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All 26 Hampton hotels

Suburban Extended Stay Of Hampton

2.0 of 5 Hotel   |   1616 Hardy Cash Drive, Hampton, VA 23666
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61%
Ranked #7 of 26 hotels in Hampton
A recent review
4 of 5 stars reviewed 3 weeks ago
teekiya Selma, North Carolina
  • Overview
  • Reviews (55)
  • Photos (3)
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
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55 people have reviewed this hotel

Traveler rating
    28
    4
    10
    6
    7
See reviews for
10
6
13
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Selma, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel for a extended stay (limited staff). George is awesome, one of the most friendly and helpful staff members I've ever encountered at any hotel. Hotel could use a little updated, but overall a good place to rest for a few nights.

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. It is truly rewarding when a guest recognizes our staff's efforts, and takes the time to mention it. We look forward to your next visit. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Could have used more kitchen supplies to cook with....and an ashtray for the smoking room but everything great. Would definitely stay there again. Would have loved a pool but traded it for a full kitchenette.

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

I am writing to let you know how delighted we were to receive your kind words of praise. We strive to provide the best customer service possible to our guest all the time. It is truly rewarding to know a guest had a good stay and that the kitchen served you well. Since we do not have a pool, I... More

Lancaster, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

I had an awesome stay! the room was very clean! the cleaning staff was awesome to if i needed anything they gave it to me....i want to send a big thank you to george it was the most upbeat an out going person there! i will miss ya george! thank you lori

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank You Lori! More

Hampton, Virginia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2014

I check in with my family about 3 or 4 months ago. During this time my best friend started to work here I will withheld her name due to she past away when she worked here. During that time the front desk staff takeyah, butteflies. George. and especially Ms. Diane& Rodney were the pillar of greatness. When my best friend... More

Was this review helpful? Yes 2
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of our hotel staff, I would like to thank you for your kind words. It is truly rewarding when a guest recognizes our staff's efforts. We all wish you the best during your trying times. Marti R. A leader is only as strong as her team and team is only as strong as it's leader. More

Knoxville, Tennessee
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 13, 2014

On May 10th, I reserved one room for my family attending our daughter’s graduation at this hotel. In fact, I had three reserved three rooms (two from a different hotel). I put my mother in this location because it was a much superior hotel of the two reserved. The place is well kept. It had a mini-kitchen with min-frig. However,... More

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of our staff, I am writing to let you know how delighted we were to receive your kind words of praise. We strive to provide the best customer service possible to our guest at all times. But it is only through their eyes that we can accurately assess the quality of the accommodations and service we provide. We... More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 25, 2014

This review is so pathetic, I debated on writing it. Having decided to do so, I will maintain my verbal composure as best I can. After having made my reservation at Suburban, well en route, my mother called me to inform me I was denied accommodations. She proceeded to advise me of the reason. It was due to a poor... More

Was this review helpful? Yes
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Dear Ms. Sy I am extremely pleased to hear that my front desk team was "delightful and helpful" . I do agree with you that " Drama and Business are not a profitable combination" For that very reason we decided to cancel your reservation. Unfortunately there comes a time when it is in both the guest and hotel's best interest... More

Hampton, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014

I would like to thank George for the customer service at the suburban extended stay George was great and was ready to help with anything that was need during my stay!!!! I can not wait to stay there again!

Was this review helpful? Yes 2
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for your review. I am sure George will be happy to hear that he was able to assist in making your stay here a good one. More

Newport News, Virginia, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 10, 2013

Just needed an overnight stay so didn't really want to pay to stay somewhere expensive...was given an early check in, the front desk representative (I believe her name was Takiyah) was great, made check in quick and easy. Room had a queen sized bed, partial stove top, microwave, refrigerator and freezer. Room was clean and comfortable, the shower was great.... More

Was this review helpful? Yes
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Dear Taa721, Thank you for taking to time out of your day to write a review. We appreciate all feed back. We are working on replacing all of our TV's and should have that task complete soon. In the spring we will have new furniture pieces in the room as well. We look forward to seeing you again soon. Marti More

Hampton, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

I have stayed at this hotel several times and will recommend it to anybody. They have made my stay extremely comfortable and all staff has been accommodating. George has been there every time i have stayed there. He's super in his delivery with all guests. A great listener and very imformative. LaShonda has also went out of her way to... More

Was this review helpful? Yes 1
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Susan, Thank you for all your kind words, the team is always happy to hear when they are doing well. Giving the very nature of the business , the hours are long and demanding. that is why it is truly rewarding when a guest recognizes our staffs efforts and take the time to say so. Marti More

Hampton, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2013

I find it pretty hilarious that there are "excellent" reviews for this hotel. I don't know if they logged on and rated themselves or what, but they in no way match the experiences I have had at this place. I WOULD AVOID THIS PLACE, THERE ARE PLENTY OF OTHERS TO CHOOSE FROM IN THE AREA. Here are a few highlights... More

Was this review helpful? Yes 2
Marti R, General Manager at Suburban Extended Stay Of Hampton, responded to this review

George S. Thank you for taking the time to write a review. I am happy to hear the staff treated you well. Being an extended stay hotel we do have limited office hours, however we do have the information posted explaining how to reach the after hours call service. When the office closes we also lock our doors thus allowing... More

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Additional Information about Suburban Extended Stay Of Hampton

Address: 1616 Hardy Cash Drive, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Of Hampton 2*
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Also Known As:
Suburban Extended Stay Of Hampton Hotel Hampton
Suburban Extended Stay Hampton
Extended Stay Hampton
Hampton Extended Stay

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Hampton
Hotel Class
Number of rooms
141

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