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All 20 Herndon hotels

Hyatt Place Herndon / Dulles Airport - East

3.0 of 5 Hotel   |   13711 Sayward Blvd., Herndon, VA 20171
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82%
Ranked #15 of 20 hotels in Herndon
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  • Reviews (193)
  • Photos (52)
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193 people have reviewed this hotel

Traveler rating
    91
    65
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
wilmington nc
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Overall the hotel was great. First time staying at a Hyatt and enjoyed this visit pretty well. Hotel is very convenient to Dulles and the Air and Space Museum for the space shuttles. You are about 20 minutes from Vienna for the Metro into DC. The Dulles connector when completed later this month will make a Metro stop even closer.... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear that your stay was fine in almost all aspects. We have noted the minor comments that you have listed and will put some thought to it. We look forward seeing you soon. Sincerely, Rajesh Singh More

Chesapeake, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel - albeit with a few maintenance items needing repair. In defense of the management, I did not worry about the issues and only notified them when I left. They were: 1) one half the King bed bed nearest the door leaned (about a 5% tilt) toward the door (I just slept on the other side). One of... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are sorry to hear about some areas that were not up to your expectations. I invite you to reach out to me directly so we can resolve these matters to your satisfaction. We would like you to give us one more opportunity. Regards, Rajesh Singh More

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Overall, the hotel was convenient in location for my business trip. The room was nice, though the couch was ripped and seriously sunk in. The cleaning staff did a great job in restocking supplies and keeping the room nice. That said, I was pretty angry about the "24/7" menu service. I called to the front desk at 1230am for a... More

Was this review helpful? Yes 1
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are sorry to hear about some areas that were not up to your expectations. I invite you to reach out to me directly so we can resolve these matters to your satisfaction. We would like you to give us one more opportunity. Regards, Rajesh Singh More

Raleigh NC
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a long time Hotel Dulles Sierra patron for stay-cations & business trips. (It is now Hyatt House Dulles). I booked this Hyatt Place accidentally on a site based on amenities that matched the other hotel and figured it would still be good. Here is what I got for my trip: •Rooms clean, beds comfortable. •Staff friendly •Thirsty toweling... More

Was this review helpful? Yes 1
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am sorry to hear that you had some things contrary to your expectations. All Hyatt brands are mandated by brand standards, hence the variations. We hope that you will stay connected with the Hyatt family at large. SIncerely, Rajesh Singh More

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the third Hyatt Place hotel I have stayed at in 6 months and the room size and set up is almost identical to the previous two Hyatt Places'. This one has the best water pressure for the shower though, but still lacks an exhaust fan so after a hot shower it feels a bit like a steam sauna... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for discussing your stay in detail. We are glad that you enjoyed your stay. We are thankful for the few items you have listed that we can strive to attain excellence in. We look forward seeing you stay with us very soon. Sincerely, Rajesh Singh More

Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been traveling quite a bit this trip and this hotel offered every comfort. The rooms are suites and well appointed. The decor is tasteful and inviting. Located in a quiet suburban area surrounded by silicone valley style businesses. The area is quiet and clean and we found a nice shopping center nearby with a supermarket and a variety of... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear that the hotel met your needs in all aspects. It is nice to know that Jason paved your way to the hotel and was helpful during your journey and stay. We look forward seeing you stay with us very soon. Regards, Rajesh Singh More

Singapore, Singapore
Top Contributor
54 reviews 54 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 16, 2014

I stayed here alone before a morning flight out of Dulles. Location was great for quick access to long-term parking at Dulles. Breakfast was good, room was large, comfortable and clean. I enjoyed the room service menu as I was tired & alone and wanted a quick no fuss meal. I had the hummus platter. The down side to my... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad to hear that your stay was fine. We have concluded the tour season for 2014, if you intend to stay with us again later this year. Regards, Rajesh Singh More

Pasadena, California
Contributor
17 reviews 17 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 16, 2014

This Hyatt Place is run by the same owner as the Sheraton next door, and a Sheraton van provides transportation for both properties to/from Dulles. When I arrived very late and called for shuttle service, I was misinformed and stood for a good 30 minutes at the opposite end of the pickup area (should have been told 2H but was... More

Was this review helpful? Yes
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your review. We are glad that your stay went well, except for some minor alterations that need to be done. We look forward seeing you soon in our hotel. Regards, Rajesh Singh More

Santa Rosa
Top Contributor
92 reviews 92 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 12, 2014

We had a late night flight into Dulles Airport and needed a place to stay before continuing our trip the next morning. We have always had great accomodations at Hyatt Place, but this one did not measure up to the standards we are used to. We booked a room with two queen beds, plus the standard sleeper sofa, but when... More

Was this review helpful? Yes 1
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are sorry to hear about some areas that were not up to your expectations. I invite you to reach out to me directly so we can resolve these matters to your satisfaction. We would like you to give us one more opportunity. Regards, Rajesh Singh More

Leverkusen, Germany
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 9, 2014

My wife and I stayed at the hotel for mor than a week while looking for a house in the area. The hotel might be ok for an overnight stay while flying in or out of Dulles but we dedinitely cannot recommend it for any longer stay. Cleaning was very poor, I think during our stay the has not seen... More

Was this review helpful? Yes 3
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. Please accept our heariest apologies on the areas where we fell short. We would be grateful, if you would give us another opportunity when you are in this part of the city. Please fell free to reach out to me directly, so we can resolve your dissatisfaction to your standards. Sincerely, Rajesh Singh More

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Additional Information about Hyatt Place Herndon / Dulles Airport - East

Address: 13711 Sayward Blvd., Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon

52 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style
#9 Romantic Hotel in Herndon #14 Business Hotel in Herndon
Hotel Class
Official Description (provided by the hotel)
Located at the entrance to Dulles International Airport and west of Washington D.C., the Hyatt Place Herndon/Dulles Airport-East hotel offers access to some of the area’s best attractions. The hotel features spacious guestrooms with the Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle. ... more   less 
Number of rooms
151

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