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All 25 Hampton hotels

Suburban Extended Stay Of Hampton

2.0 of 5 Hotel   |   1616 Hardy Cash Drive, Hampton, VA 23666
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61%
Ranked #8 of 25 Hotels in Hampton
A recent review
4 of 5 stars Reviewed August 14, 2014
Warthog69 Milton Keynes
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59 reviews from our community

Traveler rating
    29
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    10
    8
    7
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10
6
14
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Milton Keynes
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 14, 2014

My Room was a little tired in places but was clean as was the sheets and towels provided. Staff were very helpful and I would stay again if I was on a budget, in fact one of my colleagues paid twice as much near the Coliseum and I waould say his room was a lot worse.

Was this review helpful? Yes 2
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Takiyah, Property... More

2 reviews
2 of 5 stars Reviewed August 5, 2014

Stayed here one night to break up a trip to VA beach. Pros: Clean lobby, friendly staff, basic room, laundry. Cons: carpet needed vacuuming, thin sheets, tiny kitchenette, small fridge. Glad we weren't doing an "extended stay." The place is too small for more than one or 2 nights.

Was this review helpful? Yes
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Hi Erytheria, Thank you for taking to time to write a review. We appreciate all feedback from our guest. I am happy to hear you received good customer service during your stay. Should you ever decide to stay here again, you might want to consider one of our larger rooms. We do offer doubles, kings with a double and queen... More

Chesapeake
1 review
2 of 5 stars Reviewed August 4, 2014 via mobile

The sheets were dirty and I had to wait a hour and a half for some more, the carpet was filthy,when walked on it barefoot me feet was sticky the room stink to bad the couch was old and dirty the mattress made noise EVERYTIME I moved, this was the worst stay ever and I will NEVER come back!

Was this review helpful? Yes
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Drear Katrice 211, I am sorry to hear your stay was less than satisfactory, Please understand the comments we receive are taken seriously, and the appropriate action has been taken. Please accept my apology for any inconvenience these issues my have caused. More

Newark, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

this was my 3rd or 4th time i stayed there and each time gets better...george and takiyah always make me feel welcomed and the staff is very polite and helpful. the room was clean and comfortable. i would definiteley stay there again and recommend it to others...thanks everyone for the hospitality.

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of the entire staff I thank you for your kind words. It is only through our guest eyes that we can accurately assess the quality of the service and accommodation. Again thank you for your kind words. More

Selma, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014 via mobile

Nice hotel for a extended stay (limited staff). George is awesome, one of the most friendly and helpful staff members I've ever encountered at any hotel. Hotel could use a little updated, but overall a good place to rest for a few nights.

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. It is truly rewarding when a guest recognizes our staff's efforts, and takes the time to mention it. We look forward to your next visit. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014 via mobile

Could have used more kitchen supplies to cook with....and an ashtray for the smoking room but everything great. Would definitely stay there again. Would have loved a pool but traded it for a full kitchenette.

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

I am writing to let you know how delighted we were to receive your kind words of praise. We strive to provide the best customer service possible to our guest all the time. It is truly rewarding to know a guest had a good stay and that the kitchen served you well. Since we do not have a pool, I... More

Lancaster, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

I had an awesome stay! the room was very clean! the cleaning staff was awesome to if i needed anything they gave it to me....i want to send a big thank you to george it was the most upbeat an out going person there! i will miss ya george! thank you lori

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank You Lori! More

Hampton, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2014

I check in with my family about 3 or 4 months ago. During this time my best friend started to work here I will withheld her name due to she past away when she worked here. During that time the front desk staff takeyah, butteflies. George. and especially Ms. Diane& Rodney were the pillar of greatness. When my best friend... More

Was this review helpful? Yes 2
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of our hotel staff, I would like to thank you for your kind words. It is truly rewarding when a guest recognizes our staff's efforts. We all wish you the best during your trying times. Marti R. A leader is only as strong as her team and team is only as strong as it's leader. More

Knoxville, Tennessee
Top Contributor
54 reviews 54 reviews
8 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 13, 2014

On May 10th, I reserved one room for my family attending our daughter’s graduation at this hotel. In fact, I had three reserved three rooms (two from a different hotel). I put my mother in this location because it was a much superior hotel of the two reserved. The place is well kept. It had a mini-kitchen with min-frig. However,... More

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of our staff, I am writing to let you know how delighted we were to receive your kind words of praise. We strive to provide the best customer service possible to our guest at all times. But it is only through their eyes that we can accurately assess the quality of the accommodations and service we provide. We... More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 25, 2014

This review is so pathetic, I debated on writing it. Having decided to do so, I will maintain my verbal composure as best I can. After having made my reservation at Suburban, well en route, my mother called me to inform me I was denied accommodations. She proceeded to advise me of the reason. It was due to a poor... More

Was this review helpful? Yes
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Dear Ms. Sy I am extremely pleased to hear that my front desk team was "delightful and helpful" . I do agree with you that " Drama and Business are not a profitable combination" For that very reason we decided to cancel your reservation. Unfortunately there comes a time when it is in both the guest and hotel's best interest... More

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Additional Information about Suburban Extended Stay Of Hampton

Address: 1616 Hardy Cash Drive, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Of Hampton 2*
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Also Known As:
Suburban Extended Stay Of Hampton Hotel Hampton
Suburban Extended Stay Hampton
Extended Stay Hampton
Hampton Extended Stay

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