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Residence Inn Herndon Reston

3.0 of 5
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315 Elden Street, Herndon, VA 20170
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Residence Inn Herndon Reston
Best prices for: 1 room 1 guest
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Ranked #13 of 20 Hotels in Herndon
A recent review
5 of 5 stars reviewed yesterday
Renita K McClure, Ohio, United States
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97 reviews from our community

Traveler rating
    49
    32
    10
    3
    3
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16
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7
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McClure, Ohio, United States
Senior Contributor
31 reviews 31 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I highly recommend the two room suites. We recently stayed for a month and we had no issues. If there was a maintenance concern, it was taken care of quickly. We will continue to stay at this Residence Inn when we have business in the area. Great place to relax.

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Annandale, Virginia, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been here a few times in the past few months, along with a number of other hotels and motels in the area. We've been surprised and disappointed by the number of highly rated lodgings that had damaged furniture, inadequate housekeeping, and other shortcomings. Not this place! The rooms are spacious and clean, the kitchens are well equipped, the scrambled... More 

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Reston VA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed just one night, when faced with the prospect of an extended power outage at home. Friendly and accommodating staff, comfy bed (even though it was a bit soft for my preferences) and everything we needed. I had to leave too early to enjoy breakfast, but my husband said it was good.

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Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Older property with no elevator access to second floor rooms. When I complained that the hotel was not ADA compliant -- hello, no elevator to second floor rooms -- and asked to move to a ground floor room "Mr Helpful" put me in a handicap accessible room. Shower was poor, grab bars were all over the bathroom and the door... More 

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rihva, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Jim F, Thank you for taking the time to provide feedback regarding your recent stay. Our property does not have elevators so I am glad you are sharing that tip for other travelers. Our only ADA compliant suites are located on the first floor. I apologize that our front desk associate was not helpful when we are asked for... More 

Somewhere
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

Overall not bad for a business traveler. Convenient to many Reston area business. No gym but there is a YMCA and Gold's gym within 5 m. Sometimes you may have to contend with cigarrette or pet odors. It depends on the guests. Stayed for 2 weeks, and it felt a little worn down. I would consider one of the other... More 

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Jupiter, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 2, 2015

My husband and I stayed here during the week between Christmas and New Year's. Our studio room was spacious and beautifully furnished. The bed was so comfortable we didn't want to get out of it so missed the breakfast sometimes, which ended at 9 AM! I ask you, is that fair for vacationers on holiday? Anyway, we found the breakfast... More 

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rihva, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Teriwinkle, Thank you for taking the time to let me know about your stay at the Residence Inn Herndon Reston. We are trying to accommodate late arrivals to breakfast when we can but I also do love the Silver Diner. I am really glad that you got a chance to experience their breakfast as well. I love their maple,... More 

Saint Paul, Virginia, United States
1 review
5 of 5 stars Reviewed December 18, 2014

The room was spacious and clean with a sliding door for convenience with dogs. Offered cookies at the desk and a free light dinner Mon-Wed. Nice Touch. Breakfast offered a wide variety. Conveniently located. Found staff very helpful and fair even after I checked out and wasn't a client anymore. Thank you.

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Lancaster, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 24, 2014

Not the best Residence Inn that I've ever stayed at but nice enough. It is a little worn, needs some updating but still nice. What I love about Residence Inn is that they have big rooms and offer complimentary food Monday through Wednesday. I walked to town from this hotel on the exercise path - about 1.3 miles. I liked... More 

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Rockville, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 7, 2014

Room smelled like cigarette smoke. When I came in, the guy asked me if I want two keys. At best, this means he doesn't feel like making me a spare, even though I was booked for a long stay. I don't feel like announcing to everyone that I'm travelling alone. Don't ask this question. The peephole was just an empty... More 

Was this review helpful? Yes 1
rihva, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Patterson17, As a female traveler I can truly empathize wanting to feel safe. I assure you that our front desk staff asks everyone if they want two keys, more convenience in case one gets lost. Did you let us know the room smelled like smoke? I take that seriously as many are allergic to smoke like myself, and would... More 

Uniontown, Pennsylvania
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed before and after a trip by air. First stay - nice room - quiet - breakfast very good. Second stay - on the way home - room next door to ice machine - only got 1 1/2 hrs. sleep - ice machine had very noisy motor and also extremely noisy when ice began to drop. We had redeemed points... More 

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rihva, General Manager at Residence Inn Herndon Reston, responded to this review

Hello Karen, Thank you so much for choosing to stay with us again and the feedback regarding the breakfast. I will definitely be monitoring our breakfast to hopefully decrease any bad experiences. Thank you again as this only helps. Best regards, Silvia Lucero General Manager More 

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