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Embassy Suites by Hilton Dulles Airport

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13341 Woodland Park Road, Herndon, VA 20171
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Embassy Suites by Hilton Dulles Airport
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Embassy Suites by Hilton Dulles Airport
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698 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
  • All months
    (698)
  • Mar-May only
    (211)
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    (183)
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    (156)
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Midlands England
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here one night after flying in from London. Although slightly tired in places, it was a very comfortable well located hotel. Huge rooms and I loved the snacks and soft drinks in the premium rooms. Great employees who gave superb service, I would stay here again

Was this review helpful? Yes
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is consistent with the Embassy Suites configuration, meaning that is has a large space in the middle with a pond/fountain. There are 2 beautiful Swans in the pond. Internet is ok, but not included. The rooms are ok, bathrooms are in good condition. Service in general is good, breakfast included. There is a Restaurant but you feel like... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Gabriel G: We "Thank you" for your nice review! We are happy to hear that you enjoyed your stay with us! I do apologize that you were not mentioned of the Complimentary internet as this is a new feature for Embassy Suites. You mentioned that you enjoyed the swans, George and Martha! These are the Point of Distinction of... More 

Florida
2 of 5 stars Reviewed 3 days ago NEW

I had to extend my stay to accommodate my business travel and asked to keep my room through my entire stay. First person I asked, said he would leave a note for the crew in the morning. Second person I asked did not get the note and said he would take care of it. Third person I talked to did... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Todd G: We "Thank you" for your valuable and most constructive feedback. I am truly apologetic for the go around with your simple request. This is very uncommon for our front desk and I do apologize that this request was not met during your first time stopping by the front desk. I will be sure to share your feedback... More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel close to Dulles Airport (there is a shuttle that will take you to and from Dulles Airport) and within a 5 minute drive to shopping and restaurants. Our checkin was very easy with no hassles. We were informed that there was a manager's reception each evening from 5:30pm-7:30-pm. If you are able I STRONGLY... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear TravelingJustice: We "Thank you" for the valuable feedback and great review! I am pleased to hear that your stay with us was an excellent one. You mentioned that you truly enjoyed the breakfast and evening reception as well as with the large space in the suite. Those are some of the highlights that you receive while staying with Embassy... More 

Forest, Virginia
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Embassy Suites offers a modern, clean hotel with attractive atrium that includes a couple of swans. The staff is friendly, the 2-room suites are clean and comfortable, and include a small refrigerator and a microwave. Complimentary drinks are available in the evening and the breakfast is great with an omelet station plus other offerings. Shuttle service is provided to the... More 

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear loves2travelandmore: We "Thank you" for the wonderful 5-Star review and amazing feedback! I am happy to hear that you had such an amazing stay from the great breakfast to the evening reception. You can always count on a good stay with Embassy Suites! We look forward to your next visit! At your service, Luis Kuglitsch General Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my first time staying at an Embassy Suites. I was booked here for eight nights due to business. From the moment I checked in until the moment I checked out, the staff was extremely friendly. Never a time did I walk by an employee that they didn't acknowledge me and ask if I needed anything. The rooms were... More 

Was this review helpful? Yes 1
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Dle52: We "Thank you" for your wonderful 5-Star review and honest and constructive feedback! I am happy to hear that our staff was friendly and that Paola our bartender really stood out to you! I will be sure to share this with her! I would like to comment on this pillows and mattresses. We are due for a mattress... More 

Oakland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Check In was a breeze and desk staff friendly and helpful. Room was clean. We paid for premium but when got to room no snacks were there. Called front desk and they brought it up immediately. Breakfast & Cocktail hour were a welcome amenity. We will definitely stay in an Embassy Suites again! Did I mention we are a family... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Lawrence D: We "Thank you" for your valuable feedback! I am very happy to hear that your stay with us was a good one, except for the missing premium amenity which I do apologize for. I will be sure to share your feedback with my team. We hope to see you back soon! At your service, Luis Kuglitsch General... More 

1 review
5 of 5 stars Reviewed 1 week ago

We selected this hotel because of it's proximity to IAD and because of the breakfast included in the stay. We were very satisfied with the shuttle to/from the airport, the quality of the room, the quality of the breakfast and the convenience of restaurants. Kids loved visiting with George and Martha - the swans in the lobby. We will be... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Amy S: We "Thank you" for your wonderful feedback and amazing review! I am pleased to hear that your stay with us was an amazing one! You can always count on a great breakfast and amazing customer service! I am glad to hear that you enjoyed the hotel shuttle service as well. We look forward to your next visit!... More 

Springfield, VA
2 reviews
4 of 5 stars Reviewed 1 week ago

This was my second stay at the hotel and it met expectations. My daughter requested the hotel for her birthday sleepover because of the resident swans, George and Martha. We had a good stay and the hotel addressed one issue in our room efficiently and sufficiently.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Kendall H: We "Thank you" for your wonderful feedback and great review! I am happy to hear that your child had a great Birthday sleepover with us! You can always count on us here at the Embassy Suites Dulles! I am sorry to hear that you had an issue during your stay, however happy to hear that it was... More 

Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean hotel and perfectly located near Dulles Airport. Everyone was friendly and it was a smooth process in and out. The room was clean, quiet and comfortable. The price was excellent. This hotel is a great value with everything they offer and its proximity to restaurants, the airport and many other conveniences.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Jeffrey H: We "Thank you" for your valuable feedback and amazing rating! I am truly happy to know that your stay with us was an excellent one from a smooth seamless check in to a great enjoyable breakfast. You can always count on us here at the Embassy Suites Dulles! We look forward to your next visit! Luis Kuglitsch... More 

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