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Embassy Suites Dulles Airport

3.5 of 5 13341 Woodland Park Road, Herndon, VA 20171
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Certificate of Excellence 2014
Embassy Suites Dulles Airport
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Embassy Suites Dulles Airport
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548 reviews from our community

Traveler rating
    341
    112
    45
    24
    26
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141
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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    (129)
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There are newer reviews for Embassy Suites Dulles Airport
See the most recent reviews
Blacksburg, Virginia
Top Contributor
116 reviews 116 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love Embassy Suites for the square footage and the evening reception/breakfast buffet. Our typical hotel new Tysons Corner was booked so we ended up here. The hotel is in a very new area with interesting food options with is appreciated, but a bit off the beaten path from our route. And the evening reception also included liquor...also very appreciated... More 

Was this review helpful? Yes 1
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear noodle1976: We "Thank you" for your great and honest review! We are truly happy to hear that your enjoyed the hotel's amenities and allotted space in our suites. I understand that your brought up your concern with the location, however we are right off the Dulles Toll Rd, which can easily direct you to Washington DC. We are only... More 

Buffalo, New York
Top Contributor
143 reviews 143 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First the good: Great service, nice clean hotel, comfortable bed, very good internet. Now for the nit picking: Besides these it would have been a perfect stay. First, I got to the room and it was very cold. I turned on the heat and the room was warming up very slowly. A hour later I was still cold and I... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Duane1969: We greatly appreciate your nice review and recommendations. I am first off happy to hear that our team provided you with great service! I will make note of this to share with the entire staff. On the other end, I would like to personally apologize for the lack of heat in your suite as well as with the... More 

Raleigh
1 review
4 of 5 stars Reviewed 2 weeks ago

nice place, breakfast was good. don't understand why we had to plug in all of the lamps and the microwave and fridge were on the floor. All of the other members we were with experienced the same thing.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Kathy T: We "Thank you" for the nice review and constructive feedback. I would like to apologize for the fact that your appliances were not plugged in prior to your arrival as this is not how we provide our suites to our guests. I will be sure to share your constructive feedback with our housekeeping team. I am happy... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While traveling home from spending the Christmas holiday with my family, a delayed flight eventually led to an overnight stay at Embassy Suites. During my very short stay, Abel and the rest of the front desk staff were very helpful through this less than ideal situation. From toothpaste to taxi service, Abel made sure I had all I needed for... More 

Was this review helpful? Yes 2
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear TXtraveler242: We "Thank you" for amazing review! We are thrilled to hear that the entire team took such great care of you during your short visit with us due to flight cancellations. I also appreciate the nice gesture made concerning the our great associate, Adel. I will be sure to share your thoughtfulness with him. We hope to see... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nobody likes to be stuck in a hotel overnight waiting on a delayed flight. As frustrated as I was with the situation, the staff at Embassy welcomed me with smiles and were very accommodating! Hats off to them considering all the guests being shuttled in at the time were flustered and near impossible to please. I forgot my iPhone charger... More 

Was this review helpful? Yes 1
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear travelopt: We "Thank you" very much for the wonderful 5-Star Review and great recommendation! I am glad to hear that you had such a wonderful stay with us and the fact that my team was able make a not so good situation to a good one. I will be sure to share your wonderful feedback with the team! At... More 

Richmond, Virginia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 1 night before flying out of Dulles the next morning. Extra perks like manager's reception with drinks and snacks were nice touch. Ordered a pizza from the bar restaurant also and it was NOT GOOD! Good location to Dulles and nearby restaurants if needed. Rooms are a bit old, but acceptable. Breakfast is complimentary, but did not... More 

Was this review helpful? Yes 1
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear 123liz456: We "Thank you" for your honest feedback! I am sorry to hear that the pizza ordered from our restaurant was not to your liking. I will be sure to share your honest feedback with our Restaurant Manager. I am glad to hear that the remainder of your stay went rather well and hope to see you back on... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

a wonderful inn without a doubt I arrived there after 11 pm and was greeted by this lovely desk clerk Adel he was a helpful guidance in showing me the services offered by the hotel all in all I enjoyed my stay there

Was this review helpful? Yes 2
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear mondeim: We "Thank you" for your wonderful feedback and great recommendation! I am happy to hear that our Team Member, Adel went the extra mile. He is one of our best associates and I will be sure to share your gratituded with him. We hope to see you back soon! At your service, Luis Kuglitsch General Manager More 

Fort Worth, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed two nights at this Embassy Suites and I found the customer service excellent, whether the front desk, housekeeping or restaurant. In fact, the customer service at this Embassy Suites is the best I've encountered for sometime, at any property. I arrived around 2:00 AM one morning and Adel, the front desk associate, greeted me by name and... More 

Was this review helpful? Yes 3
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear David K: We "Thank you" for the wonderful feedback and great praise for our Team Member, Adel! I am happy to hear that Adel went the extra mile to make your stay enjoyable as well as memorable. We hope to see you back soon! At your service, Luis Kuglitsch General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently had the pleasure of staying two nights at this location and was very pleased. Checked in around midnight Christmas day and the front desk associate Adel made me feel right at home as soon as I walked in. Loved the lobby lounge and indoor "pond" with two very calm and peaceful Swans floating around. Room was also very exceptional.... More 

Was this review helpful? Yes 2
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Malcolm T: I would personally like to "Thank you" for the wonderful feedback and great praise for our Team Member, Adel! I am excited to hear that Adel took such great care of you during the Holidays! He is one of our Top Notch associates and I will be sure to share with him your generous feedback! We hope... More 

The Hague, The Netherlands
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 3 nights on business in this hotel. Arriving late, I ended up in a room close to the ice cube machine. It was too noisy for my taste but I could not be moved. The room itself was fine, well decorated. The bed was very comfortable. The gym was small and arriving early (around 6AM) was the... More 

Was this review helpful? Yes 2
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear oldtraveller131: I would like to "Thank you" for the wonderful review and honest constructive feedback! I am happy to hear that you truly enjoyed the facility along with amenities that are included with your stay with us. I do apologize for any inconvenience for the lack of breakfast fruits during the buffet hours and will be sure to share... More 

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Additional Information about Embassy Suites Dulles Airport

Address: 13341 Woodland Park Road, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Dulles Airport 3.5*
Number of rooms: 150
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Also Known As:
Embassy Suites Herndon
Herndon Embassy Suites
Hotel Style:
#1 Business Hotel in Herndon
#2 Family Hotel in Herndon
#5 Romantic Hotel in Herndon

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