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Comfort Inn

2.5 of 5
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6639 Forest Hill Ave., Gloucester, VA 23061
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Comfort Inn
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Ranked #2 of 2 Hotels in Gloucester
A recent review
4 of 5 stars reviewed 4 weeks ago
Lisa M Norfolk, Virginia
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72 Reviews from our TripAdvisor Community

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Traveler rating
    40
    19
    5
    7
    1
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28
16
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gloucester, Va
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I rented and paid for a room for my daughters stay in Gloucester, Va. Upon her end of stay, they tried charging her twice for the room. The staff had to be corrected and they had no idea how to retrieve the paid in advance room charges. I had given them a card and they ran it, held the charges... More 

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Norfolk, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here on two occasions in the last few months. We attended/ participated in festivals in Gloucester and Urbanna. Location was convenient, price was reasonable, room was clean. We chose Comfort as it allows pets. Breakfast was complimentary. Several restaurants are very close by. Property is slightly dated but very well maintained. Staff is pleasant.

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you so much for your review. We do love our four legged guests as much as their human ow ers! We are happy to here you enjoyed your stays during the festivals and encourage you to keep track of up coming festivals on our Facebook page, www.comfortinn.com/hotel-gloucester-virginia-va315. We hope to see you again at the upcoming Blues and Brews... More 

Washington, DC
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 4, 2015

Nothing that makes the place good enough to be a 4/5 or particualrly bad enough to make it a 2. Nice guy at the desk. It's clean though not up-to-date and breakfast is quite unmemorable. Bit pricey but had to stay in the area one night. I think the locals are attuned to demand and price accordingly.

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear traveler, I apologize for the entire team at the Comfort Inn Gloucester that your stay was not satisfactory. We are rated a 4 1/2 so this is not a typical review. I do hope that you will stay with us again and so we can show you the superb hospitality our guests receive when staying. Yours in hospitality, Lisa... More 

Boone, North Carolina
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 22, 2015 via mobile

So I had a suprise business trip in the area and stayed for the week. The room was on the third floor that is part smoking and non smoking. My room was a non smoking room and it wreaked of smoke. The property is fairly old and its age shows. The wifi was basically non-existent. Was trying to get some... More 

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

On behalf of the staff I apologize for the smell of smoke in your room. Whenever an issue arises at a hotel you are staying at, please notify guest services so that they may try and correct the situation. We want our guests to fully enjoy their stay and feel comfortable. More 

Leesburg, Virginia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 8, 2014

drove down from DC to shoot a wedding and stayed here, the front desk staff was very nice and welcoming. Our room was supposed to be for two queen beds, but it was a full hotel so we settled for the King. Breakfast was complete and good, but crowded. Friendly staff were there to assist and keep things neat and... More 

Was this review helpful? Yes 2
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

We appreciate the time you took to leave your review. We are thrilled to hear you had an enjoyable stay and found the towels soft and fluffy! I am sorry to hear that the AC unit was loud. Being a sole unit per room they will sound a little different then your home unit. We hope that the next time... More 

Twain Harte, California, United States
2 reviews
4 of 5 stars Reviewed September 15, 2014

It was 2:30 am when we arrived at the hotel, we had been traveling for over 12 hours, coming from the Sierra Nevada's, we were cranky and tired and wanted a nice, comfortable and clean place to stay for a couple of days to visit our new grandson. We found that at Comfort Inn Gloucester, the lobby was lovely and... More 

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you so much for the fantastic review of your recent stay! We are so fortunate to have such a friendly and welcoming staff. You can definitely tell we really love what we do! It is our goal to provide excellent service and hospitality to our guests.. The entire team is delighted to read they helped make your stay here... More 

Hampstead, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 12, 2014

The hotel is super pet friendly! They saved a first floor room for me that was 1/2 way between the doors, plenty of grass and great room! Breakfast bar had a great variety and there were cookies and drinks in the lobby. Nice pool and plenty of parking. Walking distance to fast food chains and stores. Easy access to Rt.... More 

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

It really is awesome when our guests take the time to leave an awesome review. We are located conveniently by everything and this time of year the pool looks and feels so inviting! Our breakfast bar is getting rave reviews since our upgrade and yes, we love providing great hospitality to our four legged guests as well! I hope you... More 

Fredericksburg, Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 27, 2014

It was late we decided to stop and stay! I usually stay at the Hampton but something told me to give Comfort Inn a try, lobby is nice and well put together, I was politely greeted by Alvin. Rm was what I expected to say the least, I opted for the 2 queen beds non smoking room was very dated... More 

Was this review helpful? Yes 1
Lisa_T_Little, Operations supervisor at Comfort Inn, responded to this review

We're glad we had the opportunity to serve you during your recent stay with us. On behalf of the staff I apologize for the room looking dated and finding a stain on the floor. However, I am happy to hear you found the bathroom clean and pleasing! We have many guests that love how hot the water gets too! I... More 

Gloucester, Virginia
1 review
5 of 5 stars Reviewed April 23, 2014

Stay at the Comfort Inn Gloucester Va for 6 days, because of a house fire. There was 3 of us and a pet. Very stressful time. The staff were very friendly and polite, We had contact with staff from maintenance , management , housekeeping. Are rooms were clean and well stocked. The time that we were there could not been... More 

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you so much for the wonderful review! We appreciate you taking the time to leave it for us. We have definitely enjoyed you and your family as a part of our Comfort Inn family. It's always a great and wonderful feeling to have our guests notice our hard working team. I am glad to know that things have turned... More 

Fredericksburg, Virginia
Top Contributor
352 reviews 352 reviews
43 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed April 19, 2014

initial charge of 109 to 98 for aaa/aarp, to 89 for government, to 75 because motel down road was 69 and it was late... room was well equipped, bed comfortable with enough pillows that I could mix and match and leave my own in the van. shower was hot with decent water flow... overall good room. we did not get... More 

Was this review helpful? Yes 1
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. I apologize for the issue you had during your stay, but I am glad you brought it to our attention. So often they go left unreported. For security purposes, our hotel staff is trained not to let people in the side and/or back doors if they have keys that do... More 

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