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Ambassador Inn & Suites

2138 West Mercury Blvd, Hampton, VA 23666
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Best prices for: 1 room 1 guest
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Ambassador Inn & Suites
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Ambassador Inn & Suites
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37 reviews from our community

Traveler rating
    15
    5
    2
    3
    12
See reviews for
14
5
3
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
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    (37)
  • Mar-May only
    (9)
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    (7)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (3)
All months
Russell, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

I checked into this hotel on a Monday evening. First I checked was the heater, which did not work. I was given another room. The next evening, I called the front desk to ask for clean towels, as the room did not get cleaned. By the time I checked out on Thursday morning, the room had not been cleaned once... More 

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Hampton, Virginia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 19, 2015

I stay here a few times a year when in the area and have seen this hotel go from scary, to awful scary, to not too bad, to a pretty nice place with friendly staff. Not fancy and not a lot of amenities, but large clean rooms and comfy beds with free wifi. That seems to be changing again...Karen the... More 

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Raleigh
Top Contributor
52 reviews 52 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 11, 2014

The motel was extremely clean, the people were friendly, free parking and free Wi-Fi. It was so much better than I expected, my daughter actually wants to stay there again next year. She said the bed was soooo comfortable, I was actually able to sleep most of the night but I have back troubles, lucky for me they have elevators.... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed November 4, 2014

I arrived late and exhausted from the days events so I didn't take opportunity to inspect my room until awaking late in the evening after check-in. While in preparation for my next event, I discovered a large red carpet stain at the side of the bed, only to wonder if it were blood, and is there a white chalk outline... More 

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Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

The rooms were FILTHY! The carpets were stained, the sheets dirty and the bathroom hadn't been cleaned well in a very long time. Also there was only one set of towels in a room for two people. Upon inspection of the room I wanted to call down to the desk and tell them what I had found. Unfortunately I couldn't... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 22, 2014

I stayed here on a last minute trip. wow was I shocked the customer service was great. the location was great. the swimming pool was great comfortable water temp. guest service rep always walking around checking on things. friendly staff

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New York City, New York
1 review
5 of 5 stars Reviewed September 8, 2014

We were a little sketchy about staying here after reading the reviews but we've had no problems whatsoever. The hotel staff is fast and have great attitudes. Everything was provided that we needed for our stay. Room was clean. Lobby was clean. Pool was very clean and child friendly. 5ft at the deepest end. For the price, we will definitely... More 

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Hampton, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 7, 2014

I am in the Newport News/Hampton VA area on an extended stay for business. After checking dozens of hotels, I'm glad I chose Ambassador. Other hotels in the area are higher priced and aren't really clean. I have been here for 6 weeks now and any issue I had was addressed quickly and resolved. I could be here for up... More 

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Bridgewater, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 11, 2014

This place is disgusting! The room was filthy and there were cockroaches crawling on the walls and floor! There were people drinking and acting crazy and the police were there arresting one of them when we arrived. Needless to say, we did not stay!

Was this review helpful? Yes 2
Glens Falls, New York
Top Contributor
109 reviews 109 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 5, 2014

Disgusting. Stained. Scary. No matter what you paid it was too much. Spots of spooge on the floor and one towel. No joke thete seemed to be hookers and Johns down the hallway. Nasty smell. Gross place. Stay away.

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