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BEST WESTERN PLUS Glen Allen Inn

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8507 Brook Road, Glen Allen, VA 23060-4019
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BEST WESTERN PLUS Glen Allen Inn
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BEST WESTERN PLUS Glen Allen Inn
BEST WESTERN PLUS Glen Allen Inn
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (44)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (41)
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Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If you haven't noticed hotels are divided into classes. Expedia is the primary source for Hotel Class Rating used by Tripadvisor. That Hotel Class Rating is the STAR Class next to the hotel name. Star ratings reflect the hotel class of a property and give travelers a sense of what type of accommodation to expect. However, the BUBBLE Rating is... More 

Was this review helpful? Yes 1
Concordville, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Very nice hotel - staff is all very friendly and very accommodating. Have been staying here on and off over the past 4 months for business and wouldn't consider any other hotel. Guest services has been a pleasure to work with and very knowledgeable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Savanna, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

TripAdvisor is very easy to use and I found they do offer the best prices on hotels. I would definitely us them again and I do recommend them. I you have any doubts about this, just check it on other sites.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Stanley R, Thank you for your feedback. We hope that you will come see us again in the future. Sincerely, Best Western Glen Allen More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a very good experience while attending a social event this past weekend. If you get the opportunity to stay here you will love the staff and cleanliness of the hotel. Kudos to Carol, Chris, and Joanne for providing amazing service during a soldout and high demand weekend with transient guests in-house.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are glad you enjoyed the staff, as well as the facility. We will be sure to pass this feedback on to our hotel staff. They always enjoy hearing good things about their service. Thank you for your time. We hope to see you again in the future.... More 

Poolesville, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I came into town with a friend to run the Tough Mudder race in Doswell. I stayed at this Best Western in Glen Allen last year to attend the same event. The employees are very professional and pleasant, you can tell they enjoy working there. The breakfast was included in the fee along with free internet. The location is perfect... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Maureen, Thank you for telling us about your visit with us. We are so glad you chose us for your hotel needs. We are glad you stayed with us, while you attended the race. We are glad you found the hotel to be of value. Thank you for your feedback. We hope to see you again in the future.... More 

Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Everything was wonderful. Rooms was excellent, and very pricey rates too. Would have stayed longer but couldn't afford it. But, I love Best Western allot. I stay at them everywhere my family, and I travel.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are glad you were pleased with the hotel. We will pass these great comments on to our hotel staff. They always appreciate hearing good things about their service. Thank you for your time. We hope to see you again in the future. Sincerely, Best Western Glen Allen More 

1 review
1 of 5 stars Reviewed May 12, 2015

In February, I booked a reservation for my family to stay at the Best Western in Glen Allen VA for Mother's Day weekend. I called over three months in advance to request a crib in the room and was told no problem. When we arrived at the hotel we were given a pack and play instead of a crib which... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

We had the best experience at this hotel. Got a really good deal online and could not have been happier with the quality of the hotel and service. It looks like the whole hotel has been remodeled, everything seemed new. Very clean and comfortable. Breakfast was generous and staff was very accommodating!

Was this review helpful? Yes 1
Easton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

This was a great stay with our pet while visiting in the area. The breakfast was good and the hotel was very clean and the bed was extremely comfortable. We would definitely stay at this location again. It was very convenient to locate off the highways in this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed April 26, 2015

needs more attention to maintenance of the rooms an amenities. Staff was only adequate. Although we'd called ahead to be sure there was an outdoor whirlpool and swimming pool, no one thought to tell us it wasn't open yet. Huh? The in-room jacuzzi leaked and the faucet spun around like a merry go round. Staff was worse than indifferent.

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

I am so sorry to hear about the misunderstanding regarding our pool area. We are taking your feedback into consideration and reviewing how this situation was handled to ensure it does not happen again. We hope that you will consider another stay with us in the future so that we may provide you with a more pleasant experience. Thank You,... More 

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