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Shenandoah Crossing

Certificate of Excellence
2.5 of 5
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174 Horseshoe Circle, Gordonsville, VA 22942
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1 room 1 guest
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Shenandoah Crossing
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333 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We got there and our room wasn't ready. Got the call that it was ready, got my keycard and arrived at our codo and I have no idea why we had to wait. They didn't do anything. The kitchen cabinets looked like they had jelly on them, the wall across from the trash can it looked like someone had thrown... More 

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Windsor, Canada
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Yeah - where were they? I couldn't believe that in such woods we would be able to play cards till 12 am... outside... without any help from the bug spray. There were a few moths, etc. swirling around our light source, but it didn't bother us... We've been to Shenandoah Crossing before. We came back this year with a friend... More 

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BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Zabbba, Thank you for returning to Shenandoah Crossing Resort. We are thrilled you found our property beautiful and that you enjoyed our amenities. It sounds like you had a great time exploring the surrounding area. We appreciate the feedback you have provided and apologize for the delay you experienced at check-in. We happy our staff was quick to correct... More 

Lorain, Ohio
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at 3 to check in. Was told our cabin was not ready. Checked back at 4 - still not ready. The cleaning person had not even started yet. So we left and went to dinner. We were told we would be called as soon as it was ready. Well no call for the next 2 hours. After dinner we... More 

Was this review helpful? Yes 1
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello RobynD804, Thank you for taking the time to review your stay at Shenandoah Crossing. We are happy you were pleased with our accommodations. However, we regret to learn where your experience fell short. We apologize for your disappointing experience at check-in and will be addressing your concerns with our staff. We appreciate the feedback you have provided regarding our... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I just spent a week in the 3 bedroom cabin with my husband, our son, my father and two sisters along with extended family a few cabins down from ours. We absolutely loved it. It was our first time visiting and there was so much to do and the views were stunning. The pools were great and my son loved... More 

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BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Alexis K, We are thrilled you had the perfect family vacation at Shenandoah Crossing Resort. We are happy you absolutely loved your stay. It sounds like to had a great time enjoying our accommodations, amenities and activities. We hope you will join us again soon! More 

Raleigh, North Carolina
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We have had friends that had stayed here with timeshare and we were looking forward to our week. We arrived at 4:00pm for their checkin time. We checked in at 4:15 after standing in line. We were told that our cabin wasn't cleaned as of yet so they would call us when it was available. At 5:30 we asked about... More 

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BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Katie R, Thank you for staying at Shenandoah Crossing Resort. We are happy you found our location lovely. However, we regret to learn where your experience fell short. We apologize for the delay at check-in and any inconvenience this may have caused. We strive to provide our guests and owners with the highest quality accommodations and customer service. We... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

After reading the reviews I was nervous to go here. We had everything planned and went anyway. Upon arriving everything looked ok. Not the cleanest but decent. After sleeping one night, we noticed mouse droppings all over our bedside table and all around our food in the kitchen. We called the manager and she said that she could send some... More 

Was this review helpful? Yes 3
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello M J, Thank you for reviewing your stay at Shenandoah Crossing Resort. We are committed to providing our guests with exceptional accommodations and customer service. Your particular experience greatly concern us, and we would like to discuss at your earliest convenience. Please contact us at info@bluegreenvacations.com. Thank you. More 

The Villages, Florida
Level Contributor
79 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wonderful place to unwind. We loved the YURT -- a huge tent with all the luxuries of home once you step inside. There are plenty of things to do on the property but also a wealth of historical places nearby.

Was this review helpful? Yes
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello larryk4lz, We are thrilled you loved our Yurt accommodations. Thank you for sharing! More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I chose to visit Shenandoah Crossing after receiving a promotion through Blue Green Vacations at Bass Pro Shops. I was told that I would be staying in a beautiful two bedroom Yurt with a kitchen, living and dining room area that was fully furnished, and I would be staying in the Shenadoah National Park area. This sounded perfect for me... More 

Was this review helpful? Yes 5
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Arie E, Thank you for taking the time to review your stay at Shenandoah Crossing. We regret to learn of your disappointing experience. This is certainly not what you should expect from Bluegreen Vacations. We would like to discuss at your earliest convenience. Please contact us at info@bluegreenvacations.com. Thank you. More 

Pittsburgh, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this cabin through my timeshare company, Interval International. The photos on Interval's website as well as on the resort's website make the place look beautiful! Then I read the reviews on trip advisor and started to get worried. I left the resort yesterday, after a week, with mixed feelings. First of all, check in was a horrible mess.... More 

Was this review helpful? Yes 3
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Colleen927, Thank you for staying at Shenandoah Crossing Resort. We are glad you found our accommodations comfortable and that you enjoyed our grilling facilities. It sounds like you had a great time enjoying our on-site activities. We regret to learn of the delay you experienced at check-in and any inconvenience this may have caused. We strive to provide our... More 

Richmond, Virginia
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Shenandoah Crossing is a relaxing vacation location in Gordonsville Va. It is a Bluegreen Vacations Resort. It is in the foothills of Virginia with wineries, Blue Ridge Parkway, Charlottesville and small towns nearby. Unfortunately, the golf course was closed a few years ago. This resort is ideal for families with kids as there are many outdoor activities and activities available... More 

Was this review helpful? Yes 3
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello William M, We are delighted to learn of your relaxing vacation experience at Shenandoah Crossing Resort. The detailed information you have provided regarding our accommodations and the surrounding area will certainly be beneficial for those planning a visit. We hope to have the opportunity to welcome you back soon! More 

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