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Comfort Suites Innsbrook

2.5 of 5 4051 Innslake Dr, Glen Allen, VA 23060
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Comfort Suites Innsbrook
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Comfort Suites Innsbrook
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86 reviews from our community

Traveler rating
    29
    28
    12
    9
    8
See reviews for
30
11
9
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Waldorf, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a couple of days for a college show case soccer tournament. price was good and when the desk clerk found out that I am a navy retiree, he up graded my king room to a king suite with a jacuzzi. breakfast was good and had an indoor heated pook. service ws excellant

Was this review helpful? Yes 1
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good Morning, We hope the soccer showcase was successful. My son played travel soccer for many years,so I know how important these tournaments are to the youth wishing to continue play in college.I am glad you enjoyed your stay with us. I have posted you comments on our "brag board" for the entire staff to see. I am glad we... More 

Stuttgart, Germany
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 23, 2014

Was here for two nights as home base for my brothers wedding. The rooms are large, well furnished, clean and have comfortable beds. The bathrooms are good but not great, but like everything else they were clean, which is the most important part. The hotel staff was very friendly and helpful and there is a nice patio outside for sitting... More 

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, We hope you had a good time attending your brother's wedding. Thank you for taking time to share your stay with us. We do strive to prodive every guest with a clean, comfortable and well maintained room. I am glad we met those goals during your stay. Thank you for the compliments to our friendly staff as well.... More 

Virginia
Top Contributor
152 reviews 152 reviews
60 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed October 19, 2014

I am quite shocked to see some of the room photos posted, my room was not at all worn, quite the contrary. Clean, spacious and appeared to have been recently updated. Passing through the area and having to overnight last minute, I booked the hotel via the 800# about 20 minutes before arriving. The grounds of the hotel are quite... More 

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Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, thank you for taking time to share your review of your recent stay. We completed a renovation of our entire hotel in January 2014. All of our rooms were renovated and updated just like the room you were in. We are in the process of working with Trip Advisor in having the pre-renovation photos removed, as they surely... More 

Blacksburg, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 9, 2014

Let me preface my review by saying that I only stayed one night and it was a place to get a great nights sleep after a long day at Kings Dominion. That being said, it fit the bill just right but I can't speak to many of the amenities as I simply didn't use them. First off, average rates run... More 

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Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay with us. I am glad your your found our newly renovated rooms and bedding to be comfortable. All of our suites have a sofa bed, for that extra sleeping space. I will pass along your compliment to the Desk Agent, who assisted you at check in. I am sorry you... More 

WEST BRANCH
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2014

Loved this place. Was clean and the workers were very friendly and helpful. The breakfast was really good and there was lots of it. The kids really enjoyed the pool and was nice to have a sitting area outside to eat or just visit.

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay with us. I am pleased we met our goals during your stay. Your review has been shared with the entire staff. Thank you for your positive comments in regards to your room, our amenities and the staff. We hope to have you as our guest on your next visit to... More 

Raphine, Virginia, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

This is a fine hotel and the room was very nice. While we never had enough wash cloths, everything else was grand. Personnel were excellent! We would make this our choice for a stay to visit historic and cultural sites. 2 adults & 1 child.

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your stay with us. I am pleased you enjoyed your room and had a good stay. We are excited to get the positive comments after our recent renovations were completed. I am sorry about the wash cloth situation. It sounds as if you may have been our guest with a couple of groups... More 

O'Fallon, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 21, 2014

If this hotel is any indication on how all Comfort Suites are, then I will never stay at another. Always short changed on room towels (really, all a family of 3 needs is one towel), cleaning lady all but begged us for her not to make up our room. Did not replenish the coffee in the room! Stayed at hotel... More 

Was this review helpful? Yes 2
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good morning, thank you for taking time to share your stay with us. I can assure you that I will address the housekeeping concerns you discussed. I am sorry for the towel shortage. What occurred is that we had a high number of guests in the hotel (which we had prepared for). Guests rooms were requesting extra towels thru out... More 

Chattanooga, Tennessee
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

Great value and location! The room and bathroom was large and more than comfortable for 2 adults and 1 child. This is a great central location to visit many historical sites. Will definitely stay there again.

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay. We are excited that you found the hotel to be a great value and enjoyed the location. We recently completed a full renovation of our entire hotel. We look forward to having you as our guest on your next visit to the area. Again, thank you for sharing. More 

Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

After celebrating our 15th Anniversary in Virginia Beach, my wife and I planned to stay here overnight on our way back to North Carolina. We really enjoyed the accommodations and the great location. Any shops or eateries that you can imagine are very close to this hotel (within 1 1/2 miles).

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your "Great Stay" with us. We are please you enjoyed your recently renovated room. The area is great, with numerious shops and dining that can be enjoyed while in the area. Sorry about the refrigerator. We added the additional outlets mounted on the desk, but guest still seem to need extra outlets. I... More 

Troutville, Virginia
Top Contributor
102 reviews 102 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 19, 2014

I spent a weekend here recently with some friends. I chose this hotel because I had stayed here a few years ago. Innsbrook is a great area because of the close proximity of several restaurants and bars, and the Comfort Suites is the most reasonably priced hotel in the area. I had stayed here a few years back, and it... More 

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, thank you for taking time to share your recent stay with us. We are excited you found our recent renovations to be very nice. We are the "best value in Innsbrook" as you stated. The area is great with a variety of dining, both within walking distance and a short drive to the Short Pump Mall area.We will... More 

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Additional Information about Comfort Suites Innsbrook

Address: 4051 Innslake Dr, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Innsbrook 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Innsbrook Hotel Glen Allen
Comfort Suites Glen Allen
Glen Allen Comfort Suites
Innsbrook Comfort Suites

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