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All 26 Hampton hotels

Embassy Suites Hampton Roads - Hotel, Spa & Convention Center

3.5 of 5 Hotel   |   1700 Coliseum Dr, Hampton, VA 23666
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Embassy Suites Hampton Roads - Hotel, Spa & Convention Center

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Ranked #4 of 26 hotels in Hampton
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Linda N Penzance, United Kingdom
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354 people have reviewed this hotel

Traveler rating
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120
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Penzance, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

The breakfast and evening reception make this good value for money but dont bother to upgrade to a premium room, it isnt worth the extra and the 'snacks' are a joke. This hotel was well located for shopping and sightseeing in the area.

Review collected in partnership with Embassy Suites Hotels

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Long Island, N.Y.
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
151 helpful votes 151 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I was stunned by my experience at this hotel, especially since it is ranked so high on TripAdvisor. I started my four day stay with a 5 star rating that by the morning of my four day, have dropped to 2. If you plan on holding a convention, large gathering or just host a large groups of kids, (which I... More

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EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear HareWeGo, Thank you for taking the time to share your experience with us. We do serve both to the individual and to the masses depending on what is going on in the local area driving demand for lodging. We were disappointed to learn that you did not find our service to be quick in resolutions which is what we... More

Philadelphia, PA
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Family and I arrived (4 total) planning to spend four nights. Went to room and found the smallest beds I've ever seen in a hotel. When they say "double beds", I'm not sure what two people would comfortably fit. The beds were no more than 4' wide! Went back to front desk, where I was told all their rooms with... More

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EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear kckiss, Thank you for taking the time to share your review. We were disappointed to learn that our accomodations were unable to provide you with what you were looking for as a family. We do have two bed sizes in our guestrooms, a single king bed or two double beds in the standard double bed size. We also offer... More

Richmond, VA, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

This guest was not told there would be a Bernese Mountain Dog Convention with hundreds of dogs running around the lobby, jumping on guests, smelling up the hallway, barking in the night, and disrupting the entire experience. I do like dogs -- however, being at this hotel on business every entrance and exit from the hotel was threatened by my... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear Andrew S, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and we have learned a lot from hosting this group. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments. Sincerely, Hotel... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hampton Roads Embassy Suites provided another positive experience with this hotel chain. Great beds, great breakfast, great happy hour! My only complaint is that the last Embassy Suites I stayed at had nicer appetizers in the evening. So, I was a bit disappointed with chips & a vegie tray but only due to a previous stellar experience.

Review collected in partnership with Embassy Suites Hotels

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EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear Kathy B, Thank you for your positive review! It was nice to hear you enjoyed your stay with us as well as the amenities we offer. For our evening reception we do provide light snacks in accordance with our brand standard and offer appetizers available for purchase through our in-house restaurant. We thank you again for your review and... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Overall, this was a great place to stay--the rooms were spacious and clean, and the beds were very comfortable. The staff bent over backwards to help with anything that came up. Breakfast was a little slow, but very good. The managers reception was ok...the drinks were great but the appetizers were dismal. We would definitely stay here again!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear Ron D, Thank you for your positive review! We were pleased to hear you enjoyed your stay especially that you found our staff to be helpful and accomodating. We will share your feedback regarding breakfast and the evening reception with our food and beverage team. Thanks again and we hope to see you soon for your next stay! Sincerely,... More

United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Holy Yikes -- worst front desk staff ever (apologies to the few good ones). I had a project to complete for the group I was with and the night staff I had to deal with was absolutely awful -- shocking that in the hospitality industry such people were even allowed to speak with the public! Nice hotel, good management, nice... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear Mary-Ann B, Thank you for taking the time to post your review. It was nice to hear that overall you enjoyed your stay at the Embassy Suites Hampton Roads. I am glad we were able to discuss your experience with our night staff yesterday morning and hope that you choose to visit us again for your next stay in... More

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

Was here for a dog speciality. Hotel full and very busy not only with two legged guests but four legged as we'll. for the first time hosting a dog show staff was cool as cucumbers. Everyone from maintenance, housekeeping, food service and front desk a smile on their face and good service in their sole. Kudos!!!!i have stayed in and... More

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EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear Cindy S, Thank you for your positive review! It was so nice to hear you had a first class experience while staying for the dog show this past week. We'll be sure to share your nice comments with our team members. Thanks again for your review and we hope to see you again the next time you visit the... More

Northern NJ
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed to visit Hampton VA for an event at Boo Williams Sports Complex. The Embassy Suites location is convenient to that complex, as well as a host of shopping and restaurants. The hotel is atrium style, with a comfortable and attractive decor. Although a large hotel with 10 floors at capacity, it was relatively quiet. Check-in and out was fast.... More

Was this review helpful? Yes
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear SDND, Thank you for taking the time to share with us your experience during your recent stay at the Embassy Suites Hampton Roads. We were pleased to hear you enjoyed your time with us while attending an event at the Boo Williams Sports Complex. It was especially nice to hear you found our breakfast selection to be plentiful and... More

Washington DC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Had an omelet station, where you could personalize and customize your omelet and go back for seconds. The lobby was beautiful, its like walking into a vacation in one single room. It was clean and very welcoming.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyHampton, General Manager at Embassy Suites Hampton Roads - Hotel, Spa & Convention Center, responded to this review

Dear Sandra B, Thank you for your positive review. We are glad you enjoyed the welcoming ambiance of our hotel and our cooked-to-order omelet station. Thanks again and we look forward to your next visit to Hampton, Virginia! Sincerely, Hotel Management More

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Additional Information about Embassy Suites Hampton Roads - Hotel, Spa & Convention Center

Also Known As:
Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
Embassy Suites Hampton Rd Convention Ctr Hotel
Embassy Suites Hampton
Hampton Embassy Suites
Address: 1700 Coliseum Dr, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Hampton
#3 Business Hotel in Hampton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hampton Roads - Hotel, Spa & Convention Center 3.5*
Official Description (provided by the hotel):
New Hotel. Reservations accepted for arrivals starting on June 15, 2005. ... more   less 
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