We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Glen Allen hotels

Hyatt Place Richmond/Innsbrook

3.0 of 5 Hotel   |   4100 Cox Road, Glen Allen, VA 23060
Hotel website
Hotel deals
Hotel amenities
Join Hyatt Gold Passport®
Save Saved
You added Hyatt Place Richmond/Innsbrook to your Saves list
Hyatt Place Richmond/Innsbrook
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #16 of 22 hotels in Glen Allen
A recent review
3 of 5 stars reviewed 1 week ago
biztravkw Boston, Massachusetts
  • Overview
  • Reviews (115)
  • Photos (31)
  • Amenities
  • Q&A
  • Room tips (15)
  • Location
  • More
Write a Review

115 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for 3 weeks on a business trip due to fair pricing and easy access to my work location on Cox Road. The suite I was in had the right accommodations for a 3 week stay (e.g. large couch, working area) but most of the issues were outside of the room. For example, the pool had too much chlorine... More

Was this review helpful? Yes
Zionsville, Indiana
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I would have given this hotel a 4-star rating had it not been for a number of issues. First and foremost, for our stay, only one of the two elevators were working. We were in town for a lacrosse tournament, and there was also a baseball tourney there. Lots of humanity for one elevator. Hotel room couch had many stains.... More

Was this review helpful? Yes
Asheboro, North Carolina
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My church family and I stayed overnight at this hotel while visiting King's Dominion. The rooms were clean, the staff was very friendly, and the pool was nice. They even let us use a conference room to hold a brief meeting on Sunday morning. Note: If you don't like the free breakfast, the hotel is located in a round about... More

Was this review helpful? Yes
Sanford, North Carolina
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here while umpiring at Virginia Sports Complex. The hotel was easy to find. The staff was very friendly, the room was large and clean. The only slight negative is I felt like the breakfast wasn't quite as good as other places. Overall high quality for the price.

Was this review helpful? Yes
Rockville, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night here while attending a family dinner at Hondo's, which is adjacent. It was a Saturday night, and we arrived at 3pm to find both of our rooms ready. Staff was both helpful and friendly. The lobby and public areas were all clean, but only one of their two elevators was in operation. That led to some... More

Was this review helpful? Yes
Wilson, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here from 06/29-07/01/14 on business. My husband traveled with me and it didn't cross my mind that he'd need somewhere to go on the day of checkout until 4pm. I was allowed to check out later than the normal time with no additional charges!

Was this review helpful? Yes
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff was very accommodating and helpful.Even when the elevators weren't working they tried their best.The front desk staff were exceptional.Gwen Bailey and Martin King went above and beyond to make your stay comfortable.

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms here are very clean. So are the main areas. Breakfast was average, a few cooked sandwiches and the usual cereal options, yogurt options, etc. The biggest pain about staying here was that we were on the 6th floor and the elevator was broken on the 6th floor. We didn't know this until we went to take down our... More

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 22, 2014

My family has just returned from a very disappointing, somewhat unpleasant weekend in this hotel. The physical plant is like every other Hyatt Place I've stayed in--which is to say that it's not the Ritz, but it's fine--but the service left a lot to be desired. I place the blame for this on management, and not on the front-line workers... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 22, 2014

We attended a family gathering that had a block of rooms arranged at this property. Unfortunately, there were a few issues that marred our stay. First, the room is just oddly designed. The tub/toilet are in a teensy-weensy space (so small the towel rack is in the tub). Clearly, the room is meant to accommodate a group of people--there is... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hyatt Place Richmond/Innsbrook, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hyatt Place Richmond/Innsbrook? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Priceline, Tingo, Cheap Tickets, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Hyatt Place Richmond/Innsbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen

31 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (26)
Room/suite (16)
Bathroom (4)
Dining (1)
Hotel & grounds (2)
Other (3)

Management photos: Courtesy of the property manager

All management photos (6)
Room/suite (3)
Other (3)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer