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Hyatt Place Herndon / Dulles Airport - East

3.0 of 5 13711 Sayward Blvd., Herndon, VA 20171
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Hyatt Place Herndon / Dulles Airport - East
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Hyatt Place Herndon / Dulles Airport - East
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221 reviews from our community

Traveler rating
    104
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    18
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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great neck
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved staying here. Staff is quite friendly. Room is clean and comfie. Will certainly return. (The upholstery was just slightly soiled in one place) Lighting good. Bedside outlet is available but hard to reach.

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for staying with us and endorsing your stay with a fully satisfied response. We look forward serving you soon in the very near future. Regards, Rajesh Singh More 

Green Cove Springs, Florida
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long day of travel, we checked in and were very surprised at the room: large sitting room and separate bedroom with a king bed. Bed was comfortable and the room had a mini-fridge and was very comfortable. We had a lot of luggage and it was a pleasure to be able to have the room to repack what... More 

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your input regarding your stay. We are extremely pleased to know that you enjoyed your stay and the accommodations exceeded your expectations. Please make it your new lodging address in this area on your future visits. Sincerely, Rajesh Singh More 

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed here for a night and what a pleasant surprise we had. first thing to touch on, the rooms we had were big. There a full 4 seater sofa, a business desk, a 42" TV and very cosy environment. There is free shuttle from the airport. They share the same shuttle as Sheraton, so do look out for the... More 

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response. Just to clarify, we do have WiFi throughout the hotel. not just the lobby area. We are glad that you enjoyed your stay with us. Please come back and stay with us soon. Regards, Rajesh Singh More 

San Francisco
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 20, 2014

I've stayed here 3 times in the last year. Every time the place is wonderful. Friendly and helpful staff. Great complimentary breakfast. 24/7 kitchen with good food at reasonable prices. The wifi was crazy fast for a hotel this time (30+ megabits). Travelling for business mostly stinks but coming here makes it a little bit better.

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear about your loyalty towards our hotel and also that breakfast and internet are the key components of your satisfaction with us. We look forward seeing you stay with us very soon. Regards, Rajesh Singh More 

Senior Contributor
24 reviews 24 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 13, 2014

I travel a lot on business and frequently stay in Hyatt Place hotels and this is your typical Hyatt Place hotel. Nice rooms, free WiFi, and an adequate breakfast buffet. The hotel is very close to Dulles Airport located in the middle of an area with offices and apartments. There is a shuttle bus to/from the airport and another shuttle... More 

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your detailed comments. Kindly be advised that the days our pool is closed, you have the option to use the pool at our sister property, The Sheraton. next door. I do realize we are a little far from the nearest Metro Station, but within a shuttle's reach to Reston Town Center--home to numerous elegant restaurants and other... More 

Woodstock, Connecticut
Top Contributor
86 reviews 86 reviews
68 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 9, 2014

You know, it was just alright. Nothing wrong, just nothing stands out. Came in late and no room service kind of hurts especially because there is nothing in walking distance. Had to settle for stuff from the reception snack bar. Rooms in Hyatt Place are big and nicely designed with area with couch, a desk and bed off to side.... More 

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Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. In addition to the grab and go, we also offer a 24/7 dining menu. These are available in the rooms. You may want to consider that as an option on your future visits, as we can tell that you like the Hyatt Place brand. Also our focus in 2015, will be on the general hotel... More 

Ahmedabad, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 5, 2014

One of the worst experiences of staying at a hotel in US. Made booking via hotwire and hotel didnt honor the paid, confirmed booking for all members. Total disregard to safety of guests and denied proper accommodation. Staff were not all helpful or empathetic. Otherwise, property was fine and breakfast was sumptuous.

Was this review helpful? Yes 1
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

We are very sorry to hear that you were not satisfied. Please feel free to reach out to me directly at 571-643-0905, so we can resolve this to your satisfaction. We would like you to give us another opportunity. Sincerely, Rajesh Singh More 

Port of Spain, Trinidad
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

A cozy hotel with class. The service at this hotel was very good and the staff was friendly and very accommodating. This was a business trip and was the hotel was more than adequate for the purpose. Breakfast was a pretty good selection. I loved the omelet with bagels.

Was this review helpful? Yes 1
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear that the hotel was to your satisfaction and the breakfast was the highlight. Please join us soon on your next visit to the area. Regards, Rajesh Singh More 

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 31, 2014 via mobile

Four family members stayed here after arriving at Dulles on a late night flight. The hotel is about 10 minutes from the airport in an office park. The hotel seems new and is clean. The lobby is well designed and the desk staffer was helpful. The room is large and divided into a living/ dining area with a wall dividing... More 

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your comments. We are glad to hear that the hotel met your needs and we look forward seeing you stay with us on a more frequent basis. Regards, Rajesh Singh More 

Tel Aviv, Israel
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 26, 2014

Very nice, friendly, service-oriented, clean and cozy. Not bad for families, though the bigger families will need to do with huge rooms of 2 king size beds. Location is only good if you need proximity to Dulles airport - otherwise for DC tourist - don't stay here! driving to the city can cost you at least an hour in the... More 

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response. We are glad to hear that you enjoyed the staff service and the hotel product. In fact, there is a shuttle that runs from Dulles airport to downtown DC. You could have taken advantage of that, versus driving your own vehicle. You may want to consider that option, when traveling in the future, as you... More 

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Additional Information about Hyatt Place Herndon / Dulles Airport - East

Address: 13711 Sayward Blvd., Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
Number of rooms: 151
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon
Hotel Style:
#4 Romantic Hotel in Herndon
#10 Business Hotel in Herndon

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