We stayed for several nights at the Candlewood Suites Richmond West End Short Pump. One of us thought the bed was too soft. All else was fine. The kitchen is well equipped, even with dinnerware, paper towels, and dishwashing soap. This venue is a good value if you are willing to make your bed, remove trash, and need no help.... More

Very clean hotel with basic necessities. Comfortable bed and friendly staff. Great location - lots of stores and restaurants nearby and only about 8 miles off I95. Word of caution - the front desk is NOT manned after 11PM. More

Candlewood suites is a perfect place for an extended stay purpose. I stayed there for about four weeks during summer. The room is equipped with almost all facilities to make the stay as homely as possible. It had a refrigerator, cooking range, coffee maker, toaster, microwave and cooking utensils. The rooms were spacious but the interiors were average. All the... More

Great value for the money - thoughtful design of what a traveller NEEDS. [The refrigerator makes ice in your room - no trips down the hall to get ice.] Very clean and well maintained What could be a ho-hum, same old night away from home place in the wrong hands is put in the 5 star class by the nicest,... More

Only spent one night in this hotel/suite but it was a pleasant experience. The entire complex is clean and fresh. All facilities were easily accessible. Pros: Clean, convenient, friendly customer service, nice room, comfortable bed. Cons: no pool, no courtesy breakfast. More

Stayed at the Candlewood Suites again and always find this to be a great property where customer service is very important. Highly recommend! More

They are set up for people who area basically gonna live at the hotel for awhile. Similar to a mini condo. I am a work traveler unfortunately. I live out of my car traveling between Alexandria and Richmond a lot. Most of my time in Short Pump is spent here and a couple of other hotels depending on how long... More

We have stayed at this location the past two years, as we traveled to a family reunion here in the Richmond area. The facilities are well kept, the laudry and exercise area are clean and freshened, and the rooms are clean and comfortable. The front desk staff members have, in our experience been great. A special mention must go to... More

I stayed at Candlewood Stes Richmond West for a month and a half during a difficult transition period in my life. I was going to school and interviewing for full time work and needed a short-term place to stay with great rates. I actuall found out about them on craigslist of all places. From the moment I spoke to Michael,... More