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All 22 Glen Allen hotels

Hyatt Place Richmond/Innsbrook

3.0 of 5 Hotel   |   4100 Cox Road, Glen Allen, VA 23060
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Ranked #12 of 22 Hotels in Glen Allen
A recent review
5 of 5 stars reviewed 1 week ago
Elisa C Charleston, South Carolina
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127 reviews from our community

Traveler rating
    40
    31
    29
    15
    12
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37
24
12
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charleston, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We spent 2 nights in the hotel and had a wonderful experience. The front desk was courteous and helpful, the rooms were large, very clean and quite. It was a fabulous bargain. I would definitely stay there again when in the Richmond area.

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Bethesda, Maryland
1 review
5 of 5 stars Reviewed September 17, 2014

Good Value for the money. More of a business hotel than anything else. Free breakfast is quite good: bagels, breakfast biscuits, sausages, etc. The hotel room comes with an adjustable flat screen tv that can be positioned to face the beds, or the living area in the hotel room. The hotel room comes with a wet bar with mini fridge... More

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Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed September 15, 2014

Front desk staff was very friendly. Room was good with a small refrigerator but no microwave. Bathroom is very small. Bed was comfortable and room had a large flat panel on the wall with plugs for any devices you may have with you - a huge plus where you can bring your computer and plug it right in to use... More

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Corning,NY
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 10, 2014

We were greeted by a gentleman who was very friendly. He welcomed us, and was very pleasant. Rooms were very spacious, quiet and clean. Breakfast had several choices, but by the time we got there some of the items were old & hard. What we did choose was good though. Checkout took a while, trying to find an employee to... More

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Virginia Beach, Virginia
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 8, 2014

Pricelined this hotel and it is a gem. Gary greeted us on arrival. Very friendly and professional. Nice, modern, clean hotel. Rooms are all suites so very spacious, with a fridge in each room. Do a nice job with the complimentary breakfast. Only downside is there is not a "real" bar or restaurant, although the surrounding area is loaded with... More

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Chesterfield, United Kingdom
2 reviews
5 of 5 stars Reviewed September 2, 2014

Marvin greeted me like I was a guest in his home. Very informative, helpful, & hospitable what a great person to make you feel at home away from home. The breakfast was fantastic, room was comfortable. The staff made the stay wonderful!!!

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Newark, New Jersey
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2014

My husband and I stayed at this hotel after driving from Florida. We stayed overnight, and arrived at 1 am, the receptionist was extremely friendly and courteous. We stayed in a King size room, the room was clean, organized and large. There was a HUGE sofa bed that would accommodate a large family. We had breakfast the next morning, breakfast... More

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Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you so very much for your Five Star review. We are glad you stayed with us and are looking forward to your return. Thank you, -Carl More

HENRICO
2 reviews
5 of 5 stars Reviewed August 17, 2014

This was the best hotel I've stayed at thus far not because I'm a little inebriated Lol but because the concierge (Gwen) was awesome with her customer service skills. I'm very big on customer service and she made me feel WELCOMED!!!! :)

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Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

We are all very happy to been a part of your "best stay ever". We look forward to you visiting us again. Thank you, -Carl More

Lynchburg, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 13, 2014

This hotel has a modern influence to it. The beds are comfortable, and the rooms are very spacious. The bathrooms are a little bit tight, but overall a really nice business or pleasure hotel. The wifi is much better than before, and the staff is very welcoming when checking in. I have enjoyed all of my previous stays at this... More

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Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you very much for the Five Star review. It sounds like you had a very relaxing stay. Thank you, -Carl More

Rochester
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

We stayed here for 4 nights, and we very pleased. Carl was extremely helpful and made us feel welcomed and at home. All the staff was friendly. The room had lots of space and was well cared for. The breakfast, which is included, had fresh fruit, eggs and ham or sausage with English muffins, a variety of cereals, oatmeal, and... More

Was this review helpful? Yes
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Thank you for your Five Star review. I am glad you were able to take advantage of our complimentary hot breakfast and enjoyed it. Thank you, -Carl More

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Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen

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