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All 22 Glen Allen hotels

Richmond Marriott West

3.0 of 5 Hotel   |   4240 Dominion Boulevard, Glen Allen, VA 23060
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Ranked #17 of 22 hotels in Glen Allen
A recent review
4 of 5 stars reviewed 1 week ago
Michael M Williamsburg, Virginia
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108 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Williamsburg, Virginia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

As far as all the main things I look for in a hotel, this place did at least satisfactory. Room was clean overall, staff was friendly and professional, bed was comfortable (softer than I normally like it, but it worked) and everything worked and was present. However, as others have noted, everything about the place was dated. I even noted... More

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East Brunswick, New Jersey
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 13, 2014

I stayed here for business so it was conveniently located to my appointment, but I would consider another hotel the next time I visit. The positives are the reasonable price for a Marriott and the restaurant was also very nice. However the rooms need a bit of an update. Lots of peeling wallpaper as other reviewers have shown. I would... More

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Carter M, General Manager at Richmond Marriott West, responded to this review

Mr. Beatles, Thank you for taking the time to rate us on Trip Advisor and sharing your experience with the Richmond Marriott West. However, I do want to apologize for the peeling wallpaper and refrigerators in te hallway. It is our job to create the best stay possible for all of our guest on the service side as well as... More

Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2014

Stayed at this hotel (and will again) for business and found that it was just what I needed. The staff was great, polite, attentive. Manager was in the lobby greeting guests. The room was nothing special, but was clean, and the bed was comfortable. Equally important to me for business travel was that the hotel was quiet. No slamming of... More

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Thank you so much for your great review of the Marriott Richmond West. We are delighted you were able to enjoy your visit and your kind comments regarding our staff are appreciated. Whether you are here for business or pleasure, we offer a wide range of amenities for all of our guests to enjoy. It was great to have had... More

Marco Island, Florida
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 3, 2014

My wife and I stayed here one night (January 22, 2014), as we were traveling thru Richmond, VA. I looked at a lot of the hotels ranked on trip advisor, and could not find this one. That is disappointing as it was a great, reasonably priced, hotel. A lot of the "Top Picks" looked super old fashioned and creepy! This... More

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Carter M, General Manager at Richmond Marriott West, responded to this review

Marco, Thank you so much for the nice review. We are glad you enjoyed your stay and hope to see you again soon. More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2014

I have to travel to Richmond on Business on a regular basis, If you are looking for a excellent hotel in the Richmond Area and enjoy the Marriott brand this is your hotel. The front desk staff is always professional and happy to greet you no matter what time you arrive. The Lobby area has nice comfortable sitting areas, there... More

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Carter M, General Manager at Richmond Marriott West, responded to this review

Steve, Thank you so much for such a nice review. It has been a pleasure to be your home away from home over the last couple years and we look forward to seeing you again soon. More

Yorktown, Virginia
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 9, 2014

I stayed overnight at this hotel while in town for a sales conference. The temperature outside had dipped to 14 degrees! The hotel was warm and inviting and the room was very very clean and comfortable. The bed was awesome! Great water pressure and a spacious shower.

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Carter M, General Manager at Richmond Marriott West, responded to this review

Hurster97, Thank you for your positive feedback and we are glad that you enjoyed your stay. We look forward to seeing you again in the future. More

Miami, Florida
Top Contributor
124 reviews 124 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed December 31, 2013

Stayed here for three nights to visit a relative for the holidays. It is a good place to stay. It has a beautiful lobby area with nice bar. Room is big, clean and nice with balcony. Bathroom is of good size and the bed is comfortable. They don't have ref and does not provide bottled water in the room for... More

Was this review helpful? Yes 2
Herndon, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2013

While this hotel is set back a piece from the main road of Broad Street, you cannot go wrong with this hotel. Big advantage of being off the main road is that it's nice and quite from the road noise and busy street lights. The hotel staff are second to none when it comes to their professionalism and being overall... More

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Arlington, Virginia
Top Contributor
71 reviews 71 reviews
60 hotel reviews
152 helpful votes 152 helpful votes
1 of 5 stars Reviewed November 11, 2013

Where to start on this property. First note all my reviews here, I travel frequently and this is easily one of the worst hotels I have stayed in not only recently but during my life on the road. I highly encourage you to avoid this place for your own health. I've attached some pics as well. In depth: 1. There... More

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Yorktown, Virginia
3 reviews 3 reviews
4 of 5 stars Reviewed September 29, 2013

The room wasn't great - there were separating seams in the wallpaper and cracked drywall in the bathroom. It was very clean - and smelled it. There was a strong "pine-sol" like smell in the room. It could bother folks with breathing issues like asthma, but it was ok for us. The halls in this hotel amplify noise - I... More

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Additional Information about Richmond Marriott West

Also Known As:
Richmond Marriott West Hotel
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott
Address: 4240 Dominion Boulevard, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 22 hotels in Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Marriott West 3*
Official Description (provided by the hotel):
The Richmond Marriott West is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 
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