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SpringHill Suites Richmond Virginia Center

3.0 of 5 9701 Brook Road, Glen Allen, VA 23059
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SpringHill Suites Richmond Virginia Center
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SpringHill Suites Richmond Virginia Center
SpringHill Suites Richmond Virginia Center
SpringHill Suites Richmond Virginia Center
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130 reviews from our community

Traveler rating
    41
    52
    18
    11
    8
See reviews for
63
11
3
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very nice! Excellent room for 2 people and would be okay for 4 people. Amazing kitchen with very clean dishes and forks, knifs, etc. also a huge fridge. Very clean. Gym was nice and clean but small. Breakfast buffet is good but the service lady made it very good because she was extremely nice and helpful! I... More 

Was this review helpful? Yes
Randy G, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Justinrun3, Thank you for your comments. I am very pleased to see that you enjoyed your stay! We hope to see you back soon! Randy G More 

Columbus, Ohio
Top Contributor
69 reviews 69 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I don't know what the problems have been with other reviewers, but we were just here and were very pleased with our stay. Love a couple of things that are different at this property. When checking in, there is a giant bowl of Chupa Chups pops---now how original is that I ask you??? Love them! Very friendly front desk....good west... More 

Was this review helpful? Yes
Palmyra, Virginia, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

We always chose Mariotts, this hotel was disgusting. We had blood stains in bathroom and carpet. We were then given another room and couch was disgustingly stained. It was to late to check out and we were stuck there.

Was this review helpful? Yes
Randy G, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Edward L, Thank you for your comments regarding your most recent stay. I am sorry you did not have a pleasant stay. We do have a company that we work very closely with to retract stains We did investigate the stains in your room and found that the stains you mentioned where not blood stains. Thanks again for brining this... More 

Connecticut
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 30, 2014

I am a weekly business traveler so my wardrobe is business suits, packed one for each day I work. I left my skirt at the front desk at 8 am for same day return dry cleaning. When I stopped by the front desk that evening at 7:30 to retrieve my dry cleaning, they said they were sorry, but the dry... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2014

I stayed at the Springhill Suites for business and was a little leery given some of the reviews. The room I had was very comfortable, modern, and the AC worked fine and was not noisy. The breakfast was better than complimentary breakfast offerings at other hotels I've stayed for business. Would not hesitate to stay again if in that area.

Was this review helpful? Yes 1
Louisville, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 21, 2014

I recently stayed at this hotel every week over 6 months working a project in Richmond. The team here is outstanding, from the excellent and professional people at the front desk to the warm, tasty and filling breakfast to the courteous support staff that is always working to make sure our rooms are clean, neat and inviting. I really appreciated... More 

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Chesapeake, Virginia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 18, 2014

When I arrived I wanted a room change and the desk clerk had to work some magic and made it happen he was very polite. Our room was clean and comfortable. The staff was friendly and the Breakfast the next morning was great with lots of choices. Once we left the hotel my wife could not find an item and... More 

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Wise, Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 10, 2014

Family and I stayed at the hotel for a few days and we were pleased with the accommodations. Room was clean and hotel staff was very kind and helpful. Hotel could use a little work and renovations but nothing major. I am very particular when it comes to a hotel and I have no problem with leaving if accommodations are... More 

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Columbus, Ohio, United States
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 10, 2014

We used points to get two connecting rooms. Not top of the line but for the class it is in, we had a great stay. Hotel was very well kept, nice and bright. Located right around several restaurants and right by a Starbucks which usually is a deal maker!

Was this review helpful? Yes
Davenport, Florida
Top Contributor
61 reviews 61 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 6, 2014

Stayed at this hotel one night as a walk in customer during a road trip. The suite provides the bare basics, nothing spectacular. The hotel serves free continental breakfast, one should find something to eat. The hotel has two computers for use of the customers. There is a laundry for guests use as well. The hotel is located close to... More 

Was this review helpful? Yes 2
Rory P, Guest Relations Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Segebaba, Thank you for your comments. I am pleased to read you were able to take advantage of our great location and complimentary daily breakfast. We look forward to welcoming you back to the SpringHill on your next trip to the area. Sincerely, Randy - General Manager More 

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Additional Information about SpringHill Suites Richmond Virginia Center

Address: 9701 Brook Road, Glen Allen, VA 23059
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Richmond Virginia Center 3*
Number of rooms: 136
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Also Known As:
Springhill Suites Richmond Virginia Hotel Glen Allen
Springhill Suites Glen Allen
Glen Allen Springhill Suites

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