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Holiday Inn Express Hampton Coliseum Central

2.5 of 5
1813 West Mercury Boulevard, Hampton, VA 23666 (Formerly Quality Inn)
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Holiday Inn Express Hampton Coliseum Central
Ranked #3 of 27 hotels in Hampton
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65 reviews from our community

    Trip type
Traveler rating
    28
    25
    5
    4
    3
Date Rating
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2013 NEW

This was just a quick in and out trip. Room was comfortable, breakfast was good, and staff was courteous. We had planned to stay just off the highway so location was great for us. This was a basic stay for us but totally met expectations.

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Augusta, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2013 NEW

When I first walked in this hotel, I was impressed. It appeared to be clean, staff was friendly. And the amenities were clearly marked and easy to find. The room itself was nice with decor. My only complaint is the hair that was in the shower on the walls and the shower floor. Also several hairs on the bed. Those... More

Was this review helpful? Yes 1
Richmond
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2013 NEW

The hotel is clean and nice like all the hotels operated by Landmark.My only problem is I stay there every week with my crew (5 rooms) and I had some tools stolen out of my truck.I do not blame the hotel because it was my fault for not locking it up but there are some shady hotels down the street... More

Was this review helpful? Yes 1
Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 20, 2013

Thank you for taking the time to share feedback on your recent stay with us. We truly apologize for the situation that you described in your comments. We make every effort to provide you with a safe and secure environment during your stay. We appreciate that you are pleased with your accomodations and our service. We will be contacting you... More

Lititz, Pennsylvania
1 review
5 of 5 stars Reviewed May 10, 2013

We paid a great low rate for the room but it was the staff that made our stay. They were genuinely friendly and very conscientious of the guests. One particular staff entered the elevator with me. He asked me my floor and pushed the button for the 4th floor. Once we passed the 2nd floor he pushed the button for... More

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Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 20, 2013

What a great comment to receive from you regarding your recent stay. Our associates all have a common goal- to provide a memorable experience for our guest. We are pleased that one of our associates helped to make your stay a pleasant one. We appreciate your comments and we wish to extend to you a return visit so that we... More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

The rooms were quiet and clean. The beds were comfortable. At the price I paid, that is the main thing I ask for in a hotel. As mentioned by others, the elevators were kind of scary. The breakfast was so bad, we opted to eat elsewhere on the second day. The inside pool was good for kids to splash around... More

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Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 21, 2013

Thank you for your recent comments regarding your stay with us. We are extremely pleased that you were happy with your accommodations. The areas you addressed that were a concern will be reviewed and the necessary adjustments will be made. We did have several large groups scheduled during the time of your stay and we do apologize for any disruptions... More

Ivybridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2013

This hotel proved to be a little gem. The staff and rooms were great but agree with a previous comment regarding the lifts. They are old and the doors close quickly. The AC was of the older type and therefore very noisy indeed. Had to shut it off during the night and so the room became too warm. Good pool... More

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Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 5, 2013

Thank you for your recent comments regarding your stay with us. We are extremely pleased that you were happy with your accommodations. The areas you addressed that were a concern will be reviewed and the necessary adjustments will be made. It is our goal to always try and met the needs of our guests and we extend an invitation for... More

Hampton, Virginia
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 12, 2013

The hotel itself is still a mix of old and renovated portions, you can tell. The elevators are old with some new wood paneling inside (they're kinda scary, too, bouncing and doors closing fast, etc). But the friendliness of the staff makes up for any problems here! The breakfast is nice and ample, the standard of all HIE's everywhere. The... More

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See 3 more reviews by schoolybear for Hampton
Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 5, 2013

Thank you for taking the time to share with us your feedback regarding your recent stay with us. We are extremely happy that you found your accommodations comfortable and that the location suited your needs. We are addresing all of your concerns and assure you that the necessary corrections will be made. We value all of your comments and we... More

Greensboro
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2013

This hotel is reasonably priced and is very close to the Peninsular Town Center, entrance to 64 and the Coliseum. The free hot bar breakfast was a filling, clean and nicely stocked. (Sausage, eggs, pancakes). The decor and furniture made the room feel warm and inviting. It has armoires and a faux wood, storage shelf in the bathroom. Although I... More

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Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 21, 2013

Thank you for your recent comments regarding your stay with us. We are extremely pleased that you were happy with your accommodations and that our location and breakfast met your expectations. We truly apologize for the behavioral concerns that you indicated you encountered during your visit. We require a professional and pleasant demeanor from all associates as well as our... More

NYC
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed April 8, 2013

i made a reservation for 2 rooms after describing exactly what is needed --the 2 rooms i wanted--i needed to be able to care for disabled seniors --i was very descriptive and was told " yes", there would be the accomodations for our needs---we arrived and were told that " no " there are no handicap rooms available and further... More

Was this review helpful? Yes
Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 5, 2013

Thank you for providing us with feedback regarding your recent stay. We do truly apologize for the confusion you experienced with your reservations. We will be sending you a separate email in efforts to research the details of your unfortunate experience. We truly want you to know that we do care about your total guest satisfaction. Our commitment to you... More

Chantilly, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2013

We experienced excellent service and hospitality. I and my family are very pleased. Beautiful, clean room, very modern, and nice to look at, elegant and luxureous. Breakfast was phenomenal. Every request was met with courtousy and politeness by all the staff, from the front office, to the maintenance staff aswell as kitchen personnel, everyone! My 2 yr. old son ran... More

Was this review helpful? Yes 2
Donna F, General Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review
May 5, 2013

Thank you for your recent comments regarding your stay with us. We are extremely pleased that you were happy with your accommodations. It is our goal to always try and met the needs of our guests and we thank you for allowing us to do that for you. We hope that your stay was memorable and we extend an invitation... More

 
 
 
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Additional Information about Holiday Inn Express Hampton Coliseum Central

Also Known As:
Quality Hotel
Quality Hotel Hampton
Quality Inn Hampton
Hampton Quality Inn
Address: 1813 West Mercury Boulevard, Hampton, VA 23666 (Formerly Quality Inn)
Phone Number:
Region: United States > Virginia > Hampton
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Hampton
#8 Business Hotels in Hampton
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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