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All 26 Hampton hotels

Ambassador Inn & Suites

2.5 of 5 Hotel   |   2138 West Mercury Blvd, Hampton, VA 23666
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Ambassador Inn & Suites
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61%
Ranked #10 of 26 hotels in Hampton
A recent review
4 of 5 stars Reviewed June 13, 2014
Lauren R
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26 people have reviewed this hotel

Traveler rating
    12
    4
    1
    2
    7
See reviews for
7
4
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The rooms were fifthy we had to clean with pine sol and lysol ourselves, drains in the tub were full of hair which we had to unclog! Bed was wet with yellow fluid, smelled like pee! Lots of homeless looking people using the hotel to live.Not a friendly environment for children! The manager named Karen was very rude and refused... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 24, 2014

I have stayed in this hotel for the last 10 years when it was LA Quinta and it was great. In June I stayed again when it was Ambassador and it was awful. No pillows, stopped up drain, TV didn't work for 2 days, the breakfast consisted of bananas and cereal. They served instant coffeee and instant orange juice. Won't... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed June 13, 2014

We found this hotel after having an awful experience at another local hotel. Since we had an event at the beach early in the morning and on a post graduate budget, we needed something. When we walked in the door, we were greeted with kindness and a welcoming attitude. We explained our experience of the night and she was more... More

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Grand Isle, Vermont
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014

Made this reservation thru "bring fido.com" since we were traveling with pets. Worst recommendation ever. Room smelled of smoke no toilet paper, dirty bedspread, sticky floor. Moved us to handicapped room. No amenities. Passable room. Would not recommend this place to anyone.

Was this review helpful? Yes 2
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 21, 2014

Greeted at the front desk with cursing,1st clue. Drove to room and saw kids in breezeway swinging there legs between the rails..2nd clue. Half the doors to room's wide open with people in them looking at everyone who drives up...3rd clue. Got to room and water in tub and sink as if just used or just washed...4th clue. Wife screams... More

Was this review helpful? Yes 2
Knoxville, Tennessee
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 13, 2014

On May 10th, I reserved two rooms for my family attending our daughter’s graduation at this hotel. In fact, I had three reserved three rooms (one from a different hotel for overflow). Rooms are accessed from the exterior. The hotel was clean but average. Honestly, in my opinion, it is more like a $39.95 motel. One of the rooms was... More

Was this review helpful? Yes 1
Gambrills, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 28, 2014

I HIGHLY suggest Ambassador Inn. I was looking for 2 beds for 2 people non smoking and this popped up, had good reviews and location was perfect. I am used to a water bed and this was not board hard nor soft, Just right! Older bathroom but in great working order. A new TV, 2 chairs and a table. We... More

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swati b, Guest Relations Manager at Ambassador Inn & Suites, responded to this review

Thank you so much for taking the time to write such a nice review. As you seen when you where here we are undergoing a lot of remodeling. We cant wait for you to come back to see the improvements we are making. We want you and all our guest to feel at home when staying with us. If there... More

Ridgeway, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 6, 2014

My husband and I were in Hampton on 4-5-2014 and had booked a room here due to the fact that they accept pets. We have never seen such a filthy room EVER! Everything in this room was dirty. All the table tops were filthy with sticky gunk and crumbs on them. The carpet looked as if it had never been... More

Was this review helpful? Yes 1
swati b, Guest Relations Manager at Ambassador Inn & Suites, responded to this review

Dear K L, We received your comments regarding your dissatisfaction with your recent stay with us at the Ambassador inn and Suites. Let me begin by offering you my sincerest apologies for the problems you encountered during your stay with us. We just recently purchased the hotel, and are in the process of a complete renovation of the entire property.... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed March 11, 2014

On a recent trip to visit with our son we booked a room for the weekend based on the pictures and the review "home away from home". The only remodeling they need to do is close it down. The rooms were dirty and gross, too bad we had already paid and I didn't want to lose our money. Never again... More

Was this review helpful? Yes
swati b, Guest Relations Manager at Ambassador Inn & Suites, responded to this review

Thank you for bringing your concerns to our attention, we have recently purchased the hotel from la quinta. i just to assure that all your concerns have not gone attended.We are remodeling the hotel ,upgrading to higher standards to make the hotel a safe an happy place for all are guest to be comfortable. we do apologize for any mishaps... More

Hampton, Virginia
1 review
5 of 5 stars Reviewed March 10, 2014 via mobile

I visited this hotel on my trip to Hampton Va and my experience with this stay was by far one of the best I have had in a long while. I travel for work so I am always in and out of hotels and this is one I will continue to check in to. The staff is amazing. Very friendly... More

Was this review helpful? Yes
swati b, Front Office Manager at Ambassador Inn & Suites, responded to this review

Thank your for your kind comments. We are extremely pleased that you enjoyed your stay, and would like to encourage you to come stay with us again, once our renovations are complete. We are excited about all the changes taking place, and know that you will be too!! Once again, Thank You!!! More

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Additional Information about Ambassador Inn & Suites

Address: 2138 West Mercury Blvd, Hampton, VA 23666
Location: United States > Virginia > Hampton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 hotels in Hampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ambassador Inn & Suites 2.5*
Reservation Options:
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Also Known As:
La Quinta Inn Hampton Hotel Hampton
La Quinta Hotel Hampton
La Quinta Hampton
Hampton La Quinta

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