The room was dirty. The door was sticky to the touch. The halls were hot. Food trays left out at night still were there at noon. No one seems to care at this property. Decor is horrible. Hotel is in need of more staff, and a staff that is focused on customer service not their own private lives. The hotel... more

This wouldn't be my first pick, but I got a good deal on Priceline. I stayed in the older part of the hotel, which was the old Sheraton. The desk clerk was very friendly and the room was big and pretty quiet. I couldn't help but feel, though, that the renovation was done quickly. It was missing the amenities many... more

This property has been going through a remodel for over a year. The lobby entrance was closed due to the remodel and we were directed by signs through the hotel to the lobby area. Check-in was slow. 10 minutes per guest to get a key. The room I was in was fully renovated, even the AC/Heat unit was new. Bed... more

My son was married in early June in Harrisonburg and my wife and I thought the Holiday Inn would be an easy place to find for out of town guests since it is right off I-81 to stay after the reception at another location. We checked in on a Friday with no trouble. Coincidentally, the Virginia high school track and... more

No security at night. Place was dirty, bathroom was falling apart, and old. They are undergoing renovations, but still looks like a dump more

This has been the worst holiday Inn i have ever been, stayed here for one night,front desk don't know what they are doing,paid in cash upfront but later found out that i was charged for two nights instead of one on my card statement,staff is far from professional, don't even know their job well, whoever is incharge needs to refreshen... more

Normally stay at the Hoilday Inn Express on the other side of town - Now that this Hotel is a Holiday Inn I thought I'd give it a try. Currently undergoing room upgrades: Bedding, linens etc. Rooms in the Executive tower are very nice & clean. Staff is friendly and helpful. Cost was about $10.00 less per night than the... more

We had a contract with the Holiday Inn to have our wedding there on May 6, 2006. In that contract there was supposed to be a Honeymoon suite that was to be included in the package. Well my wife gets there the day of the wedding to get dressed in the room and they tell her that there is no... more

What can I even say. To start with the hotel clerks dissappear magically every night between 11pm-1AM, so if you need a wake up call, a towel, or if you get shocked by one of the many lamps with NO lightbulbs in it "tough luck". Dishes were left in the hall for 2 days. I had to call every day... more