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All 1 Grundy hotels

Comfort Inn Grundy

22006 Riverside Drive, PO Box 37, Grundy, VA 24614
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Comfort Inn Grundy
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Ranked #1 of 1 Hotels in Grundy
A recent review
4 of 5 stars Reviewed September 4, 2014
Nunnia biniss B Richmond, Virginia
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36 reviews from our community

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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
1 review
1 of 5 stars Reviewed September 19, 2014

Tried to get this hotel to pick up their phone 3 times leaving it ring over 20 times each try. No one would answer. Very poor services...I needed to get hold of my husband who was staying at the hotel and had no cell service and could not reach him because their front desk was too lazy to pick up... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Sandy, We are truly sorry about the phone we had our phone system go down and we had technicians working on the problem. We were letting our guest call from our personal cell phones to let their families know that they were down. More 

Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2014

Friendly staff, the rooms are in need of a bit of upkeep... beyond house-keeping... old wallpaper, no microwave in the room I had, burn holes in the chairs, etc. Still, not a bad stay. A lot of construction in the area means there might be some mud out front, but inside is kept very clean. There are no other chain... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Nunnia biniss B, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

First breakfast is just OK but coffee and tea are very good. Second call to make a reservation ahead of time if having a no smoking room is important otherwise you take a chance that there will be no " No-smoking" rooms. The bed is GREAT. Extremely comfortable. My room was at an end and very very quiet. The pillows... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Terrific, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Burke, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 7, 2014

Stayed here with my family for several days in July. The staff were very courteous and friendly. It was a busy week so there weren't many rooms available. We were placed in a smoking room which was not expected, but with the Comfort Inn being the only hotel in town, we didn't have much of a choice. There was no... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Thank you for staying with us on your visit to Grundy, we stay booked up so when your coming to Grundy you need to call ahead that way we can get the room that you wish to have. We hope to see you again soon and we will try our best to get you that non smoking room. More 

Pigeon Forge, Tennessee
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 14, 2014

Spent 5 days in Grundy with 4 in a suite. The staff was first class from check in till the time we left. The lady that prepared breakfast was always pleasant and would go out of her way for us. Room was very comfortable and always clean. Will stay again.

Was this review helpful? Yes
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Tiger, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Naperville, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2014

I do realize Grundy, VA is not on the beaten path, but this hotel is truly top notch in my book. From checkin to checkout everyone treated me as a special person. The room was nice sized and very well appointed. The bed was quite comfortable and the air conditioner worked as expected. Everything in the room was clean and... More 

Was this review helpful? Yes 1
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear CZfan17, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are working with the State VDOT to fix the signs and they are very slow at doing so . We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve... More 

Pulaski, Va.
Top Contributor
64 reviews 64 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 3, 2014

I stayed at this hotel in Grundy for a one day business trip. I have no complaints whatsoever. The young woman at the front desk was helpful and friendly, my room was large and spotless, and the bathroom was surprisingly large. The internet was extremely fast and easy to access. The TV offered your typical cable fare. The breakfast was... More 

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gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Lee, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Spartanburg, South Carolina
Top Contributor
156 reviews 156 reviews
152 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed November 25, 2013

Although in the middle of nowhere, this hotel was better than expected. The staff was friendly and accommodating. The room was comfortable, clean, and slightly on the small size but livable. The breakfast was your standard fare for a Choice Hotels brand. The fitness center was better than most and is well-equipped. The rate wasn't horrible but it was a... More 

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garyDLIvp, VP of Operations at Comfort Inn Grundy, responded to this review

Thanks for the review of your recent visit to Grundy. I am pleased your stay was enjoyable and we hope you will visit us again soon. Gary Purvis VP of Operations Dominion Lodging, Inc. More 

Potomac, Maryland
Top Contributor
60 reviews 60 reviews
43 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed October 16, 2013

I have a rule of thumb, which is that I've never stayed in a Triple-A three diamond hotel/motel that hasn't been at least pretty good. This one was my first exception, especially disappointed because of the great Trip Advisor reviews. I should note that I'm more of a Marriott/Sheraton/Hilton or above traveler than a comfort inn guy, so you could... More 

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garyDLIvp, VP of Operations at Comfort Inn Grundy, responded to this review

I'm sorry to see we did not live up to your expectations and to the level of service we pride ourselves in providing our guests. The Comfort Inn is the newest and most popular hotel in Grundy. We cater to the local community as well as the various coal mining, forestry service, transportation, and construction industries in the area. I... More 

Alexandria, Virginia
Top Contributor
148 reviews 148 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 10, 2013

The staff couldn't have been more accommodating to us while we stayed for a medical mission trip nearby. We got the last room and they reassigned us last minute because we requested non smoking room. They also moved in a microwave and fridge which wasn't there initially. The breakfast was BY FAR the best breakfast in any comparable place. We... More 

Was this review helpful? Yes 1
gmva079, Manager at Comfort Inn Grundy, responded to this review

On behalf of our hotel staff ,I want to let you how delighted we were to receive your kind words of praise about our southern hospitality which we take pride in. Day or night good service depends upon people willing to give thier very best at all times. That's why it's truly rewarding when a guest recognizes our staff's efforts... More 

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Additional Information about Comfort Inn Grundy

Address: 22006 Riverside Drive, PO Box 37, Grundy, VA 24614
Phone Number:
Location: United States > Virginia > Grundy
Price Range (Based on Average Rates): $$
Number of rooms: 70
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Also Known As:
Comfort Inn Grundy Hotel Grundy
Grundy Comfort Inn
Comfort Inn Grundy Virginia

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