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All 22 Glen Allen hotels

aloft Richmond West

3.0 of 5 Hotel   |   3939 Duckling Drive, Glen Allen, VA 23060
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aloft Richmond West
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Ranked #16 of 22 Hotels in Glen Allen
A recent review
5 of 5 stars reviewed yesterday
Nancy469 Richmond, Virginia
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237 reviews from our community

Traveler rating
    61
    71
    47
    33
    25
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61
50
17
71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful Hotel and wonderful staff. It is a very clean Hotel in a great location. It is near by a lot of restaurants and shopping stores. Staff are very friendly and professional! will be back again soon.

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Virginia Beach, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The beds were like sleeping on a hard rock, which was ok with me but I know that some people don't like that. The pillows went flat as soon as I put my head on them, The hand soap made my hands smell like rancid oil, the trash trucks woke us early in the morning. Otherwise this is an ok... More 

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Richmond, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Two years ago I visited this hotel while my spouse and I were still dating and it was really unique and relaxing - that has all changed. There were multiple problems this time that will assure that I never return here: Checkout was prolonged and confused by the fact that the person at the desk tried to sell me some... More 

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Houston, Texas
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

Was this review helpful? Yes 1
Reston, Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Poor staff attitude, housekeeping is horrible,multiple staff members on their peronsal cell phones, both maintenance & housekeeping needs to pay attention to detail, to sum it all up as a business leader I would clean house.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 5, 2014 via mobile

I checked into this hotel only to find that the toilet was plugged up. The front desk said they would send someone up to fix it. While I was waiting I found out the safe wouldn't open. I called the front desk and they informed me that no engineer was available at night. They also admitted that they couldn't fix... More 

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Los Angeles, CA
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 31, 2014

My wife and I stayed here while attending a wedding in the area. First visit to one of these properties. We would stay again. Very compact and very efficient layout of the room. Upstairs for commercial spaces. Located in a new walk/drive community with lots of places to eat, drink and shop nearby. Very nice staff.

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Titusville, NJ
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 17, 2014

First of all - from the moment we walked into this place, it was clear that we were not the target group for this hotel brand, and this will be reflected in my review. This hotel is obviously marketed to 20-somethings who want something that's hip and not too expensive, so my husband and I are 10+ years away from... More 

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North Wales, Pennsylvania
Contributor
19 reviews 19 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

We recently stayed at the Aloft during a visit to University of Richmond. We had been told of the Short Pump/Glen Allen area and wanted to see what it was about. The Aloft is situated near tons of restaurants and shopping, some of it within walking. The staff there was very hospitable, especially Meredith, who checked us in. She was... More 

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Brian H, General Manager at aloft Richmond West, responded to this review

Thank you so much for your kind works. It warms my heart when I hear fellow staff members are taking the time to appreciate our guest. I hope we get to see you again as you visit the VCU area. Be well and have a wonderful day. More 

Detroit, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

Very disappointed in this hotel. It tries to be cool and fails miserably. I felt like I was staying in a college dorm hall. When I checked in, I asked if the restaurant downstairs was open. I was given a typed menu and was told I could order at the bar. I asked if it was the same food as... More 

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Additional Information about aloft Richmond West

Address: 3939 Duckling Drive, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Richmond West 3*
Number of rooms: 135
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Also Known As:
Aloft Richmond West Hotel Glen Allen

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