We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Richmond North/Glen Allen

3.0 of 5 10077 Brook Road, Glen Allen, VA 23059
Hotel website
Hotel deals
Hotel packages
Special Offer
$20 Daily Credit
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Courtyard by Marriott Richmond North/Glen Allen
Professional photos View all
Browse nearby
Courtyard by Marriott Richmond North/Glen Allen
Write a Review

109 reviews from our community

Traveler rating
    42
    42
    15
    5
    5
See reviews for
35
17
6
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (21)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (15)
All months
Chatham, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

First, I'm a guy who hunts in the woods, sleeps under the stars and definitely not a clean freak, but this, too much. Shatter any image you have of Marriot being a quality chain better than motel six, I have stayed in Motels that are nicer than this. Carpet appeared very worn and dirty, with a 70s appearance, the pull... More

Was this review helpful? Yes 1
Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

Dave L, Thank you for providing us with feedback about your stay. I apologize for the lack of cleanliness and the maintenance issues in your room. We set high cleanliness standards for our associates as a hotel and as a Marriott property and we failed to meet those. I'm glad that, despite these issues, our staff was able to provide... More

McLean, Virginia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good: Right by restaurants/stores; nice looking lobby/bar; outside patio with chairs/lounge area, free parking, very nice/courteous staff. If you need north Richmond, it is a good location. Bad: Don't accept a room on 1st floor- you can hear lobby noise all the way down the hall as well as there is a back exit and you can hear people going... More

Was this review helpful? Yes
Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

0beachbum0, Thank you for providing us feedback on your stay! We appreciate every review that is sent in as it gives us an opportunity to continue to coach and train our staff as well as target areas within the hotel that might need our attention. Please accept our apologies regarding the cleanliness of your room. We have relayed this information... More

Pennsylvania
Top Contributor
100 reviews 100 reviews
45 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed October 14, 2014

Recently stayed here on a Friday night after attending King's Dominion's Halloween event. This hotel is about 15 minutes from the park directly down I-95. When we arrived shortly after midnight, there was a line of 3 people. Each person seemed to be complaining about an issue, whether it was noise problems or something else. We were simply tired and... More

Was this review helpful? Yes
Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

Thrillrider, Thank you for your feedback on our hotel. We apologize that you waited to check in for longer than you expected. Although our front desk agent was helping other guests, your time is valuable and important to us. After a long day at Kings Dominion, I'm sure your wait was frustrating. We hope that the next time you are... More

Benicia, California
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 18, 2014

We look for Marriott hotels as they normally have high standards. It is a nice hotel. Lobby is very inviting. Rooms look great. But watch for hair in your tub, bathroom and clean. I normal just do a little look to make sure I don't see hair but this was over whelming. Noticeable dust along carpet walls, yuk. Bathtub hair,... More

Was this review helpful? Yes 1
Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

Dear BigTuna94510, Thank you for your comments and feedback regarding your stay. I want to apologize to you from our whole staff regarding the hair and dust that was in your room. We strive to create a wonderful experience for all of our guests at our hotel and I'm sorry that we fell short. Feedback like yours helps us as... More

DC Metro Area
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 26, 2014

Had to make a reservation for a last minute training and Caitlyn couldn't have been kinder and more accommodating. I truly appreciated her "can-do" attitude. Please recognize her for her exceptional customer service. That's why I love staying at a Marriott property!

Was this review helpful? Yes
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2014

Not a lot of chain options close to Kings Dominion, but this hotel is straight down the interstate about 15 min south. Nice newer or recently remodeled Courtyard. It's also a lower tier so you can use points or free nights and still be near the park.

Was this review helpful? Yes 1
Fairfax County, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

My family and I haven't stayed at the hotel yet but Caitlin at the front door was able to change my reservations without penalty so I am impressed with their service already!!! I'm sure the hotel will be just as awesome as Caitlin's service!

Was this review helpful? Yes
Portland, Maine
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

This hotel is in an area where you will find many restaurants and stores within walking distance or a minute's drive. The hotel itself is very nice. Our room was modern, clean, and comfortable. The staff was pleasant and helpful. The only (slightly) negative thing I have to say is that there is only one washer and dryer for guest... More

Was this review helpful? Yes 1
Fort Meade, Maryland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stayed here while we were visiting Kings Dominion (about 15-20 minutes away). This hotel was very clean and the staff was extremely helpful. We stayed in a King 2 room suite and was spacious and very modern. There was a balcony and enough room to spread out a relax. (Two tvs, a fridge, a microwave, and a coffee maker)... More

Was this review helpful? Yes 1
Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 7, 2014

Very clean hotel, as expected for a Courtyard. Here for a business meeting and the Front Desk attendant not friendly or welcoming. Looking to for an early check in (on a weekday night, and the hotel apparently not "booked") but the front desk clerk very adamant that check in can only occur after 3PM. Meanwhile, several attendees patiently wait in... More

Was this review helpful? Yes 1
Katy P, Manager at Courtyard by Marriott Richmond North/Glen Allen, responded to this review

Dcwildman, Thank you for providing us feedback on your stay! We do apologize that we were not able to get you checked in earlier than the 3pm check-in time. I'm sure that this was frustrating for you. Depending on the day, we do allow early check-ins but we cannot alway guarantee an early check-in. We do our best to accomodate... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard by Marriott Richmond North/Glen Allen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Richmond North/Glen Allen

Address: 10077 Brook Road, Glen Allen, VA 23059
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond North/Glen Allen 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Priceline, Odigeo, Hotels.com, Marriott, TripOnline SA and Tingo so you can book your Courtyard by Marriott Richmond North/Glen Allen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay