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Extended Stay America - Hampton - Coliseum

2.0 of 5
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1915 Commerce Drive, Hampton, VA 23666
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Extended Stay America - Hampton - Coliseum
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Ranked #16 of 26 Hotels in Hampton
A recent review
4 of 5 stars Reviewed January 7, 2015
Midcenturymike Ottawa, Canada
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41 reviews from our community

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    6
    5
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 23, 2015

We were unaware several people had been robbed on this property. The companys solution, hire temp. Security then let them go. Of course, what happened?? More muggings. This location has NO cameras for your security, low outside lighting, if u smoke, outside with no protection is where you must go... a quick prayer for your safety is recommended. Other then... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the safety and security is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have discussed your concerns with upper management to ensure your experience is not repeated. I really appreciate you bringing this to our... More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

I planned to stay for 2 nights but ended up here for 5 days. The night clerk Alicia was very friendly and helpful along with the rest of the staff. I stayed in the new wing and found it to be a spacious room with good parking nearby. all other adjacent hotels were at least double the price of the... More 

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Alpharetta, GA
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5 reviews 5 reviews
4 of 5 stars Reviewed September 2, 2014

My husband and I spent a couple of days here visiting our daughter. Brought one of our dogs along. Room was clean and comfortable. Staff was accommodating. Convenient location, plenty of grassy areas and sideways for dog walks. Grab and go breakfast included and price of room was reasonable. Big shopping center with tons of restaurants right across the street.... More 

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Stephens City, Virginia
Top Contributor
80 reviews 80 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 19, 2014

Attending a convention at the near by Hampton Convention Center, I was looking for a place that would be an alternative to an expensive hotel and dining out for 5 days. Having stayed at Extended Stay hotels before, I was delighted to find one so close to the convention center. It was very nice to receive e-mails prior to my... More 

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 25, 2014

Although I read the reviews prior to staying at Extended Stay America Hampton - Coliseum I wanted to give it a chance because the Extended Stay America brand is typically well kept. Unfortunately, the reviews were correct. While the Staff was EXCELLENT - everyone was helpful and available to help when ever we needed them. The rooms are just in... More 

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Charleston, South Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 6, 2014

We expected to see complete hotel room renovation and was shocked to find none. The TV was super small, maybe 24 inches. The bedding had holes in it. The air flow was poor. This hotel should not deceive people by stating that it had renovated all rooms. We only appreciated the location and the discount we received, which should be... More 

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Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 18, 2014

Our family stayed together at this modest, bargain hotel from May 8-11 for the Hampton University commencement exercises and a special family event. This was my first experience with the Extended Stay America chain and I enjoyed the "Welcome Mat" photo on arrival, bright colors in the lobby and the friendly, diverse staff. The location was convenient and safe, though... More 

Was this review helpful? Yes 1
Palm beach gardens
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

It was a great hotel for the price, It was my first time at an extended stay; I stayed 5 nights and didn't encounter any problems. Only thing i would of liked is a hair dryer in the bathroom. The kitchen was perfect size. I like that the windows open to let cool breeze in. I would probably stay here... More 

Was this review helpful? Yes 1
Hampton, Virginia
1 review
2 of 5 stars Reviewed February 8, 2014

There is a lady at the front office who wears blue contacts who was the most disrespectful person that I had met in my life. What kind of an establishment allows somebody as rude and negative as her work the front counter? I caught her rolling her eyes several times when we asked her questions. She was even flirting with... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2013

Stayed at this hotel over 36 times and I can say for location non smoking rooms are top quality only other hotels in area with better rooms are Marriott and embassy ....maybe quality inn but I can say its another story when it comes to smoking rooms they are not as well kept. If booking ahead go with nonsmoking to... More 

Was this review helpful? Yes 1
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