One of the friendliest greetings and most accomadating desk clerks I have ever encountered at a hotel. So much so, that I wish I had gotten her name and written a note to the manager. Clerk accepted a recently expired coupon on a weekend. I expected some sort of hassle over the coupon since it was a weekend, but got... more

The hotel needs major renevations inside and out. My family's stay was not great. The room was dirty with the scent of stale smoke and my in-laws had cockroaches. There were also problems with the electronic keys working. While the hotel is obviously in need of repair and upgrades the staff tries their best to accomodate guest. The front desk... more

We have booked groups at this hotel for several years and I cant imagine going anywhere else. Group reservation staff is exceptional. Bryan has made our stay quick and painless for several years. Front end staff was courteous, efficient and friendly. We are already booked for next year. more

My husband, one year old, and myself stayed in this hotel because our a/c was being repaired at our home in hampton va! First let me say we ALWAYS stay with holiday inn no matter where we are! I cant even begin to tell ya how disgusting and outdated this hotel was. The layout is very confusing and it took... more

Spent the night calling the front desk repeatedly and complaining about the party going on directly accross the hall from our room. The sent up a woman security guard a couple times, but the noise continued. Doors slamming, loud voices and loud music. This lasted until after 4am. I complained again upon checkout and was told they had a record... more

When check in is at a certain time, one would expect more than 1 desk clerk working to check people in. Not at this location. After a 27 mintue wait, another clerk finally came out from the back office to assist with the long line of customers. When we walked into the building where our room was located, the smell... more

i wouldn't recommend this hotel for one main reason, cockroaches, there was an infestation of cockroaches in my bathroom, and the door too my bathroom was warped. The pool was nice more

This hotel was probably "grand" in the '80s. It is in need of a major remodel and steam cleaning inside and out. Other much nicer hotels on same road with similar rates. No washclothes in room, dirty dishes left outside door, dirty carpet and furniture. Held for 20 mins on phone with front desk trying to get washclothes. Overall dirty... more

I had a convention to attend and wanted to stay in a different hotel and this was a pleasant experience indeed. From the desk staff to the wait staff to the room staff everyone was friendly and helpful. We plan another trip for pleasure this time in September of 2009 and can hardly wait. Sure hope we can get a... more