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All 23 Harrisonburg hotels

Holiday Inn Harrisonburg

3.0 of 5 Hotel   |   1400 East Market Street, Harrisonburg, VA 22801
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Ranked #16 of 23 Hotels in Harrisonburg
A recent review
4 of 5 stars reviewed 2 weeks ago
cporoski Newtown, Pennsylvania
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99 reviews from our community

Traveler rating
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    24
    21
    23
    12
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29
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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2 reviews
1 of 5 stars Reviewed 5 days ago NEW

The hotel had NO hot water. We were told that it would be reset a few times but there was still NO hot water. Other guests told us that they had no hot water either. The hotel would not compensate us since we booked through a third party. Other guests were given a free breakfast and then waited over an... More

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear CWS927, We are so very sorry about the hot water issue you were faced with during your stay. Please contact a member of management team as we would be grateful regardless of booking channel to correct where we went wrong. We have addressed our maintenance issue and hope you reach out to me directly at your earliest convenience. I... More

Hawthorne, NJ
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff was initially helpful on check in, but later when questioned about wi fi reception, other clerk hesitated. The hallway carpet on our floor was shopworn & smelly. Room was clean, but there were not enough outlets, had no exhaust fan in bathroom, and smelled of chlorine. There was also only a full service restaurant, hence no free hot breakfast.... More

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear William N., We apologize that we did not meet your expectations during your stay with us. Please know that we are working very hard on refreshing our areas as well as bettering our F&B options so that guests may enjoy the full service restaurant offering made to order meals. We are clearly differentiated by the brand so that consumers... More

Newtown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this Holiday Inn while going to JMU for homecoming. It is on the side of campus near ISAT. It was a nice hotel with a comfortable bed and clean, updated bedroom. It was a good option for a visit to JMU. The staff was friendly and helpful.

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 2 weeks ago

As my wife put it, if you don't mind having to kill a cockroach, and you can ignore the blood behind the bathroom door, and overlook the light switches that don't appear to be firmly mounted to the wall, then the room was OK. On the positive side, the staff at check-in was very friendly and helpful. We didn't discover... More

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear jim729, I am so very sorry and embarrassed that you had a rough experience at our property. Please contact us directly so we may discuss all that transpired from check in to check out and we assure you that we are working diligently to resolve each and every problem you encountered. Sincerely, Marisa Chakrabaandhu More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

Convenient location, but depending on room, could be lots of noise because of close proximity of interstate!! Room was ok, hallways smelled horrible - very musty/moldy!! Heater in room very loud when it turned on & while the fan was running!! No continental breakfast provided. Would not stay again. Pool area the nicest part of hotel!!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Harrisonburg, responded to this review

Dear CMGVA, Thank you so much for your feedback. It was rewarding to hear you found our convenient hotel location and pool area commendable. I apologize for the issues you encountered with the unusual smell of the hallway and noise levels. Your comments are important to us to ensure we are constantly focused on improving our service and we hope... More

Bel Air, Maryland
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I stayed at this resort one night. The hallway had a wet musty smell. There wasn't any hot water in the shower. It was like this at check-in at 3:30p without any improvement by check out. The water was warmer in the sink. I called the front desk to report issue. No one ever came to the room or called... More

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IHGCare, Guest Relations Manager at Holiday Inn Harrisonburg, responded to this review

Dear teresa d, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

North Carolina
Top Contributor
108 reviews 108 reviews
17 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed October 23, 2014

Stayed three nights. Room 311 was updated, clean and quiet. The view overlooks a truckstop, but I didn't hear a thing all night. The breakfast is standard: eggs, cereal, sweet buns, cinnamon buns, muffins, apples & bananas, yogurt (low fat and fat free), bacon, turkey sausage, biscuits. Hotel is very close to Interstate 81 and gas stations.

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear jim729, I am so very sorry and embarrassed that you had a rough experience at our property. Please contact us directly so we may discuss all that transpired from check in to check out and we assure you that we are working diligently to resolve each and every problem you encountered. Sincerely, Marisa Chakrabandhu More

Roanoke, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 15, 2014

Our room needed some TLC - the headboard looked like it had been chewed up by a dog, some carpet stains and exposed pipes over the door. The front desk did advise us that they are doing some renovations. That being said, the bed was comfortable and the room was nice and quiet. It's in a great location when visiting... More

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Kym N, Thank you so much more your review of our hotel. We are working diligently to keep our conditions and furnishings updated and refreshed and I certainly do apologize that your room had not yet been corrected. We appreciate and are so grateful to hear from our guests and find out where we need to continue to focus... More

Chatham, Virginia
Top Contributor
94 reviews 94 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 6, 2014

My wife and I were in town for a couple nights to visit our daughter at college. While access into the hotel from main highway is a little confusing, the hotel is very convenient to shopping, restaurants, I-81, etc. While an older hotel, it is generally well kept, service was very good and price excellent compared to similar hotels. The... More

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Eddie H., Thank you so much for taking the time to review our hotel! We are lucky to be in a great location convenient to JMU and many other attractions. We are committed to continually improving our hotel by listening to comments made by our guests so we truly do appreciate your thoughts and time! We hope you continue... More

Birmingham
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2014

We actually changed to this hotel while in route to our destination in New York. We were running ahead of time so drove another 1 1/2 hours. This was a nice location, quick access to and from I-81. Room was very clean and quiet as we really needed rest after a 10 1/2 driving day. Staff was very friendly at... More

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Shelbycruiser, Thank you for your kind review! With such a long drive to and fro, we are so happy we met your needs and provided great service and room! Hopefully you have found a great little stop here in Harrisonburg and hope to have you all with us again during your travels! Fondly, Marisa More

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Additional Information about Holiday Inn Harrisonburg

Address: 1400 East Market Street, Harrisonburg, VA 22801
Phone Number:
Location: United States > Virginia > Harrisonburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Harrisonburg 3*
Number of rooms: 140
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Also Known As:
Holiday Inn Harrisonburg Hotel Harrisonburg
Harrisonburg Holiday Inn

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