We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Springhill Suites Hampton Coliseum

Hotel website
Hotel deals
Hotel packages
1997 Power Plant Highway, Hampton, VA 23666
Special Offer
Double Rewards Points!
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Springhill Suites Hampton Coliseum
View Map
Add Photo Write a Review

162 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    46
    42
    38
    23
    13
See reviews for
57
23
12
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (48)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (19)
All months
Maryland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights early August after having a horrible experience at another hotel. The hotel is nice in the common areas (lobby, breakfast area, outside grounds, pool area). Customer Service is ok, I guess it depends on who you get at the front desk. Sometimes asking for things didn't happen depending on who is out there. Nothing major just... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Mrs Maryland, Thank your for your review of your stay with us at SpringHill Suites Hampton. We saw that after your stay with us that you are kind of on the fence about the whole stay. We apologize for falling short of delivering excellent accomodations and customer service.Your feedback as with all is taken very serious as we strive to... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Lobby area was very nice. Room could have been better. Carpets had a few stains. Housekeeping could have done a better job cleaning between guest. Sink still had tooth paste from prior guest and counter area in kitchenette was all wet. Bedding was all very clean. Breakfast had a lot of variety and kitchen staff very friendly. Front desk staff... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Lisa H, Thank you for taking the time to leave a review about your recent stay at SpringHill Suites Hampton. We are sorry to see that your stay had some areas that could of been better to make your stay fantastic. The staff will be delighted to to hear that their service was executed well and that you enjoyed other... More 

Beltsville, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

my family and i stayed at this hotel last week for a basketball tournament in the area. The reservations staff, Katherine was amazing and easy to work with and the front desk ladies were all amazing. I have nver seen smiles and the ability to love their jobs as this group. However, the rooms were dirty and the sleep sofa,... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Steven C, Thank you for taking the time to review our property about your recent stay during your trip to Hampton. We apologize that we fell short of your expectations in regards to your overall stay and cleanliness. We will be sure to use all your feedback as a training tool for our associates. We do hope that you will... More 

Indianapolis, Indiana
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We booked this hotel, as it was in a nice area and could be a nice hotel. The room cleaning and maintenance left a lot to be desired. Our room had a broken mirror, missing picture from the wall with large brackets still in place, stained carpet, and there had been no vacuuming of the carpet prior to our arrival.... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

wentbyyou, We are sorry to see tht your stay with us recently left something to be desired. Guest feedback is an integral part of us ensuring we perform to our guest expectations. Leaving you short of a great stay is not acceptable and we apologize for the frustration. Rest assured your feedback will be shared with the team to improve... More 

York PA
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 29, 2015

Room was clean and plenty big. had the King bed with sofa bed. Small kitchen that was clean. The king bed and sofa bed were separated by a wall. No door. open floor plan. Room was clean. bed was comfy. Breakfast in the morning was a pretty good spread. Full breakfast and hot. Would stay here again.

Was this review helpful? Yes 1
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

craleycommando, We appreciate the feedback about your recent stay with us. We are glad you got to Celebrate Travelife here with us at SpringHill Suites Hampton. We look forward to seeing you again when your future travels bring you to Hampton. At Your Service, Jason McCarthy General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2015

Guest next to me were loud and fighting. Couches in the room was dirty and I didn't want to sit on them. Walls needed to be painted. Called down to report loud noise and nothing was done. Other then that my stay was good. Stayed one week. Very close to shopping areas.

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Nickolette78745, Thank you for taking the time to review your recent stay at SpringHill Suites Hampton. We are delighted to see that you enjoyed your stay overall. Your feedback mentioned that you had some issues with noise that were not taken care of and a few maintenance items. We will certainly use your feedback as a training tool and make... More 

Haworth, New Jersey
Level Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed July 15, 2015

I've been down on luck with Holiday Inns and Courtyards lately so when I had to book the Springhill Suites my hopes were not high. How wrong was I. First - spotless entranceway, lobby, room, bathroom AND pool! Second - the double queen room was huge and the bathroom was giant size Perhaps there's been a recent renovation because the... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Londonjack, We are delighted to see that you were pleasantly surprised with the SpringHill Suites Hampton. Such a rave review and we are glad we could provide a stay that triggered such a great experience. We hope to see you again in the future and that you will join us again for your accommodations. Travel safe and we look forward... More 

Charlotte, North Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

The breakfast is great. Angie figured out that wraps would work well with the baby spinach, scrambled eggs and shredded cheese, and I'm glad she did. I was able to make to a great, healthy wrap! The rooms are a bit tired and good do with a spruce up, but they were clean and were functionally efficient like all SpringHill... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Wayne F, Thank you for writing a review about your stay with us at SpringHill Suites Hampton. Glad to see that breakfast went very well for you and that our new staff member Angi brought some new light to our buffet offerings. We strive to make every guest experience in the hotel great and look forward to having you stay... More 

Laurence Harbor, New Jersey
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed July 9, 2015

We booked this hotel as a room block for travel with Our sons basketball team . Upon arrival after driving 7 hours we walked into a room with a dirty sofa and stains everywhere . We opened the pull out bed and we noticed huge stains and underwear inside the bed . There were also stains all over the floor... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

JGiants11, We are sorry to see that during your recent stay with us at SpringHill Suites Hampton your experience was less then sensational. It is our goal to make sure each and every guest has a comfortable stay with us and is able to enjoy thier time at the hotel. We understand your frustration and have taken each and every... More 

Alpharetta, Georgia
1 review
5 of 5 stars Reviewed June 24, 2015

We checked in about 11:00pm very tired after a 9 hour drive. We were greeted by Ashley and Katie. It was wonderful to see friendly smiling faces so late in the evening. I travel with a portable oxygen tank which makes travel somewhat difficult. Ashley found us a room near the elevator, but just enough not to be disturbed. Breakfast... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Willow364, Thank you so much for taking the time to review your recent stay with us at SpringHill Suites Hampton. We are happy to see that you enjoyed your stay with us and that Ashley and Katie were both accommodating and helpful to you. We look forward to seeing you again during your travels to Hampton. Safe travels. Sincerely, Jason... More 

Questions? Get answers from hotel staff and past guests. Ask a question

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (6)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Hampton hotels
2.0 mi away
Candlewood Suites - Hampton
0.7 mi away
Embassy Suites by Hilton Hampton Roads - Hotel, Spa & Convention Center
0.5 mi away
Holiday Inn Express Hampton Coliseum Central
Show Prices
Show Prices
Show Prices
0.1 mi away
Hilton Garden Inn Hampton Coliseum Central
0.6 mi away
Courtyard by Marriott Hampton
1.6 mi away
Hampton Inn Hampton-Newport News
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay