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Springhill Suites Hampton Coliseum

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1997 Power Plant Highway, Hampton, VA 23666
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1 room 1 adult
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Springhill Suites Hampton Coliseum
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172 Reviews from our TripAdvisor Community

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Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed 1 week ago

I was nervous going in based on the recent reviews but we were given a king size room (even though two doubles were requested) and were more than pleasantly surprised. Super clean room, large couch and kitchen area and plenty of room in the bathroom with a sink outside the bathroom. Bed was extra cozy. Something was noisy in the... More 

Helpful?
Thank bdaygirl
ashley m, Manager at Springhill Suites Hampton Coliseum, responded to this review

Dear valued guest, Thank you for taking your time to provide feedback about our hotel. We are pleased to hear you all enjoyed your stay and the amenities provided! We look forward to accommodating your group again in the future, and likewise it was a pleasure having all of you with us during your visit to Hampton Roads! See you... More 

Warsaw, Indiana
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel that is going through renovations. Rooms are in tough shape but they are fixing that. Value is really good right now. Staff is great. Close to Bass Pro Shops and other really good shopping. Fitness center and pool area are really nice and large.

Helpful?
Thank HarvMN
ashley m, Manager at Springhill Suites Hampton Coliseum, responded to this review

Thank you for your review on TripAdvisor. We look forwarding to serving you again when your travels bring you back to the Hampton Roads area. More 

Virginia
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Beginning with signage to hotel that was hidden by shrubbery, to wallpaper peeling from wall in bathroom, to construction work hammering, to thin walls, to 1 inch space under room door, to horribly broken down sofa bed in suite, to messy sticky floor amd counters in breakfast area, to rather indifferent staff...where shall I begin... will definitely rethink hotel brand... More 

Helpful?
Thank GiGu2
ashley m, Manager at Springhill Suites Hampton Coliseum, responded to this review

Thank you for your feedback. We are sorry for any issues during your stay, and we hope you will give us another try on your future travels to Hampton Roads. More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

To be honest I'm so surprised Marriott would allow this hotel to be apart of its chain of hotel. I had bugs in my room, the carpet is not the best and the curtains were filthy. I'm an easy traveler and it usually takes me a lot to complain about a hotel but I hope to never come across another... More 

Helpful?
Thank Princess F
ashley m, Manager at Springhill Suites Hampton Coliseum, responded to this review

Dear valued guest, Thank you for your feedback. We're sorry for any issues during your stay, and we hope you'll give us another try on your future travels to the Hampton Roads area. Sincerely, Ashley M More 

Baltimore, Maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 5, 2016

Quick overnight for business. Got checked in quickly, and my room was really nice. I like the suite atmosphere. Lots of food and shopping nearby. Bed was super comfy. Breakfast in the morning was OK; nothing special, but nice to have

Helpful?
Thank Jenny M
ashley m, Manager at Springhill Suites Hampton Coliseum, responded to this review

Dear valued guest, Thank you for staying with us here at the SpringHill Suites in Hampton. We appreciate your feedback. We look forward to serving you again next time your travels bring you back to the Hampton Roads area. Sincerely, Ashley M. More 

Carroll
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 27, 2015

Would avoid this property if possible. One of worst rooms I've stayed in - definitely sub-par for a Marriott. Floor of room looked like a crime scene - heavily stained and worn as were the walls and the couch. I was afraid to sit on the couch for fear of what the stains may be. The bathroom sink was cracked!... More 

Helpful?
Thank Todd B
Blaine D, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Dear Valued Guest, Thank you for your patronage to our property. I do apologize that the property was not up to the Marriott standard, and would like to speak with you personally to discuss your recent trip. We are striving to exceed all expectation, and the Springhill Suites Hampton is scheduled for an entire renovation January 2016. If you are... More 

Chesapeake Virginia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 13, 2015

I booked a 2 night stay here this past week. The first time in the room, I actually decided to book another hotel for the night. There were so many stains on the carpet. I am not one who complains about much, but there are limits. I counted and photographed at least a dozen large stains in the carpet. Also,... More 

Helpful?
1 Thank dting2010
Blaine D, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Dear Valued Guest, Thank you for your patronage to our property. I do apologize that the property was not up to the Marriott standard. The property has recently changed management companies and we are striving to exceed all expectations. The Springhill Suites Hampton is scheduled for an entire renovation this January. If you are in this area again for business,... More 

Chicago, Illinois
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 11, 2015

The room was average: very spacious but with basic decor and amenities. We also found bugs and cockroaches in our room and bathroom. The breakfast in the morning is mediocre: styrofoam plates with plastic utensils, food items aren't replenished, small serving and eating area for the size of the hotel. The pool and workout room are an OK size. The... More 

Helpful?
Thank mrsvchicago
Blaine D, Manager at Springhill Suites Hampton Coliseum, responded to this review

Dear Mr. Svchicago, Thank you for your patronage to our property. I do apologize that the property was not up to the Marriott standard. The property has recently changed management companies and we are striving to exceed all expectations. The Springhill Suites Hampton is scheduled for an entire renovation this January. If you are in this area again for business,... More 

Fairport, New York
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 10, 2015

Conveniently located off Route 64 on way to Virginia Beach or Norfolk. Unfortunately, our room 510 could use some work to bring this up to expected standards. Several red stains on carpet should have been obvious things for housekeeping to see and deal with. AC unit worked but was VERY noisy. Again, an issue that should have been dealt with... More 

Helpful?
Thank kcooman
Blaine D, Owner at Springhill Suites Hampton Coliseum, responded to this review

Thank you for your patronage to our property. I do apologize that the property was not up to the Marriott standard. The property has recently changed management companies and we are striving to exceed all expectations. The Springhill Suites Hampton is scheduled for an entire renovation this January. If you are in this area again for business, I would love... More 

Maryland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 11, 2015

Stayed for 3 nights early August after having a horrible experience at another hotel. The hotel is nice in the common areas (lobby, breakfast area, outside grounds, pool area). Customer Service is ok, I guess it depends on who you get at the front desk. Sometimes asking for things didn't happen depending on who is out there. Nothing major just... More 

Helpful?
1 Thank MrsMaryland
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Mrs Maryland, Thank your for your review of your stay with us at SpringHill Suites Hampton. We saw that after your stay with us that you are kind of on the fence about the whole stay. We apologize for falling short of delivering excellent accomodations and customer service.Your feedback as with all is taken very serious as we strive to... More 

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