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Courtyard by Marriott Richmond North/Glen Allen

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10077 Brook Road, Glen Allen, VA 23059
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1 room 1 guest
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Courtyard by Marriott Richmond North\/Glen Allen
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130 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntington, New York
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My sisters and I stayed here on our way to Charleston, SC. The hotel was in the midst of renovations and the reception desk was in a temporary location. The hotel staff was very nice and gave us some tips on where to eat. It's near a main road with many options for dinner. It's about 20 min from Richmond.... More 

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Jesse R, General Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

Ms. Bonnie W. Thank you for your response to your visit here at the Courtyard Glen Allen, VA. I'm not too sure you stayed with us because our front desk nor any part of our hotel is under renovations. We may have been doing some painting on our lobby ceiling at the time but we are not under any renovations.... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

I am a little surprised by some of the poor reviews I read regarding the property. My wife and I stayed there last week when we passed through Richmond and did not experience any issues. The room was clean and the staff was friendly. We have stayed at Marriott properties all over the country and this Courtyard was up to... More 

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Spring, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is where I typically stay when I travel to Richmond. I have yet to be disappointed in this hotel. The rooms and bathrooms are always clean. The bed is comfortable. They have a variety of pillows in the room so I can find one that is just right. The hotel staff is always very courteous and helpful. This is... More 

Was this review helpful? Yes 1
Roanoke, VA
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed July 8, 2015

One night here on business. The room was clean and the staff was courteous. The location was good, with restaurants, etc. nearby. Good sized room, quiet. Nothing spectacular, but a good place for a short business trip.

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Chambersburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2015

The current nightly rate for this Courtyard is $159 a night, but in my experience, that is far too high. There are good qualities about this hotel. First, the staff was very accommodating. The first room that we were given had a malfunctioning door. After bringing it to the clerk's attention, they sent a maintenance man up right away. He... More 

Was this review helpful? Yes 1
Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

wemakeithail, Thank you for providing us with feedback about your stay! We are glad that your overall stay was good and that you enjoyed the surrounding area. Our rates are set to reflect the Richmond market, the occupancy of the hotel and also to compete with the hotels around us. I will certainly pass on your feedback of the price... More 

Tampa, Florida
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 15, 2015

We utilized this hotel on a recent road trip up and down the east coast. It has all the amenities and quality you would expect from a Marriott Courtyard. The location is quite convenient for those who are doing a road trip because it is right off the highway but still close to downtown, so it can be used as... More 

Was this review helpful? Yes 1
Maryland
Level Contributor
155 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed June 15, 2015

Was in the area for an event. Stayed the night before at a different non-affliated property. The first hotel was was in another time, decade, century. For some reason I kept my original reservation at the Courtyard. Glad I did. Night two I made my escape to paradise. Ok laying it on a bit much but in short, stay at... More 

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Granger, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Very nice and typical--that's good--Courtyard. Courteous staff, clean, quiet. Location is far outside Richmond but close to suburbs. Many restaurants in immediate area. Hotel is slightly tricky to find, located in the back end of a shopping center.

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Charlotte, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 20, 2015

We stayed in this hotel last year (and had no issues) for a baseball tournament and were required to stay here again this year. We arrived on Friday- late afternoon, no line at check-in, got a room on the 4th floor as requested (#423). We dropped off our bags in the room and went for an early dinner at the... More 

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Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

Heidi M, Thank you for your feedback! We always appreciate any and all comments that are shared with us about our hotel. Although you had some issues with your room, I'm glad that our team responded immediately and were able to get you settled in your new room. We did have some maintenance issues over your weekend, unfortunately, I apologize... More 

Portsmouth, Virginia, United States
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 3, 2015

This hotel is right off of I-295/I-95 between downtown Richmond and Ashland. Lots of shopping nearby including all the big chains -- Best Buy, Barnes & Noble, Dick's, etc. Booked a room for one night on Priceline as we were traveling through. Room was a great size with king bed and couch. Could angle the tv to watch from bed... More 

Was this review helpful? Yes 1
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