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All 22 Glen Allen hotels

Richmond Marriott West

3.0 of 5 Hotel   |   4240 Dominion Boulevard, Glen Allen, VA 23060
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Ranked #15 of 22 Hotels in Glen Allen
A recent review
3 of 5 stars reviewed 5 days ago
Jason B Virginia Beach, Virginia
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141 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach, Virginia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We spent a night during a weekend trip to Richmond. I found this hotel to be in a great location in Short Pump. Check in was fast we were in our room in no time; front desk staff could have been nicer. The room was nice a bit on the small side but well appointed. The major downside for me... More 

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St. Louis, MO
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on business and enjoyed the location. Although the room decor is getting old I understand they will be going through a remodeling soon. I rated this hotel a 5 because of friendly staff, Steph up in the Concierge's lounge and the bartender in the main floor lounge, prices in the restaurant, multitude of restaurants within walking distance,and... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

It was wonderful to welcome you to the Marriott Richmond West. Our location in Glen Allen makes it easy to enjoy the area restaurants, shopping, attractions and more. Thank you for your kind remarks regarding our staff members. We strive to provide all of our guests with experiences like yours. We do have plans to begin a renovation which includes... More 

Hagerstown, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I used marriott points and stayed here on my last trip to richmond. The front desk staff was outstanding and very helpful. My room was outdated with walpaper that was peeling off at the corners. The bathroom was nice but the shower had some mold issues. the bed was very comfortable and the hotel's location is good. All in all,... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Thank you for taking the time to share your experiences with us. We are happy to read that our team was able to provide you with an outstanding experience while here. Your loyalty to the Marriott Brand of hotels is truly appreciated. We regret that we did not meet your expectations at every turn. Our guests' feedback is always welcome... More 

Viera, Florida, USA
Top Contributor
139 reviews 139 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A step up from the national chains. A very nice lobby with a fireplace. Also an upscale bar. Fitness room with two ellipticals and a couple bikes and free-weights. An indoor pool. Room was adequate though AC/Heat seemed a bit dated. Staff was helpful and professional. Would return.

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Thank you so much for your kind comments. We are delighted that you were able to enjoy so many aspects of your stay and found our warm and inviting fireplace area a great place to relax. Our fitness center offers a variety of equipment for guests looking to stay on top of their fitness routines. It is open 24 hours... More 

Drexel Hill, PA
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 18, 2014

The hotel was comfortable and quiet, even with multiple collegiate sports teams staying at the property the same time we were staying there (Early November, 2014). The room decor looked like it's been patched up over the years and is due for an upgrade. That being stated, everything worked. The most awkward thing in the room is when you switch... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

When staying at the Marriott Richmond West, all of our guests can relax and unwind in the quiet comfort of their accommodations. We did want to let you know that we will be starting updates to our hotel beginning in January of 2015 to ensure our guests continue to enjoy all you have come to expect from the Marriott Brand... More 

Birmingham, AL
Top Contributor
57 reviews 57 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2014

modern, new hotel in great location. plenty of food in the area, of all types. staff were very friendly. I recommend the Taziki's for Mediterranean food, located close by. The brand is headquartered and founded in my town. I was feeling very ill upon arrival in Richmond, so a familiar place close by was comforting.

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Traveling while feeling under the weather can certainly be a challenge and we’re just glad to hear that you were able to relax comfortably while away from your home. We hope to always deliver that level of service and hospitality as it was intended 87 years ago in D.C. when it all first started with the Marriott family. Thank you... More 

Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2014

As a premier platinum guest, I must say, Joel Fuller, the new general manager, has taken this older property and brought new life to it. Their sole purpose at this business hotel is to make sure they provide you with a successful stay by tending to all of your needs and service requests. The front desk manager, Seden Atasoy, was... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

It is truly a pleasure to welcome our Elite Guests and we thank you for your loyalty to the Marriott Brand and especially, the Marriott Richmond West. We were delighted to have you with us for an extended stay and thrilled to hear that we will be your home away from home once again in the near future. Your kind... More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 14, 2014

I stay here about twice a month. The hotel is conveniently located near Short Pump in an office park. It has plenty of parking(although spaces up front are scarce) and is off the main road so it is very quiet. Customer service is decent, but if you check in late there is usually no one at the front desk and... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

Thank you for sharing your experiences. Your loyalty is truly appreciated. Your comments will be shared with our team as we work to improve the guest experience. We regret that we did not meet your expectations on every level during your stay. There are times, late in the evening, when our front desk personnel may have to step away and... More 

Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014

My first stay at this Marriott and for only one night to attend a high school get together was a stay that insured my return whenever I have an opportunity to be in that area. The hotel was beautifully appointed, beds were comfortable and NO feathers as I requested. I was upgraded to the concierge floor which I greatly appreciated.... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

It was a pleasure to welcome you to the Marriott Richmond West. We are delighted to read you were able to enjoy so much during your visit and we thank you for your kind comments. For any future visits, we do offer a variety of hotel packages and our Technology Bundle includes the American breakfast for two guests daily as... More 

Radford, Virginia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed at this hotel monthly as a family of 4 for 3 years while playing travel ball in richmond. It was always steady hosting an event (bar mitzvah, family reunions, policemen functions, etc.) but the staff was always helpful. The 6th floor concierge service during the week had an excellent breakfast and was well staffed. We used the bar... More 

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MarriottRichmondWest, General Manager at Richmond Marriott West, responded to this review

The greatest compliment we could receive is that our guests return to our hotel when they are in the Richmond area. We can't thank you enough for your continued loyalty! Our guests can enjoy a variety of amenities and we are glad you have had the chance to have the benefit of our concierge level services while here. We did... More 

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Additional Information about Richmond Marriott West

Address: 4240 Dominion Boulevard, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Richmond Marriott West 3*
Number of rooms: 234
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott

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