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Holiday Inn Express Hampton Coliseum Central

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1813 West Mercury Boulevard, Hampton, VA 23666 (Formerly Quality Inn)
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1 room 1 guest
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Holiday Inn Express Hampton Coliseum Central
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173 Reviews from our TripAdvisor Community

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Traveler rating
    89
    58
    17
    6
    3
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63
26
14
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lacey, WA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had such a positive experience with Holiday Inn in Kentucky, I was hoping they were all fabulous. Nope. Front Desk Staff is adequate, but not especially friendly. Not enough luggage carts and no one to help. Small rooms that are rundown and not very clean. Always love a " short curly" on my bathroom floor. Blech. Several broken items... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review

Dear messageinabottle, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept my apologies for falling short of your expectations especially on the the cleanliness of the room and the pool. Rest assured that these issues will be looked into. We would hope that you would give us another chance to... More 

Hampton, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I've traveled to many different places and hotels over the past 15 years and I never felt the need to review hotels, but this time I am because of such exceptional service. While the hotel is an older hotel, it was recently redone and I found the King room I stayed in for two weeks for a workshop that I... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 5 weeks ago

The rooms were clean and had all the necessities BUT I can assure you the staff at this hotel makes the stay. From the check in to the check out, everything was as awesome as one could ever hope for. EVERYONE we encountered that worked there were more than happy to see us and ask if there was anything they... More 

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Columbus, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 17, 2015

Came in the middle of the night, they were very helpful, and all the staff was very friendly. Rooms were tight, but clean. Even one issue that we did incur, with AC was resolved with in 30 minutes. Pool is smaller than most, but clean. convenient location.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hampton Coliseum Central, responded to this review

Dear j_boo913, Thank you for taking the time to post a candid review of our property during your stay. We are glad you found our staff friendly and helpful and that our location and amenities were suitable to your needs. However, we are sincerely sorry for the issues you had with the air conditioning unit. We're glad that our staff... More 

Yorktown, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 12, 2015

stayed two nights at the holiday inn express. VERY impressed with two of their employees. Sharon at the front desk went above and beyond to help me to print out my boarding pass. she was supportive, positive, and very helpful. Tim the maintenance tech came to our room to solve a problem with our bath/shower. He was also positive, pleasant,... More 

Was this review helpful? Yes 1
Norfolk UK
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 7, 2015

Stayed here for two nights for the Hampton Jazz Festival, which was a short walk away from the hotel. We had a very warm welcome, all the staff were helpful and friendly. There was even a Saturday afternoon 'warm up' party with wine and canopies for guests before the jazz festival, with music! As other reviewers have pointed out, coffee... More 

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1 review
5 of 5 stars Reviewed July 5, 2015 via mobile

I am a tough customer and hard to please. I must say this hotel went above and beyond for my family during our stay. The front desk is nothing but polite and helpful, housekeeping bent over backwards to meet my demanding needs at all hours, from giving me more towels to more coffee for the coffee machine and the breakfast... More 

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Wayne, Michigan
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 4, 2015

The second leg of my trip took me to the Hampton Roads area, and I stayed at the HI Express Hampton. At the door, I was told my room was originally not ready, as I was early. I stressed how much I needed a room, as I was spending the day in Norfolk, not returning until around 11PM. As I... More 

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Charleston, South Carolina
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 2, 2015

The location is excellent and the staff are better than any other hotel staff I have met. Darrell Jones is an excellent hotel manager and makes sure his guests are treated well. The special touch of a reception, featuring a really good jazz musician, was delightful! The wine and cheese treats hit the spot. We really enjoyed the Hampton Jazz... More 

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1 review
5 of 5 stars Reviewed July 2, 2015

We recently stayed at this hotel (June 27 - 29th) for the Hampton Jazz Festival. We didn't arrive to the hotel until after the concert on Saturday night; they were still holding our room for us! They offer a free breakfast for the guest...it's not just a continental breakfast either. It's a full breakfast with several different choices! The manager,... More 

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