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Comfort Inn Grundy

2.5 of 5
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22006 Riverside Drive, Grundy, VA 24614
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Comfort Inn Grundy
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43 Reviews from our TripAdvisor Community

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Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were on our way back from Pikeville and by the grace of God we made it Grundy. Our room was nice, clean and the breakfast was outstanding. All the employees were kind and helpful. Would use them again.

Helpful?
Thank Olivia27Mom
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Olivia72Mom Thank you for taking the time to let us know how your stay was. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Norfolk, Virginia, United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 4, 2015

Folks are friendly, staff is pleasant, rooms are clean and fairly large, My room had refrigerator and microwave in the room. The complementary breakfast in the morning is a bit basic, but the breakfast room personnel are cheerful and help start the day right. And -- there was coffee all day! Yay! I don't often stay at Comfort Inn, but... More 

Helpful?
Thank Bredebear
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Thank you for stay and I'm truly glad you enjoyed it. Come back and see us again. Sincerely Rosemary Carter General Manager 276-935-5050 More 

Carthage, Texas
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 2, 2015

The room was nice, clean and felt new. Super soft towels, comfortable bed, and friendly front desk. Breakfast was good with biscuits and gravy, cheese omelets, potatoes with peppers and sausage, cereal, yogurt and pastries. The price was a little high, but we enjoyed our stay and felt that it was reasonable for the quality. We would stay here again... More 

Helpful?
Thank janendtx
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Janeandtx, We very much appreciate and value your feedback and will share it with our team. We work really hard on our breakfast to get what ever one likes . Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

1 review
4 of 5 stars Reviewed June 28, 2015

Great Bed ( wife and I slept comfortably), Room smelled like smoke but I should have asked for Non Smoking Room. We were here for a Funeral and Didn't Think It was Quite and on the first floor. Close to an amazing Breakfast Bar. Service was Fantastic. They have a nice outside area to enjoy the fresh morning air. I... More 

Helpful?
Thank Earl W
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Earl W, We would like to thank you for your kind words . Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Rosemary Carter... More 

Bradenton, Florida
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 29, 2015

During our recent reunion 90% of the rooms were taken by our people. The staff allowed us to use the breakfast room for gathering and visiting. They kept the coffee pot full til late most evenings. Always smiling and pleasant great staff. Noticed the rolls of wallpaper for upcoming remodel, looking forward to the new look. We have stayed before... More 

Helpful?
Thank LaurieinBradenton
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Laurie, We always look forward to your reunion. We're glad that your excited about our new wallpaper you will have to come back soon and see the results! Sincerely, Rosemary Carter General Manager Comfort Inn , Grundy Virginia 276-935-5050 More 

Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed March 25, 2015

The staff at the hotel was very helpful! Unfortunately, I was unable to complete my stay at the hotel but when making reservations, staff noticed I had already booked rooms and made sure to get back in touch with me to let me know. They were also kind enough to handle a glitch in the computer system when I had... More 

Helpful?
Thank Noey B
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Noey We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

All the hotel staff at this location are amazing. Lori in the breakfast room and Robbie at the front desk where extremely kind and helpful to our family during a difficult stay. Our sincerely gratitude. The Goad Family

Helpful?
Thank David G
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Guest,, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Ft Gay, Wv
Level Contributor
144 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed January 4, 2015 via mobile

We spent most of the summer here at this location while working in the area!! The rooms were super nice and very clean !! The price was very competitive! ! They were easy to work with and they helped us all they could !!

Helpful?
Thank Ken14fan
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Ken14fan, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We loved working... More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed September 19, 2014

Tried to get this hotel to pick up their phone 3 times leaving it ring over 20 times each try. No one would answer. Very poor services...I needed to get hold of my husband who was staying at the hotel and had no cell service and could not reach him because their front desk was too lazy to pick up... More 

Helpful?
Thank Sandy E
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Sandy, We are truly sorry about the phone we had our phone system go down and we had technicians working on the problem. We were letting our guest call from our personal cell phones to let their families know that they were down. More 

Richmond, Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 4, 2014

Friendly staff, the rooms are in need of a bit of upkeep... beyond house-keeping... old wallpaper, no microwave in the room I had, burn holes in the chairs, etc. Still, not a bad stay. A lot of construction in the area means there might be some mud out front, but inside is kept very clean. There are no other chain... More 

Helpful?
Thank Nunnia biniss B
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Nunnia biniss B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

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