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BEST WESTERN PLUS Glen Allen Inn

2.5 of 5 8507 Brook Road, Glen Allen, VA 23060-4019
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BEST WESTERN PLUS Glen Allen Inn
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BEST WESTERN PLUS Glen Allen Inn
BEST WESTERN PLUS Glen Allen Inn
BEST WESTERN PLUS Glen Allen Inn
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146 reviews from our community

Traveler rating
    42
    57
    30
    15
    2
See reviews for
52
38
10
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

The front desk staff who checked us in was very nice and helpful. They did not have our Hotwire reservation in their system, but she called and got it straightened out. The room was a suite with a full kitchen which was nice. The breakfast was subpar and they had Fox News blaring in the breakfast room. When we asked... More

Was this review helpful? Yes
Roanoke, Virginia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As usual with this location I had another great overnight stay. From check in to check out, I travel a lot with charity work and I am always greated and welcomed warmly here. Location is perfect. Hotel and room are always clean and in great shape

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Top Contributor
69 reviews 69 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for a stay and play soccer tournament weekend so we really didn't have a choice as to where we could stay. The rooms are clean enough but the towels smelled like smoke! Nothing like washing your face and smelling smoke on the towel!! Also, why only the three bath towels, 2 hand towels and 2 wash clothes???...we... More

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York, Pennsylvania
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is no fluff to this hotel but if you are looking for a good value... It fits that bill. Continental breakfast was a perk as we were in the area for a soccer tournament. Room was clean but you need to request additional pillows upon arrival. Be prepared as the sink/mirror combo are in your room. Only the tub... More

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Chesapeake Va., United States
1 review
4 of 5 stars Reviewed 3 weeks ago

everything was as expected upon arrival. We were really tired from many days of late nights of work and really wanted to put our feet up. the accommodations were clean and neat. The hallway seemed extremely active but you could not hear it from the bed area. we slept well until 7:49 am. For some unknown reason the maid service... More

Review collected in partnership with Best Western

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JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

I am glad to hear that overall your stay was pleasant, but I do apologize that you were disturbed so early in the morning by housekeeping. We do have procedures in place to enforce appropriate times to service guest rooms and I will be sure to reiterate this to our staff. I hope that you will consider staying with us... More

Goodyear
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After staying in some really nasty, dirty rooms the last several days of our trip, my wife and I were actually excited to walk into our room at the Glen Allen Best Western Plus. This was after arriving there very early in the day, too early for normal check-in, and the very nice desk clerk quickly gave us our room... More

Was this review helpful? Yes 1
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

I am so pleased to hear that you enjoyed your stay with us so much, your experience is what we strive to provide to all of our guests and on behalf of our entire staff, I hope that you will be returning soon! Thanks, Katy More

Clayton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

Our first time staying at a Best Western. I was very impressed overall and will continue to use Best Western. We do a lot of traveling due to the fact that my daughter plays travel softball. I would recommend staying here for your travel needs business or pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

It is great to hear that you had such a wonderful stay with us! We house sports teams frequently throughout the year and your feedback is very important. I hope that we have the opportunity to provide you with another great stay! Thanks, Katy More

Roanoke Rapids, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014

On September 3rd my wife and I traveled to Richmond ,VA to attend the Nascar race. Our stay at Best Western Glen Allen Inn was a very pleasant one. We were greeted by a friendly smile at check in and they were very helpful with questions we had about the area. Clean room and good breakfast in the morning. Would... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

I'm so pleased to hear that you enjoyed your stay with us during Nascar weekend, that is always a fun weekend for both guests and staff and we strive to provide a positive experience even after leaving the track. We hope that you will come see us again during next year's races! Thanks, Katy More

Fonthill, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

The staff was excellent and the hotel was very clean & modern. The pool was clean and refreshing after a hot day on our motorcycle. This was are second time at this hotel and would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Thank you so much for sharing your great feedback with us, I'm glad you got to enjoy our pool before it closes for the season! On behalf of our entire staff, I hope that you will select us again during future travels so that we can provide you with another exceptional experience. Thanks! Katy More

Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 8, 2014

we had a few problems with our stay here. Our booked was for 2 king suites non smoking when we arrived we were given 1 non and 1 smoking room. it took an hour to get the the rooms corrected and then there were no towels in the room once we FINALLY got in it! The hallway smelled of smoke... More

Review collected in partnership with Best Western

Was this review helpful? Yes
JPManagement, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

I am so sorry to hear that you and your party had such a difficult time getting settled in a room, we always do our best to accommodate all guest requests for room type in as timely a manner as possible. On behalf of our housekeeping staff, I apologize that you did not receive the exemplary service we strive to... More

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Additional Information about BEST WESTERN PLUS Glen Allen Inn

Address: 8507 Brook Road, Glen Allen, VA 23060-4019
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Glen Allen Inn 2.5*
Number of rooms: 62
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Also Known As:
Best Western Glen Allen Hotel Glen Allen

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