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Holiday Inn Express Gloucester

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Traveler (21)
Room & Suite (18)
Dining (12)

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About

#2 of 2 hotels in Gloucester Courthouse
Location
4.3
Cleanliness
4.3
Service
4.2
Value
4.0
The Holiday Inn Express - Gloucester, an IHG Hotel is located in a quiet wooded setting in the heart of historic Gloucester County. The hotel is located near area attractions, like the Virginia Institute of Marine Science, Gloucester Point Beach Park, historic Yorktown Battlefield and Urbanna, Busch Gardens Europe theme park, Colonial Williamsburg, Bill Sawyer's Virginia Motor Speedway, Water Country USA water park and the Prime Outlets - Williamsburg are only minutes away. The Newport News/Williamsburg International Airport is 20 miles from the hotel. Restaurants and shops are located next door, and the charming historic district is just over one mile away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

6639 Forest Hill Avenue, Gloucester Courthouse, VA 23061
Holiday Inn Express Gloucester
135Reviews1Q+A28Room tips
Traveler rating
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CrabbieConnie wrote a review Nov 2023
Baltimore, Maryland34 contributions70 helpful votes
Stayed at the holiday inn express overnight. Hotel has been recently renovated so rooms were nice but carpet needs to be shampooed had a bad smell. Checked in early to get a good room since we are an older couple. But was given room 211 right in front of the ice machine which people of course got half the night. In addition had to call down stairs because 311 had a toddler running across the floor for over 45 minutes would only stay there again if the hotel next door wasn’t available.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Stay away from rooms 111,211and 311 near ice machines.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tony S wrote a review Sep 2022
13 contributions8 helpful votes
Hotel's Favorite
I've always found Holiday Inn Express Hotels to be very clean, the staff very friendly and courteous, the common areas well kept. I've never had a problem and I highly recommend them. The pool and breakfast areas are very clean as with the parking area.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mac M wrote a review Nov 2023
Conyers, Georgia39 contributions12 helpful votes
Check-in was smoooth exceot the room we were initially assigned had a very strong mildew odor. We asked fir another room and was reassigned with no problem. Excellent location and friendly staff. The place was very clean as we observed personnel cleaning reguarly. The room was clean with simple modern features and finishes. Plenty of areas to eat nearby.
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Make sure you have change for tolls nearby if you are coming from southern location from the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Freedom27276861811 wrote a review Jul 2023
3 contributions
The breakfast was great, but the elevator was unreliable and then out of order. I had a sprained ankle and two broken toes, and my husband is a cardiac patient, so this was really bad. I understand people were booked without being told that the elevator was not working. Unacceptable! I will always check on the elevator if a Holiday Inn Express is my only option.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express Gloucester
Responded Jul 17, 2023
Hello Freedom27276861811, Thank you for your stay at the Holiday Inn Express Gloucester, Virginia. We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I hope you stay with us again! Best regards, Clayton G. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer20864621204 wrote a review Apr 2023
1 contribution
Do not stay here its the pits . The staff is ignorant. Just read other reviews. Don't take my word for it. Ghetto. Booked this hotel got there talked to a lady name Veronica and she told me they sold out . I booked it a month ago and she even had the reservation . But she didn't care.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express Gloucester
Responded Apr 26, 2023
Hi Flyer20864621204, Thank you for staying and sharing your experience at our Holiday Inn Express Gloucester. We appreciate you doing business with us! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic162229 wrote a review Oct 2022
The staff was always friendly and helpful The room appeared sufficiently clean Close to shopping Continental breakfast was plentiful and would have been fine for just about anybody. Being gf and lactose free, I always carry my own food but I had many items to choose from, fruit, yogurt, toppings for my gf cereal, etc. and the coffee was delicious. The hotel was surprisingly quiet with sitting not far from a busy road. Our room was first by the lobby and also very quiet. The towels were dingy and at times tattered, a few new ones were thrown in here and there over our 4 day stay The third day towels were not replaced with clean and trash was not removed. The front desk took care of it promptly The last day clean linens came very late and I had to ask for the trash to be taken. The room was not vacuumed during the stay. My mothers phone cord and adapter disappeared, three days home and no sign of it so it was removed from the room. The short sign, along with the one for the Hampton hotel were not lit and difficult to see making it very difficult to locate the turn. All were also temporarily obscured by construction clutter. My mothers snack bag had a roach run out after we arrived home when it was placed on the stove. Roaches are a problem in that area.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Lock any valuables in suitcase while in any hotel while out of the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express Gloucester
Responded Nov 10, 2022
Hi Scenic162229, I trust that all is well. We appreciate you for choosing to stay at our Holiday Inn Express hotel brand for your visit to Gloucester and for sharing your feedback. I am glad to have been a host to one of our valued guests. Providing our guests with an exceptional experience is all that we aim for, and I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our Hotel Management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also have sent you a private message to obtain additional details about your stay. I hope you give us the chance to turn things around the next time you stay with us. Kind regards, Glaiza G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gardeningteacher8 wrote a review Jul 2022
Poplar Bluff, Missouri704 contributions263 helpful votes
This place needs some attention. It is the worst holiday inn I've ever been to. First the elevator has a problem. You can't run in after the doors have started to close and expect the doors to funtion properly. They have to shove the doors back and then hope that it closes normally. This is an ongoing issue. It happened several times while we were there and I heard one of the workers comment about this being a constant issue. Every employee I encountered was nice but someone higher up is not making sure this place is up to par. The longer we stayed the more frustrated we became. There were remnants of dirt on the walls in the bathroom, a broken toliet roll holder and ants. The longer we stayed the worse the ants became. Tonight my son wanted ice and picked up the ice bucket to find old water with ants in it. Then there is the problem of towels. I don't know if they dont have extra but any time we asked we were only given two. They also have an issue with their air conditioning down on the bottom floor. The breakfast area is blazing hot and they have doors and fans going. They said it's always like this. How sad for the employees and unacceptable from any chain let alone holiday inn.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Holiday Inn Express Gloucester
Responded Jul 25, 2022
Thank you for your feedback I will definitely be looking into theses situations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arankaglenn wrote a review May 2022
Chesapeake, Virginia210 contributions60 helpful votes
We stayed here for the Tour de Chesapeake bike ride in Matthews. The hotel is either newer or recently renovated. It is very clean and bright. The staff are all very friendly and helpful. Would definitely stay here again when we are in the area! It is also close to eating and shopping if you forgot to bring anything.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Use GPS to find hotel. The sign isn’t very big and is located beside the Hampton Inn.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WhirledAdventurers wrote a review Mar 2022
North Carolina74 contributions17 helpful votes
It has all the services you'd expect from a Holiday Inn Express with newish looking facilities and rooms. However it was not as clean as I would expect. Carpets could be vacuumed better and tile floors washed a little better. Breakfast was OK. About what one would expect. We brought our dogs and they were welcomed. Other dogs were there too. Area for waking dogs was okay. It was a little bare of grass, so on rainy day it would likely be muddy. The poo bag dispenser was empty all three days we were there. Hot water was not available from sink or shower any time we were there. We learned it was a hotel wide issue, and it was not fixed while we were there. We got a discount but only after pressing the issue. Our room was three rooms up from the back exit, and the door opening and closing in early morning hours (4am) was disturbing our sleep. A better spring on the door would help prevent the slamming. The exit door from the stairwell was broken and would not latch securely, making a security issue. Overall, the people were very friendly and it was a good location. If they fix those few issues, it would rate better.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express Gloucester
Responded Apr 6, 2022
Hello WhirledAdventurers, Thanks for sharing feedback. We ensure that our hotels are always clean, our service is friendly, and everything works. However, finding the carpet dirty, the poo bag dispenser empty, and hot water not available made us miss the mark. I am sorry for the letdown. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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debra w wrote a review Sep 2021
The Villages, Florida17 contributions7 helpful votes
+1
Absolutely filthy hotel!! Do not stay there! Had to stay there...since had no where to go for night. Room had visible mold growing on bedskirt and carpet. Smelled and had so many needed repairs it was incredible! Door warped and could see hallway even when door closed. Furniture looked like it had been hit and was falling apart. Refrigerator door was broken. Had to remove bedskirt and bedspread...since was afraid of mold and becoming sick. Plus, outside of hotel in back...trash and totally rundown. Security key lock to get entry into the building did not work. Made front desk totally aware of all issues. Just did not seem to care. Plus, the next morning when checking out, finally saw hotel manager and related concerns. She too did not seem concerned. Instead of stopping what she was doing and having me show her the mold and problems with the room...she said she would review later. Bottomline...worst hotel ever. Better off to spend night in your car! (NOTE--stayed at this hotel in August 2019)
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Date of stay: October 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$132 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel gloucester, comfort inn gloucester, gloucester comfort inn
FORMERLY KNOWN AS
Quality Inn Gloucester
LOCATION
United StatesVirginiaGloucesterGloucester Courthouse
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS GLOUCESTER $104 ($̶1̶2̶9̶) - Prices & Hotel Reviews - Gloucester Courthouse, VA

Frequently Asked Questions about Holiday Inn Express Gloucester
Which popular attractions are close to Holiday Inn Express Gloucester?
Nearby attractions include Gloucester-Mathews Humane Society (0.3 miles) and T.J.Maxx (0.3 miles).
What are some of the property amenities at Holiday Inn Express Gloucester?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Gloucester?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Gloucester?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Gloucester?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Gloucester?
Conveniently located restaurants include Chick-fil-A, Ruby Tuesday, and Little Italy Restorante.
Are there opportunities to exercise at Holiday Inn Express Gloucester?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Gloucester?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express Gloucester?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Gloucester offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Gloucester?
Many travelers enjoy visiting Abingdon Episcopal Church (4.1 miles).