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Extended Stay America - Richmond - West End - I-64

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10961 West Broad Street, Glen Allen, VA 23060 (Formerly Homestead Studio Suites)
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Extended Stay America - Richmond - West End - I-64
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Extended Stay America - Richmond - West End - I-64
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75 reviews from our community

Traveler rating
    32
    12
    10
    7
    14
See reviews for
10
4
18
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We are a group from TSC Construction Company and my boss has been here for months. I have been here for a week , in and out . Management has been flexible with affording us a good rate and they have good hospitality. I recommend staying here for your business and leisure trips

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Phillisburg, Nj
Top Contributor
60 reviews 60 reviews
37 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 25, 2015

We booked a 2-Queen beds suite for 1 night. The room is very basic with very obvious wear and tear without much maintenance. But it was clean. We have encountered some issued with the door. Apparently, due to the extreme low temperature, the electronic door lock start malfunctioning. We discovered this issue after the dinner and found our room wide... More 

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Richmond, Virginia
1 review
2 of 5 stars Reviewed December 11, 2014

Stained walls and floor, dirty room. We asked to be moved to a different room, which was not much better. Staff was friendly, however, and the reservation agent was extremely helpful. Never again will I stay in this hotel.

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Orange County, California
1 review
1 of 5 stars Reviewed December 11, 2014

I have stayed at this property on and off for 3 years. The new management get a 0. I have had towels with yellowish spot, rooms with missing doors on cabinets, missing shower curtains and even was told my room was not available due to overbooking. Then when I called my travel agent and did a three way call, my... More 

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New York
1 review
1 of 5 stars Reviewed December 8, 2014

Lobby was dark, room smelled like garbage, room was dirty, burn marks on the counter, carpeting pulled up, bed was uncomfortable, room decor was very outdated. also had to deal with listening to the person in the next room snoring and then on the phone, both sides of the conversation. We checked out after the first night and went to... More 

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1 review
5 of 5 stars Reviewed October 20, 2014 via mobile

I love this place besides the kitchen the staff is very friendly and helpful. I HIGHLY reccomend this hotel. Everything about this hotel is great there's a laundry facility. Its also very easy to find and close to things. The staff always have smiles as well.

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Richmond, Virginia
1 review
4 of 5 stars Reviewed October 1, 2014

I've been staying in this location for the last 3 years and i have to say that the location is great, friendly stuff, helpful and kind, the price is also very reasonable and they don't tend to elevate the rate very often and if any only by a couple of bucks. It is a good place to stay long or... More 

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Stroudsburg, Pennsylvania
1 review
5 of 5 stars Reviewed September 29, 2014

I am a long term guest at this hotel. The first and biggest compliment goes to the staff for their efforts to ensure guest comfort. Sleep at night is precious to me and the Extended Stay Hotel makes that possible. This hotel comes highly recommended for its excellent facilities including kitchen and optional utensils.

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Richmond, Virginia
1 review
5 of 5 stars Reviewed September 25, 2014

Extended Stay America is an ideal place to stay if you are looking for short or long term when transiting from an apartment, house or traveling. I have been here for over a year with no concerns or issues. Upon arrival, my room was immaculate and inviting. Guest services employees were polite, respectful and answered all my questions patiently and... More 

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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed September 24, 2014

I had my employees staying here for two weeks recently. They reported that the hotel was very nice, the rooms were well appointed, and the beds were comfortable. I had to have deliveries made to the front desk and talked to the staff often. They were always very friendly and professional and went out of their way to help. We... More 

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