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Embassy Suites Dulles Airport

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13341 Woodland Park Road, Herndon, VA 20171
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Embassy Suites Dulles Airport
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Embassy Suites Dulles Airport
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626 reviews from our community

Traveler rating
    390
    130
    50
    27
    29
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158
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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There are newer reviews for Embassy Suites Dulles Airport
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

we visited DC and stayed in room 530 for 3 days. I got terrible bite all over the whole body. I have no experience on bedbug at all and even thought it was allegy at the beginning. After talk to my friends I googled review on this hotel and found some bedbug reports on this hotel. I wish I notice... More 

Was this review helpful? Yes 2
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear yange814, I would like to take the opportunity to sincerely apologize for the incident which occurred. I have been in contact with you and we are doing our very best to determine the outcome of the situation. We have put together an incident report as mentioned during our phone conversation and have opened a case. Thank you for the... More 

Pennsylvania
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have returned numerous times to this hotel. Staff is quite attentive (love Mr. Charles at the pool). Rooms are very quiet and hallway noise is minimal, even near the elevators. Great homemade potato chips in the evening. My only nit is the coffee at breakfast. I usually go to the Starbucks and bring back coffee for my breakfast. Otherwise,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Kirk S: We "Thank you" for the amazing feedback and for praising our lifeguard-Charles! I will be sure to bring this up to him! You can always count on a great stay with us! We hope to see you back soon! At your service, Luis Kuglitsch General Manager More 

Washington DC, District of Columbia, USA
2 reviews
5 of 5 stars Reviewed 1 week ago

The Embassy Suites is always a good hotel to stay at. The staff was professional and friendly. The happy hour and breakfast make the price worth the stay. The basic rooms have a living room. The king bed was comfortable. I don't want watch TV, but the room had two big flat-screen TV's.

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear kMaN175: We "Thank you" for the wonderful feedback and amazing review! I am truly happy to hear that you enjoyed your stay with us! You can always count on a great stay with Embassy Suites! I will be sure to share your wonderful feedback with the team! We look forward to your next stay with us! At your service,... More 

New York, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Poor housekeeping service, they did not care to replenish bathroom amenities. Cleaning was average. It is excellent when it comes to location only 20 miles in to DC and close to restaurants and a Strip mall.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Rajesh S: I would like to personally "Thank you" for the honest and constructive feedback. I am saddened to learn that your stay with us was below average. This is not your typical stay with us at Embassy Suites. I will be sure to share your experience with our Housekeeping Manager with making sure that this is corrected in... More 

Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful and clean hotel. After checking in, a woman knocked on my door and delivered a plate of hot cookies. It was very thoughtful and much appreciated. I enjoyed watching the two beautiful swans swim and relax in the indoor pond. and the cook to order breakfast was also great.

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Patricia M: We "Thank you" for your amazing 5-Star review and great recommendation! I am happy to hear that your stay with us was so great! Also, I am delighted to know that you truly enjoyed the amenity that we provide you! You can always count on us here at Embassy Suites Dulles! We look forward to your next... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was outstanding from location to service to room quality to amenities. I was very impressed...and I travel often. If I had one complaint, it would be that I had a noisy neighbor, but that situation resolved itself before 10 PM and I could significantly reduce the noise by simply closing the bedroom door. I don't hold... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear 380williamo: We "Thank you" for the great feedback! I am very excited to hear that your stay was an enjoyable one! I will be sure to share your generous feedback with the entire team! We look forward to your next visit with us! At your service, Luis Kuglitsch General Manager More 

Little Falls, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a meeting that as in the morning, but a flight that was in the evening. I needed a place to work and be able to change into travel clothes. I asked the hotel to allow me to stay extremely late into the afternoon, of which they did for me. When I asked for a cab for a ride... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Charlotte C, We "Thank you" for the wonderful 5-Star review and great recommendation! I am extremely happy to hear that your stay with us was so amazing! I will share your nice feedback with the team! We do hope to see you again soon! At your service, Luis Kuglitsch General Manager More 

North Richland Hills
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Embassy Suite is a very well managed property and a good value for the area. No issues and good service. Truly typical of the brand - nothing out of the ordinary and no surprises. Only negative I can think of is the in room coffee service needs to be upgraded to Hilton Garden Inn standards as in Keurig service... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Michael N: We "Thank you" for your valuable and honest feedback. I am extremely happy to hear that your stay with us was above average and that our team made your stay accommodating. As for the coffee makers in the suite, we do provide the New Keurig's on our Premium floor suites. During your next trip, please give us... More 

Rochester, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

My family truly enjoyed our stay at the Dulles Embassy Suites. Everything was great, and my children really like watching the swan in the water and the pool. The pool's lifeguard, Mr. Charles, was a wonderful host. He made sure that everyone was safe, and greeted everyone and really made sure that each child enjoyed the pool. We would definitely... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Jason M We "Thank you" for the wonderful 5-Star review and amazing rating! I am happy to hear that your stay was so enjoyable! I will be sure to share your kind words with the entire team! We look forward to your next stay with us! At your service, Luis Kuglitsch General Manager More 

Mount Laurel, New Jersey
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very modern and comfortable hotel. room was very spacious and quiet. Good breakfast. Very nice lobby. Happy hour drinks were generous. The staff was very pleasant. Good location. close to places to eat and major highways.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear beringer18: We "Thank you" for the wonderful feedback and 5-Star review! I am pleased to hear that your stay was amazing! I will be sure to share your experience with the team. We look forward to your next stay with us! At your service, Luis Kuglitsch General Manager More 

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