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All 22 Glen Allen hotels

Candlewood Suites Richmond West End Short Pump

2.0 of 5 Hotel   |   4120 Tom Leonard Dr, Glen Allen, VA 23060
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92%
Ranked #2 of 22 hotels in Glen Allen
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 8, 2014
magnolia65 Charleston, South Carolina
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84 people have reviewed this hotel

Traveler rating
    62
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014

My husband and I just stayed 7 nights at this hotel in Richmond while visiting family. We were snowed in for 2 days while staying there. The accommodations were very clean and attractive, price was right, it was quiet, and the people who worked there could not have been nicer or more helpful. Within walking distance are very nice shopping... More

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Vancouver, Canada
Top Contributor
114 reviews 114 reviews
74 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed February 25, 2014

Although they cater to long term stay clients, I stayed for one night and used points plus cash, so the price was just right! The one bedroom suite had a fully equipped kitchen, recliner, TV with VCR and DVD player, sizable workspace, free wifi, laundry, snack type store, open area business center. Staff was friendly. Felt safe in the area.... More

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CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for taking the time to write this review. I am happy to hear you enjoyed your stay and found us to be a good value for all the free amenities we offer our guests. The IHG Reward Club points plus cash does offer a great deal! I am glad you also liked our location in the West End.... More

Athens, Georgia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

I was looking for extended stay options in Richmond due to being relocated with work. I came across the Candlewood Suites in Short Pump and decided to give it a try. The hotel was very clean and quiet. The staff was very helpful and knew me by name by the 2nd or 3rd day. I ended up staying for two... More

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CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you so much for this awesome review! I am so glad you enjoyed your extended stay with us at the Candlewood Suites Richmond West. It's also good to hear that our free laundry facilities and gym made the stay even better. Getting to know our guest during their stay is what makes this so enjoyable and it was great... More

Suffolk, Virginia, United States
Top Contributor
55 reviews 55 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 9, 2013

This is clearly an extended hotel as there are many guests who seem to call it home. It is very clean however and the staff friendly. It is located quite conveniently just a ways down the road from Short Pump Mall and was set back off the road so you didn't hear traffic. The simple Queen Studio was perfect for... More

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CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you so much for taking the time to post this review. I am happy to hear that you enjoyed your stay and especially our cleanliness and great location close to Short Pump Town Center. While many of our guests are on long term projects we are happy to serve those staying just a few nights as well! We appreciate... More

Virginia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 16, 2013

The rooms were very nice for the low price! Very surprised. Front office staff was very friendly. My only complaint is the directions on the email confirmation are horrible! Will definitely stay here again...

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CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for your review! I am glad that you enjoyed our rooms and the value that we can offer. Our staff has been with us for quite a long time so I am happy that they treated you well. Thanks for the feedback on the directions... I will check to see that all information is correct. More

Bremen, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2013

This place offers really a great value for the price! Clean, spacious room with kitchenette (fridge, microwave, dishwasher, cooking facilities), a nice, tiny fitness area, free laundry and Internet as well as free printing! We stayed here during a wedding of friends and the staff at the reception were just the best! Especially a lady called Christina made us really... More

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CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Wow! What an awesome review. Thank you so much for taking the time to post this. I am so glad you enjoyed your stay and all the great free amenities that we offer (laundry, internet and printing as you mentioned). Christina has been with us for 8 years now and I agree that she is great. I am glad she... More

Cary, North Carolina
1 review
5 of 5 stars Reviewed June 23, 2013

I stayed at this hotel for almost 9 months and went home on weekends. It was nice to be able to do my laundry for free not haul it back and forth on weekends. The rooms are clean and quiet, the front desk and all of the staff are very friendly and willing to help in anyway they can. The... More

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CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short Pump, responded to this review

Thank you for writing this excellent review on your stay. It makes me proud that you can rate us a 5 out of 5 after a nine month stay! This consistency is certainly our #1 goal. I know it is tough being on the road so long but I am so glad our Free laundry facilities and new "Comforts of... More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

front desk is full of nice, engaging individuals. room was solid -- cleaned, tidy'd up by staff when needed. bed was comfy. air conditioning, appliances, etc. all worked very well. pay for detergent but free use of laundry machines. great little snack shop. located by tons of shopping.

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Charlottesville
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013 via mobile

I stayed at this hotel for four nights on business. The room was spacious and very clean. There were several pillows to choose from, and the bed was very comfortable. The staff was very helpful, and they were more than accommodating. Even though the Candlewood Suites is near a busy highway, it was very quiet at night. This hotel is... More

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Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 10, 2013

I have been to this hotel couple of times and have spent close to 3 weeks during each of my visits. I would definitely consider this as one of the best budget hotel considering the facilities and the location proximity to all major groceries. Very clean rooms and ample space all around. Pet friendly and the front desk staffs were... More

Was this review helpful? Yes 1

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Additional Information about Candlewood Suites Richmond West End Short Pump

Also Known As:
Candlewood Suites Richmond West End Short Pump Hotel
Candlewood Suites Richmond West End Short Pump Hotel Glen Allen
Candlewood Suites Glen Allen
Candlewood Glen Allen
Glen Allen Candlewood Suites
Glen Allen Candlewood
Address: 4120 Tom Leonard Dr, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Glen Allen
#4 Business Hotel in Glen Allen
#6 Family Hotel in Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Richmond West End Short Pump 2*
Official Description (provided by the hotel):
Consider Us Home at the Candlewood Suites extended stay hotel Richmond West- Glen Allen Short Pump, VA. The Candlewood Suites Richmond West End - Glen Allen Short Pump is a member of Priority Club & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is perfect for government, project teams, training, relocation, temporary and corporate (near Oakwood) housing.The Candlewood Suites hotel is centrally located at exit 178 A off I-64 near I-95 , I-295 & I-288 on West Broad Street (Route 250); minutes from Downtown Richmond & Short Pump business (real estate) districts. Our location offers near access to Innsbrook & Westcreek Corporate Parks, Capital One, CarMax, Circuit City, Wachovia, Phillip Morris, Dominion Resources, Richmond Int l Raceway, Short Pump Town Center, University of Richmond, Kings Dominion & RIC Richmond Int l Airport. The Candlewood Suites Hotel offers apartment-like suites with all the conveniences of home to suit your extended stay and short-term hotel real estate needs. Our pet-friendly hotel (fee) offers studio and one-bedroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD players and free wired Internet. Other features include free laundry facilities, fitness center, courtyard with grills and our signature Candlewood Cupboard. ... more   less 
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