We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Glen Allen Inn

Hotel website
Hotel deals
8507 Brook Road, Glen Allen, VA 23060-4019
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Glen Allen Inn
Professional photos View all
Browse nearby
BEST WESTERN PLUS Glen Allen Inn
BEST WESTERN PLUS Glen Allen Inn
BEST WESTERN PLUS Glen Allen Inn
Add Photo Write a Review

178 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    53
    68
    34
    18
    5
See reviews for
67
42
11
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (178)
  • Mar-May only
    (44)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (41)
All months
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, this hotel meets your basic expectations of what a Best Western should be. I was pleased that this hotel offered 2 queen beds since we were travelling as a family whereas some other Best Westerns in the greater Richmond area only offered doubles. The staff was very good at check in and check out. The exterior and location of... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Tim, Thank you for taking the time to review our hotel. We appreciate the feedback as guest satisfaction is important to us. We thank you for your business and we hope you stay with us again in the future. Sincerely, Hotel Management More 

Albany, NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a very nice stay at this Best Western. The staff were excellent, especially housekeeping. Our room was spotless and nicely decorated. The pool was crystal clear!!!!! We are looking forward to staying again in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Michele, We are so pleased you enjoyed your stay with us and found our staff to be excellent. We appreciate the feedback and your business. We hope you stay with us again in the future. Sincerely, Hotel Management More 

Glen Allen, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

We were having some work done at home and needed to be out of the house, so from Trivago I selected this hotel. The staff was very friendly and helpful. (Front desk,housekeeping,and breakfast attendant) The hotel was very nice and most of all, "Clean". Very nice outdoor pool. I have found my new home away from home. If I had... More 

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Winifred W, We are so pleased you enjoyed your stay with us. Thank you for the positive feedback of our hotel. We hope you stay with us again in the future. Sincerely, Hotel Management More 

Level Contributor
149 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you haven't noticed hotels are divided into classes. Expedia is the primary source for Hotel Class Rating used by Tripadvisor. That Hotel Class Rating is the STAR Class next to the hotel name. Star ratings reflect the hotel class of a property and give travelers a sense of what type of accommodation to expect. However, the BUBBLE Rating is... More 

Was this review helpful? Yes 1
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

I am so sorry to hear that your room was not up to the standard of cleanliness that we strive to provide and that the situation did not receive the prompt remedy that it deserved. We are constantly inspecting and reviewing our guest rooms to ensure the optimum level of cleanliness and comfort for our guests and we are taking... More 

Concordville, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel - staff is all very friendly and very accommodating. Have been staying here on and off over the past 4 months for business and wouldn't consider any other hotel. Guest services has been a pleasure to work with and very knowledgeable.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Jonathan, Thank you for taking the time to review our hotel. We are pleased to see that you enjoyed your stay with us and that our staff was courteous. On behalf of our entire staff at Best Western Plus Glen Allen we thank you for your business and we hope to see you again when your travels bring you... More 

Savanna, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 28, 2015

TripAdvisor is very easy to use and I found they do offer the best prices on hotels. I would definitely us them again and I do recommend them. I you have any doubts about this, just check it on other sites.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Stanley R, Thank you for your feedback. We hope that you will come see us again in the future. Sincerely, Best Western Glen Allen More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed June 23, 2015

I had a very good experience while attending a social event this past weekend. If you get the opportunity to stay here you will love the staff and cleanliness of the hotel. Kudos to Carol, Chris, and Joanne for providing amazing service during a soldout and high demand weekend with transient guests in-house.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are glad you enjoyed the staff, as well as the facility. We will be sure to pass this feedback on to our hotel staff. They always enjoy hearing good things about their service. Thank you for your time. We hope to see you again in the future.... More 

Poolesville, United States
2 reviews
4 of 5 stars Reviewed June 15, 2015

I came into town with a friend to run the Tough Mudder race in Doswell. I stayed at this Best Western in Glen Allen last year to attend the same event. The employees are very professional and pleasant, you can tell they enjoy working there. The breakfast was included in the fee along with free internet. The location is perfect... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Maureen, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. We are glad you stayed with us, while you attended the race. We are glad you found the hotel to be of value. Thank you for your feedback. We hope to see you again in the future.... More 

Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Everything was wonderful. Rooms was excellent, and very pricey rates too. Would have stayed longer but couldn't afford it. But, I love Best Western allot. I stay at them everywhere my family, and I travel.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are glad you were pleased with the hotel. We will pass these great comments on to our hotel staff. They always appreciate hearing good things about their service. Thank you for your time. We hope to see you again in the future. Sincerely, Best Western Glen Allen More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 12, 2015

In February, I booked a reservation for my family to stay at the Best Western in Glen Allen VA for Mother's Day weekend. I called over three months in advance to request a crib in the room and was told no problem. When we arrived at the hotel we were given a pack and play instead of a crib which... More 

Was this review helpful? Yes 1
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

On behalf of our entire staff, I apologize that you had such an unpleasant stay with us. We have since replaced our crib and pack n' play and have been checking the door locks throughout the hotel to ensure that they are all functioning properly. We are continuously working with housekeeping to improve their methods of cleanliness to provide guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (17)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (8)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Glen Allen
2.4 mi away
Comfort Suites Glen Allen
Comfort Suites Glen Allen
#5 of 22 in Glen Allen
4.5 of 5 stars 185 reviews
4.0 mi away
BEST WESTERN Executive Hotel
6.7 mi away
Hampton Inn Richmond-West
Hampton Inn Richmond-West
#1 of 22 in Glen Allen
4.5 of 5 stars 409 reviews
Show Prices
Show Prices
Show Prices
7.7 mi away
Candlewood Suites Richmond West End Short Pump
1.9 mi away
Wyndham Virginia Crossings Hotel and Conference Center
0.4 mi away
Americas Best Value Inn & Suites-Glen Allen/Richmond
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay