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Crowne Plaza Hampton Marina

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700 Settlers Landing, Hampton, VA 23669
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Crowne Plaza Hampton Marina
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Crowne Plaza Hampton Marina
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312 reviews from our community

Traveler rating
    97
    98
    61
    24
    32
See reviews for
78
82
21
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Noosa, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Very old and tired furnishings badly needs a lift. Sheets too small for bed as only covered half way down the sides and not to underneath. Even the curtains in the lobby were dirty at the top of them.

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback. More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel in the past and it seems that they have not done anything to update the hotel or at minimum maintain it. Our room door would not lock when we closed it and we had to jimmy the lock to get it to lock, not to mention that one night we nearly got locked in... More 

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Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel. More 

Frankfort, Illinois, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I presented a workshop in the ball room and this hotel was both scenic and affordable. The hotel staff made it even better! They were helpful and went out of their way to accommodate us! The hot cookies were awesome! And my room services was delicious! Great hotel!!! Great staff!!!

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Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel and your nice comments about our Team. We will be sure to share your review with our Team at the hotel. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location was right on the harbor where the sail boats docked. Room overlooked the water. The room was very nice, all the staff I encountered were extremely friendly and helpful.. The only thing was the food in the restaurant was not great the second night.

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Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel and for your review. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I WALL NEVER STAY HERE AGAIN. HORRIBLE!! Out of the 3 days my wife and I stayed at this hotel, we had to change rooms 4 times. 2 times was because of all the noise and construction (drilling and hammering) and the 3rd was due to the room being freshly painted and overwhelming paint fumes which were causing my wife... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback regarding your stay. More 

Alexandria, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2015

My husband came to Hampton for business. I traveled with him on this occasion. We are here for a week! I dropped him at his meeting and went to check into the hotel. I asked the front desk staff For some help getting luggage in, due to back problems. A kind gentleman in engineering came right away. He not only... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel and for you nice review. More 

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2015

We found the hotel staff very friendly and knowledgeable, the lobby and restaurant very nice and the location is great. But, the room needed help. The shower had mold and missing tile grout, the linen was torn and had stains that looked like blood and the carpet shows wear. The best part of the room besides the marina view was... More 

Was this review helpful? Yes 2
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel. More 

Portsmouth, New Hampshire
1 review
3 of 5 stars Reviewed April 4, 2015

Booked a King with an anticipated marina view as advertised and depicted but, what we found was approximately 75% roof top below view. I concur with a previous review that the AC/Heater is way to loud when it kicks on well, you will know it. No bath tub with the King "marina view" which was very disappointing for my fiance... More 

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Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel and your feedback. More 

Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 21, 2015

Attended a couples retreat in the hotel. The views over the marina with the open large windows were great. The facilities themselves showed wear, the AC was extremely loud and the temp was either a little too cold or little too hot. Most of the floors had wall paper starting to curl. The main floor was kept in good order... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for taking the time to review our hotel. More 

Williamsburg, VA
Top Contributor
80 reviews 80 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed March 8, 2015

Attended my son's Boy Scout Eagle award dinner here with my family - YUCKERS. Are you kidding? The food service for about 300 people took over 1 hour and 45 minutes as delivered by 3 waitresses. 3 Waitresses for 300 people? And at one point the kitchen ran out of food and left the last table without dinner for over... More 

Was this review helpful? Yes 1
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback. It is appreciated. More 

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