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All 22 Glen Allen hotels

Hyatt Place Richmond/Innsbrook

3.0 of 5 Hotel   |   4100 Cox Road, Glen Allen, VA 23060
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Hyatt Place Richmond/Innsbrook
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57%
Ranked #11 of 22 Hotels in Glen Allen
A recent review
5 of 5 stars reviewed 4 days ago
rolivares Bethesda, Maryland
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126 reviews from our community

Traveler rating
    39
    31
    29
    15
    12
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37
24
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41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Bethesda, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good Value for the money. More of a business hotel than anything else. Free breakfast is quite good: bagels, breakfast biscuits, sausages, etc. The hotel room comes with an adjustable flat screen tv that can be positioned to face the beds, or the living area in the hotel room. The hotel room comes with a wet bar with mini fridge... More

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Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Front desk staff was very friendly. Room was good with a small refrigerator but no microwave. Bathroom is very small. Bed was comfortable and room had a large flat panel on the wall with plugs for any devices you may have with you - a huge plus where you can bring your computer and plug it right in to use... More

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Corning,NY
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We were greeted by a gentleman who was very friendly. He welcomed us, and was very pleasant. Rooms were very spacious, quiet and clean. Breakfast had several choices, but by the time we got there some of the items were old & hard. What we did choose was good though. Checkout took a while, trying to find an employee to... More

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Virginia Beach, Virginia
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Pricelined this hotel and it is a gem. Gary greeted us on arrival. Very friendly and professional. Nice, modern, clean hotel. Rooms are all suites so very spacious, with a fridge in each room. Do a nice job with the complimentary breakfast. Only downside is there is not a "real" bar or restaurant, although the surrounding area is loaded with... More

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Chesterfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Marvin greeted me like I was a guest in his home. Very informative, helpful, & hospitable what a great person to make you feel at home away from home. The breakfast was fantastic, room was comfortable. The staff made the stay wonderful!!!

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Newark, New Jersey
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel after driving from Florida. We stayed overnight, and arrived at 1 am, the receptionist was extremely friendly and courteous. We stayed in a King size room, the room was clean, organized and large. There was a HUGE sofa bed that would accommodate a large family. We had breakfast the next morning, breakfast... More

Was this review helpful? Yes 1
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you so very much for your Five Star review. We are glad you stayed with us and are looking forward to your return. Thank you, -Carl More

HENRICO
2 reviews
5 of 5 stars Reviewed 5 weeks ago

This was the best hotel I've stayed at thus far not because I'm a little inebriated Lol but because the concierge (Gwen) was awesome with her customer service skills. I'm very big on customer service and she made me feel WELCOMED!!!! :)

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Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

We are all very happy to been a part of your "best stay ever". We look forward to you visiting us again. Thank you, -Carl More

Lynchburg, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 13, 2014

This hotel has a modern influence to it. The beds are comfortable, and the rooms are very spacious. The bathrooms are a little bit tight, but overall a really nice business or pleasure hotel. The wifi is much better than before, and the staff is very welcoming when checking in. I have enjoyed all of my previous stays at this... More

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Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you very much for the Five Star review. It sounds like you had a very relaxing stay. Thank you, -Carl More

Rochester
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

We stayed here for 4 nights, and we very pleased. Carl was extremely helpful and made us feel welcomed and at home. All the staff was friendly. The room had lots of space and was well cared for. The breakfast, which is included, had fresh fruit, eggs and ham or sausage with English muffins, a variety of cereals, oatmeal, and... More

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Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you for your Five Star review. I am glad you were able to take advantage of our complimentary hot breakfast and enjoyed it. Thank you, -Carl More

Los Angeles, California
Top Contributor
51 reviews 51 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 3, 2014

Let me begin with the positive. The hotel has a nice lobby, and the rooms are of a good size (except for the bathroom). The bed was very comfy and the a/c worked well. Now for the negative. The location is in a remote area sort of hidden and hard to find/get to. The staff is no so nice and... More

Was this review helpful? Yes 1
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you very much for taking the time to complete a review of your stay with us. I will be certain to share your feedback with the team as we certainly fell short during our interactions with you. I am terribly sorry that you found our location remote and poor. We are actually located directly off of Broad St. which... More

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Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen

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