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SpringHill Suites Herndon Reston

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138 Spring Street, Herndon, VA 20170
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1 room 1 adult
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SpringHill Suites Herndon Reston
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195 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago

I am not a huge traveler, but was very impressed with the courtesy at the SpringHill Suites. The lady who picked us up at the airport also checked us in for the night. She was very friendly and helpful. The room was clean and spacious, the bed was comfortable, and everything was in working order. I would have felt satisfied... More 

Helpful?
Thank Chuck R
Toronto, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have been to NOVA often and find ourselves choosing SpringHill because of the staff. Our favourite is Sylvie McDermott as she is always helpful and efficient. She is gracious to us and always makes us feel welcome. It is wonderful when staff recognize you upon check in and immediately make you feel welcomed. I think she would make a... More 

Helpful?
Thank sampaguita14
Knoxville, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here overnight. The room was spacious and had a queen -size sofa bed in addition to a King bed. Everything was very clean and well-appointed. Breakfast was plentiful, nourishing and hot. The service was excellent; front desk staff was friendly and helpful

Helpful?
Thank campbelldp
RJ P, Front Office Manager at SpringHill Suites Herndon Reston, responded to this review

Hi campbelldp, Thanks so much for taking the time to review our hotel! We appreciate your feedback, and are delighted to hear that you had a wonderful stay! We hope to see you again when your travels bring you back to Herndon. More 

Baltimore, Maryland
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

Stayed at this hotel for a business trip to Reston. Hotel room was clean and comfortable, checkin smooth with friendly front desk agent. Breakfast the next morning was less then stellar. No coffee filters so no coffee. Breakast areas could use a thorough cleaning. Over all decent stay.

Helpful?
Thank Mikebmore
RJ P, Front Office Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Mikebmore, Thanks for taking the time to review our hotel! We are glad you were pleased with the room, but sorry to hear breakfast did not meet your expectations. I have shared your feedback with our team so that we can continue to strive for perfection here at Springhill Suites by Marriott. We hope to see you again soon! More 

Springboro, OH
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 4, 2015

Stayed here from 11/30 - 12/2 for business training Pros The room was clean and felt pleasant to be in. The lobby and dining area were clean and well kept. The bed was very comfortable and enjoyed staying here. The location is EXCELLENT as it is only 5 mins to Reston Mall and 10 mins to IAD airport Cons One... More 

Helpful?
Thank BoroBandit
RJ P, Front Office Manager at SpringHill Suites Herndon Reston, responded to this review

Dear BoroBandit, Thanks for taking the time to review our property. We appreciate the feedback! We hope you will come visit us again in the future! Thanks, RJ P- Front Office Supervisor More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed November 28, 2015

The hotel overall was great. I'd like to mention two people who went above and beyond. Sylvie took time out to fix my child's toy. That meant alot to her. Alex was instrumental in helping get my son's homework emailed to his teacher. It was a great trip. Really enjoyed my stay. Thanks to all your staff.

Helpful?
Thank Tom7a
RJ P, Front Office Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Tom7a, Thanks for taking the time to review our hotel! We really appreciate the feedback. I have shared your comments with Sylvie and Alex, and they are thrilled that you had a great experience! We hope you will return soon to see our brand new lobby and fitness center. We recently completed our renovation last week, and we think... More 

San Anselmo, California
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 25, 2015

Nice spot for a business trip in Northern VA. Basic accommodations, but comfortable. Solid WIFI. They provide a basic breakfast with options to order in from various restaurants throughout the day and into the evening.. There are also some good place to eat across the street. Tip: Don't be put off by the strip mall location, the restaurants are actually... More 

Helpful?
Thank BobFitz2012
RJ P, Front Office Supervisor at SpringHill Suites Herndon Reston, responded to this review

Dear BobFitz2012, Thanks for taking the time to review our hotel! We appreciate the feedback. We are happy to report that we are nearly complete with our renovations. We can't wait for you to see the new lobby and fitness center next time you return! Thanks again, RJ P.-Front Office Supervisor SpringHill Suites Herndon Reston More 

Virginia Beach, Virginia
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 2, 2015 via mobile

The staff at this hotel were first rate, and they gave extra Marriott Rewards points as a way to compensate for any inconvenience due to the renovations. They have moved the breakfast area to where the swimming pool was once at. I'm not sure if eliminating the pool was best thing to do, but at least the breakfast area is... More 

Helpful?
Thank Hudsonmccraw
Chris B, General Manager at SpringHill Suites Herndon Reston, responded to this review

Hi Hudsonmccraw, Thank you so much for taking the time to review our hotel. We appreciate your feedback, and your patience during our renovation! I'm happy to report that the renovation is coming along nicely, and we are aiming for completion sometime during the first week in December. We hope to see you back at SpringHill Suites Herndon-Reston to see... More 

Bangalore, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 30, 2015

It's a nice hotel with courteous staff and quiet surroundings. I stayed here overnight to catch my onward flight, they allowed a late check out of 1 hour which was nice. I had booked a drop to the airport (ask at the reception when you check-in) and didn't need to really worry about it. The complimentary breakfast was good. Overall,... More 

Helpful?
Thank TravellerPd25
1 review
4 of 5 stars Reviewed October 30, 2015

This is a very typical SpringHill Suite. Large, clean room. Very comfortable. The only complaint would be that to make a left out of the parking lot is a bit difficult (involving some u-turns). Many restaurants are near the hotel.

Helpful?
Thank Marvin S
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