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All 20 Herndon hotels

Holiday Inn Express Reston Herndon-Dulles Airport

2.5 of 5 Hotel   |   485 Elden Street, Herndon, VA 20170
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Ranked #7 of 20 Hotels in Herndon
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
3 of 5 stars Reviewed June 17, 2010
nvlawyer Las Vegas
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211 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Reston Herndon-Dulles Airport
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Las Vegas
Top Contributor
56 reviews 56 reviews
30 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed June 17, 2010

We were in D.C. for a Supreme Court hearing and wanted something close to the airport for a quick escape. Location was good for that and the price was reasonable. My wife and I found the place to be a revamped and remodeled remake of an old hotel. The remodel helped a bit, but everything that is old is still... More

Was this review helpful? Yes
FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello nvlawyer, We would like to say thank you for taking the time to write a review of our hotel! We take all of the guest feedback we receive very seriously in order to improve our guest's experience. Our hotel is a well seasoned property and we have renovated it recently and several other times in the past to help... More

Gaithersburg, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2010

After flying into Dulles, I took a 10 minute ride via the hotel's shuttle to the Holiday Inn Express. There are three Holiday Inn's in the area, so be sure to catch the correct shuttle. Check-in is incredibly fast, efficient and friendly. The whole staff seems to do their best to please and are extremely nice. There was even a... More

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FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello shane_rock, We truly appreciate you taking the time to write a review of our hotel! We take guest feedback very seriously. We are extremely happy to hear that you found staying with us to be such a tremendous value! We try to provide our guests with the best and treat everyone like family so you'll feel like you are... More

Archer
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2010

We stayed at this hotel for a wedding in Reston. The service was excellent and the staff was very pleasant. Terry, the manager on duty, went out of her way to see that our needs were met. The shuttle to our various activities was very helpful, too! The room was very clean, and the beds were comfortable. The breakfasts were... More

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FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello sewbeeCarol, I would like to start by thanking you for taking the time to write a review of our hotel! We truly appreciate all guest feedback. We are very happy to hear that you felt at home while you stayed with us! We strive to provide that feeling to all of our guests and it is good to hear... More

Minneapolis, MN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2010

Stayed here for 5 nights while on business. The staff were some of the most helpful and friendly that I have encountered. The hotel was clean and in great shape. Breakfast was good. The towels were soft (as mentioned earlier) and the bed comfortable. Loved all the pillows. The most impressive part of the room was the air/heat unit was... More

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FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello MN_Cruisers, We would like to first of all say Thank You! we appreciate you taking the time to write a detailed and thorough review of our hotel. We are very glad to hear that your experience was such a good one! We are happy that the Holiday Inn Express Simply Smart Bedding Collection was so enjoyable for you and... More

Hull
Top Contributor
72 reviews 72 reviews
39 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 29, 2010

Arrived Dulles airport and then stayed at hotel for one night prior to picking up hire car. Hotel offers a free shuttle to and from the airport. We opted for a taxi which cost $20. Checkin was good, staff very friendly and helpful. Cookies are left out at reception We wwre a bit peckish so popped across the road to... More

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FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello BreakfastkingHull, We appreciate you taking the time to write a review of our hotel! We appreciate guest feedback and take each review seriously. It is good to hear that you enjoyed your stay with us and that everything was what you expected. It is good that you were able to take advantage of our location and some of the... More

Piscataway, New Jersey
Top Contributor
72 reviews 72 reviews
45 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 6, 2010

Stayed here for one night on our spring break vacation. Staff are very friendly and courteous. Breakfast was very good with lots of choices. My children loved the fresh cinnamon buns. The room and bathroom were smaller than expected, but clean , and the towels were the softest I had ever experienced in a hotel. This hotel is suitable for... More

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FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Luvtravel, We at the Holiday Inn Express Reston are really glad that you like our towels so much! We want our guests to be as comfortable as possible. We are also glad that you enjoyed our breakfast and found there to be such a great selection. Our famous Cinnamon Rolls are always a crowd pleaser too! Thank you for... More

Kansas City
1 review
5 of 5 stars Reviewed March 21, 2010

If I ever travel to the VA/DC area again, I will stay at this hotel. Scotty, Gustavo, and Mohammad, and housekeeping you made my stay better than anyone could expect. You should share your secrets to help other businesses be as successful---terrific job! Barbara

Was this review helpful? Yes
FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Barbara, We are extremely flattered to hear that we impressed you so much during your stay with us. We strive to provide all of our guests with service excellence. I will make sure that your compliments are passed on to the staff and I am sure that they will appreciate it very much. Thank you for taking the time... More

Providence
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 14, 2010

This Holiday Inn is an older building but well maintained. Everything was fine and up to standard but when I took a shower at 7AM on a Thursday morning the water was barely warm.

Was this review helpful? Yes
FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear ClareCK, Please accept our sincerest apologies for the lack of hot water. It must have been very frustrating to get in the shower and have only lukewarm water. We hope your stay with us was otherwise pleasant. Any feed back from our guests, positive or otherwise, is always welcome and appreciated since so few take the time and go... More

Harrisonburg, VA
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 12, 2010

We have stayed at the Holiday Inn Express in Herndon at least four times and each time the results have been the same. The hotel is excellent with all the essentials needed for a wonderful day/evening. The thing that is so exceptional is the customer service!!!! Everyone we have dealt with at this hotel has gone out of their way... More

Was this review helpful? Yes
FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello kosciusko1, Thank you very much for taking the time to review our hotel! We appreciate our guest's feedback and take it very seriously. We are very glad to hear that you have had such a good experience when you stay with us! We strive to provide our guests with service excellence by providing everything you expect with a little... More

Ocean Pines, Maryland
Top Contributor
86 reviews 86 reviews
37 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed February 8, 2010

I first stayed at the HI Express Reston for its price and location but I have found lots more. From the friendly greeting, to the wonderful customer service, this hotel has become my hotel of choice in the Dulles airport area. The location is unassuming, near strip malls, but it is very convenient to the airport and the safeway and... More

Was this review helpful? Yes
FrankOhara, Owner and Management at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello SilverSpringer, Thank you very much for taking the time to provide us with feedback about our hotel and post a review. We are very glad to hear that you enjoy your time while you stay with us! Our staff at the hotel strives to provide service excellence by always following through and providing that little extra like opening the... More

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Additional Information about Holiday Inn Express Reston Herndon-Dulles Airport

Address: 485 Elden Street, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Reston Herndon-Dulles Airport 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express

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