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Comfort Inn Grundy

2.5 of 5
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22006 Riverside Drive, PO Box 37, Grundy, VA 24614
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Comfort Inn Grundy
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Grundy
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40 Reviews from our TripAdvisor Community

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Traveler rating
    20
    10
    7
    1
    2
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9
7
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (40)
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    (11)
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    (15)
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1 review
4 of 5 stars Reviewed 1 week ago

Great Bed ( wife and I slept comfortably), Room smelled like smoke but I should have asked for Non Smoking Room. We were here for a Funeral and Didn't Think It was Quite and on the first floor. Close to an amazing Breakfast Bar. Service was Fantastic. They have a nice outside area to enjoy the fresh morning air. I... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Earl W, We would like to thank you for your kind words . Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Rosemary Carter... More 

Bradenton, Florida
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 29, 2015

During our recent reunion 90% of the rooms were taken by our people. The staff allowed us to use the breakfast room for gathering and visiting. They kept the coffee pot full til late most evenings. Always smiling and pleasant great staff. Noticed the rolls of wallpaper for upcoming remodel, looking forward to the new look. We have stayed before... More 

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Laurie, We always look forward to your reunion. We're glad that your excited about our new wallpaper you will have to come back soon and see the results! Sincerely, Rosemary Carter General Manager Comfort Inn , Grundy Virginia 276-935-5050 More 

Level Contributor
2 reviews
4 of 5 stars Reviewed March 25, 2015

The staff at the hotel was very helpful! Unfortunately, I was unable to complete my stay at the hotel but when making reservations, staff noticed I had already booked rooms and made sure to get back in touch with me to let me know. They were also kind enough to handle a glitch in the computer system when I had... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Noey We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

1 review
5 of 5 stars Reviewed January 19, 2015

All the hotel staff at this location are amazing. Lori in the breakfast room and Robbie at the front desk where extremely kind and helpful to our family during a difficult stay. Our sincerely gratitude. The Goad Family

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Guest,, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Ft Gay, Wv
Level Contributor
144 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed January 4, 2015

We spent most of the summer here at this location while working in the area!! The rooms were super nice and very clean !! The price was very competitive! ! They were easy to work with and they helped us all they could !!

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Ken14fan, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We loved working... More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed September 19, 2014

Tried to get this hotel to pick up their phone 3 times leaving it ring over 20 times each try. No one would answer. Very poor services...I needed to get hold of my husband who was staying at the hotel and had no cell service and could not reach him because their front desk was too lazy to pick up... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Sandy, We are truly sorry about the phone we had our phone system go down and we had technicians working on the problem. We were letting our guest call from our personal cell phones to let their families know that they were down. More 

Richmond, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

Friendly staff, the rooms are in need of a bit of upkeep... beyond house-keeping... old wallpaper, no microwave in the room I had, burn holes in the chairs, etc. Still, not a bad stay. A lot of construction in the area means there might be some mud out front, but inside is kept very clean. There are no other chain... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Nunnia biniss B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Richmond, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

First breakfast is just OK but coffee and tea are very good. Second call to make a reservation ahead of time if having a no smoking room is important otherwise you take a chance that there will be no " No-smoking" rooms. The bed is GREAT. Extremely comfortable. My room was at an end and very very quiet. The pillows... More 

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Terrific, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Burke, Virginia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed August 7, 2014

Stayed here with my family for several days in July. The staff were very courteous and friendly. It was a busy week so there weren't many rooms available. We were placed in a smoking room which was not expected, but with the Comfort Inn being the only hotel in town, we didn't have much of a choice. There was no... More 

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Thank you for staying with us on your visit to Grundy, we stay booked up so when your coming to Grundy you need to call ahead that way we can get the room that you wish to have. We hope to see you again soon and we will try our best to get you that non smoking room. More 

Pigeon Forge, Tennessee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 14, 2014

Spent 5 days in Grundy with 4 in a suite. The staff was first class from check in till the time we left. The lady that prepared breakfast was always pleasant and would go out of her way for us. Room was very comfortable and always clean. Will stay again.

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Tiger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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