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Extended Stay America - Hampton - Coliseum

2.0 of 5
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1915 Commerce Drive, Hampton, VA 23666
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Extended Stay America - Hampton - Coliseum
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Ranked #14 of 26 Hotels in Hampton
A recent review
4 of 5 stars reviewed 4 weeks ago
Richard1201 Huntsville, Alabama
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45 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ramstein-Miesenbach, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This place is horrible. Here are the things so far that we have found wrong with this place: Room wasn't ready when we arrived at 6pm Room's floor was filthy. I spilled some water on it, and when I wiped it up with a white towel, the towel came up black. Overflowing garbage can for two days at the back... More 

Was this review helpful? Yes 1
Huntsville, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had to come to the area for a funeral. I so glad that the room was clean and that the staff was great. One less thing I had to worry about during this time. The location is also good and convenient to whatever you may need. Breakfast was a plus too.

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Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to accommodate your needs with a convenient location and a comfortable room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed May 18, 2015

Great service, friendly counter agent, clean and comfortable rooms, what more can you ask for of a hotel? The atmosphere is very calm, warm, and inviting. It is always important for a customer to feel welcomed, and welcomed I most certainly feel every time I stay here. Will be back soon.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for your great review of our property. I'm thrilled that you feel so welcome every time you stay with us. I truly appreciate your kind comments regarding our accommodating staff and inviting atmosphere. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
5 of 5 stars Reviewed April 27, 2015

I must say every time I come to Hampton I stay at this hotel, lashonda, Monica, Mo there awesome, rooms clean, quiet.. Thank you guys for a nice stay..love my extended family extended stay america rocks

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Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you continue to choose our hotel when you come to the Hampton area. I truly appreciate your kind comments about our staff and hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed February 23, 2015

We were unaware several people had been robbed on this property. The companys solution, hire temp. Security then let them go. Of course, what happened?? More muggings. This location has NO cameras for your security, low outside lighting, if u smoke, outside with no protection is where you must go... a quick prayer for your safety is recommended. Other then... More 

Was this review helpful? Yes 8
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the safety and security is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have discussed your concerns with upper management to ensure your experience is not repeated. I really appreciate you bringing this to our... More 

Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

I planned to stay for 2 nights but ended up here for 5 days. The night clerk Alicia was very friendly and helpful along with the rest of the staff. I stayed in the new wing and found it to be a spacious room with good parking nearby. all other adjacent hotels were at least double the price of the... More 

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Alpharetta, GA
Level Contributor
5 reviews
4 of 5 stars Reviewed September 2, 2014

My husband and I spent a couple of days here visiting our daughter. Brought one of our dogs along. Room was clean and comfortable. Staff was accommodating. Convenient location, plenty of grassy areas and sideways for dog walks. Grab and go breakfast included and price of room was reasonable. Big shopping center with tons of restaurants right across the street.... More 

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Stephens City, Virginia
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 19, 2014

Attending a convention at the near by Hampton Convention Center, I was looking for a place that would be an alternative to an expensive hotel and dining out for 5 days. Having stayed at Extended Stay hotels before, I was delighted to find one so close to the convention center. It was very nice to receive e-mails prior to my... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 25, 2014

Although I read the reviews prior to staying at Extended Stay America Hampton - Coliseum I wanted to give it a chance because the Extended Stay America brand is typically well kept. Unfortunately, the reviews were correct. While the Staff was EXCELLENT - everyone was helpful and available to help when ever we needed them. The rooms are just in... More 

Was this review helpful? Yes 3
Charleston, South Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 6, 2014

We expected to see complete hotel room renovation and was shocked to find none. The TV was super small, maybe 24 inches. The bedding had holes in it. The air flow was poor. This hotel should not deceive people by stating that it had renovated all rooms. We only appreciated the location and the discount we received, which should be... More 

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