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Residence Inn Herndon Reston

3.0 of 5
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315 Elden Street, Herndon, VA 20170
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Residence Inn Herndon Reston
Best prices for: 1 room 1 guest
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Ranked #8 of 20 Hotels in Herndon
A recent review
5 of 5 stars reviewed 5 days ago
beluga11 sunnyisles
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103 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sunnyisles
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was not pleased with this property when we arrived, however I am writing a good review because the manager, Mr. Jones acted promptly and efficiently to resolve my concern. No hotel is perfect, and the true measure of excellence is not an unrealistic expectation of perfection, but the manner in which problems are resolved. On a positive note, we... More 

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Baltimore, Maryland
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family stayed for 1 night directly after arriving at Dulles Airport. The hotel was clean and the staff was extremely friendly and efficient. Our room was spacious enough for my husband and I and my 2 teenagers. Breakfast was a pleasant surprised and well above the average continental breakfasts. I would definitely recommend this hotel.

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Hampton Roads
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying at Residence Inn or any of Marriott hotels NEVER fails as far as service, cleanliness, etc. We stayed at this location to attend the "Taste of Reston" at the Reston Town Center. IDEEL location to the town center and other areas such as a nearby Safeway, Kmart, Paneras, etc. The only disappointment was that we did not know the... More 

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Boise, Idaho
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 26, 2015

Been staying here for several years. Great accommodations for a working trip. Quality breakfast experience and happy hour. Very friendly staff. Grocery store (Safeway) and a variety of restaurants within walking distance. Short drive to Reston Town Center. Nicely updated decor in the lobby area.

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State College, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

We stayed in a two floor hotel with two queen size beds. The suit has been very clean, comfortable, and spacious. The breakfast is great. You have a variety of choice based on your taste. I highly recommend the hotel, specially the 2 bedroom suit.

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Vienna, Virginia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 12, 2015

The nicest staff all around; our 2 bedroom suite was two story; loft bedroom upstairs. Two baths; perfect for an early riser and a night owl to each have their peace and quiet. The hotel is set up in "pods" -- a lot of different buildings -- maybe 20? around a central "gatehouse" which is where the breakfast and laundry... More 

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McClure, Ohio, United States
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 18, 2015

I highly recommend the two room suites. We recently stayed for a month and we had no issues. If there was a maintenance concern, it was taken care of quickly. We will continue to stay at this Residence Inn when we have business in the area. Great place to relax.

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Annandale, Virginia, United States
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 12, 2015

We've been here a few times in the past few months, along with a number of other hotels and motels in the area. We've been surprised and disappointed by the number of highly rated lodgings that had damaged furniture, inadequate housekeeping, and other shortcomings. Not this place! The rooms are spacious and clean, the kitchens are well equipped, the scrambled... More 

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Reston VA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 10, 2015

Stayed just one night, when faced with the prospect of an extended power outage at home. Friendly and accommodating staff, comfy bed (even though it was a bit soft for my preferences) and everything we needed. I had to leave too early to enjoy breakfast, but my husband said it was good.

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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 29, 2015

Older property with no elevator access to second floor rooms. When I complained that the hotel was not ADA compliant -- hello, no elevator to second floor rooms -- and asked to move to a ground floor room "Mr Helpful" put me in a handicap accessible room. Shower was poor, grab bars were all over the bathroom and the door... More 

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rihva, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Jim F, Thank you for taking the time to provide feedback regarding your recent stay. Our property does not have elevators so I am glad you are sharing that tip for other travelers. Our only ADA compliant suites are located on the first floor. I apologize that our front desk associate was not helpful when we are asked for... More 

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