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Springhill Suites Hampton Coliseum

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1997 Power Plant Highway, Hampton, VA 23666
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Best prices for: 1 room 1 guest
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Springhill Suites Hampton Coliseum
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Springhill Suites Hampton Coliseum
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154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • Any
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  • All months
    (154)
  • Mar-May only
    (48)
  • Jun-Aug only
    (53)
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Alpharetta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

We checked in about 11:00pm very tired after a 9 hour drive. We were greeted by Ashley and Katie. It was wonderful to see friendly smiling faces so late in the evening. I travel with a portable oxygen tank which makes travel somewhat difficult. Ashley found us a room near the elevator, but just enough not to be disturbed. Breakfast... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Willow364, Thank you so much for taking the time to review your recent stay with us at SpringHill Suites Hampton. We are happy to see that you enjoyed your stay with us and that Ashley and Katie were both accommodating and helpful to you. We look forward to seeing you again during your travels to Hampton. Safe travels. Sincerely, Jason... More 

Hilton Head, South Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here while my friend was on a business trip and I tagged along to go to Busch Gardens (the park was excellent, by the way!). I think I expected more from this hotel before I got there...although the staff were friendly and the lobby looked nice, the room seemed like it badly needed an upgrade. The lighting wasn't very... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

truelw13mak, Thank you for taking the time to review your recent stay with us. We were disheartened to see that you were not exactly pleased with your accommodations during your trip. Our goal is that each and every guest leave wanting to return to SpringHill Suites Hampton when they are in the area again. We will take your feedback and... More 

Elizabeth, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for the first time during the annual Hampton Ministers Conference. I got to the hotel late after driving from NJ but the front desk clerk Asia was very friendly and checked me in quickly. Even though the hotel was full and people were trying to check in without reservations they held my room. The room... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Lester W, What a delight to read you have located your new favorite hotel for the annual Minister's Conference that occurs each and every year in Hampton. The staff is excited to read that with their dedication and hard work the hotel was able to land a new customer. We look forward to seeing you next year at which time... More 

Stuart, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel does not meet the standards that I have come to expect from Springhill Suites. It is in need of some minor upkeep. The carpets need to be professionally clean and the carpet tiles that are stained should be replaced. The cushions on the sofa need to be restuffed again after a through cleaning. Please paint the rooms there... More 

Was this review helpful? Yes 2
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

mmduerksen, Thank you for taking the time to review your stay with us during your travels to Hampton, VA. The team at SpringHill Suites Hampton is delighted to read about your great experience with the staff service and amenities throughout the hotel. We were saddened to see the room was not up to par for your accommodations. We are working... More 

Virginia Beach, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

While traveling, my husband and I usually reside at a Marriott. Over the weekend, we stayed in the Springhill Suites in Hampton on Power Plant Parkway. This had to be the worst hotel room that we've ever had. When we first arrived, the room was uncomfortably hot. Once the room finally cooled off, the entire side of the room (near... More 

Was this review helpful? Yes 1
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Pamela K, Thank you for taking the time to review your recent stay with us on Trip Advisor. We are very concerned to read that your stay was less then acceptable due to HVAC issues and malfunctioning microwave. I can assure you the issues you pointed out have been addressed by our engineering team in the guest room you were... More 

South Boston, Virginia
2 reviews
2 of 5 stars Reviewed May 30, 2015

Walls in room were scuffed up and appeared dirty. Some white putty-like substance stuck on the legs of the coffee table, making it look like a blob of toothpaste! The walls had been "spot" pained to attempt cover up of spots on walls, which stood out terribly. PAINT THE ENTIRE ROOM. The mint green couch had numerous dark stains on... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Susan A, Thank you for leaving feedback about your recent stay at SpringHill Suites Hampton. We are sorry to see that you were less then impressed with your room overall. The team takes customer service and satisfaction extremely serious. We will make every effort to make the improvements you suggested about the guest room you stayed in in regards to... More 

Layton, Utah
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 29, 2015

This hotel is close to Hampton activities. We used it as a base for a family visit. The staff is friendly, the breakfast is good (cooked oatmeal, scrambled eggs, meat, fruit, waffles, etc.). The rooms are clean and well arranged. The indoor pool is small but nice. The hot tub is good after a day's activities.

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

masseyfj5, Thank you for taking the time to write a review about your recent stay with us here at SpringHill Suites Hampton. We are happy to see that you enjoyed using the hotel's amenities such as the pool, jacuzzi, and breakfast areas. In the future we hope to be you to see you again when you are in town for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

Very comfy beds, great breakfast selection, very big rooms, fast internet. It was very quiet throughout the night. Our room had a big flatscreen. Very helpful and friendly staff. Close to local activities and has a good location. If we ever come back to that area we would stay here.

Was this review helpful? Yes 1
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

humor1217, Thank you for taking the time to review our hotel on Trip Advisor about your recent stay with us. We are delighted to read that you had a great experience during your time with us. Our goal is that each and every guest have a fantastic experience when staying with us wanting to return in their future travels. We... More 

Blacksburg, Virginia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 12, 2015

My daughter and I stayed here in early May 2015 for a big middle and high school technology competition. Rooms are very spacious and the colors are inviting. Bed was very comfortable and placement of TV between two rooms allowing it to turn toward either room was well thought out. That being said, the room has seen some guests who... More 

Was this review helpful? Yes 2
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Gus T, Thank you for taking the time to review your recent stay with us at SpringHill Suites in Hampton. We are happy to see that overall you enjoyed your stay with us. We apologize about the housekeeping service falling short of your expectations on the second day and assure you your comments will be shared with the team in... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

I try to stick with Marriott properties only. I really don't care for the Springhill Suites Brand. While the rooms are a good size the work desk is very small and poorly lit. There is also a large living room area with a couch that is simply ugly. I think the rooms are supposed to have a modern/retro feel that... More 

Was this review helpful? Yes
Jason M, General Manager at Springhill Suites Hampton Coliseum, responded to this review

Ox1990, Thank you for taking the time to leave a review about your recent stay with us at SpringHill Suites Hampton. We are sorry to read that you are not a fan of the brand overall as we try to "inspire" travelers with a sense of exploration and local flare. We are however delighted to see that you enjoyed your... More 

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