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Embassy Suites Dulles Airport

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13341 Woodland Park Road, Herndon, VA 20171
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Embassy Suites Dulles Airport
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Embassy Suites Dulles Airport
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623 reviews from our community

Traveler rating
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157
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Viera, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

Have stayed here a number of times and just completed another stay. The staff is always friendly and the facilities are excellent. Would recommend this to anyone visiting the area for business or vacation. Well done to the front desk team and the entire staff.

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Lexington, North Carolina
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My first stay at this property and it left me excited to write this review! Every employee encountered was smiling and eager to help with even the smallest of needs. From the noon check-out, to the 3pm check-in, to the cook-to-order breakfast (that felt more like a restaurant than a cattle line) this Management team has retained all the things... More 

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Evans, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a wonderful hotel with clean rooms and public spaces. The staff at the hotel is always friendly and helpful and the swans swimming in the lobby are charming and graceful. The breakfast service in the morning is even better than what you normally expect from an Embassy Suites. I also highly recommend that you take advantage of Rik,... More 

Review collected in partnership with Embassy Suites Hotels

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Michigan
Top Contributor
64 reviews 64 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a layover on our vacation and spent the night at the Embassy Suites. I was very pleased with the hotel and the staff. It is a very nice place. We used the shuttle service back to the airport in the morning as well. If I have a layover again at Dulles, I will stay here again. In regards... More 

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lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear pillayw126: I would personally like to "Thank you" for the wonderful 5-Star review and rating! We take service very personal and make sure that all of our guests are satisfied with their stays. I will be sure to share your wonderful experience with our team. We hope to see you back again soon! At your service, Luis Kuglitsch General... More 

Virginia Beach, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

I had thought this was the best Embassy Suites that I had stayed at until the last day when I went down for breakfast and I had went back to get some juice for the second time when I noticed some ants by the cups and when I told the man that was wiping down the coffee machine he told... More 

Review collected in partnership with Embassy Suites Hotels

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lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Shenieka D: We "Thank you" for your honest and constructive feedback. I am very saddened to hear that your stay was below average due to the issue with the ants and the lack of follow through from our staff member. I will be sure to share your experience with our Restaurant Manager and we have had the entire restaurant... More 

Scranton, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

very good location to a variety of restaurants, hotel dining is very good, bar and lounge very relaxing with good prices - front desk staff very good - rooms clean - walking distance to shopping - close to airport with transportation

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lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear matymoe: We "Thank you" for your valuable feedback and awesome review! You can always count on a great stay at the Embassy Suites Dulles! I will be sure to share your positive feedback with my entire team! We hope to see you back soon! At your service, Luis Kuglitsch General Manager More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do I begin? I always stay at Embassy Suites when I can and this was by far the worst and for the following reasons: 1. ANTS: all over the coffee and juice machine at breakfast. I notified the staff 3 days in a row that they had an ant problem. I should have only had to tell them once... More 

Was this review helpful? Yes 1
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Allison A: We "Thank you" for your valuable constructive feedback. I am saddened to hear that your stay was below average for a numerous amount of reasons. Our Embassy Service Standard is that we-Make it right if your stay is not up to standard and I am very apologetic that we did not live up to our high standards... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

we visited DC and stayed in room 530 for 3 days. I got terrible bite all over the whole body. I have no experience on bedbug at all and even thought it was allegy at the beginning. After talk to my friends I googled review on this hotel and found some bedbug reports on this hotel. I wish I notice... More 

Was this review helpful? Yes 2
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear yange814, I would like to take the opportunity to sincerely apologize for the incident which occurred. I have been in contact with you and we are doing our very best to determine the outcome of the situation. We have put together an incident report as mentioned during our phone conversation and have opened a case. Thank you for the... More 

Pennsylvania
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have returned numerous times to this hotel. Staff is quite attentive (love Mr. Charles at the pool). Rooms are very quiet and hallway noise is minimal, even near the elevators. Great homemade potato chips in the evening. My only nit is the coffee at breakfast. I usually go to the Starbucks and bring back coffee for my breakfast. Otherwise,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear Kirk S: We "Thank you" for the amazing feedback and for praising our lifeguard-Charles! I will be sure to bring this up to him! You can always count on a great stay with us! We hope to see you back soon! At your service, Luis Kuglitsch General Manager More 

Washington DC, District of Columbia, USA
2 reviews
5 of 5 stars Reviewed 1 week ago

The Embassy Suites is always a good hotel to stay at. The staff was professional and friendly. The happy hour and breakfast make the price worth the stay. The basic rooms have a living room. The king bed was comfortable. I don't want watch TV, but the room had two big flat-screen TV's.

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lkuglitsch, General Manager at Embassy Suites Dulles Airport, responded to this review

Dear kMaN175: We "Thank you" for the wonderful feedback and amazing review! I am truly happy to hear that you enjoyed your stay with us! You can always count on a great stay with Embassy Suites! I will be sure to share your wonderful feedback with the team! We look forward to your next stay with us! At your service,... More 

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