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Comfort Inn

2.5 of 5
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6639 Forest Hill Ave., Gloucester, VA 23061
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1 room 1 guest
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Ranked #2 of 2 Hotels in Gloucester
A recent review
3 of 5 stars reviewed 2 days ago
Lauren H USA
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78 Reviews from our TripAdvisor Community

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Traveler rating
    41
    19
    9
    7
    2
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32
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5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
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    (78)
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    (24)
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    (33)
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USA
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We brought our two doggies and the hotel loved them. The pet fee was expensive but we had to bring them this time. The hotel is on the main highway outside of the downtown area. Close to things like Wendy's and gas stations. It smelled like smoke but maybe that's just what you have to put up with in that... More 

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New Freedom, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was smooth and easy, gentleman at counter was very nice and helpful. They allow dogs and there were decent areas to walk them. The only sort of negative comment is there were no "hot" items (eggs, bacon, potatoes) left at the breakfast bar at 9:30 am.

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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed here but I will not be staying again. I've called cooperate about these issues but I was never contacted. The rooms smell bad, you get used to it after a while. The ac unit was not working well this go round. The reasons I will not be back: the roaches and the... More 

Was this review helpful? Yes 1
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear Guest, On behalf of the entire staff I do apologize for your unpleasant stay experience. I have looked through our log book for complaints about the AC, rude staff or bugs and did not see one. Would it be possible for you to contact me? I can not dress the staff unless I know who worked when you stayed... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2015

Staff was super friendly and helpful. Breakfast didn't have bacon :( but did have some hot items. Room was clean but the property was overall outdated. TV was small and the no channel guide. Plenty of hot water. We did have a fridge and microwave. Not much around the property to do without going to Williamsburg.

Was this review helpful? Yes 1
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear Guest, I was sadly disappointed to hear that you found your accommodations outdated. We are an older property and we appreciate the fact that you did find your accommodations clean and the staff super friendly. We do try and make each guest during each stay feel welcome! I was doubly disappointed that you found nothing to do in Gloucester... More 

Chapel Hill, North Carolina
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 5, 2015

We stayed here one night over a holiday weekend while the hotel was booked to capacity. I was prepared to be disgusted, especially after watching a family with about six dog crates file in the side door and two other families with more elementary to middle-school age kids than I could count storm in the front while my husband checked... More 

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Management response:

Dear Haettenichtgedacht, Thank you for taking the time to leave your review. We're glad we had the opportunity to serve you during your recent stay with us. On behalf of the staff I apologize for running out of towels. The elevator does make some noise at it is hydraulic and 15 years old, yet passes inspection warranted by law each... More 

Montreal, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 5, 2015 via mobile

I was born and raised in the area, so when visiting family for the holiday, I wanted a place close by. Pros First 1. Breakfast is awesome! Not sure how some reviewers are saying MTO waffles, sausage, bacon, bagels, yogurt, eggs, cereal, fresh fruit, juices and any other bfast items you could ever want in as much quantity as you... More 

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Management response:

Dear Thursty T, On behalf of the entire staff of the Comfort Inn Gloucester, I thank you for your kind words. It's great to hear that you enjoyed your stay! The pool is quite refreshing on a hot day and the changes we made to breakfast have given us nicer reviews. Unfortunately, on sold out weekends, smoking rooms are what's... More 

Gloucester, Va
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 4, 2015

I rented and paid for a room for my daughters stay in Gloucester, Va. Upon her end of stay, they tried charging her twice for the room. The staff had to be corrected and they had no idea how to retrieve the paid in advance room charges. I had given them a card and they ran it, held the charges... More 

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear Guest, I do apologize for the inconvenience for the double charge. Unfortunately, third party stays can be quite confusing to both a front desk agent and the guest. When a guest books a stay it registers as a single stay and if you pay three times you get three reservations. However, the guest that was in house stayed 1... More 

Norfolk, Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 3, 2015

We have stayed here on two occasions in the last few months. We attended/ participated in festivals in Gloucester and Urbanna. Location was convenient, price was reasonable, room was clean. We chose Comfort as it allows pets. Breakfast was complimentary. Several restaurants are very close by. Property is slightly dated but very well maintained. Staff is pleasant.

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you so much for your review. We do love our four legged guests as much as their human ow ers! We are happy to here you enjoyed your stays during the festivals and encourage you to keep track of up coming festivals on our Facebook page, www.comfortinn.com/hotel-gloucester-virginia-va315. We hope to see you again at the upcoming Blues and Brews... More 

Washington, DC
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 4, 2015

Nothing that makes the place good enough to be a 4/5 or particualrly bad enough to make it a 2. Nice guy at the desk. It's clean though not up-to-date and breakfast is quite unmemorable. Bit pricey but had to stay in the area one night. I think the locals are attuned to demand and price accordingly.

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear traveler, I apologize for the entire team at the Comfort Inn Gloucester that your stay was not satisfactory. We are rated a 4 1/2 so this is not a typical review. I do hope that you will stay with us again and so we can show you the superb hospitality our guests receive when staying. Yours in hospitality, Lisa... More 

Boone, North Carolina
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 22, 2015 via mobile

So I had a suprise business trip in the area and stayed for the week. The room was on the third floor that is part smoking and non smoking. My room was a non smoking room and it wreaked of smoke. The property is fairly old and its age shows. The wifi was basically non-existent. Was trying to get some... More 

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

On behalf of the staff I apologize for the smell of smoke in your room. Whenever an issue arises at a hotel you are staying at, please notify guest services so that they may try and correct the situation. We want our guests to fully enjoy their stay and feel comfortable. More 

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