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SpringHill Suites Herndon Reston

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138 Spring Street, Herndon, VA 20170
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SpringHill Suites Herndon Reston
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168 Reviews from our TripAdvisor Community

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Traveler rating
    49
    79
    32
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Herndon Reston
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Ocean, NJ
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 12, 2014

Came to Herndon for some training for work. I was here for a five night stay. Upon arrival, was promptly greeted by concierge. Arrived at room, it was spacious and clean. No complaints. I did notice this was a very quiet property, and didn't hear anyone at all during my stay. Breakfast in the morning was good, there was a... More 

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Chicago, Illinois
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 27, 2014

Newly rehabbed hotel in Herndon, just across the road from the Reston City center. Quick trip into Dulles. Easy access to highway for going into DC. Would definitely stay there again. A/C was a little loud and fridge was too. Bed was pretty comfy though.

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Chris B, General Manager at SpringHill Suites Herndon Reston, responded to this review

Thank you for your comments. Next time you visit try the metro into DC, the new Wiehle Avenue Station recently opened 2 miles from our hotel and can be accessed by our complimentary shuttle. We look forward to seeing you soon in the future! More 

Winchester, Virginia
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed August 24, 2014

The best perk for this property is the location. You're 5 minutes from the hospital and the town center. The elevator definitely needs updating as the carpet is old and musty. The rooms are nicely laid off with a small kitchen with microwave, kitchen and sink. There is a desk, couch and tv that swivels. The free breakfast is wonderful... More 

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funguywalking, Assistant General Manager at SpringHill Suites Herndon Reston, responded to this review

Dear bluezlover, Thank you for sharing your feedback with us! We are so pleased you found our room configuration spacious and that you enjoyed our complimentary breakfast offerings. Everything we do is aimed toward creating the perfect stay for our guests. We have shared your constructive comments with our staff to strengthen our operation moving forward. You also indicated in... More 

North Kingstown, Rhode Island
Level Contributor
113 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 19, 2014

Stayed 8/9-8/13 Pluses-Great big rooms to spread out with our family of four-microwave and fridge and an area for spreading out-the breakfast was plentiful and something for everyone-the complimentary shuttle to the local metro station and Reston town center was great.Minuses-the man who was running the front desk on the morning of 8/10 and 8/12-very rude and degrading- exercise equipments... More 

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funguywalking, Assistant General Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Tom R, Thank you for your valuable feedback! We are pleased your enjoyed our spacious suite-style rooms, our fresh breakfast offerings and complimentary shuttle service. However, it is apparent that we did not meet some of your expectations -- or our own. For that we greatly apologize. We are excited to begin rennovations this fall to expand our current... More 

Leland, North Carolina
Level Contributor
327 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed August 2, 2014

I generally like staying at this chain. The rooms are spacious, with a small frig and sink. It's nice to have someplace to store drinks for our outings for the next day. We were warmly greeted upon our arrival, and as elite members, were given a bottle of water. Our room was clean. Then we opened our refrigerator to find... More 

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Chris B, General Manager at SpringHill Suites Herndon Reston, responded to this review

I apologize for your room not being completely clean, we have addressed this issue with the staff. Our upcoming renovations will inculde more seating room in the restaurant and will also provide additional space for our buffet items. More 

South Padre Island, Texas
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 31, 2014

Another review mentioned a room rate of $89/night. Rate depends on season and day of the week that you stay. We booked online and stayed 3 nights. Each night was a different rate, $119, $149, $169. The rate includes breakfast, and there is plenty of free parking. This is summer, places are crowded with tourists, and higher rates are inevitable.... More 

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Chris B, Manager at SpringHill Suites Herndon Reston, responded to this review

Thank you for the detailed review. As part of our upcoming renovation we will be expanding the breakfast area to accommodate more of our guest and we will also be updating our business center as well. More 

Radford, Virginia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 30, 2014

My sister and I stayed here in a 2-bedroom suite, which just happened to be for handicapped!! The space was amazing - little kitchen, office area, couch, chair and the bathroom was huge! Lots of space for suitcases, so you aren't tripping over them like in many other rooms. The room was very clean, quiet, and had super amenities. Breakfast... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed July 22, 2014

I usually stay at this hotel when I'm in the area. Clean rooms. Looks like there was a recent update to the room since I was last there. Only negative feedback I would add is the noise level coming from the room above me. Sounded like a heard of elephants. Advise you to stay on the top floor if you... More 

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Chris B, General Manager at SpringHill Suites Herndon Reston, responded to this review

I am so pleased that you had a wonderful stay at our hotel, please come back soon and thank you for your comment! More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 3, 2014

Sure, it's a budget hotel, but it had everything I needed - comfortable bed, hot shower and free hot breakfast. But what really made this hotel stand out is the service. There is a free shuttle to/from the Dulles airport, and the shuttle also took me to my Learning Tree training course ~2 miles away (and picked me up after... More 

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West Point, Virginia
Level Contributor
192 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed June 14, 2014

I have stayed at every level of Marriott in cities around the world and as a Lifetime Platinum member I have a few - not unreasonable - expectations. When visiting the area on business (about once every six weeks) I usually stay at the Courtyard down the street. Tried this just to check it out. I should have stayed away.... More 

Was this review helpful? Yes 1
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Thank you for taking the time to share your experience with us. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional experience... More 

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