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Embassy Suites by Hilton Dulles Airport

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13341 Woodland Park Road, Herndon, VA 20171
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1 room 1 adult
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Embassy Suites by Hilton Dulles Airport
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791 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dulles Airport
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Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I wanted to thank Luis and his team for another great stay. I also witnessed Luis and his team in action on Wednesday January 6th. They had some water issues going on and it was amazing seeing him and his team going above and beyond to making it right. I saw customer service in action. I will be back for... More 

Helpful?
Thank Brian M
San Francisco, California
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My normal Hilton was full for the nights of my stay so I selected the Embassy Suites having had decent stays at others in the chain. I'm starting this review by saying that the hotel is being renovated. I can't fault some things due to construction. Hotel - as mentioned, there's renovation going on so the place isn't showing it's... More 

Helpful?
Thank DCC617
Saint-Petersburg, Russia
1 review
2 of 5 stars Reviewed 4 weeks ago

This is one of the worst hotel experience I've had. Thanks God, it was only one night. Rooms are old and need some renovation, but that's not the major problem. The major problem us staff. They didn't recognise me as Diamond HHilton member. It took me to research myself to get a resonably good internet access instead of what they... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Andrey I
Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed January 4, 2016

I was looking for a property close to Dulles Airport - and there were many Hilton Honors locations available, but I selected the Embassy Suites - mainly due to the consistency of accommodations and service. This was a mistake. Upon my arrival, the electricity was out - certainly not fault of the hotel, but how it was handled - inexcusable.... More 

Helpful?
Thank Glenn B
San Francisco, California
1 review
5 of 5 stars Reviewed January 1, 2016

Had a great stay, especially thanks to Romero and Pilar! My mother is disabled and they were readily able to help her and made our visit warm and welcoming. Thanks to all! It made for a delightful visit back home after over 20 years!

Helpful?
Thank H V
Metropolis, Illinois
Level Contributor
212 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Fantastic customer service. Delightful stay. Very close to northern Virginia wine country. Rooms very clean and spacious. Great amenities. Close to DC but not too close. Very near Dulles airport and the air museum. This is a great place to stay on a budget and one I will return to.

Helpful?
Thank Alex R
Arlington, United States
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 29, 2015

This is a great Hotel with friendly staff and clean, spacious suites. Beds were comfortable. Stayed on the premium floor and the keurig machine was great to have. The shuttle is not available early in the morning so if You have a 6 am flight be prepared to take a taxi. Breakfast was just ok. Otherwise the Hotel was Great.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Fawzia M
Bora Bora, French Polynesia
1 review
5 of 5 stars Reviewed December 20, 2015 via mobile

Wonderful service. Staff goes above and beyond for everyone, especially Addel and Edita at the front desk. I felt so welcomed at this beautiful property! The breakfast is great and the servers are so kind. I recommend this hotel to everyone.

Helpful?
Thank Kevin S
1 review
5 of 5 stars Reviewed December 19, 2015

My first time at this particular hotel. Convenient location for my short trip to DC. Everything was clean and quiet. Staff was friendly and helpful. Generally, I choose hotels that are next to public transit so I can easily get to the hotel. However, IAD is still a cluster when it comes to transportation options so I stayed as close... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ken S
Wausau, Wisconsin
2 reviews
4 of 5 stars Reviewed December 15, 2015

Everything about hotel was very good to excellent, except room service. Room service was delivered in bags, not trays, with plastic utensils. Food was warm but not hot. To pay a premium price, approximately that of a good restaurant, and get plastic utensils and warm food was disappointing.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank fiberguru_11
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