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Candlewood Suites - Hampton

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401 Butler Farm Rd, Hampton, VA 23666
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Candlewood Suites - Hampton
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121 Reviews from our TripAdvisor Community

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Hampton, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would not give this hotel one star, however I have to leave this in order to post this review. First of all, the staff calls me on the room phone telling me to keep it down. Mind you that my children were laying in the bed and in the couch once we arrive to the room, playing on their... More 

Helpful?
1 Thank Joann W
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Joann W. for the feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Our staff here at Candlewood Suites Hampton takes great pride in ensuring each of our guests have a great stay with us. I apologize if we gave you the impression of feeling unwelcome. Guest satisfaction is very... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015

Super polite and friendly staff, nice property, your own well-equipped kitchen, on-site "market", free laundry, exercise equipment, and a quiet location. Oh...and it's half to 2/3's the cost of an (also nice) Hampton Inn. What's not to like?

Helpful?
1 Thank Kurt P
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Kurt P for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We are delighted to hear you had a great stay with us. Our team takes pride in making sure each guest has a wonderful experience while staying at our property. Thank you for the feedback and... More 

Apex, North Carolina
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 11, 2015

We stayed 2 nights at the Candlewood in Hampton. The staff was beyond amazing! We arrived later in the evening and the hotel is not only a little hidden, it doesn't have the wow factor when you pull up. I believe that the property is a bit older, yet much of the rooms and hotel has been renovated. The VHS/DVD... More 

Helpful?
1 Thank FoutsNC
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you FoutsNC for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We are delighted to hear you had a great stay with us. Our team takes pride in making sure each guest has a wonderful experience while staying at our property. We appreciate your feedback and look forward... More 

Lexington, Kentucky
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 10, 2015

Stayed with my 2 dogs overnight on my way back from D.C. They charge a small fee for a pet and the setting is very quiet but close to restaurants and malls. My room had a queen bed and a kitchenette - bed was comfortable and the kitchen had everything you would need. The only downside to the room, was... More 

Helpful?
1 Thank girlfromipanema2013
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you girlfromipanema2013 for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We apologize that the room was not to your satisfaction, and hope you will give us another chance the next time you are in the area. Once again, thank you for the review. More 

New City, New York
Level Contributor
5 reviews
3 of 5 stars Reviewed August 31, 2015 via mobile

Staff friendly and accomodating. Room a bit small for 3 people but we managed. Only there for 2 nights. Close to mall area. If traveling with small children free washer and dryer on premises. Great when coming back from beach/waterperks to dry everything. Buckrow beach close by not crowded. Free admission and free parking. Park area at beach great for... More 

Helpful?
Thank Tisha R
IHGCare, Guest Relations Manager at Candlewood Suites - Hampton, responded to this review

Dear Tisha R, Warm greetings from Candlewood Suites Hampton, VA. We thank you for bringing your experience to our attention and we are glad that your stay went commendable. Thank you for noting our good location. We also appreciate your kind words towards our hotel staff, this certainly inspires us more to continue what we are doing. We apologize, though,... More 

Julian,PA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 27, 2015

We stopped here as a break traveling South to Outer Banks to beat weekend traffic Saturday Morning. Not the cheapest place to choose but, we were very satisfied with the accommodations. We had a dog with us. The Hotel is pet friendly albeit a small charge. Location was very close to interstate yet in a quiet setting. Staff were friendly... More 

Helpful?
1 Thank gee51
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you gee51 for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We are delighted to hear you had a great stay with us. Our team takes pride in making sure each guest has a wonderful experience while staying at our property. We look forward to seeing you again... More 

1 review
5 of 5 stars Reviewed August 24, 2015 via mobile

We stayed here 3 days 2 nights with our dog for a getaway and loved every minute of it! The staff are super friendly and helpful. The flat top stove and ice maker in the freezer were just a bonus as well as the 2 grills near the gazebo for the guest to use. This was much more then we... More 

Helpful?
Thank PaperChasing S
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you PaperChasing S for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We are delighted to hear you had a great stay with us, and took advantage of our many amenities. We look forward to seeing you again the next time you are in the Hampton Roads area.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

I stayed at this hotel overnight for a business trip. The room was clean and cozy, and the front desk staff was very attentive to my needs. Imani at the front desk called up to my room after I checked in to make sure everything was ok and to see if I had what I needed. I'd definitely stay there... More 

Helpful?
2 Thank April B
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you April B for the review. We are delighted to here you had a wonderful stay with us at Candlewood Suites Hampton. Our staff takes great pride in making sure each guest has a great stay with us, and we will pass along your kind words to Imani. We appreciate your feedback, and we hope to provide accommodations again... More 

Boston, Massachusetts
Level Contributor
142 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 17, 2015

I went on a sudden business trip recently and my usual hotel did not have a room to accommodate my extended stay. My travel agent booked this hotel for me and I decided to give it a try. I was hesitant at first with the location and the lack of breakfast but once I got my routine down, this place... More 

Helpful?
3 Thank Leo F
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Leo F for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We are delighted to hear you had a great stay with us. Our team takes pride in making sure each guest has a wonderful experience while staying at our property. We look forward to seeing you... More 

Alexandria, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2015

We use Candlewood whenever we can when traveling for business. The layout is perfect; living and kitchen areas separate from the bedroom. The staffs are always accommodating, plenty of parking, full kitchen, snack bar, outdoor grilles....

Helpful?
1 Thank Dave G
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Dave G for your recent visit at the Candlewood Suites Hampton and for taking the time to share your experience with us. We are delighted to hear you had a great stay and took advantage of our unique amenities. We appreciate your business and hope to provide accommodations in the future. Once again, thank you for the review. More 

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