We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

aloft Richmond West

3939 Duckling Drive, Glen Allen, VA 23060
Hotel amenities
aloft Richmond West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #18 of 22 Hotels in Glen Allen
A recent review
3 of 5 stars reviewed 5 days ago
Scott C Montreal, Quebec, Canada
Review This Hotel

248 reviews from our community

Traveler rating
    63
    75
    49
    35
    26
See reviews for
65
51
17
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (72)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (53)
All months
Montreal, Quebec, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'm a fan of Aloft hotels and I am an SPG (Westin, Sheraton,...) gold member so I travel a lot and see many properties. The room was great and clean. However it was freezing outside and the heat in my room was broken. I was on a road trip with my family. Going from Montreal to Miami. After a whole... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We came up here to get away from ALC for a weekend. We choose this establishment because it is right down the street from Dave and Busters! You can easily enjoy shopping and dining nearby as well. It is very centrally located near everything. The rooms were really nice and modern as well. It's a very hip place, I would... More 

Was this review helpful? Yes
Newtown, Connecticut
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this property last summer while there was a lot of construction in the surrounding area. I liked the location close to the highway and near plenty of restaurants. I walked over to Whole Foods for coffee and something to eat in the morning. The rooms were fun for my daughter and me. Were I traveling with my... More 

Was this review helpful? Yes
Glen Mills, Pennsylvania
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What I liked: Excellent location in a shopping center with easy walking access to a variety of restaurants, shops, and Whole Foods; lots of outlets around the bed for charging electronics. And that's literally it. What I disliked: Biggest problem was that there was absolutely no place to store our clothes. Furniture consisted of a shelf, a bench, and a... More 

Was this review helpful? Yes 1
dnpinva
Top Contributor
212 reviews 212 reviews
99 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed staying here and will likely stay here again. We had a wonderful check in experience. I believe her name was Simone. Staff was very friendly, welcoming, and helpful. Parking was easy and convenient. The lobby is small but attractive, trendy. Bar area was also very pleasant. Elevators and hallways are clean, smell good, and attractive. We really liked... More 

Was this review helpful? Yes
Princeton, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This is by far the most comfortable, affordable, and stress free hotel I stay at. I fly in twice per month on business and choose to stay here because of the Aloft service and comfortable environment. Mariam treats me like royalty, and goes above and beyond to make sure I have everything I need for my stay. After a small... More 

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

I go to Richmond on business once a month and I always decide to stay at this Aloft. I find it tranquil and relaxing. I like that it is not in the city but has that city charm of walking to restaurants and stores and there is even a Whole Foods practically next to the hotel. The staff is super... More 

Was this review helpful? Yes 1
Carver, Massachusetts
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 24, 2015

Aloft was good for our recent trip to visit family. The price was right and the location was perfect. We also liked the lobby and breakfast options. My only issue was that we asked for the "green" program so that they wouldn't make up the room. We got a letter acknowledging the program, but they came and cleaned anyway which... More 

Was this review helpful? Yes
Annapolis, Maryland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 4, 2015

I stayed on NYE with my kids and dogs. The kids loved it, but I had issues. First of all, there was no one consistently working the front desk. We waited nearly 10 minutes for check in. The rest of the stay saw the same thing...constantly empty desk -- until breakfast. Breakfast was just OK. My eggs tasted strange and... More 

Was this review helpful? Yes 1
Mariam G, Manager at aloft Richmond West, responded to this review

Thank you for taking the time to provide your feedback . I am upset that you did not have a experience with us. Rest assured that I will be reviewing the details of your complaint with the Front Desk Employees. Please come back and let us make it up to you. Thank you More 

Albany, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

We visited the hotel for a NYE party and overnight stay. While at the party, a hotel staff person accessed my room with a group of people. No one could say why the hotel felt it was necessary to access a reserved, paid room with a group of people but the evening ended up with the police and calling for... More 

Was this review helpful? Yes
Mariam G, Manager at aloft Richmond West, responded to this review

Thank you for bringing this to our attention. I will be speaking with our employees and hope you return and allow us to make it up to you. Thank you for staying at Aloft Richmond West. More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (1)
Viewed
Room/suite (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question