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All 22 Glen Allen hotels

Hyatt Place Richmond/Innsbrook

3.0 of 5 Hotel   |   4100 Cox Road, Glen Allen, VA 23060
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Ranked #12 of 22 hotels in Glen Allen
A recent review
5 of 5 stars reviewed 2 days ago
Ivone N Newark, New Jersey
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  • Reviews (121)
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121 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Newark, New Jersey
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel after driving from Florida. We stayed overnight, and arrived at 1 am, the receptionist was extremely friendly and courteous. We stayed in a King size room, the room was clean, organized and large. There was a HUGE sofa bed that would accommodate a large family. We had breakfast the next morning, breakfast... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was the best hotel I've stayed at thus far not because I'm a little inebriated Lol but because the concierge (Gwen) was awesome with her customer service skills. I'm very big on customer service and she made me feel WELCOMED!!!! :)

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Lynchburg, United States
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel has a modern influence to it. The beds are comfortable, and the rooms are very spacious. The bathrooms are a little bit tight, but overall a really nice business or pleasure hotel. The wifi is much better than before, and the staff is very welcoming when checking in. I have enjoyed all of my previous stays at this... More

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights, and we very pleased. Carl was extremely helpful and made us feel welcomed and at home. All the staff was friendly. The room had lots of space and was well cared for. The breakfast, which is included, had fresh fruit, eggs and ham or sausage with English muffins, a variety of cereals, oatmeal, and... More

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Los Angeles, California
Top Contributor
51 reviews 51 reviews
47 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me begin with the positive. The hotel has a nice lobby, and the rooms are of a good size (except for the bathroom). The bed was very comfy and the a/c worked well. Now for the negative. The location is in a remote area sort of hidden and hard to find/get to. The staff is no so nice and... More

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Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We just returned from a 5 night stay at Hyatt Place. I found the staff and personal very friendly and helpful. Every time we entered the building we were greeted with a hello and conversation about our day. The rooms were a welcome layout for us and all the baseball gear. Spacious and we'll maintained. Room service was fine. This... More

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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 weeks on a business trip due to fair pricing and easy access to my work location on Cox Road. The suite I was in had the right accommodations for a 3 week stay (e.g. large couch, working area) but most of the issues were outside of the room. For example, the pool had too much chlorine... More

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Zionsville, Indiana
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would have given this hotel a 4-star rating had it not been for a number of issues. First and foremost, for our stay, only one of the two elevators were working. We were in town for a lacrosse tournament, and there was also a baseball tourney there. Lots of humanity for one elevator. Hotel room couch had many stains.... More

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Asheboro, North Carolina
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My church family and I stayed overnight at this hotel while visiting King's Dominion. The rooms were clean, the staff was very friendly, and the pool was nice. They even let us use a conference room to hold a brief meeting on Sunday morning. Note: If you don't like the free breakfast, the hotel is located in a round about... More

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Sanford, North Carolina
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while umpiring at Virginia Sports Complex. The hotel was easy to find. The staff was very friendly, the room was large and clean. The only slight negative is I felt like the breakfast wasn't quite as good as other places. Overall high quality for the price.

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Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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