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BEST WESTERN PLUS Glen Allen Inn

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8507 Brook Road, Glen Allen, VA 23060-4019
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1 room 1 adult
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BEST WESTERN PLUS Glen Allen Inn
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203 Reviews from our TripAdvisor Community

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Charlottesville, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was in quick need of hotel room and decided to give Best Western a try. The staff was friendly and the room was better than expected. I do believe that the breakfast need some work, but outside of that it was overall a good experience.

Review collected in partnership with Best Western

Helpful?
Thank Halima W
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived at the hotel around 9:30pm and was greeted by Carol. Her customer service skills immediately made you feel as if you were home and safe. As I was in the lobby, she clearly greeted each guest coming in and exiting in a manner that made them feel that they were really cared about instead of going through motions.... More 

Helpful?
Thank Neutralality
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay with us and we thank you for your business. Sincerely, Hotel Management More 

Troutville, Virginia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My daughter had a cheerleading competition in Richmond on the weekend. We really didn't want to stay downtown and pay to park so we choose Glen Allen. This hotel was clean and spacious; takes pets and let us check out a bit late without any fuss. The breakfast was all carbs, but we ate elsewhere. Fan in the room was... More 

Helpful?
Thank dnaugh9722
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management More 

Binghamton NY
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

We are seasoned travelers. Cleanliness is top priority, maintenance of property critical. I don't want to see frayed carpet, crumbling plaster, dirty grout, doors with loose locks and all the rest. This hotel passed my rigorous tests with flying colors. Beds comfy, fresh and inviting. Bath spotless. Room smelled clean, but no odor of chemicals or sprays trying to mask... More 

Helpful?
Thank suitcaseannie
Oakville, Canada
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed November 25, 2015

We stayed one night at the Best Western in Glen Allen. It's very well situated as a stopover for a long trip on the I-95. The room was good, and clean. What surprised me was the free breakfast. In every other hotel I've stayed at with a free hot breakfast, there's been some form of egg, and some form of... More 

Helpful?
1 Thank AllOrange
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We are glad you enjoyed your room accommodations and we apologize for any dissatisfaction with our breakfast. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

2 reviews
4 of 5 stars Reviewed November 21, 2015

room was clean and comfortable. Staff was helpful in finding a good restaurant. Not the best part of town but seemed safe enough. Continental breakfast was typical but staff was very nice. Over all it was good value.

Review collected in partnership with Best Western

Helpful?
Thank 26donaldm
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We are glad you had a nice stay with us. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

1 review
4 of 5 stars Reviewed November 18, 2015

warning of hotel scam. Beware---arrived at hotel, checked in with no problem . In room about 10 minutes and hotel phone rang. Manager of hotel at front desk on phone. Said he was sorry but their computers had gone down and they lost our information. Would we give it again---name, address and charge card#. Husband about to give when wife... More 

Review collected in partnership with Best Western

Helpful?
Thank pamelao494
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. Customer satisfaction and guest privacy is very important to us. Thank you for your business and we hope you stay with us again. Kind Regards, Hotel Management More 

Roanoke, United States
1 review
5 of 5 stars Reviewed November 15, 2015

The staff was friendly and accommodating and the hotel itself was very clean! It has everything we needed. Very close to Richmond and decently priced. Will certainly be back if I need to stay in Richmond!

Review collected in partnership with Best Western

Helpful?
Thank Christina L
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We look forward to your next visit. Sincerely, Hotel Management More 

Waterloo, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 10, 2015

Convenient location off the highway for our one night stay as we continue our trip.Helpful,pleasant staff.Internet connection was very slow in the room.We had only one facecloth but everything else provided in the room was fine.Excellent breakfast selections-delicious.We would use it again.

Review collected in partnership with Best Western

Helpful?
Thank Nancy K
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay with us and we thank you for your business. Sincerely, Hotel Management More 

Batesburg, United States
1 review
5 of 5 stars Reviewed October 28, 2015

Will always use Best Western and enjoy their facilities and most of the time breakfast. My recommendation is to make available ability to make reservations at any Best Western without going through a third party. Thanks for your response. ajennings10@att.net

Review collected in partnership with Best Western

Helpful?
Thank Andrew J
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management More 

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