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Hyatt Place Richmond/Innsbrook

3.0 of 5 4100 Cox Road, Glen Allen, VA 23060
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Hyatt Place Richmond/Innsbrook
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Hyatt Place Richmond/Innsbrook
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136 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I had 2 prepaid reservations. Checking in, Valerie was at the desk.SHE WAS VERY RUDE! There was no welcome , Less then 10 words were spoken, no idea about the amenties...she couldnt reinstate my cancelled PREPAID reservation, Made another and recharged my CC, even told at checkin why was my card getting charged? No Clue expression. At check out they... More 

Was this review helpful? Yes 2
Denver, Colorado
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this property over a long weekend for a wedding. It was clean and comfortable. The staff was very accommodating. They offer a complimentary breakfast with cereals, breakfast sandwiches, fruit and yogurt. In the evening, there is a small bar with beer and wine for sale. One thing we really enjoyed was all the restaurants within walking distance.... More 

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Top Contributor
169 reviews 169 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at a Hyatt before, and found that this location had similar qualities. Lobby and rooms were clean, staff was friendly, there is a free breakfast. There are several places to eat within short walking distance, or order from hotel menu. We did get a PPV movie but it was very expensive ($18!). Our room was quiet and... More 

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Maumee, Ohio
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while in town for a wedding. Had our small dog with us, so we needed a pet friendly place. What was great about the room was how large it was -- perfect for our pup to run around! The room we stayed in was clean, and we took advantage of the breakfast buffet each morning -- it... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We love to stay at a Hyatt place when we go places that is why I picked this one. Well check in was great. Everything in the room was nice and taken care of. The only issue that I had was the young people that came to stay there so they could drink all night. That really made the stay... More 

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13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

Arrived in Virginia at 3am and went there too see if there was a room available. There was a soccer tournament that weekend but they found us a room available anyhow. As usual the room was clean and comfortable. Every Hyatt Place we have visited has been a winner!

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Dana Point, California
1 review
4 of 5 stars Reviewed November 25, 2014

A very friendly and professional staff who made my stay very enjoyable. Shuttle service , a very nice bar and a great buffet breakfast....not to mention chocolate chip cookies...all served with open smiling faces eager to make sure their hotel offered the best in client services. I will return!

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Sterling, Virginia
Senior Contributor
32 reviews 32 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 25, 2014

Stayed September 27. I waited so long to write this review because I had left a message for Carl [---], the manager, on his office voicemail about this matter and was hoping he'd contact me but in the three weeks since I called him, my message has gone ignored. We booked this hotel over the Hilton next door because there... More 

Was this review helpful? Yes 5
Chicago, Illinois
Top Contributor
323 reviews 323 reviews
44 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed October 24, 2014

Very enjoyable stay. Typical Hyatt Place set up which is to say a very large room, with bed area on one side and large sitting/sofa area on the other with a large swiveling TV in the middle. Lots of plugs for electronics. Free fast wi-fi. Toilet/shower area is small. Wet bar. Fridge but no microware. Coffee maker. Usual good breakfast... More 

Was this review helpful? Yes 1
Charleston, South Carolina
1 review
5 of 5 stars Reviewed October 16, 2014

We spent 2 nights in the hotel and had a wonderful experience. The front desk was courteous and helpful, the rooms were large, very clean and quite. It was a fabulous bargain. I would definitely stay there again when in the Richmond area.

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Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen

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