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Comfort Inn

2.5 of 5
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6639 Forest Hill Ave., Gloucester, VA 23061
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Comfort Inn
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Ranked #2 of 2 Hotels in Gloucester
A recent review
3 of 5 stars reviewed 3 weeks ago
Craig C
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75 Reviews from our TripAdvisor Community

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    40
    19
    8
    7
    1
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30
17
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
  • All months
    (75)
  • Mar-May only
    (24)
  • Jun-Aug only
    (31)
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    (13)
  • Dec-Feb only
    (7)
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2 reviews
3 of 5 stars Reviewed 3 weeks ago

Staff was super friendly and helpful. Breakfast didn't have bacon :( but did have some hot items. Room was clean but the property was overall outdated. TV was small and the no channel guide. Plenty of hot water. We did have a fridge and microwave. Not much around the property to do without going to Williamsburg.

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear Guest, I was sadly disappointed to hear that you found your accommodations outdated. We are an older property and we appreciate the fact that you did find your accommodations clean and the staff super friendly. We do try and make each guest during each stay feel welcome! I was doubly disappointed that you found nothing to do in Gloucester... More 

Chapel Hill, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here one night over a holiday weekend while the hotel was booked to capacity. I was prepared to be disgusted, especially after watching a family with about six dog crates file in the side door and two other families with more elementary to middle-school age kids than I could count storm in the front while my husband checked... More 

Was this review helpful? Yes
Management response:

Dear Haettenichtgedacht, Thank you for taking the time to leave your review. We're glad we had the opportunity to serve you during your recent stay with us. On behalf of the staff I apologize for running out of towels. The elevator does make some noise at it is hydraulic and 15 years old, yet passes inspection warranted by law each... More 

Montreal, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was born and raised in the area, so when visiting family for the holiday, I wanted a place close by. Pros First 1. Breakfast is awesome! Not sure how some reviewers are saying MTO waffles, sausage, bacon, bagels, yogurt, eggs, cereal, fresh fruit, juices and any other bfast items you could ever want in as much quantity as you... More 

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Management response:

Dear Thursty T, On behalf of the entire staff of the Comfort Inn Gloucester, I thank you for your kind words. It's great to hear that you enjoyed your stay! The pool is quite refreshing on a hot day and the changes we made to breakfast have given us nicer reviews. Unfortunately, on sold out weekends, smoking rooms are what's... More 

Gloucester, Va
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I rented and paid for a room for my daughters stay in Gloucester, Va. Upon her end of stay, they tried charging her twice for the room. The staff had to be corrected and they had no idea how to retrieve the paid in advance room charges. I had given them a card and they ran it, held the charges... More 

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear Guest, I do apologize for the inconvenience for the double charge. Unfortunately, third party stays can be quite confusing to both a front desk agent and the guest. When a guest books a stay it registers as a single stay and if you pay three times you get three reservations. However, the guest that was in house stayed 1... More 

Norfolk, Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 3, 2015

We have stayed here on two occasions in the last few months. We attended/ participated in festivals in Gloucester and Urbanna. Location was convenient, price was reasonable, room was clean. We chose Comfort as it allows pets. Breakfast was complimentary. Several restaurants are very close by. Property is slightly dated but very well maintained. Staff is pleasant.

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you so much for your review. We do love our four legged guests as much as their human ow ers! We are happy to here you enjoyed your stays during the festivals and encourage you to keep track of up coming festivals on our Facebook page, www.comfortinn.com/hotel-gloucester-virginia-va315. We hope to see you again at the upcoming Blues and Brews... More 

Washington, DC
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 4, 2015

Nothing that makes the place good enough to be a 4/5 or particualrly bad enough to make it a 2. Nice guy at the desk. It's clean though not up-to-date and breakfast is quite unmemorable. Bit pricey but had to stay in the area one night. I think the locals are attuned to demand and price accordingly.

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Dear traveler, I apologize for the entire team at the Comfort Inn Gloucester that your stay was not satisfactory. We are rated a 4 1/2 so this is not a typical review. I do hope that you will stay with us again and so we can show you the superb hospitality our guests receive when staying. Yours in hospitality, Lisa... More 

Boone, North Carolina
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 22, 2015 via mobile

So I had a suprise business trip in the area and stayed for the week. The room was on the third floor that is part smoking and non smoking. My room was a non smoking room and it wreaked of smoke. The property is fairly old and its age shows. The wifi was basically non-existent. Was trying to get some... More 

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Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

On behalf of the staff I apologize for the smell of smoke in your room. Whenever an issue arises at a hotel you are staying at, please notify guest services so that they may try and correct the situation. We want our guests to fully enjoy their stay and feel comfortable. More 

Leesburg, Virginia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 8, 2014

drove down from DC to shoot a wedding and stayed here, the front desk staff was very nice and welcoming. Our room was supposed to be for two queen beds, but it was a full hotel so we settled for the King. Breakfast was complete and good, but crowded. Friendly staff were there to assist and keep things neat and... More 

Was this review helpful? Yes 2
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

We appreciate the time you took to leave your review. We are thrilled to hear you had an enjoyable stay and found the towels soft and fluffy! I am sorry to hear that the AC unit was loud. Being a sole unit per room they will sound a little different then your home unit. We hope that the next time... More 

Twain Harte, California, United States
2 reviews
4 of 5 stars Reviewed September 15, 2014

It was 2:30 am when we arrived at the hotel, we had been traveling for over 12 hours, coming from the Sierra Nevada's, we were cranky and tired and wanted a nice, comfortable and clean place to stay for a couple of days to visit our new grandson. We found that at Comfort Inn Gloucester, the lobby was lovely and... More 

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

Thank you so much for the fantastic review of your recent stay! We are so fortunate to have such a friendly and welcoming staff. You can definitely tell we really love what we do! It is our goal to provide excellent service and hospitality to our guests.. The entire team is delighted to read they helped make your stay here... More 

Hampstead, Maryland
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed August 12, 2014

The hotel is super pet friendly! They saved a first floor room for me that was 1/2 way between the doors, plenty of grass and great room! Breakfast bar had a great variety and there were cookies and drinks in the lobby. Nice pool and plenty of parking. Walking distance to fast food chains and stores. Easy access to Rt.... More 

Was this review helpful? Yes
Lisa_T_Little, Operations Supervisor at Comfort Inn, responded to this review

It really is awesome when our guests take the time to leave an awesome review. We are located conveniently by everything and this time of year the pool looks and feels so inviting! Our breakfast bar is getting rave reviews since our upgrade and yes, we love providing great hospitality to our four legged guests as well! I hope you... More 

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Pool/beach area (1)
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