from Dulles airport to downtown DC. You could have taken advantage of that, versus driving your own vehicle. You may want to consider that option, when traveling in the future, as you... More

Sandy, Utah
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Near Dulles Airport, in a quiet business park. Our room was large and clean, with a desk, big couch, fridge, and a separate sleeping area. The included breakfast had fruit, yogurt, cereal, bagels, toast, eggs, sausage, pancakes, juice, etc. They had all items, even when we showed up near the end of breakfast time. Parking was free, newspapers were left... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad that you were satisfied with all aspects of your stay. You have narrated in detail the items that you were expecting and received. We look forward seeing you soon. Regards, Rajesh Singh More

Iselin
2 reviews
1 of 5 stars Reviewed October 21, 2014

hyaat relates to quality, in all senses. .Atleast that's what you perceive . I too fell prey to this notion and literally how wrong I was. Arrived late night as a party of 6 people for 2 rooms. Hotel is well located and the decor is decent . At reception, we were given 2 King bed rooms ( only mentioned... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

I am extremely apologetic to know about the problem you encountered. Unfortunately, when you do book through hotwire, the bedding type is not guaranteed based upon the significant price reduction involved. The hotel blocks bedding type based upon availability, unless you call us in advance and we can assist you based upon our inventory levels. Nevertheless, we sincerely apologize for... More

Isla Vista, California
Top Contributor
52 reviews 52 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 10, 2014

Very convenient location near Dulles and quiet, I didn't hear a plane from my room. Staff was very friendly. Room was large and very clean, and had desk for work, free wi-fi and fridge in room. 6 story hotel.with free parking. One downside is they don't have the NFL network on their TV selection, but they do have CNBC and... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for elaborating your stay highlights at large. We are glad to hear that the staff took care of you and also things that you needed were available. Please come back and stay with us soon. Regards, Rajesh Singh More

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Additional Information about Hyatt Place Herndon / Dulles Airport - East

Address: 13711 Sayward Blvd., Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
Number of rooms: 151
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon

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