Hotel staff and accommodations were both at the same excellent level I've come to expect from Holiday Inn Express. However, the breakfast area was overwhelmed by a tour group that was waiting for their bus to depart. They occupied all the available tables, drinking coffee, reading and playing cards and making it extremely difficult just to get in the room... more

The rooms were cozy enough for the family and decent for the business travellers. The staff were courteous and accomodating from day 1 up to the last hour we left. The Managers on duty were on top of the situation for the guests' needs. The General Manager was friendly and nice. Food was great, we keep coming back. more

I have stayed at this property for a week at a time twice a year over the last five years. I keep coming back because the excellent, service-oriented staff treats me like royalty. When I enter the hotel, I am greeted by name. In the afternoon, the manager often brings me cookies and milk. If I can't catch a ride... more

This hotel and the staff are top notch. The hotel is a solidly built brick building close to USGS and many other government agencies. Rooms are tastefully decorated and have all modern amentities including flat screens and internet access. Location is close to a variety of eating establishments, grocery store and discount stores. Just blocks from old town Herndon. Shuttle... more

The manager, Mr. Singh, and his staff are extremely helpful and friendly. The hotel is immaculate and well run. A very enjoyable visit. more

Just a great experience. Mr. Singh at the front desk was extremely helpful. Room was modern and clean. I would recommend this to anyone. more

The hotel is in a very good location west of Washington DC about 10 miles or so. If you are doing business in Fairfax or around Dulles Airport then it the hotel is well positoned for you. Have stayed in this area multiple times doing business in Fairfax but this is the first time staying at the Holliday Inn Express... more

My company put me up in this hotel and I had the privalege of staying there for three solid weeks. The staff was very patient and helpful. Every request I made was answered with a polite and honest answer. My two favorite experiences in the hotel were the breakfast and shuttle rides. First I have to give a shout out... more

I was booked to stay at the Holiday Inn Express Herndon for 6 days (long business trip) but canceled my reservation after 3 days. I had my camera go missing from my room. I spoke with the manager and he mentioned that it was clearly marked in the room that valuables were to be left in a safe at the... more