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Holiday Inn Harrisonburg

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1400 East Market Street, Harrisonburg, VA 22801
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Holiday Inn Harrisonburg
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Jamesville, United States
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stopped for overnight stay on our way to Myrtle Beach. It seems that some renovations have been made. Rooms are OK, bathrooms are redone, but small. The pool area seems nice. The hallways need some carpet cleaning. Front desk service was very good, speedy and courteous.

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Level Contributor
181 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Older Motel type hotel mixed with an executive tower. Executive tower was terrible. Room and furniture old. The Ac is falling out of the window into the room. The bathroom is Same as it was in the 70s. Mold and caulk everywhere. Ceiling is chipping. Half rolls of toilet paper. Hair dryer does not work. Two drilled holes right in... More 

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Travelers are raving about these Harrisonburg hotels

Level Contributor
1 review
1 of 5 stars Reviewed 4 days ago NEW

I redeemed points for a stay at the Holiday Inn in Harrisonburg, Virginia. Quite honestly, I have never stayed in an IHG brand quite like this (and NOT in a good way), and had it not been so late when we finally arrived at the hotel (it was midnight), I would've kept driving until we found somewhere else to stay.... More 

Was this review helpful? Yes
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear letsgoos, We are profoundly sadden by the quality of your stay with us. Our management team is looking seriously at the condition of your room and service received during your stay. If you have any other concerns please contact me directly. With warm sincerity, Marisa More 

Greenville, South Carolina
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were traveling through the area on the way back from NYC and Harrisonburg was a good stopping point. I booked this hotel through a bidding site and got it for a good price. I would not have been happy paying the advertised rate of this property as it is a bit dated and in need of some repairs/updates. The... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear MarkJ_2011, We are fortunate to be in such a central location for most travels on the east coast! However, we do apologize that our hotel conditions were not up to par. You are correct that our building is a bit older and we are in the process of renovating and updating. Mostly, we are proud to have outstanding and... More 

The Villages, Florida
1 review
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel under our ihg rewards while on vacation and this was the worst hotel I have ever stayed in. The stucco was falling off the ceiling into our shower, door in bathroom gouged and dinged up really bad. Paint on the wall paper on the wall and a large gap where the ac comes thru the... More 

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holidayinn123, Front Office Manager at Holiday Inn Harrisonburg, responded to this review

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive... More 

Philadelphia, Pennsylvania
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm A 30 year priority club member and I do close to 200 nights a IGH hotels. As far as customer service at the front desk I found this hotel to be very poor. I asked for a complementary upgrade it was charged an additional $20 for it. Our server in the morning was very unprofessional and what she did.... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear agflag, We are very disappointed that our staff did not give you outstanding service and professionalism. This will certainly be addressed by our management team. We want all of our staff to give a pleasant experience to our guest, just as our bartender did for you. Please reach out to our management directly so we are able to better... More 

Richmond, VA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We assumed we would be checking into a decent hotel room since the price was just under $150 for one night, but we were very wrong. The hotel has not been updated in what has to be at least 20 years, and worst of all the room was dirty. After 5 minutes the bottom of our socks were black, the... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear jessicakay9, I am so sorry you did not enjoy your stay with us. I will certainly discuss the issues you encountered with our management team on each and every level and would be happy to discuss this at your convenience. We appreciate you sharing your thoughts and do hope you reach out to a member of our management team. More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel while passing through on I-81, after finding out the Courtyard by Marriott and Hampton Inn were booked. The AAA rate was $20+ higher at the Holiday Inn compared to the others which may be why it was available. The hotel served it's purpose for a one night stay, but the rooms and... More 

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Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Brian T, Thank you for taking a moment to share your stay experience. We are indeed due for some updates and are looking forward to plans to update soon. We are glad you found what you needed and hope to see you again. More 

Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on our way home. Cost was around $90. Hotel looked nice from the outside and the lobby had recently been remodeled or appeared as such. We stayed on the first floor. Bedding and bathroom were clean. However, air conditioner did not cool sufficiently. From our bathroom, we could hear the person in the room next door coughing... More 

Was this review helpful? Yes 1
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

We truly do apologize for the inconveniences during your stay with us! We hope that you will chose to visit our location again during your travels so that we can do an outstanding job at accommodating your needs and make up for previous problems. Please feel free to reach out to myself or our management team about any concerns you... More 

Pittsburgh, Pennsylvania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 9, 2015

The staff were very friendly upon arrival. The room was clean and updated, however it was in need of many minor fixes, however, for the price, the room was acceptable. Tips: Ask for a room in the Executive Tower rather than over looking the pool if you want a quieter room. Issues: There was a water stain on the ceiling,... More 

Was this review helpful? Yes 2
Marisa C, General Manager at Holiday Inn Harrisonburg, responded to this review

Dear Steven, We appreciate you taking the time to review and rate us. We are glad you had pleasant experiences with our staff and that you are offering helpful tips to those traveling. We will also look into the issues addressed with your room and hope to fix these inconveniences and unsatisfactory standards. Best wishes to you and yours! More 

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