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All 22 Glen Allen hotels

Richmond Marriott West

3.0 of 5 Hotel   |   4240 Dominion Boulevard, Glen Allen, VA 23060
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Ranked #15 of 22 Hotels in Glen Allen
A recent review
3 of 5 stars reviewed 6 days ago
KCW25 Philadelphia, Pennsylvania
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145 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Top Contributor
388 reviews 388 reviews
28 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Clean? yes. Friendly staff? meh- most of them are. Room? comfortable bed, as in all marriott hotels, but the wallpaper was peeling all over in my room and it looked like it hadn't had any renovations since the 80s. There was a big cut out panel under the sink that looks liked someone took a drywall saw to it and... More 

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Tampa, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel is Awesome!! Stephanie manages the concierge lounge in the evening and Ci Ci in the mornings - both make my "home away from home" (I am here every week) really like a home! The staff at the front desk (notably Seden, Armond, and Han) go out of their way to be friendly & helpful. The... More 

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Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel is clean, friendly and the service is excellent. We stay in Hotels way too much, but at least this concierge lounge is home away from home...food is excellent, two free drinks waiting for you, and a smiling face there to help every night, thanks Stephanie you do a great job!!

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Rio de Janeiro, RJ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

So.... Indeed the hotel is dated and it needs and full upgrade, but the hotel is very clean and the staff is awesome. No, staff is better than awesome. Stephanie in the lounge is perhaps the best host I have ever met (Yes, Platinum for life and i have seen it all) and if you are lucky enough to be... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

It was our pleasure to have had you here and we thank you for your wonderful comments regarding our team, especially Stephanie. I look forward to sharing your feedback with her. Our on-site fitness center includes cardiovascular equipment, free weights, treadmills, elliptical machines, a pool and more. We know your schedule may not include a typical work day so our... More 

Virginia Beach, Virginia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We spent a night during a weekend trip to Richmond. I found this hotel to be in a great location in Short Pump. Check in was fast we were in our room in no time; front desk staff could have been nicer. The room was nice a bit on the small side but well appointed. The major downside for me... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

We are delighted to learn that our location near Short Pump made your stay here enjoyable. When staying with us, we offer multiple room-type options, including suites. Should your original accommodations not meet your expectations, it would be our pleasure to provide you with options that may be better suited to your needs. While we are happy to read that... More 

St. Louis, MO
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 21, 2014

I stayed here on business and enjoyed the location. Although the room decor is getting old I understand they will be going through a remodeling soon. I rated this hotel a 5 because of friendly staff, Steph up in the Concierge's lounge and the bartender in the main floor lounge, prices in the restaurant, multitude of restaurants within walking distance,and... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

It was wonderful to welcome you to the Marriott Richmond West. Our location in Glen Allen makes it easy to enjoy the area restaurants, shopping, attractions and more. Thank you for your kind remarks regarding our staff members. We strive to provide all of our guests with experiences like yours. We do have plans to begin a renovation which includes... More 

Hagerstown, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

I used marriott points and stayed here on my last trip to richmond. The front desk staff was outstanding and very helpful. My room was outdated with walpaper that was peeling off at the corners. The bathroom was nice but the shower had some mold issues. the bed was very comfortable and the hotel's location is good. All in all,... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Thank you for taking the time to share your experiences with us. We are happy to read that our team was able to provide you with an outstanding experience while here. Your loyalty to the Marriott Brand of hotels is truly appreciated. We regret that we did not meet your expectations at every turn. Our guests' feedback is always welcome... More 

Viera, Florida, USA
Top Contributor
139 reviews 139 reviews
21 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 26, 2014

A step up from the national chains. A very nice lobby with a fireplace. Also an upscale bar. Fitness room with two ellipticals and a couple bikes and free-weights. An indoor pool. Room was adequate though AC/Heat seemed a bit dated. Staff was helpful and professional. Would return.

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Thank you so much for your kind comments. We are delighted that you were able to enjoy so many aspects of your stay and found our warm and inviting fireplace area a great place to relax. Our fitness center offers a variety of equipment for guests looking to stay on top of their fitness routines. It is open 24 hours... More 

Drexel Hill, PA
Top Contributor
52 reviews 52 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 18, 2014

The hotel was comfortable and quiet, even with multiple collegiate sports teams staying at the property the same time we were staying there (Early November, 2014). The room decor looked like it's been patched up over the years and is due for an upgrade. That being stated, everything worked. The most awkward thing in the room is when you switch... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

When staying at the Marriott Richmond West, all of our guests can relax and unwind in the quiet comfort of their accommodations. We did want to let you know that we will be starting updates to our hotel beginning in January of 2015 to ensure our guests continue to enjoy all you have come to expect from the Marriott Brand... More 

Birmingham, AL
Top Contributor
58 reviews 58 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 11, 2014

modern, new hotel in great location. plenty of food in the area, of all types. staff were very friendly. I recommend the Taziki's for Mediterranean food, located close by. The brand is headquartered and founded in my town. I was feeling very ill upon arrival in Richmond, so a familiar place close by was comforting.

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Traveling while feeling under the weather can certainly be a challenge and we’re just glad to hear that you were able to relax comfortably while away from your home. We hope to always deliver that level of service and hospitality as it was intended 87 years ago in D.C. when it all first started with the Marriott family. Thank you... More 

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Additional Information about Richmond Marriott West

Address: 4240 Dominion Boulevard, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Richmond Marriott West 3*
Number of rooms: 234
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott

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