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Holiday Inn Harrisonburg

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1400 East Market Street, Harrisonburg, VA 22801
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Holiday Inn Harrisonburg
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Virginia Beach, Virginia
1 review
2 of 5 stars Reviewed 1 week ago

I stayed march 2015 for state roadeo event . At the arrival we are welcomed by the harrisonburg transit and received some souvenirs . and it was a folding chair.so I kept it in the room untill the day I left .At the time when I packed my luggage I realized it was missing ,disappeared asked at front desk .explained..... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Ick C, I apologize for not having our best foot forward during your stay with us. I am also sorry to read about the loss of your possession. Feel free to contact the hotel directly concerning this issue. Sincerely, Marisa More 

Whippany, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thought it was very nice for a Holiday Inn. Room and bathroom were very clean. When I made reservation, I got a package with breakfast for an extra $10. I'd rather pat the extra money and have a nice breakfast rather than the free buffet. As they say, you get what you pay for. We had a nice meal... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear marcy825, I am overjoyed to read about your positive experience here at our hotel! Thank you for your kind words about our quality, restaurant, and staff! Come visit us again and take a swim in the pool! Best regards, Marisa C. More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here one night while driving back with my daughter for college orientation. This hotel is old and not up to current Holiday Inn standards. Lobby/bar/pool area was nice, but room needed a lot of work. Bathroom needed caulking badly; walls and ceilings were old, parts were crumbly. Carpeting throughout room and hallways needs updating &/or cleaning. Front staff was... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Robin, We are disappointed to read that we were not up to par during your stay. We are currently in the process of updating the rooms. Our staff is our pride and joy, we are incredibly lucky to have such a hospitality driven crew! Please feel free to contact our management team directly regarding any concerns that were not... More 

Travelers are raving about these Harrisonburg hotels

Port Charlotte FL
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When driving up we were surprised to see the age of the hotel, or should I say motel. It looks like it was a motel at one point, but now trying to be a hotel. Weird look when you walk in, as it looks like an old motel. The staff were friendly when we arrived. We were in the Executive... More 

Was this review helpful? Yes 1
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear janej565, Our hotel is indeed an older building but lovable from the inside. We are incredibly proud of our hospitable staff although we certainly do apologize for the quality of cleanliness in your room. Thank you for your helpful review and we will strive to do better next time! Sincerely, Marisa More 

Jamesville, United States
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped for overnight stay on our way to Myrtle Beach. It seems that some renovations have been made. Rooms are OK, bathrooms are redone, but small. The pool area seems nice. The hallways need some carpet cleaning. Front desk service was very good, speedy and courteous.

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear SouthwoodTruck, We appreciate your kind words and encouraging review. Renovations are an ongoing process in a hotel and we do our best at keeping everything up to date. We wish your family a wonderful visit to the beach and we hope to see you on your travels back home! In warm regards, Marisa More 

Level Contributor
186 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Older Motel type hotel mixed with an executive tower. Executive tower was terrible. Room and furniture old. The Ac is falling out of the window into the room. The bathroom is Same as it was in the 70s. Mold and caulk everywhere. Ceiling is chipping. Half rolls of toilet paper. Hair dryer does not work. Two drilled holes right in... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear BIZWITHCACHING, We are extremely sorry that our hotel was not up to par during your stay! Please contact me directly if you would like to discuss these issues encountered during your stay and how we can improve for the future. Best regards, Marisa More 

Level Contributor
2 reviews
1 of 5 stars Reviewed 5 weeks ago

I redeemed points for a stay at the Holiday Inn in Harrisonburg, Virginia. Quite honestly, I have never stayed in an IHG brand quite like this (and NOT in a good way), and had it not been so late when we finally arrived at the hotel (it was midnight), I would've kept driving until we found somewhere else to stay.... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear letsgoos, We are profoundly sadden by the quality of your stay with us. Our management team is looking seriously at the condition of your room and service received during your stay. If you have any other concerns please contact me directly. With warm sincerity, Marisa More 

Greenville, South Carolina
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were traveling through the area on the way back from NYC and Harrisonburg was a good stopping point. I booked this hotel through a bidding site and got it for a good price. I would not have been happy paying the advertised rate of this property as it is a bit dated and in need of some repairs/updates. The... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear MarkJ_2011, We are fortunate to be in such a central location for most travels on the east coast! However, we do apologize that our hotel conditions were not up to par. You are correct that our building is a bit older and we are in the process of renovating and updating. Mostly, we are proud to have outstanding and... More 

The Villages, Florida
1 review
1 of 5 stars Reviewed July 23, 2015

We stayed at this hotel under our ihg rewards while on vacation and this was the worst hotel I have ever stayed in. The stucco was falling off the ceiling into our shower, door in bathroom gouged and dinged up really bad. Paint on the wall paper on the wall and a large gap where the ac comes thru the... More 

Was this review helpful? Yes
holidayinn123, Front Office Manager at Holiday Inn Harrisonburg, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive... More 

Philadelphia, Pennsylvania
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 20, 2015

I'm A 30 year priority club member and I do close to 200 nights a IGH hotels. As far as customer service at the front desk I found this hotel to be very poor. I asked for a complementary upgrade it was charged an additional $20 for it. Our server in the morning was very unprofessional and what she did.... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear agflag, We are very disappointed that our staff did not give you outstanding service and professionalism. This will certainly be addressed by our management team. We want all of our staff to give a pleasant experience to our guest, just as our bartender did for you. Please reach out to our management directly so we are able to better... More 

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