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All 26 Hampton hotels

Extended Stay America - Hampton - Coliseum

2.0 of 5 Hotel   |   1915 Commerce Drive, Hampton, VA 23666
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Extended Stay America - Hampton - Coliseum
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Ranked #17 of 26 hotels in Hampton
A recent review
4 of 5 stars Reviewed February 18, 2014
Stina89c Palm beach gardens
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35 people have reviewed this hotel

Traveler rating
    11
    9
    3
    3
    9
See reviews for
8
4
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Palm beach gardens
1 review
4 of 5 stars Reviewed February 18, 2014 via mobile

It was a great hotel for the price, It was my first time at an extended stay; I stayed 5 nights and didn't encounter any problems. Only thing i would of liked is a hair dryer in the bathroom. The kitchen was perfect size. I like that the windows open to let cool breeze in. I would probably stay here... More

Was this review helpful? Yes
Hampton, Virginia
1 review
2 of 5 stars Reviewed February 8, 2014 via mobile

There is a lady at the front office who wears blue contacts who was the most disrespectful person that I had met in my life. What kind of an establishment allows somebody as rude and negative as her work the front counter? I caught her rolling her eyes several times when we asked her questions. She was even flirting with... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2013 via mobile

Stayed at this hotel over 36 times and I can say for location non smoking rooms are top quality only other hotels in area with better rooms are Marriott and embassy ....maybe quality inn but I can say its another story when it comes to smoking rooms they are not as well kept. If booking ahead go with nonsmoking to... More

Was this review helpful? Yes 1
Bryson City, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 5, 2013

So to start out with the hotel staff was rude from the moment we walked in. When we went to pay they told us our price was over $80 more than it was supposed to be, we tried to tell them this, but the lady kept telling us "Oh.. well its this new price." she wouldn't listen to us and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Ashley - I appreciate you taking the time to write a review of your experience with us. Please accept my sincere apologies for the billing issues you experienced at check-in and throughout your stay. I can assure you that I have reviewed our policies with the entire team so that they are better able to handle situations like yours in... More

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2013

The hotel did not appear to be full judging by the parking lot. We were given a room that looked like it was halfway through a renovation done by first graders. The vent fan over the oven was totally rusted. The sink dripped so badly we turned off the water under the sink. The toilet began to run in the... More

Was this review helpful? Yes 1
Newport News, Virginia, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2013

I'm local to the area but wanted to stay somewhere close to all of the restaurants that were showing the Mayweather fight so that we would be within walking distance just in case the drinking got out of hand. I booked the room late evening and went to check in immediately. Front desk attendant (Toni was her name I believe)... More

Was this review helpful? Yes 1
Carrollton, Virginia
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed July 29, 2013

Disclaimer: This will likely be a lengthy review. It will be long because (1) I think potential customers want to know the whole story before they spend their money, and (2) I see that management reads the reviews. I recently had a lengthy stay at the Extended Stay American in Hampton. I selected this hotel because the few rooms that... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 16, 2013 via mobile

After finding fleas in our room and requesting for my money back, I asked for the hotel manager to call me at 9 when she got to work. They ignored my request and I still haven't recieved my refund. The night staff was rude and didn't even appear to know she was working in a hotel. Also, the night staff... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed for the level of cleanliness in your room, and when reported, the staff did not attend to your needs properly or efficiently. Poor room cleanliness and a lack of customer service from the employees, is not something we take very... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 15, 2013 via mobile

We walked into our room and immediately were covered in biting and jumping fleas. We turned right around and will be getting a full refund. The woman at the desk was apologetic but was unable to refund the money immediately. We had to wait until 7AM to talk to a manager, even though it was a charge on a card.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my most sincere apologies for the level of cleanliness in your room. The staff and I strive to provide comfortable accommodations for all of our guests to enjoy, which is why I am so disheartened to read your remarks. Still, I am... More

DC
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2013

As someone mentioned in a previous review it was all i needed for the weekend. Clean, comfortable and great location. Check-in was simple. Prime location to mall, restaurants, the Coliseum, and Boo Williams Sportsplex, which is what we were there for. Aside from the terrible smoke smell in the halls even though our room and the entire floor seemed to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to thank you for sharing your experience with us. I am very happy to hear that you found our location to be clean, comfortable and convenient. As well, that you enjoyed our grab-and-go breakfast, which is a new feature at our hotel. Still, I apologize that a Front Desk Agent was... More

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Additional Information about Extended Stay America - Hampton - Coliseum

Also Known As:
Extended Stay America Hampton / Coliseum Hotel
Extended Stay America Hampton / Coliseum Hotel Hampton
Extended Stay America Hampton
Extended Stay Hampton
Hampton Extended Stay
Address: 1915 Commerce Drive, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 26 hotels in Hampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Hampton - Coliseum 2*
Reservation Options:
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