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SpringHill Suites Herndon Reston

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138 Spring Street, Herndon, VA 20170
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Free Breakfast & Wi-Fi
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SpringHill Suites Herndon Reston
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SpringHill Suites Herndon Reston
SpringHill Suites Herndon Reston
SpringHill Suites Herndon Reston
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159 reviews from our community

Traveler rating
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    28
    4
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
35 reviews 35 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: Good is that it is close to a lot of businesses in the area and just off the highway. The bad is that it is hard to get into the parking lot from certain directions and that you cannot walk to restaurants or coffee shops, bar, etc. You need to get in your car. Meals: Good: Breakfast buffet included.... More 

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funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Courtjester17, Thank you for your review and detailed feedback. We are very happy to hear you found are location convenient but are sorry to hear that you had difficulty getting around. We are pleased to offer our complimentary shuttle 7 days a week to all the surrounding restaurants and businesses within the Herndon Reston area. We sincerely hope to... More 

Williamsburg, Virginia
Top Contributor
103 reviews 103 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here in 2014 and was impressed. In 2015, not so much. The check-in clerk was lethargic and was unable to get the key card right. After two trips from the fourth floor to the desk, I finally requested two key cards and only one worked. The sofa was terribly uncomfortable. The WiFi was problematic. The buffet breakfast was average... More 

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funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear 1213pdg, Thank you for choosing SpringHill Suites Herndon Reston! We are glad to know you were impressed last year but are sorry to have fallen short of your expectations during your return. We will share your comments with the entire staff to better our operation moving forward. We welcome you back soon so that we may provide a perfect... More 

Staunton, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

This is the second time I have stayed in this hotel. The front desk staff are very pleasant and very helpful. The breakfast was very good. We stay here because it is very close to the running /biking trail. There are plenty of good restaurants nearby with 2 excellent ones directly across the street. The room is always clean and... More 

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funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear hdbethann, Thank you for your outstanding review! Our staff works hard every day to provide the perfect experience for our guests and it’s so gratifying to have met your expectations. We welcome you back any time you’re in the NOVA area again! All the best, Jeff B Assistant General Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

I don't travel much but I found that the staff was very attentive and had good attitudes. They were easy to talk to and were able to answer any questions I asked. The rooms were clean and very well kept. Definitely planning a second trip back to the Reston area and this will be my hotel of choice.

Was this review helpful? Yes 1
funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Sherri S, We thank you so much for your kind words! It’s such a pleasure to share your comments with our staff as we ring in the New Year. Everything we do is aimed toward satisfying our guests and we couldn't be happier to have met your expectations. We look forward to seeing you again soon! Warmest regards, Jeff... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

This is a well maintained marriot with the standard Bella and whistles you can expect from them like neat rooms, good complimentary breakfast lots of parking and helpful frontdesk. The rooms are fairly spacious and comfortable.

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funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Gautham S, Thank you for sharing your feedback! We are so pleased you found our hotel good for both business and family! We certainly look forward to seeing you again soon! Warmest regards, Jeff B Assistant General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

Room was very clean and well laid out. We were in town to ride the bike trail and hotel was adjacent. Nice after a long day. Front desk staff were very friendly. Cheap rates and full hot breakfast was terrific. Absolutely no complaints. Definitely recommend this hotel.

Was this review helpful? Yes 1
funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Beth Ann H, Thank you for choosing SpringHill Suites Herndon Reston and for sharing your experience! It’s with great pleasure to read your kind comments and I can assure you we will share them with our entire team. We are also happy to hear you enjoyed the W&OD trail. The path is terrific for biking and running and it’s... More 

NY
Top Contributor
52 reviews 52 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 23, 2014

It's been several years since our last visit. The place remains stylish, updated and clean. The staff is friendly, helpful and professional. The rooms were spacious and spotless. The internet was strong and they also have a combo radio/clock which also serves as a dock for an iPhone or iPod. The beds and pillows were comfy and enabled a good... More 

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funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Frumpster, Thank you for your rave review! Everything we do is aimed toward creating the perfect stay for our guests and we are so happy to have met your expectations. We are also delighted you were able to take advantage of our complimentary shuttle service to the new Metro Silver line! The word has spread and it is one... More 

Arkansas
Top Contributor
110 reviews 110 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 20, 2014

We were at this hotel for 5 days and enjoyed every day. The shuttle service took us from the hotel to the metro and was always available to us every 30 minutes departure. The guys behind the desk were so kind and helpful. I enjoyed visiting with these gentlemen a lot. They even paid for my cab when they couldn't... More 

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funguywalking, Manager at SpringHill Suites Herndon Reston, responded to this review

Dear Mommytomykids, Thank you so much for your review! We are delighted to hear you had a wonderful stay. Our property’s close proximity to the Metro and nearby Reston Town Center allows us to provide complimentary shuttle service to our guests and we are just thrilled to hear it enhanced your stay. We welcome you back anytime your travels bring... More 

n/a
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 4, 2014 via mobile

My family stayed over for a stop on route to NYC. We arrived at night so we didn't see much. The room was was spacious, clean and quiet. My only gripe is about the bathroom. Very tiny and it took a very long time for the shower to heat up which resulted in lots of wasted water. The water pressure... More 

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Seward, Nebraska
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

I love the décor of these rooms. Bright, large and tasteful. I travel for business so I appreciate the work space. Busy hotel. Never noticed the noise in my room though. There is no outdoor space here. Convenient location. My air conditioner didn't work the best.

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