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Crowne Plaza Hampton Marina

3.5 of 5 700 Settlers Landing, Hampton, VA 23669
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Crowne Plaza Hampton Marina
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Crowne Plaza Hampton Marina
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291 reviews from our community

Traveler rating
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    92
    55
    23
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Jose, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The restaurant was completely empty at 1pm during the middle of the week (very bad sign). We thought that we couldn't go wrong ordering the cod fish sandwiches and home made potato chips (WRONG!). The fish was processed, previously frozen, served lukewarm and had a few cold spots. The roll was not fresh. The chips were overcooked and flavorless. And... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for sharing your comments. We are sorry to hear about your experience. It should not have happened. More 

Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I stayed here three days ago I not only am I giving you guy 10s, I'm giving you 11's. Mainly because of the gorgeous Front Desk Agent Opal was the most friendliest person I met. very personable felt comfortable relaying my minor issues of my room with her and she handled them with ease. And I met her boss Stephen... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. We appreciate your nice comments and look forward to your next visit. More 

Haverhill, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

We came here on July while vacationing from NC the staff was so nice the scenery was so pretty it was at a seaside view almost felt like I was on a cruise there was an outdoor pool the restaurant was nice too I enjoyed the meal the bed was relaxing I would totally recommend this place.

Was this review helpful? Yes
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your nice comments about the staff here at the hotel. More 

Columbus, New York, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have never been treated more personally that at this venue. Our niece's wedding recep. was held there and your staff, Theresa Baggs, Janera, Thelma, Nisae, Kat and Simone became like friends in just one night. No one else would note a guest limping and ask if there was a problem and doctor a blister from ill fitting shoes. That... More 

Was this review helpful? Yes
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel. More 

Hampton, Virginia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel's public areas were lovely with a nautical theme. We had called ahead to make sure they were offering a traditional Thanksgiving dinner and they read me the menu so we were expecting limited but traditional choices. We arrived about 4 pm to discover they were out of turkey (apparently they cooked 3 but offered it on their brunch... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback. I do apologize for your dining disappointment. It should not have happened. More 

Hampton, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Candace Elliott is a great example of the right person that will make a good experience a great experience. Her customer service and concern for the guest are wonderful. The room was for a family member that needed wheelchair accessible and she loved the room.

Was this review helpful? Yes
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your nice comment about our hotel.We appreciate your review. Thanks again. More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there and honestly I do not see why people would make bad comments about this hotel. The only small issues I had was the dining servers seem to be a bit distracted and not attentive and the rooms were a bit run down The Housekeeper Ebony was very friendly the Banquet manager Teresa and the front office Manager... More 

Was this review helpful? Yes 2
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel for your traveling needs.and thank you for your nice comments about our hotel and staff. More 

Dayton OH
2 reviews
2 of 5 stars Reviewed 3 weeks ago

My first impression of this hotel was poor, and unfortunately did not improve significantly. When I arrived on a Wednesday evening, the hotel bar was having live jazz and they were packed full. This caused the patrons to spill into the lobby, being loud and raucous. When arriving at my room, I was very disappointed to see that it was... More 

Was this review helpful? Yes
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel I am sorry for the inconveniences you incurred they should not have happened. We hope you will give our hotel another try in the future. More 

Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Booked this hotel for my supervisors' conference at Hampton University and he was extremely pleased. Thank you so very much for the wonderful visit at your hotel. Your hospitality exceeded my expectations, and I appreciate your staff being committed to providing the highest level of customer service possible.I will definitely recommend your hotel to my colleagues and friends, and am... More 

Was this review helpful? Yes
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback regarding your stay with us. We will be sure to share it with our team. Thanks again. More 

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 7, 2014

My wife and I stayed here for the HU homecoming weekend. Best choice ever! If you get a room street side you have a great view of the parade in the comfort of your room. It's clean, modern, and priced right...unlike other hotels in the area. A short walk over the bridge and your on campus. Winds are high on... More 

Was this review helpful? Yes
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for writing a review of our hotel. We are happy to hear you found our your room to be clean and modern We will be sure to share your comments with our staff here at the hotel. We look forward to your next visit. Thanks again. More 

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Additional Information about Crowne Plaza Hampton Marina

Address: 700 Settlers Landing, Hampton, VA 23669
Phone Number:
Location: United States > Virginia > Hampton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza

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