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All 22 Glen Allen hotels

aloft Richmond West

3.0 of 5 Hotel   |   3939 Duckling Drive, Glen Allen, VA 23060
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aloft Richmond West
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Ranked #16 of 22 Hotels in Glen Allen
A recent review
4 of 5 stars reviewed 3 weeks ago
jpDills Los Angeles, CA
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233 reviews from our community

Traveler rating
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    71
    46
    32
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reston, Virginia
2 reviews
1 of 5 stars Reviewed 1 week ago

Poor staff attitude, housekeeping is horrible,multiple staff members on their peronsal cell phones, both maintenance & housekeeping needs to pay attention to detail, to sum it all up as a business leader I would clean house.

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Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I checked into this hotel only to find that the toilet was plugged up. The front desk said they would send someone up to fix it. While I was waiting I found out the safe wouldn't open. I called the front desk and they informed me that no engineer was available at night. They also admitted that they couldn't fix... More

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Los Angeles, CA
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here while attending a wedding in the area. First visit to one of these properties. We would stay again. Very compact and very efficient layout of the room. Upstairs for commercial spaces. Located in a new walk/drive community with lots of places to eat, drink and shop nearby. Very nice staff.

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Titusville, NJ
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 17, 2014

First of all - from the moment we walked into this place, it was clear that we were not the target group for this hotel brand, and this will be reflected in my review. This hotel is obviously marketed to 20-somethings who want something that's hip and not too expensive, so my husband and I are 10+ years away from... More

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North Wales, Pennsylvania
Contributor
18 reviews 18 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2014

We recently stayed at the Aloft during a visit to University of Richmond. We had been told of the Short Pump/Glen Allen area and wanted to see what it was about. The Aloft is situated near tons of restaurants and shopping, some of it within walking. The staff there was very hospitable, especially Meredith, who checked us in. She was... More

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Brian H, General Manager at aloft Richmond West, responded to this review

Thank you so much for your kind works. It warms my heart when I hear fellow staff members are taking the time to appreciate our guest. I hope we get to see you again as you visit the VCU area. Be well and have a wonderful day. More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2014

Very disappointed in this hotel. It tries to be cool and fails miserably. I felt like I was staying in a college dorm hall. When I checked in, I asked if the restaurant downstairs was open. I was given a typed menu and was told I could order at the bar. I asked if it was the same food as... More

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Utica, New York
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 13, 2014

This was a second stay at Aloft and it is going to be a regular stop on our annual trip to North Carolina. The location is great, the staff is friendly and helpful and the lobby is a great place to kick back and relax. The room was clean and comfortable and had everything we needed for the night.

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2014

Stayed here using my SPG points to break up a trip down to the beach. Worked out really well for us. Very good restaurants nearby (Burger Bach was awesome!) and also had a Whole Foods that we were able to hit for some healthy snacks for our road trip. This was your typical Aloft setup. Modern, clean, and easy to... More

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Schenectady, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 24, 2014

This place is a post modern hotel. That's cool until you realize that your room is the size of one you'd get on a cruise ship. They also have a neat bar in the lobby. It's a cool place but the rooms are a bit too small for my liking. Upside is it's within walking distance to a row of... More

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Charlottesville, Virginia
Top Contributor
134 reviews 134 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 24, 2014

This place had a real chance. Great little neighborhood with shops, restaurants, and entertainment in walking distance. The design is cool and the people are great. We even met the GM in the bar and he was delightful. All of this, however, cannot make up for (like much of new construction these days), the place looks nice but isn't quality.... More

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Additional Information about aloft Richmond West

Address: 3939 Duckling Drive, Glen Allen, VA 23060
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Richmond West 3*
Number of rooms: 135
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Also Known As:
Aloft Richmond West Hotel Glen Allen

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