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All 26 Hampton hotels

Courtyard by Marriott Hampton

3.0 of 5 Hotel   |   1917 Coliseum Drive, Hampton, VA 23666
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67%
Ranked #6 of 26 hotels in Hampton
A recent review
4 of 5 stars reviewed 1 week ago
Toya U Norfolk, Virginia
  • Overview
  • Reviews (77)
  • Photos (24)
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  • Room tips (13)
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77 people have reviewed this hotel

Traveler rating
    24
    28
    15
    5
    5
See reviews for
16
14
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Norfolk, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here 7/19/14. I checked in around 1130pm. Upon arriving the doors were locked but security let me in right away, that was nice in my opinion that the doors were locked and you could only get in with your keycard. My check-in time was very fast. The only thing I can say is that the female behind the desk... More

Was this review helpful? Yes
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Toya U, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Thank you for the feedback on the directions you received. I'll be sure to address that.. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is... More

Dundee, Michigan
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

first the good things....close to freeway, GREAT BED, and has a pool for the kids. Things that need improvement...sofa bed wasn't comfortable (no extra bedding in the closet), and the room had that "hotel" smell, perhaps smokers? But over all it was a NICE hotel.

Was this review helpful? Yes
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Shelly, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Thank you specifically for the feedback re: the smell of the room as well as the sofabed. We are addressing both so that our future guests will not have that same experience. Everything we... More

Mons, Belgium
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is convenient to the Hampton coliseum and convention center. My room was clean and pleasant. The staff were very friendly and helpful. I appreciated the fitness room - not much equipment but a good variety and sufficient for my needs. I'd stay here again when traveling for business. My room had a refrigerator which was helpful but my... More

Was this review helpful? Yes
Christopher P, Manager at Courtyard by Marriott Hampton, responded to this review

The location is convenient to the Hampton coliseum and convention center. My room was clean and pleasant. The staff were very friendly and helpful. I appreciated the fitness room - not much equipment but a good variety and sufficient for my needs. I'd stay here again when traveling for business. My room had a refrigerator which was helpful but my... More

Cleveland, Ohio
Top Contributor
56 reviews 56 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 23, 2014

The room did not have a view but it was clean and comfortable. The staff was very friendly and I would stay at this property again. The location is near a mall with lots of places to eat. Having never visited this place before it is a nice get away if you want to miss DC.

Was this review helpful? Yes 1
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Admin 77, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Rochester New York
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 19, 2014

The rooms are a little dated and worn but not that bad. Hotel is very close to the coliseum and a mall just a short walk or drive from the hotel. We didn't use the pool but we did eat at the bistro. Food was average.

Was this review helpful? Yes 1
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Jimmy: Thank you so much for your feedback about your stay at our hotel. We just finished a renovation in 2012 along with the addition of our BISTRO. I'm so sorry that your food and beverage experience was just average. We strive to make sure all of our guests feel comfortable and have a positive experience. I would love... More

Christiansburg, Virginia
Top Contributor
57 reviews 57 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed May 8, 2014

Stayed one night traveling for business. Everything was good .. Friendly staff, easy check in process, clean room. Had dinner and breakfast in the bistro, and both were good. I enjoy the Marriott brand, and this was another great stay. Will definitely stay here again if in the area!

Was this review helpful? Yes 2
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Kimberly, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

newark
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 23, 2014

The Marriott hotel is always my choice when traveling...I loved my room great check in service. My nephew was also loved the lobby I would definitely stay there again. I didn't have problem with my room. The beds were comfortable and clean.

Was this review helpful? Yes 2
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Teadrinker64, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Top Contributor
54 reviews 54 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 16, 2014

We couldn't believe how nice and friendly this hotel was! I stay at Courtyard Marriott's 10-15 times a year and was left impressed beyond words with this hotel. The rooms were kept very clean and the housekeeping was very attentive. All employees were super friendly and helpful. The only downside is weekends when sport teams stay. The teams there the... More

Was this review helpful? Yes 3
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear Allen, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 31, 2014

we reserved 2 rooms and asked for 2 rooms with double beds or Queens preferably, when we got there we had a king with a pull out, they did finally call and said they had a double for us, but we were settled in and one of the people coming ended up not coming, then we needed extra pillows and... More

Was this review helpful? Yes 1
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear 3pearls: Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with our hotel. You indicated in your response that you had issues with getting extra pillows. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More

Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 6, 2014

The lobby was inviting and clean. The staff was very friendly, helpful abduction nice. The hotel property looked well maintained. however at a closer look..... there was hair all over the bathroom and sink. there was urine on the toilet seat and floor. The balcony was filthy and the sheets were stained with some sort of grey paint.

Was this review helpful? Yes 2
Mark B, General Manager at Courtyard by Marriott Hampton, responded to this review

Dear JDK003, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with our hotel. You indicated in your response that you had issues with Housekeeping overall. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or... More

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Additional Information about Courtyard by Marriott Hampton

Address: 1917 Coliseum Drive, Hampton, VA 23666
Phone Number:
Location: United States > Virginia > Hampton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Hampton 3*
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Also Known As:
Courtyard By Marriott Hampton Hotel Hampton
Courtyard Hampton
Hampton Marriott
Hampton Courtyard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
146

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