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Holiday Inn Express Reston Herndon-Dulles Airport

#13 of 20 Hotels in Herndon
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485 Elden Street, Herndon, VA 20170
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Holiday Inn Express Reston Herndon-Dulles Airport
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Reston Herndon-Dulles Airport
See the most recent reviews
Pittsburgh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2011

We drove here from Pittsburgh to fly out of IAD to Asia because the tickets were so much cheaper than flying to Asia out of PIT. Looked for a reasonable hotel near Dulles with good ratings, and found this one. We were very pleased with the room, nice & clean, quiet, no problems, great breakfast buffet (including some hot food... More 

Was this review helpful? Yes 1
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello buzzlightyear2, Thank you very much for taking the time to write such a detailed review of your experience staying with us. We love to hear what our guests' thought of their stay. The entire team will be happy to hear that you had such a great stay with us. We all work very hard to provide our guests' with... More 

Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 19, 2011

The manager Tahir was very professional and kind. We had to leave early and he worked hard to get breakfast done early just so myself and other customers who needed to leave early had something to eat. The room was beautiful and clean. I highly recommend this hotel

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello PVitrano, Thank you for taking the time to write and post a review about your experience staying with us. We are very happy to hear that you enjoyed your stay and that we were able to take care of your needs. We do anything we can to help our guests' get what they need and starting breakfast a little... More 

Hartford City,IN
1 review
5 of 5 stars Reviewed August 18, 2011

Thank you again for the great week at your hotel. I stayed with my daughter as a guest while she attended classes for her PHD. Everyone was so friendly and always had a smile. Very pleased with my stay and will be back. Janet Smith

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Thank you very much JanetS931, We appreciate you taking the time to write a review of our hotel. We area glad to hear that you enjoyed your stay and that we were able to make you feel welcomed. We are looking forward to having another opportunity to serve you the next time you are in the area. Sincerely, The Holiday... More 

Ocean Pines, Maryland
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed July 30, 2011

When flying out of Dulles, I stay at the Holiday Inn Express either before the flight or after. The rates are very good, the service is excellent. I receive an upgraded room as a Priority Club Platinum member and also receive choice of a perk--I pick bonus points. The breakfast is good and the hotel shuttle is reliable. What more... More 

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello SilverSpringer, We appreciate you taking the time to write a review of our hotel. We are glad to hear that you have enjoyed your stays with us and that we have been able to consistently provide you excellent service. We would also like to thank you for being a Priority Club member as they are some of our most... More 

Copenhagen, Denmark
1 review
5 of 5 stars Reviewed July 29, 2011

The staff was very helpful especially for seniors with lots of luggage going to catch a cruise. The breakfast was good. We will stay here next time for convenient location.

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear as400rcbtripadvice, Thank you very much for writing a review of our hotel. We are very happy to hear that our team was able to make you feel right at home and take care of your needs. We are glad you enjoyed our location and breakfast. We are looking forward to being able to serve you the next time you... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed July 28, 2011

My stay the last 3 weeks at the Holiday Express Inn was amazingly comfortable and peaceful. The managers Mr Singh and Tahir were alot of fun and easy to shoot the breeze with, (they even gave us a special rate). Front desk, Terry, Sakina, Heather and Precious,always made sure we ate the complementary breakfast in the mornings and always saved... More 

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear nicatinck, We appreciate you taking the time to write a review of our hotel and you time staying with us. We take all of our guests' feedback very seriously so that we can always improve. We are absolutely thrilled to hear that you had such a good stay and that our team has made such an impression on you.... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed July 28, 2011

Have stayed here 30 times on business the past two years. Easy access and comfortable. I go back, due to a very positive, professional and friendly staff. The front desk, the shuttle service or service team have always went out of their way to assist. They make it very easy. - which is great when you are on the road.

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello GoBucks1991, Thank you very much for taking the time out of your day to write a review of our hotel. We take all of our Guests' feedback very seriously. It is good to hear that we have been able to deliver you a consistently excellent experience. We do out best to provide for all of our guests needs and... More 

Clarkston, Michigan
1 review
5 of 5 stars Reviewed July 26, 2011

Would highly recommend this hotel to anyone traveling in the Dulles area!! We stayed here for almost 3 weeks. The staff was ABSOLUTELY wonderfull. The hotel itself was very clean and tidy. The staff was great, and made us feel so welcomed. The hot breakfast every morning was a very nice and convenient. The "fresh" baked cookies everynight in the... More 

Was this review helpful? Yes
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Hello TravelJennie1022, We appreciate you taking the time to write a review of our hotel. We are very happy to hear that you have felt welcomed and at home for the duration of your stay. We do our best to provide all of our guests exactly what they need. it is good that you are able to take advantage of... More 

Maine
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed July 26, 2011

The Holiday Inn Express Reston Herndon-Dulles Airport is in a great easy to find location, has great facilities and a marvelous staff. I would stay here over and over whenever I am in the area. There is only one suggestion I could give for improvement and it is one I could give to many hotels. Daily linen and towels changes... More 

Was this review helpful? Yes 2
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Maineguy0001, Thank you very much for taking the time to write a review of our hotel. We take all of our guests reviews very seriously. It is very good to hear that you have enjoyed your stays with us and that we have been able to deliver a consistently excellent experience. We will definitely take your comments about the... More 

texas
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed July 24, 2011

I had been raving about this hotel to my co-workers encouraging them to stay here because of the service. Well it only took one rude employee to change that. Service is so important in the hospitality industry and it is unfortunate that it takes one employee to ruin a guest's experience.

Was this review helpful? Yes 1
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear esther7, Thank you for taking the time to write a review of your experience at our hotel. We take all of out guests' feedback seriously so that we can always strive to improve. We are very sorry for the issue that you encountered with out team member. We would like to let you know that the situation was used... More 

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