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Holiday Inn Harrisonburg

3.0 of 5 1400 East Market Street, Harrisonburg, VA 22801
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Holiday Inn Harrisonburg
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Holiday Inn Harrisonburg
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106 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location and extremely friendly staff! Great location to visit Massaanutten, about a 15 minute ride away. Walking distance to the Valley Mall and plenty of stores and restaurants. Walk to the movie theater, walk to get your nails done. Enjoy the indoor pool too. We come every year for a weekend and we also go listen to Jimmy O... More 

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Marisa C, Guest Experience Champion at Holiday Inn Harrisonburg, responded to this review

Dear Bob D., Thank you for your comments regarding your recent stay with us here at Holiday Inn Harrisonburg. We are committed to providing our guests with the highest quality staff, services and facilities and we are pleased that we were able to meet these standards. We appreciate the recognition and appreciate you taking the time to acknowledge our hotel... More 

Biglerville, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, our stay was comfortable and enjoyable. We would stay at this location again. We stayed in a room with 2 double beds. We were very happy with the pool area. It was clean and there weren't many people using it during our stay so our kids really got to enjoy their time using it. The front desk receptionist was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Harrisonburg, responded to this review

Dear KC2001, Thank you for submitting your review of our hotel. It is our pleasure to hear that enjoyed your overall stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities, room amenities and location of the hotel.... More 

Sterling, Virginia
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 9, 2014

We had a king executive room which is what is pictured above. It has a king bed and a sleep sofa. These rooms are in their “executive wing” which is at the back of the hotel. We found the room to be very quiet. The other wing has rooms that face the pool so I expect those rooms will be... More 

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Odenton, Maryland
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

Good stay - Excellent service, very courteous staff. Comfortable beds, clean rooms, and close to I-81. Rooms are a little smaller but not bad for the price. Indoor pool. No hot tub. No free breakfast. There are plenty of places to eat nearby.

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Virginia Beach, Virginia
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

Had a chance to stay with these folks the week of Thanksgiving, and while the weather outside was taking a serious turn for the worse, the accommodations at this hotel were warm and inviting. I'd recommend this hotel to anyone passing through Harrisonburg or visiting JMU. The room was great, they were close to some good places to eat, and... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear DonVB, Thank you so much for your kind review! We are thrilled that you had a great stay with us and hope to see you again soon! We certainly had a snow covered Thanksgiving and wish you a happy Holiday Season! More 

Ottawa, Canada
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 3, 2014

Very friendly front staff. The room had the heavy smell of air freshener. This seemed to me to be an attempt to cover up a musty smell in the bathroom. The window would not open so we couldn't get any fresh air. Otherwise the room was terrific. Nicely appointed. The room had a divider that separated the bed from a... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Mike F, Thank you for your review of our property. We hate that we did not WOW you with your stay and will certainly address the issues that could have made your stay more pleasant. We are glad you enjoyed your room and appreciate the heads up on what we can do to improve the accommodations! We appreciate your... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2014

The first rooms I was given hadn't been cleaned. Then the rooms I was given had no hot water. Instead of fessing up to the problem (major mechanical issues), the staff led me to believe they'd be able to do something to fix it (they couldn't!). Also, the heating system/fan for the room was very loud, so I had to... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Cathyand Larry, I am truly sorry you had an awful experience at our property. I am happy to discuss with you personally your experience with us so that I may properly help our team communicate and best resolve issues when we have mechanical issues and issues that really affect our guests. Please contact myself or a member of our... More 

1 review
1 of 5 stars Reviewed November 23, 2014

The hotel had NO hot water. We were told that it would be reset a few times but there was still NO hot water. Other guests told us that they had no hot water either. The hotel would not compensate us since we booked through a third party. Other guests were given a free breakfast and then waited over an... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear CWS927, We are so very sorry about the hot water issue you were faced with during your stay. Please contact a member of management team as we would be grateful regardless of booking channel to correct where we went wrong. We have addressed our maintenance issue and hope you reach out to me directly at your earliest convenience. I... More 

Hawthorne, NJ
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2014

Staff was initially helpful on check in, but later when questioned about wi fi reception, other clerk hesitated. The hallway carpet on our floor was shopworn & smelly. Room was clean, but there were not enough outlets, had no exhaust fan in bathroom, and smelled of chlorine. There was also only a full service restaurant, hence no free hot breakfast.... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear William N., We apologize that we did not meet your expectations during your stay with us. Please know that we are working very hard on refreshing our areas as well as bettering our F&B options so that guests may enjoy the full service restaurant offering made to order meals. We are clearly differentiated by the brand so that consumers... More 

Newtown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2014

I stayed at this Holiday Inn while going to JMU for homecoming. It is on the side of campus near ISAT. It was a nice hotel with a comfortable bed and clean, updated bedroom. It was a good option for a visit to JMU. The staff was friendly and helpful.

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Additional Information about Holiday Inn Harrisonburg

Address: 1400 East Market Street, Harrisonburg, VA 22801
Phone Number:
Location: United States > Virginia > Harrisonburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Harrisonburg 3*
Number of rooms: 140
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Also Known As:
Holiday Inn Harrisonburg Hotel Harrisonburg
Harrisonburg Holiday Inn

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