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Holiday Inn Express Harrisonburg

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3325 S Main St, I-81 Exit 243, Harrisonburg, VA 22801
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Holiday Inn Express Harrisonburg
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199 Reviews from our TripAdvisor Community

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Martinsburg, West Virginia
Level Contributor
13 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

It was clean, staff was nice, free pancakes a hit. But when we went to check out the following morning, and our car was vandalized, they offered no remorse, even after I went home and contacted them an their headquarters I got not remorse. When I ask them to look at the security camera they said it was dark an... More 

Helpful?
Thank KarokeS
Mike C, Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear KarokeS, I am very sorry if someone did vandalize your car in our parking lot. If we would have been able to provide proof of this and been able to identify someone then we would have been happy to pass the information to you but unfortunately there was none. We do have cameras in place but we could not... More 

Richmond, Virginia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and convenient to highway. The Manager Mike has developed an engaging staff and Mike was very helpful to us in arraigning our stay. Thank you to he and his team. The breakfast is the full array of HIE Breakfast including both pork and turkey sausage and they rotate the egg product by the day. The famous pancakes are... More 

Helpful?
1 Thank Bob D
Mike C, Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Bob D, Thank you so much for the many compliments. It was our pleasure to have you and i enjoyed seeing you again. So happy to hear that you enjoyed our breakfast and got to enjoy the indoor pool. I will pass your kind words onto our staff and please come visit us again. More 

Sterling, Virginia
Level Contributor
298 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed November 1, 2015

We frequently stay at hotels in the IHG chains. This one met expectations. I concur with the last reviewer regarding truck stop being next door and "farm" smell. In case you hadn't noticed by the time you stopped for the night, you're surrounded by farm country. So, there's nothing to be surprised by and you certainly can't smell it once... More 

Helpful?
Thank Imzpickle
Mike C, General Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Imzpickle, Thank you for reviewing our property. Yes we are in farm country and at certain times when you are outdoors your nose will notice. I am glad we met your expectations and you had a enjoyable stay. Please come stay with us again on your visit to the area. More 

Foster City, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed October 25, 2015

We chose this particular Holiday Inn property because the reviews for the other Holiday Inn in Harrisonburg were terrible. Don't let the location scare you off. Even though this property was located next to a truck stop and weigh station, it was exactly what I expected for a Holiday Inn Express. There is definitely a smell of "farm" when you... More 

Helpful?
Thank Serena S
Mike C, General Manager at Holiday Inn Express Harrisonburg, responded to this review

Dear Serena S, Thank you for taking the time to give us your feedback. I am pleased that the pool was at a temperature you liked and were able to relax after a day at the park. Thank you for picking our hotel out of the many in the area and please come visit us again. More 

Fort Mill, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 1, 2015

I always go to Holiday Inn or Holiday Inn express...I made reservations at this hotel to break up a long drive. I requested a NON smoking room because I have allergies....around 2 AM the AC shut down because it was cooler outside and the room reeked of smoke...I was gagging and coughing all night...never slept...when checking out at 7 AM... More 

Helpful?
Thank MaryM925424
Mike C, Manager at Holiday Inn Express Harrisonburg, responded to this review

Thank you for taking the time to share your feedback your recent stay at our hotel. After reading your review and sharing it with my service team, all I can do is apologize and tell you how sorry I am that we fell short. My team and I strive on a daily basis to exceed the expectations of our guests,... More 

Clifton Park, New York
Level Contributor
338 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 stars Reviewed September 27, 2015

I tend to be loyal to Marriott - but not at the prices they had in Harrisonburg. Next option, Holiday Inn. This is right off the interstate, next to la full service truck stop. However, the windows left no trace of the truck noise. Very good insulation. Room was clean and well appointed. Nice flat screen TV. I was disappointed... More 

Helpful?
Thank John I
Mike C, General Manager at Holiday Inn Express Harrisonburg, responded to this review

Thank you for giving the IHG Brand a try we appreciate your stay with us. Great to hear you did not have any noise issues with the truck stop and that your room was satisfactory . I am sorry you missed the scrambled eggs we rotate our scrambled eggs with the cheese omelets every other day, but let us know... More 

Washington DC, District of Columbia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 8, 2015

The staff were enthusiastically helpful both upon check-in and at check-out. The late night pancakes and cinnamon rolls were greatly appreciated after a long day of travel and a late arrival. The room was clean and up-to-date and the pool and hot tub were great for the kids. The location is not the greatest in that there isn’t much around... More 

Helpful?
Thank jim729
Glasgow
Level Contributor
328 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed September 2, 2015

The beds were comfortable. There wasn't a thermostat on the wall for cooling and the walls were pretty thin. You could hear everything. The pancakes were good and customer service was good.They have an awesome place down the road to eat. The Sub Station & Mexican Grill. It was AWESOME!!!

Helpful?
Thank Sheri H
Brockton, Massachusetts
Level Contributor
143 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed September 1, 2015

We stopped here on our drive home to Boston from North Carolina. The hotel was clean and comfortable, the hotel personnel were friendly and the room accommodated the four of us quite nicely. The beds were comfortable and there was plenty of hot water for the shower. We all enjoyed their complementary breakfast in the morning and the night we... More 

Helpful?
Thank CrystalN320
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2015

Perfect pitstop off I 81. Really easy to get to. The staff were very friendly, hotel was clean, and the room was comfortable. The indoor pool and continental breakfast were a welcome refresher. Definitely would stay there again.

Helpful?
Thank WantToBeATravler
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