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Country Inn & Suites By Carlson, Hampton

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1551 Hardy Cash Drive, Hampton, VA 23666
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Country Inn & Suites By Carlson, Hampton
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Country Inn & Suites By Carlson, Hampton
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150 Reviews from our TripAdvisor Community

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Traveler rating
    50
    36
    24
    17
    23
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63
19
9
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (19)
  • Jun-Aug only
    (64)
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    (21)
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Champaign, Illinois
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My party had rented two rooms with the other party having made the reservations. I inquired on check in if we could get the AAA rate though we hadn't specified it when making the reservation.. Good news is that we could. The clerk collected driver's licenses from the two of us, the other party's credit card and my AAA card.... More 

Was this review helpful? Yes
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

We are sorry for any inconvenience. I can give you a further explanation over the phone about certain policies. Thank you. More 

Winchester, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The pool had great hours. Every staff member that I encountered was helpful and friendly, from the front desk, to housekeeping, I believe I encountered a maintenance guy who was friendly, and I noticed the breakfast lady chatting with a guest in a friendly manner. I would definitely stay again!

Was this review helpful? Yes
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

Thank you very much we appreciate it. More 

Coastal South Carolina, South Carolina
1 review
2 of 5 stars Reviewed 1 week ago

I drove 7hours just to get treated like I didn't matter. My Suite was very nice. Front Desk clerk was very rude. I had an issue with my neighbors. if your looking for an establishment that values there customers then this place is not it.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

We are sorry for any inconvenience. Please call me at the hotel to discuss this matter further. More 

Hague, Virginia
1 of 5 stars Reviewed 1 week ago

Motel 6 is better value. Room smelled like mildew. TV is static. Bathroom flooded. Pillows where small. Bed was higher at foot. Like an incline. Pool was dirty. No hottub. Pool room was hot. Ice machine worked slow. Soap stinks.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

I am sorry for your inconvenience. We will adjust these issues on our end. Thank you. More 

Woodbridge, VA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I wouldn’t recommend this hotel to anyone! I have stayed at this hotel many times over the years with no issues. I made a reservation months ago for a June 2015 music festival at the Hampton Coliseum. I never received a confirmation email and could not locate the confirmation number. So the week of the festival, I called to verify... More 

Was this review helpful? Yes 2
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

Thank you for your comments. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed 7/15/15 -7/16/15 here for one night while we went to tour Christopher Newport university. We had 2 rooms both were stinky... Lord the room smelled very musky like old Molded carpet. Ac was set in 74 so room was very hot & musky smelling .. We went to first desk got some Lysol spray which didn't help.. So... More 

Was this review helpful? Yes
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

We are sorry for any inconvenience. Please call me at the hotel so I can get some more information about your stay. Thank you. More 

Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Never even stayed here. Had to cancel reservation because something came up. Called to inquire about my refund and the owner (as he identified himself) was extremely unprofessional, nasty and rude. He even called me out of my name and at first refused me of my refund. Wouldn't recommend this hotel to anyone based on how I was treated by... More 

Was this review helpful? Yes 1
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

I issued you your refund maam. If there is anything else we can do for you please let us know. I am sorry about any inconvenience you had. Thank you. More 

Hampton va
1 review
5 of 5 stars Reviewed 3 weeks ago

If i ever had to stay at any location i would stay here no where elese the kidds love being here the area the hotel house keeping and the cleaness of the hotel was exclent. I want to say great job to the hold team and nice support to the boss or manger.the manger was very polite and reconized his... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
niravdpatel26, General Manager at Country Inn & Suites By Carlson, Hampton, responded to this review

Thanks so much for your kind words. We look forward to hosting you again. Thank you again. More 

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