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Extended Stay America - Richmond - West End - I-64

2.0 of 5 10961 West Broad Street, Glen Allen, VA 23060 (Formerly Homestead Studio Suites)
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Extended Stay America - Richmond - West End - I-64
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Extended Stay America - Richmond - West End - I-64
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73 reviews from our community

Traveler rating
    31
    12
    9
    7
    14
See reviews for
9
4
18
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (15)
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Richmond, Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

Stained walls and floor, dirty room. We asked to be moved to a different room, which was not much better. Staff was friendly, however, and the reservation agent was extremely helpful. Never again will I stay in this hotel.

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Orange County, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this property on and off for 3 years. The new management get a 0. I have had towels with yellowish spot, rooms with missing doors on cabinets, missing shower curtains and even was told my room was not available due to overbooking. Then when I called my travel agent and did a three way call, my... More 

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New York
1 review
1 of 5 stars Reviewed 2 weeks ago

Lobby was dark, room smelled like garbage, room was dirty, burn marks on the counter, carpeting pulled up, bed was uncomfortable, room decor was very outdated. also had to deal with listening to the person in the next room snoring and then on the phone, both sides of the conversation. We checked out after the first night and went to... More 

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1 review
5 of 5 stars Reviewed October 20, 2014

I love this place besides the kitchen the staff is very friendly and helpful. I HIGHLY reccomend this hotel. Everything about this hotel is great there's a laundry facility. Its also very easy to find and close to things. The staff always have smiles as well.

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Richmond, Virginia
1 review
4 of 5 stars Reviewed October 1, 2014

I've been staying in this location for the last 3 years and i have to say that the location is great, friendly stuff, helpful and kind, the price is also very reasonable and they don't tend to elevate the rate very often and if any only by a couple of bucks. It is a good place to stay long or... More 

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Stroudsburg, Pennsylvania
1 review
5 of 5 stars Reviewed September 29, 2014

I am a long term guest at this hotel. The first and biggest compliment goes to the staff for their efforts to ensure guest comfort. Sleep at night is precious to me and the Extended Stay Hotel makes that possible. This hotel comes highly recommended for its excellent facilities including kitchen and optional utensils.

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Richmond, Virginia
1 review
5 of 5 stars Reviewed September 25, 2014

Extended Stay America is an ideal place to stay if you are looking for short or long term when transiting from an apartment, house or traveling. I have been here for over a year with no concerns or issues. Upon arrival, my room was immaculate and inviting. Guest services employees were polite, respectful and answered all my questions patiently and... More 

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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed September 24, 2014

I had my employees staying here for two weeks recently. They reported that the hotel was very nice, the rooms were well appointed, and the beds were comfortable. I had to have deliveries made to the front desk and talked to the staff often. They were always very friendly and professional and went out of their way to help. We... More 

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Kill Devil Hills, North Carolina
Top Contributor
60 reviews 60 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 23, 2014

Very basic value. Not for all families, construction workers, seasoned male traveler. Did not offer kitchen utensils up front, bugs in room-ants, caterpillars, and flying. Tough crowd. If you do not need to save money find something else in short pump

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 22, 2014

Last week I needed to find a place for two nights for an employee. All the normal places around Glen Allen were booked but I was able to find a room on Orbitz here for which I had to prepay both nights. I did not think twice about the quality of the room...the hotel is right by Innsbruck and I... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Richmond - West End - I-64

Address: 10961 West Broad Street, Glen Allen, VA 23060 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Richmond - West End - I-64 2*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Extended Stay, Cheap Tickets, Orbitz, Odigeo and Tingo so you can book your Extended Stay America - Richmond - West End - I-64 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Homestead Richmond Innsbrook

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