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Ambassador Inn & Suites

2138 West Mercury Blvd, Hampton, VA 23666
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1 room 1 guest
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Ambassador Inn & Suites
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39 Reviews from our TripAdvisor Community

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Traveler rating
    15
    5
    2
    3
    14
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14
6
3
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • All months
    (39)
  • Mar-May only
    (10)
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    (8)
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    (18)
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virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 13, 2015

Starting with the front desk area and staff. Walking into the lobby the reviews were right...the lobby front desk had bullet proof glass, the front desk staff Bonnie wasnt there and walked in front outside/back area looking very strange. She didn't have my reservation (made through orbitz - note any outside reservations are faxed over to the hotel since it... More 

Was this review helpful? Yes 3
Hampton, Virginia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 23, 2015

I stayed at this hotel I would tell everybody NO STOP DO NOT go to this hotel the manger and his wife are crazy as all out doors i think they are bipolar or something one second they were friendly the next well lets just say they turn on you like a pit bull the room was nasty the carpet... More 

Was this review helpful? Yes 6
Russell, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 4, 2015

I checked into this hotel on a Monday evening. First I checked was the heater, which did not work. I was given another room. The next evening, I called the front desk to ask for clean towels, as the room did not get cleaned. By the time I checked out on Thursday morning, the room had not been cleaned once... More 

Was this review helpful? Yes 2
Hampton, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 19, 2015

I stay here a few times a year when in the area and have seen this hotel go from scary, to awful scary, to not too bad, to a pretty nice place with friendly staff. Not fancy and not a lot of amenities, but large clean rooms and comfy beds with free wifi. That seems to be changing again...Karen the... More 

Was this review helpful? Yes 1
Raleigh
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 11, 2014

The motel was extremely clean, the people were friendly, free parking and free Wi-Fi. It was so much better than I expected, my daughter actually wants to stay there again next year. She said the bed was soooo comfortable, I was actually able to sleep most of the night but I have back troubles, lucky for me they have elevators.... More 

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New York City, New York
Level Contributor
7 reviews
1 of 5 stars Reviewed November 4, 2014

I arrived late and exhausted from the days events so I didn't take opportunity to inspect my room until awaking late in the evening after check-in. While in preparation for my next event, I discovered a large red carpet stain at the side of the bed, only to wonder if it were blood, and is there a white chalk outline... More 

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Chicago, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

The rooms were FILTHY! The carpets were stained, the sheets dirty and the bathroom hadn't been cleaned well in a very long time. Also there was only one set of towels in a room for two people. Upon inspection of the room I wanted to call down to the desk and tell them what I had found. Unfortunately I couldn't... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 22, 2014

I stayed here on a last minute trip. wow was I shocked the customer service was great. the location was great. the swimming pool was great comfortable water temp. guest service rep always walking around checking on things. friendly staff

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed September 8, 2014

We were a little sketchy about staying here after reading the reviews but we've had no problems whatsoever. The hotel staff is fast and have great attitudes. Everything was provided that we needed for our stay. Room was clean. Lobby was clean. Pool was very clean and child friendly. 5ft at the deepest end. For the price, we will definitely... More 

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Hampton, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed September 7, 2014

I am in the Newport News/Hampton VA area on an extended stay for business. After checking dozens of hotels, I'm glad I chose Ambassador. Other hotels in the area are higher priced and aren't really clean. I have been here for 6 weeks now and any issue I had was addressed quickly and resolved. I could be here for up... More 

Was this review helpful? Yes
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