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Holiday Inn Express Reston Herndon-Dulles Airport

#13 of 20 Hotels in Herndon
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485 Elden Street, Herndon, VA 20170
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Holiday Inn Express Reston Herndon-Dulles Airport
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Holiday Inn Express Reston Herndon-Dulles Airport
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241 reviews from our community

Traveler rating
    125
    76
    28
    7
    5
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great staff, good breakfast, bit small rooms but very modern and very clean, great ubication ,easy acces,free parking free breakfast all type of restaurants close by,just love it ... will be back for sure

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Boston, Massachusetts
Top Contributor
92 reviews 92 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It was better than the alternative of sleeping in the airport. The hotel shows its old age a bit, but was comfortable enough for the nights stay. The front desk clerk was very nice and accommodating. The room was clean and comfortable, which is all that really matters. Walls were a little too thin for my liking, so I turned... More 

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Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I generally stay at Holiday Inn Express hotels all around the USA. I find them to rank on a "Slippery Slope" of cleanliness and friendliness. It generally depends on the owner and/or franchise that own the hotels as to "HOW" they are managed and presented to the paying guest. This hotel seems a bit older than most; the building is... More 

Was this review helpful? Yes 1
Top Contributor
169 reviews 169 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this Holiday Inn two weeks in a row. Overall, it is a typical Holiday Inn Express. The rooms are comfortable, Parking, wifi and breakfast are included. It is a bit ironic that the most unpleasant thing about this place is what I am going to compliment them on. We had a few issues with the afternoon... More 

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The Hague, The Netherlands
Top Contributor
235 reviews 235 reviews
75 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

If you arrive after an intercontinental flight, you don't want to drive to far. We got a excellent secret deal on priceline (not to secret, if you look at rating and amanities, ou know where you gonna end up). Checkin was friendy and smooth. Room reasonably sized with good beds. Quiet enough, but we would have slept anyhow after being... More 

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Clifton Park, New York
Top Contributor
181 reviews 181 reviews
39 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You know, we're not talking luxury hotels when we talk Holiday Inn Express. But the location of this one is fabulous: next door to a Safeway grocery that's open 24 hrs and across the street from a strip mall that has everything from a KMart to several restaurants and an organic market. There's a gas station on the corner. It's... More 

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This facility is in a neighborhood location with a friendly staff. Next door is a grocery store for those who don't want to eat out all of the time. The area is near a walking trail which is heavily used. The hotel shuttle can easily take you to the Metro station (Wiehle-Reston East) or the Town Center or the Dulles... More 

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Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We love Holiday Inn Express as a chain. We have always been impressed by their standard of quality and cleanliness. We had hoped that our stay at this one would have been the same. Unfortunately we were disappointed, especially as to the location, room layout, and faint smoke smell. First as to location, which was our fault for not having... More 

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HIExpressHerndon, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Victor, Thank you very much for taking the time to share your feedback on your recent stay at the Holiday Inn Express Herndon. I am disappointed that the hotel didn't meet your expectations. You mentioned about the smell of smoke in the guest room; which will be addressed with the executive housekeeper. If you would like to share more... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This hotel is by far the worst hotel I've ever stayed at from front door service to the room appearance. Rude service is something I can't allow. Then the rooms were so small I could close the door to the bathroom. Lack of space compiled with several rude acts makes this one of the worst experiences of my many hotel... More 

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HIExpressHerndon, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Guest, First of all, thank you very much for your feedback on your recent stay at the Holiday Inn Express Herndon. I am incredibly sorry to hear that you experienced poor service during your stay with us. This will be addressed immediately with our team. We strive to ensure that all guests have a pleasant experience and leave the... More 

Gainesville, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 11, 2015

To start with the good, this would be a great hotel for a budget-conscious family trip to DC. The hotel is a good value but discounts always come with drawbacks. The hotel is not too far from the new Silver Metro and a shuttle is offered. Very important: if you arrive via the Metro (instead of drive or via airport... More 

Was this review helpful? Yes 4
HolidayInnDulles, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Janell H, First of all, thank you very much for your recent stay at the Holiday Inn Express. I am sorry to hear you did not enjoy your hotel stay with us. I am glad to know you were satisfied with the cleanliness of your guest room and the hotel in general. Cleanliness and quality of our guest rooms... More 

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