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All 22 Glen Allen hotels

SpringHill Suites Richmond Virginia Center

3.0 of 5 Hotel   |   9701 Brook Road, Glen Allen, VA 23059
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Ranked #9 of 22 Hotels in Glen Allen
A recent review
4 of 5 stars reviewed 3 weeks ago
Livn4vaca
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127 reviews from our community

Traveler rating
    40
    51
    18
    11
    7
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62
10
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Connecticut
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a weekly business traveler so my wardrobe is business suits, packed one for each day I work. I left my skirt at the front desk at 8 am for same day return dry cleaning. When I stopped by the front desk that evening at 7:30 to retrieve my dry cleaning, they said they were sorry, but the dry... More

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Springhill Suites for business and was a little leery given some of the reviews. The room I had was very comfortable, modern, and the AC worked fine and was not noisy. The breakfast was better than complimentary breakfast offerings at other hotels I've stayed for business. Would not hesitate to stay again if in that area.

Was this review helpful? Yes 1
Louisville, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel every week over 6 months working a project in Richmond. The team here is outstanding, from the excellent and professional people at the front desk to the warm, tasty and filling breakfast to the courteous support staff that is always working to make sure our rooms are clean, neat and inviting. I really appreciated... More

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Chesapeake, Virginia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 18, 2014

When I arrived I wanted a room change and the desk clerk had to work some magic and made it happen he was very polite. Our room was clean and comfortable. The staff was friendly and the Breakfast the next morning was great with lots of choices. Once we left the hotel my wife could not find an item and... More

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Wise, Virginia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2014

Family and I stayed at the hotel for a few days and we were pleased with the accommodations. Room was clean and hotel staff was very kind and helpful. Hotel could use a little work and renovations but nothing major. I am very particular when it comes to a hotel and I have no problem with leaving if accommodations are... More

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Columbus, Ohio, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 10, 2014

We used points to get two connecting rooms. Not top of the line but for the class it is in, we had a great stay. Hotel was very well kept, nice and bright. Located right around several restaurants and right by a Starbucks which usually is a deal maker!

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Davenport, Florida
Top Contributor
61 reviews 61 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 6, 2014

Stayed at this hotel one night as a walk in customer during a road trip. The suite provides the bare basics, nothing spectacular. The hotel serves free continental breakfast, one should find something to eat. The hotel has two computers for use of the customers. There is a laundry for guests use as well. The hotel is located close to... More

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Rory P, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Segebaba, Thank you for your comments. I am pleased to read you were able to take advantage of our great location and complimentary daily breakfast. We look forward to welcoming you back to the SpringHill on your next trip to the area. Sincerely, Randy - General Manager More

Virginia Beach, Virginia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

From check-in to check-out, the staff was extremely courtesy, friendly, enthusiastic, and helpful. Our room was on the first floor and convenient to one of the side doors, providing an easy transfer of luggage in and out of the room. The grounds and building were very well kept and there is sufficient lighting throughout the parking areas. Although the hotel... More

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2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 19, 2014 via mobile

Arrived around 930pm and there was no one at the desk looked around the hotel and could not find anyone went behind the desk and knocked on the door still no one about 15 minuets later two employees came out from the room that the door i knocked on behind the desk and was able to check in. Got to... More

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Rory P, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

​Dear Rebellt, Thank you for taking the time to provide us with valuable feedback. Our goal is to be the cleanest, friendliest hotel in Richmond. After reading your comments from your most recent stay, we obviously did not meet our goal or a standard expectation. I welcome the opportunity to discuss this further with you. At your earliest opportunity, please... More

Senior Contributor
41 reviews 41 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014

Checked in after midnight as a walk in. Staff at desk very friendly and helpful. Got a quiet room. Clean. Had everything I needed. And the A/C worked well and was QUIET! Slept well in spite of a tired, creaky mattress. Good "free" breakfast in the morning. Disposable coffee cups did NOT need the added cardboard cuff to keep my... More

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Additional Information about SpringHill Suites Richmond Virginia Center

Address: 9701 Brook Road, Glen Allen, VA 23059
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Richmond Virginia Center 3*
Number of rooms: 136
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Also Known As:
Springhill Suites Richmond Virginia Hotel Glen Allen
Springhill Suites Glen Allen
Glen Allen Springhill Suites

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