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Holiday Inn Express Reston Herndon-Dulles Airport

#14 of 20 Hotels in Herndon
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485 Elden Street, Herndon, VA 20170
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Holiday Inn Express Reston Herndon-Dulles Airport
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247 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is very welcoming and helpful - from the front desk employees to the shuttle drivers. Each time I came in someone greeted me warmly and when I approached the desk one employee in particular always said, "Nice to see you!" The first room I was in was pretty small (#231) and was right near the door to the... More 

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Biggleswade, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really comfortable friendly hotel good jump off point for visiting DC and local area.Complementary pickup from airport and use of the bus within 3 mile radius including new Metro station at Reston. Nothing too much trouble for the staff. Spent a week there for World Police Fire Games with my son who thoroughly enjoyed the complementary breakfast amongst other things

Was this review helpful? Yes 1
Princeton, New Jersey
Level Contributor
128 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms very modern ergonomically designed for tech. Fitness room had a little beyond a standard HIE - weight/pulley machine, fitness ball and free weights. Lack of towels 2 of 4 mornings. Treadmill below standard but the elliptical was above average quality. Room very cold - that was fine for me, no hot spots in room. Breakfast standard HIE but did... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here during the World Police Fire Games with a team of 20 people. The staff was great, the complementary breakfast was great, the cleaning staff efficient and the General Manager Kenneth Abrom accommodated our every request. We couldn't ask for a better 6 day stay. Great location and the free shuttle saves on cab rides. Thanks again Ken and... More 

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Odenton, Maryland
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2015

I travel a lot and I would call myself a value shopper but not a motel hopper. Unfortunately in my last stop in Los Angeles I was a little disappointed in my choice of hotel but when I walked into this Holiday Inn lobby the sense of relief that I chose a good hotel rushed through my nasal passages. Well,... More 

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2 reviews
1 of 5 stars Reviewed June 5, 2015

The hotel is worn out and is at least 15 years over due for complete renovation. The carpeting in the hallways is disgusting and appears as though there has been a frat party going on here continuously for the past decade. The first room I stayed in here was horrible and the room I was moved to (as an IHG... More 

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Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Great staff, good breakfast, bit small rooms but very modern and very clean, great ubication ,easy acces,free parking free breakfast all type of restaurants close by,just love it ... will be back for sure

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Boston, Massachusetts
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 22, 2015

It was better than the alternative of sleeping in the airport. The hotel shows its old age a bit, but was comfortable enough for the nights stay. The front desk clerk was very nice and accommodating. The room was clean and comfortable, which is all that really matters. Walls were a little too thin for my liking, so I turned... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Evan M, Thank you for taking the time to leave us your feedback. I am delighted to hear that we were able to meet your expectations when it comes to our hotel staff's service, room accommodation and breakfast served. On the other hand, I apologize for any inconvenience you may have experienced with the air conditioning system and the... More 

Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2015

I generally stay at Holiday Inn Express hotels all around the USA. I find them to rank on a "Slippery Slope" of cleanliness and friendliness. It generally depends on the owner and/or franchise that own the hotels as to "HOW" they are managed and presented to the paying guest. This hotel seems a bit older than most; the building is... More 

Was this review helpful? Yes 1
Level Contributor
189 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed April 30, 2015

We have stayed at this Holiday Inn two weeks in a row. Overall, it is a typical Holiday Inn Express. The rooms are comfortable, Parking, wifi and breakfast are included. It is a bit ironic that the most unpleasant thing about this place is what I am going to compliment them on. We had a few issues with the afternoon... More 

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