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Extended Stay America - Hampton - Coliseum

2.0 of 5
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1915 Commerce Drive, Hampton, VA 23666
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1 room 1 guest
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Extended Stay America - Hampton - Coliseum
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51 Reviews from our TripAdvisor Community

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Traveler rating
    14
    13
    6
    5
    13
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14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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    (51)
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    (14)
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    (19)
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    (7)
  • Dec-Feb only
    (11)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

If your are looking for a place to stay where the staff will do whatever they can to make your stay amazing then look no further than ESA Hampton Coliseum. The manager and the staff are super friendly and knowledgeable, especially Victoria. Staying here was so much nicer then at a normal hotel as they have a small kitchenette which... More 

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Providence Forge, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Clean, Spacious, Much Room. Hotel Clean. Love the room & will be coming back! I remember a female name, "Cheena", when checking in, whom was so nice. Also A female name, "Ashley",who I spoke with for a while. They both have Excellent Customer Service. I truly cannot wait to come back. My entire family stayed at this hotel & loved... More 

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Charlottesville, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There are at least 5 hotels nearby. My room was on the second floor (queen bed), which was a little stuffy but quite big and clean. It contains a small kitchen but you have to bring your own cutlery or ask the front desk. 3 mins walk to the bus stop and 10 mins to a shopping center with Target... More 

Was this review helpful? Yes 1
Hyattsville, Maryland
1 review
1 of 5 stars Reviewed 1 week ago

My one night stay was terrible. The tub was cleaned, straight hairs were found all over. I could not shower so I had to wash in the sink but the sink did not drain which was ridiculous. The tub and sink did not drain AT ALL. I told the night front representative who told me she was would make a... More 

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Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel was not well-kept at all. They allowed people to smoke and congregate at the entrance every evening so that you could barely get in. Lots of downtrodden types there that seemed to have had a hard life. Safety was questionable and we saw some very unsightly stuff there. We left after one night and finished our last 4... More 

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Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that our hotel did not exceed your expectations. Please accept my apology. In response to your feedback, we will continue to work hard on keeping the smoking areas cleaned. We continually work to improve our hotel, so I really appreciate... More 

Richmond, Virginia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I booked this room for an AAU track meet and was very disappointed. When I first called to book over the phone, the operator who made my reservation was not in a quiet space and was constantly yelling at her kids. I should've known what I was in for then. She advised me that the double room would be the... More 

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Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I appreciate you bringing your experience to our attention. Please accept our apologies for the issues you experienced during check-in. In response to your feedback, I will be making sure we are reviewing our room inventory and providing each guest with professional customer services to ensure that your experience is not repeated. Thanks to your feedback, we can continue to... More 

Ramstein-Miesenbach, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place is horrible. Here are the things so far that we have found wrong with this place: Room wasn't ready when we arrived at 6pm Room's floor was filthy. I spilled some water on it, and when I wiped it up with a white towel, the towel came up black. Overflowing garbage can for two days at the back... More 

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to hear that your stay was not as satisfactory as we had hoped it would be. I met with the staff, and we will discuss your experience to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your... More 

Huntsville, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

I had to come to the area for a funeral. I so glad that the room was clean and that the staff was great. One less thing I had to worry about during this time. The location is also good and convenient to whatever you may need. Breakfast was a plus too.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to accommodate your needs with a convenient location and a comfortable room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed May 18, 2015

Great service, friendly counter agent, clean and comfortable rooms, what more can you ask for of a hotel? The atmosphere is very calm, warm, and inviting. It is always important for a customer to feel welcomed, and welcomed I most certainly feel every time I stay here. Will be back soon.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for your great review of our property. I'm thrilled that you feel so welcome every time you stay with us. I truly appreciate your kind comments regarding our accommodating staff and inviting atmosphere. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
5 of 5 stars Reviewed April 27, 2015

I must say every time I come to Hampton I stay at this hotel, lashonda, Monica, Mo there awesome, rooms clean, quiet.. Thank you guys for a nice stay..love my extended family extended stay america rocks

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you continue to choose our hotel when you come to the Hampton area. I truly appreciate your kind comments about our staff and hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

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