We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Glen Allen hotels

Extended Stay America - Richmond - West End - I-64

2.0 of 5 Hotel   |   10961 West Broad Street, Glen Allen, VA 23060 (Formerly Homestead Studio Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Richmond - West End - I-64 to your Saves list
Extended Stay America - Richmond - West End - I-64
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Ext. Stay America Travelocity
and 5 more sites!
62%
Ranked #8 of 22 hotels in Glen Allen
A recent review
Write a Review

62 people have reviewed this hotel

Traveler rating
    27
    11
    8
    5
    11
See reviews for
8
4
16
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I spent several months at this Extended Stay and found it a safe, quiet and extremely convenient to the far West End of Metro Richmond. The rooms are a little small, the free breakfast selection skimpy, but the staff is friendly, responsive and professional which overcame any shortcomings of the facilities.

Was this review helpful? Yes 1
Glen Allen, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

I have been looking for a "home away from home" as I will be staying around Richmond for most of the next six months and was very lucky to find this place. First, the location is perfect. Plenty of stores and restaurants even within walking distance. Second, the room has always been very clean and so is the property. Now... More

Was this review helpful? Yes 2
Big Stone Gap, Virginia
1 review
3 of 5 stars Reviewed December 17, 2013

The room was clean and quiet. Staff friendly. I cant rate the experience very high because the bed was way too hard for my taste . The pillows, though plentiful were also uncomfortable. I had considered using this hotel for a long say as my husband may be relocating to the area, due to a job change, but could not... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Richmond - West End - I-64, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the hotel’s bed is pillows is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I will review the room you were in to upgrade the pillows and look to... More

Roanoke, Virginia
2 reviews
5 of 5 stars Reviewed December 17, 2013

A one day stay I wished had been longer. we had a smoking room with our pet. the front desk service was awesome , very polite , and the room was beautiful.a sitting room and kitchen. will stay again soon !!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Richmond - West End - I-64, responded to this review

Thank you for posting such a radiant review. I am glad to read that you were pleased with our hotel. Our front office staff was happy to receive such great compliments. I am glad that you found your suite clean and comfortable. Once more, thank you for posting your review. We look forward to having you visit with us again... More

Glen Allen, Virginia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 13, 2013

Like many other posters here, my stays have been positive each time with a very clean, quiet room with a comfortable bed. There is free Wi-Fi and extended cable as well as fax and photocopy services at no extra charge. The price is more than reasonable and the location is perfect, in walking distance to supermarkets, restaurants, shops, etc. There... More

Was this review helpful? Yes 1
Richmond, Virginia
1 review
4 of 5 stars Reviewed November 22, 2013

I am new to this area I came to the Extended Stay to see there rooms and to get a feel of the area and I must say that I love it. I have a son that will be attending school next year so I am looking to get settled in the Short Pump area, so I will be needing... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Richmond - West End - I-64, responded to this review

Ced - I read your review, and would like to thank you for writing such delightful comments about Deedra. I am glad to read that you were pleased with the service she provided along with the rest of our staff, and the set-up of our rooms. We look forward to having you stay with us in the future! More

ruchmond
1 review
5 of 5 stars Reviewed November 21, 2013

I checked in couple days ago and the experience was absolutely wonderful.. clean rooms and very quiet and comfortable place to stay ..the costumer service was the best i have ever experienced the desk clerk name deedrea was very experienced very sweet you would think shes a manager she made my stay very comfortable im definitely coming back here again!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Richmond - West End - I-64, responded to this review

Thank you so much for sharing your experience with us. I am very proud of Deedra for taking such great care of you. Our whole staff strives to always provide the best customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More

1 review
4 of 5 stars Reviewed November 15, 2013 via mobile

I enjoy staying at this particular location because it is convenient to many things. The person who checked us in, Deedrea, was very kind and explained everything perfectly. When we got to our room we realized that we forgot toothpaste so when we went back to see if they offered complimentary toothpaste she gave us some and popcorn too! She... More

Was this review helpful? Yes
Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed November 15, 2013

Close to all the things we planned to do in Short Pump/Glen Allen area. The room was great and we had access to kitchen and then they had snack room, laundry facility. Breakfast was a grab to go, which was nice with hot cereals,fruit,coffee and tea. Shopping areas were all around and then you can visit area attractions which were... More

Was this review helpful? Yes
Henrico, Virginia
1 review
5 of 5 stars Reviewed October 15, 2013

I am a long time resident and have lived through several managers, but for the most part have been very happy here. It has truly been like my second family. When picking up my mail or any other business that takes you to the front desk, there is always a smile and a laugh to brighten my day. However, since... More

Was this review helpful? Yes

Been to Extended Stay America - Richmond - West End - I-64? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Richmond - West End - I-64

Also Known As:
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel
Homestead Richmond Innsbrook
Address: 10961 West Broad Street, Glen Allen, VA 23060 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Richmond - West End - I-64 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Extended Stay, Travelocity, Booking.com, Priceline, Expedia, Hotels.com and Venere so you can book your Extended Stay America - Richmond - West End - I-64 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Richmond - West End - I-64, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.