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All 22 Glen Allen hotels

SpringHill Suites Richmond Virginia Center

3.0 of 5 Hotel   |   9701 Brook Road, Glen Allen, VA 23059
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75%
Ranked #9 of 22 hotels in Glen Allen
A recent review
5 of 5 stars reviewed 6 days ago
Terri S Spring Church, Pennsylvania, United States
  • Overview
  • Reviews (113)
  • Photos (36)
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  • Room tips (20)
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113 people have reviewed this hotel

Traveler rating
    37
    46
    15
    9
    6
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56
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
Spring Church, Pennsylvania, United States
Top Contributor
52 reviews 52 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked online using a prepaid option, requesting an ADA room, only to discover upon arrival that our understanding of mobility accessible was different than the hotel's definition. Two of the managers and other hotel staff went above and beyond the call of standard hospitality to find a solution to our problem that we could live with and still enjoy... More

Was this review helpful? Yes
Brooklyn, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had no problem checking in they had my room ready. The Staff was very nice the breakfast was good in the morning I recommend this hotel. Lots restaurants around the hotel and only 1 hour away from williamsberg.

Was this review helpful? Yes 1
Halifax, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Convenient to Major expressways this is a great place to stay. Local shopping and malls are within walking distance and some real cool eating including Shoneys , chili's , and many others, awesome staff, rooms are a bit small but the entire hotel is recently updated. Only thing not updated is the pool area. If your looking for sound proof... More

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Boulder, Colorado
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms have all the basic amenities but the layout is older style and rooms a little smaller and narrow compared to other Springhill Suites. Furniture was worn and some pieces chipped but double beds comfortable. There is a good sized countertop with a small fridge, microwave and bar sink. Complimentary breakfast was a pleasant surprise and better than average with... More

Was this review helpful? Yes 2
Rory P, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear skygirl2, Thank you for your comments on your most recent stay with us. We are pleased that you enjoyed our complimentary breakfast in the morning. We apologize for the inconveniences you experienced at our pool. I have shared your comments with our maintenance staff, and we will look into it. Thank you again for your comments. We look forward... More

Phoenix, Arizona
1 review
3 of 5 stars Reviewed 4 weeks ago

Run of the mill Springhill Suites, though it is new, so everything is in good shape. Pool is very small, breakfast has few choices and very limited seating, like a Fairfield Inn, actually. Workout room is small but no one uses it, so it works out. Near a shopping mall and food outlets. Just okay.

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Rory P, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Stoopy1, Thank you very much for your comments. We are located near many shopping and dining areas and are pleased that you were able to venture out and enjoy the city. I have passed your comments along to the appropriate department heads regarding the pool and breakfast. We apologize that you found our breakfast limited. We strive to provide... More

Memphis, Tennessee
Top Contributor
155 reviews 155 reviews
42 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long night driving, my husband and I decided to stop for a few hours of sleep. We were quickly given keys to a very nice, large, and modern room. The entire hotel was modern. We entered our room to find a living room with pretty green nature colors and artwork. There was a "kitchen" area with plenty of... More

Was this review helpful? Yes 1
Columbus, Ohio
Top Contributor
110 reviews 110 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As usual, Marriott SpringHill Suites comes through. Clean, well-located near I-95 and 295 just north of Richmond. Staff is pleasant, and rooms are spotlessly clean and odor-free. Plenty of restaurant choices within walking distance or a short car ride.

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Jerusalem, Israel
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 16, 2014

very noisy on the weekends. huge queues at breakfast. dining room tiny and no place to sit. runs out of food very fast and longs waits for refill. found a bug in the bed, my colleague had to change rooms twice because of the smell of smoke and other problems. reception staff generally friendly, but one lady was very rude.... More

Was this review helpful? Yes 1
Rory P, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Hadleyr2014, Thank you for your comments. We take these very seriously. We pride ourselves on providing first class customer service and amenities, and apologize we missed the mark. We are pleased that you took advantage of our complimentary breakfast but do apologize that some of our offering ran out too quickly. I will work with our department heads to... More

Halifax, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 10, 2014

This hotel is an easy on/off I95. the free breakfast was very good. Hot waffles and sausage and eggs, besides the usual cereal, toast, bagels and muffins. we stayed in a King bed suite. It was very roomy and had a sleep sofa. The kitchenette was nice. the staff were all friendly and helpful. the pool and hot tub were... More

Was this review helpful? Yes 1
Nellysford, Virginia
Top Contributor
61 reviews 61 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 6, 2014

I was in town for a short trip with my daughter and several of her friends. This is a great hotel if you need more than 2 beds. The sleep sofa enabled all of us to stay in one room and we still had a little extra room for luggage. The staff is very friendly and helpful. When we checked... More

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites Richmond Virginia Center

Address: 9701 Brook Road, Glen Allen, VA 23059
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Richmond Virginia Center 3*
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Also Known As:
Springhill Suites Richmond Virginia Hotel Glen Allen
Springhill Suites Glen Allen
Glen Allen Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Glen Allen
Hotel Class
Official Description (provided by the hotel)
The lobby has been re-imagined that will allow you to discover a different kind of style and space. Located in suburban Glen Allen and just minutes to the West End business district, this incredible hotel puts you at the doorstep of everything Richmond has to offer. You'll find fresh, airy public spaces that will provide new areas for down time or time to meet up. Find what you need to stay on track utilizing the lobby computer and printer while the free Wi-Fi helps you stay connected. Start your day with our free hot breakfast and come home to our revived guest suites that give you more flexibility for your stay. ... more   less 
Number of rooms
136

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