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Comfort Inn Grundy

2.5 of 5
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22006 Riverside Drive, PO Box 37, Grundy, VA 24614
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Comfort Inn Grundy
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Ranked #1 of 1 Hotels in Grundy
A recent review
3 of 5 stars reviewed 3 weeks ago
LaurieinBradenton Bradenton, Florida
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39 reviews from our community

Traveler rating
    20
    9
    7
    1
    2
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7
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradenton, Florida
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

During our recent reunion 90% of the rooms were taken by our people. The staff allowed us to use the breakfast room for gathering and visiting. They kept the coffee pot full til late most evenings. Always smiling and pleasant great staff. Noticed the rolls of wallpaper for upcoming remodel, looking forward to the new look. We have stayed before... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Laurie, We always look forward to your reunion. We're glad that your excited about our new wallpaper you will have to come back soon and see the results! Sincerely, Rosemary Carter General Manager Comfort Inn , Grundy Virginia 276-935-5050 More 

2 reviews
4 of 5 stars Reviewed March 25, 2015

The staff at the hotel was very helpful! Unfortunately, I was unable to complete my stay at the hotel but when making reservations, staff noticed I had already booked rooms and made sure to get back in touch with me to let me know. They were also kind enough to handle a glitch in the computer system when I had... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Noey We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

1 review
5 of 5 stars Reviewed January 19, 2015

All the hotel staff at this location are amazing. Lori in the breakfast room and Robbie at the front desk where extremely kind and helpful to our family during a difficult stay. Our sincerely gratitude. The Goad Family

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Guest,, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Ft Gay, Wv
Top Contributor
144 reviews 144 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 4, 2015

We spent most of the summer here at this location while working in the area!! The rooms were super nice and very clean !! The price was very competitive! ! They were easy to work with and they helped us all they could !!

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Ken14fan, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We loved working... More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed September 19, 2014

Tried to get this hotel to pick up their phone 3 times leaving it ring over 20 times each try. No one would answer. Very poor services...I needed to get hold of my husband who was staying at the hotel and had no cell service and could not reach him because their front desk was too lazy to pick up... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Sandy, We are truly sorry about the phone we had our phone system go down and we had technicians working on the problem. We were letting our guest call from our personal cell phones to let their families know that they were down. More 

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

Friendly staff, the rooms are in need of a bit of upkeep... beyond house-keeping... old wallpaper, no microwave in the room I had, burn holes in the chairs, etc. Still, not a bad stay. A lot of construction in the area means there might be some mud out front, but inside is kept very clean. There are no other chain... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Nunnia biniss B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

First breakfast is just OK but coffee and tea are very good. Second call to make a reservation ahead of time if having a no smoking room is important otherwise you take a chance that there will be no " No-smoking" rooms. The bed is GREAT. Extremely comfortable. My room was at an end and very very quiet. The pillows... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Terrific, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Burke, Virginia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 7, 2014

Stayed here with my family for several days in July. The staff were very courteous and friendly. It was a busy week so there weren't many rooms available. We were placed in a smoking room which was not expected, but with the Comfort Inn being the only hotel in town, we didn't have much of a choice. There was no... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Thank you for staying with us on your visit to Grundy, we stay booked up so when your coming to Grundy you need to call ahead that way we can get the room that you wish to have. We hope to see you again soon and we will try our best to get you that non smoking room. More 

Pigeon Forge, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 14, 2014

Spent 5 days in Grundy with 4 in a suite. The staff was first class from check in till the time we left. The lady that prepared breakfast was always pleasant and would go out of her way for us. Room was very comfortable and always clean. Will stay again.

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Tiger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Naperville, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

I do realize Grundy, VA is not on the beaten path, but this hotel is truly top notch in my book. From checkin to checkout everyone treated me as a special person. The room was nice sized and very well appointed. The bed was quite comfortable and the air conditioner worked as expected. Everything in the room was clean and... More 

Was this review helpful? Yes 1
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear CZfan17, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are working with the State VDOT to fix the signs and they are very slow at doing so . We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve... More 

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