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aloft Richmond West

3939 Duckling Drive, Glen Allen, VA 23060
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309 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at aloft Richmond West for the Eastern Synchronized Ice Skating Championships. We had four teams, coaches and chaperons with a lot going on each day. Mariam assisted in setting up our rooms and breakfast prior to arrival. Bridget was amazing at making sure our rooms were ready upon arrival, working with breakfast requests and finding out information about... More 

Helpful?
Thank Gwen L
Harrisonburg, Virginia
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place with a modern flair right in the middle of the shopping and dining of the west end. Very good room and walking distance to all kinds of nice places. Service was good modest breakfast and a small bar great business hotel with a lot of crazy spots to work or relax in lobby

Helpful?
Thank David M
Blacksburg, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The location is a mile plus from Short Pump and it is in an area with an ice skating rink, brownstones, shops and great restaurants. Staff was very helpful and kind. The front desk manager helped me out with my bags at 7am on a Monday morning, with a smile and thanked me for staying at the hotel. The rooms... More 

Helpful?
Thank Karen M
Marlborough, Massachusetts
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

Super trendy area with tons of choice to eat and to shop. I checked in late on Saturday and they were having Salsa lessons, how fun! Participants would take a lesson and then dance for the rest of the night. Great atmosphere. Aloft for those of you who don't know is the lil sister hotel of the W Hotels, it... More 

Helpful?
Thank Lyriaghar
East Lyme, Connecticut
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 2, 2016

We stayed at this hotel December 2014 and again December 2015. The Aloft brand is a trendy brand but I'd rather have less trendy and more hospitality. The room design is the strangest you'll come across. When we arrived Sunday evening the fire alarm panel was beeping and the staff did not notice. After 30 minutes I finally asked the... More 

Helpful?
Thank Scott F
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 8, 2015

For this being a "newer" hotel, I can't believe how poorly this place was built and maintained. The walls are so thin! You can hear EVERYTHING within a 3 room radius-- especially from the side with the "view". If you are on floor 3-5 on the front side with a room facing the street-- good luck-- the bar below will... More 

Helpful?
1 Thank JDP220
Beverly Hills, Michigan
Level Contributor
159 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed December 6, 2015

This was one of the recommended hotels for a conference we attended. We were disappointed in the weird and cheap lobby furnishings & setup, understaffing and generally disheveled & dirty appearance of the common areas. The poor desk clerk was clearly overworked and the only one working there it appeared, despite a line waiting most of the time and the... More 

Helpful?
Thank Gerri B
2 reviews
2 of 5 stars Reviewed December 6, 2015

The hotel design is nice like any other ALoft, however this place is rundown, scratches on the walls, and slow computers in the front desk. After registering at the front desk i got to my room but the key didn't work, had to go back down to reset the key... after a few hours the same thing happened again the... More 

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Thank e b
CT
Level Contributor
177 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
4 of 5 stars Reviewed December 3, 2015

1st time staying at Aloft, recent SPG member. This place has a GREAT location and plenty of parking. There is a temporary ice rink across the street which is very charming. Overall, good experience. The room: Nice, but honestly a little "worn". See the seems in the wallpaper at different point, tile in front of the sink was chipped and... More 

Helpful?
Thank declue
Stratford, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 18, 2015

Stayed here for a second year to participate in the Richmond Half Marathon. I like the location of this hotel and its proximity to restaurants and shopping, and the easy drive to downtown, but wow, what a difference in cleanliness from last year to this...the carpets have that "sticky" look and feel about them (pack your flip flops), the sette... More 

Helpful?
Thank Shannon M
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