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All 22 Glen Allen hotels

Candlewood Suites Glen Allen

2.0 of 5 Hotel   |   10609 Telegraph Rd, Glen Allen, VA 23060
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65%
Ranked #19 of 22 hotels in Glen Allen
A recent review
4 of 5 stars reviewed 6 days ago
humphrey0530 North Carolina
  • Overview
  • Reviews (32)
  • Photos (61)
  • Amenities
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  • Room tips (8)
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32 people have reviewed this hotel

Traveler rating
    8
    12
    5
    4
    3
See reviews for
8
5
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Fisrt arrived, hotel was in midst of rekeying all the rooms. Ours was completed in about 15 minutes after we checked in to the room. Staff was very friendly and helpful. Hotel was clean and would stay here again.

Was this review helpful? Yes
Top Contributor
61 reviews 61 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had another stay at this location, I have to say they are dping a great job keeping the facilities clean by cleaning carpets all through out the hotel. They also were removing and cleaning the ac condensers. I enjoy chillin and talking with the front desk personnel, friendly and helpful. Keep up the good work. Not to shabby!

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Jimhandy, Thank you for telling us about your stay with us. We really appreciate our business travelers. Thank you for choosing us for your business needs. We hope that you will choose us again in the future. Sincerely, Candlewood Suites Glen Allen More

Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I spent 6 weeks here with my special needs child. My room was spacious, clean and I had all the comforts of home. There is a laundry room and exercise room. I stayed on the second floor it was quiet and so peaceful. It is a pet friendly hotel but I only saw two dogs my entire stay. The manager... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Gladeiola1, Thank you for telling us about your visit with us. Thank you for telling us about your extended stay. We are so glad that we could accommodate you and your child. We strive to provide a great place for everyone to stay. Thank you so much for your review. We hope that you will consider us again in... More

Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 11, 2014

The hotel itself is fine...a typical extended stay hotel. Clean rooms. Comfortable beds. No perks. The hotel is situated right next to a major interstate. Be warned that it's very noisy at night, so if you are a light sleeper, I recommend a different hotel.

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear valorrmac, Thank you for telling us about your visit. We are so glad that you chose our hotel. Thank you for sharing your concerns about the noise level. We are very sorry if that inconvenienced you at all. We find guest feedback to be very valuable. It allows us to make changes to the hotel to make it better... More

Fincastle, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 10, 2014

Arriving early prior to the stated check in, we were immediately giving a room. Special thanks to Michael at the front desk for the prompt and courtesy service. Great place to stay while visiting Kings Dominion.

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear tlf87, Thank you for telling us about your visit with us. We are so glad that you chose us for your hotel needs. We will pass your great comments on to Michael about the service that he provided. We strive to provide a great place for all of our guests to stay. Thank you for our time. We hope... More

Winter Haven, Florida
1 review
5 of 5 stars Reviewed April 20, 2014 via mobile

This was a very nice place to stay for a week. Very comfortable room and close to everything. Very nice staff. Would and will stay there again. Nice to have a full size refrigerator for left overs or drinks and snacks and the water pressure for the shower was great.

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Cody, Thank you for telling us about your visit with us. We really appreciate all of your feedback we are so glad that you enjoyed all that the hotel has to offer. Thank you so much for your time. We hope that you will consider us again in the future. Sincerely, Candlewood Suites Glen Allen More

Charlotte, North Carolina, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2014 via mobile

We stayed here because my sons baseball team was staying here. Our room was clean however the halls smell of cigarette smoke, like they still allow people to smoke in their rooms. This is an issue with an a son allergic to smoke. Our room was clean, however the chair was ripped and needs to be replaced. Parking was tight... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Brandy, Thank you for telling us about your visit with us. We really appreciate all of your comments and concerns about the hotel. Thank you for telling us your concerns about the smoke you smelled in the hallway. We are very sorry if this inconvenienced you at all. We will pass this feedback on to our staff. We use... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed December 6, 2013

I was there on a business trip, had a great experience for the first time at that hotel. Price range for the single bed was fair. The Front desk person Sonny was very friendly. Greeted us very nice with professional manners. Room were pretty clean and great service. Rooms were provided with most of the equipment needed iron, press stand... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear Mike S, Thank you for telling us about your stay.. We really appreciate all of our business travelers. Thank you for your feedback about the hotel. We will be sure to pass this feedback on to our staff. We use feedback to make changes to the hotel. We hope that you will chose us again in the future Sincerely,... More

Cornelius, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2013

Our room was disgusting - stains on the bed skirts and a large gross brown stain on the curtain. If we hadn't been exhausted, we would have looked elsewhere. We wore our flip flops rather than walk on the floor. Never again!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Glen Allen, responded to this review

Dear 2Sallycats, Thank you for taking the time to review our property. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I am sorry to hear that we failed to meet your expectations during your stay with us. Please accept our sincere apologies for any inconvenience it... More

Roanoke, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 13, 2013

Nice staff, nice hotel, nice location, but the rooms weren't as cleaned as I liked. I pulled out the silverware from the drawer and you can tell they weren't cleaned they still had food on them. Glad I brought plastic ware. The bed skirt had some kind of 'white' stain on it. Which wasn't really an issue just made me... More

Was this review helpful? Yes 2
ManagementTeamGM, Manager at Candlewood Suites Glen Allen, responded to this review

Dear ShayBrown, Thank you for telling us about your stay. Thank you for your valued feedback about the cleanliness of the room. We are very sorry that you were not satisfied. We are very sorry for the inconvenience. We will pass this valuable feedback on to our housekeeping staff. We use guest feedback to make the necessary changes to the... More

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Additional Information about Candlewood Suites Glen Allen

Address: 10609 Telegraph Rd, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Glen Allen 2*
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Also Known As:
Glen Allen Candlewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Number of rooms
84

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