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All 26 Hampton hotels

Candlewood Suites - Hampton

2.0 of 5 Hotel   |   401 Butler Farm Rd, Hampton, VA 23666
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78%
Ranked #4 of 26 hotels in Hampton
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed May 9, 2014
Kathy M
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89 people have reviewed this hotel

Traveler rating
    49
    21
    8
    5
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 9, 2014

This the first time we have stayed at a candlewood. Very friendly check in. Every thing was great until she told me there were no ice machines. We had driven all day and were tired and didn't want to go hunt ice. She told me to pop the switch to the icemaker and we would have ice in 30 minutes.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Hampton, responded to this review

Dear Kathy M, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We so sorry to see you did not enjoy your overall experience with us and regret the issues you had surrounding... More

Southfield, Michigan
Top Contributor
79 reviews 79 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 22, 2014

Stayed overnight for a funeral. Staff was very welcoming. Had booked for two nights, but decided to leave for CT. after the funeral to visit family. Call and cancelled the second night before arriving, that was taken care of without any problems. In a very quite area. The hotel is not near any thing, it is in what appears to... More

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2 reviews
5 of 5 stars Reviewed March 14, 2014

Stayed here for a little over a week. My boyfriend and I were not impressed with the original hotel we had booked so we did some research and found Candlewood. We were just looking for a decent clean place to stay for a week while also being on a budget. When we walked in it was much nicer than we... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2014

A work colleague and I had another fine stay while traveling on business. Everything worked the way it was supposed to, reservations, the room, the room coffee maker. The desk area was well designed for working on a laptop and the chair comfortable. The staff were all professionals.

Was this review helpful? Yes
Spartanburg, South Carolina
1 review
5 of 5 stars Reviewed February 8, 2014

My sister and I came to Hampton, Va. for me to have proton radiation at the Hampton University Proton Institute. When I searched for a place to stay, we wanted handicap accessible, efficiency full kitchen rooms and a pet friendly place to stay for my 3-weeks of treatment. We arrived from South Carolina to be greeted by staff who were... More

Was this review helpful? Yes
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Sarah H, thank you so much for your review! We appreciate you and your sister staying with us while here in Hampton, and we are thrilled to have provided you with such comfortable accommodations. I will pass your kind words on to the staff, and once again, thank you so much for your 5 star review! More

Annapolis, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 26, 2014

My only regret is taking this long to review an excellent facility that had all the comforts of home and a staff that made you feel welcome at every turn. I stayed for 12 days in December, and it was the end of a two month road trip. Every aspect of the stay was perfect. The beds were fantastic, bathrooms... More

Was this review helpful? Yes 1
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

William S, first and foremost, thank you so much for taking the time to write such a descriptive review. We are thrilled we have earned your business in the Hampton Roads area, and can't wait to have you back soon. We try to aim for all the comforts of home, and create a "family feel" experience with our guests. I... More

Baden, Switzerland
Top Contributor
51 reviews 51 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 12, 2013

Although this charming place is hidden away along a tree-lined road, it is just what you need after a long day or night's up and down in this busy part of the east coast. The people are welcoming, friendly, helpful and warm. Better than even a jaded road warrior could hope for. There is no restaurant, but the "Candlewood Cupboard"... More

Was this review helpful? Yes
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Dear Mike M, thank you so much for taking the time to share your pleasurable experience with us! We appreciate your feedback, and we are ecstatic that you enjoyed your stay with us. I am glad you found the Suite to be properly equipped to make your stay more comfortable. We hope to see you again, if you find yourself... More

Hampton, Virginia
1 review
5 of 5 stars Reviewed December 3, 2013

I have been a resident of Candlewood for a little over 3 months now. I decided to choose an extended stay play because I am still deciding wheter or not to make Hampton my perment home. The atmosphere, staff, and service is excellent. The room is great and very spacious. It has been a great experience staying here! The hotel... More

Was this review helpful? Yes
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Dear DanielMartinGreen, thanks so much for your review. We are so happy you are enjoying your extended stay with us. Our favorite part of running a extended stay hotel, is having the chance to really make it feel like home, whether you are here for 4 nights, 3 weeks, or 3 months. We appreciate you allowing us to be your... More

Kalamazoo, Michigan
Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 10, 2013

We loved everything about this place; off the highway so it was a quiet sleep, clean rooms, friendly staff, very pet friendly in an area you could walk your dog off the premises too, nice kitchen in the room to fix your own food, ample size room.

Was this review helpful? Yes
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Dear Judi H, Thank you for taking time to give feedback of your stay, and I am so happy you enjoyed your experience here at Candlewood Suites! We do everything possible to make sure our guests, and their pets, are well taken care of. I am glad you enjoyed your lake side view, and we do hope to see you... More

Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 31, 2013

The staff were all extremely courteous and helpful. Gave good local directions. Room was perfect for business travel, comfortable chair for large countertop work area, lots of plugs at counter top, not underneath where you have to crawl to get to them. The kitchen was nice.

Was this review helpful? Yes 1
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

MikePsy, thank you for your positive feedback of your recent stay with us. I am thrilled to see you enjoyed our suites. Time and thought went it to our renovations and I am glad they worked well for you. I will pass your compliments to the staff, they work hard to make sure every guest is satisfied with their experience... More

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Additional Information about Candlewood Suites - Hampton

Address: 401 Butler Farm Rd, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Hampton 2*
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Also Known As:
Candlewood Suites - Hampton Hotel Hampton
Candlewood Hampton
Hampton Candlewood Suites

42 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style
#2 Best Value Hotel in Hampton #2 Business Hotel in Hampton #5 Family Hotel in Hampton
Hotel Class
Official Description (provided by the hotel)
New Renovated Guest rooms. Feel free to experience the Candlewood Suites Hampton, VA. Enjoy our extended stay hotel offering apartment like studio and one bedroom suites, similar to corporate housing. At this recently renovated hotel, enjoy our new Comforts of Home Bedding Collection, fully equipped kitchens, free local calls, and stay connected via our free high-speed Internet access. Unwind in our complimentary fitness center while using our free guest laundry. Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. We are a pet friendly hotel (fees apply). The hotel is convenient to numerous businesses, Langley AFB, Fort Monroe, NASA Research Center, Ft Eustis, Hampton Coliseum, Hampton University, Newport News Naval Base, and Hampton Convention Center. The hotel is 21 miles from Norfolk International Airport (ORF). US Armed Services and government employees are welcome at Candlewood Suites Hampton which always offers government per diem rates. Whether staying for business, pleasure, or relocation, the caring staff at the Candlewood Suites Hampton is ready to serve you! Consider us home while visiting Hampton Roads, Yorktown, Newport News, Williamsburg, Norfolk, and Suffolk, VA. ... more   less 
Number of rooms
98

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