We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Innsbrook

2.5 of 5 4051 Innslake Dr, Glen Allen, VA 23060
Hotel website
Hotel deals
Click for phone number
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Suites Innsbrook
Professional photos View all
Browse nearby
Comfort Suites Innsbrook
Write a Review

83 reviews from our community

Traveler rating
    28
    27
    11
    9
    8
See reviews for
28
11
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (26)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (10)
All months
Blacksburg, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me preface my review by saying that I only stayed one night and it was a place to get a great nights sleep after a long day at Kings Dominion. That being said, it fit the bill just right but I can't speak to many of the amenities as I simply didn't use them. First off, average rates run... More

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay with us. I am glad your your found our newly renovated rooms and bedding to be comfortable. All of our suites have a sofa bed, for that extra sleeping space. I will pass along your compliment to the Desk Agent, who assisted you at check in. I am sorry you... More

WEST BRANCH
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved this place. Was clean and the workers were very friendly and helpful. The breakfast was really good and there was lots of it. The kids really enjoyed the pool and was nice to have a sitting area outside to eat or just visit.

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay with us. I am pleased we met our goals during your stay. Your review has been shared with the entire staff. Thank you for your positive comments in regards to your room, our amenities and the staff. We hope to have you as our guest on your next visit to... More

Raphine, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

This is a fine hotel and the room was very nice. While we never had enough wash cloths, everything else was grand. Personnel were excellent! We would make this our choice for a stay to visit historic and cultural sites. 2 adults & 1 child.

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your stay with us. I am pleased you enjoyed your room and had a good stay. We are excited to get the positive comments after our recent renovations were completed. I am sorry about the wash cloth situation. It sounds as if you may have been our guest with a couple of groups... More

O'Fallon, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 21, 2014

If this hotel is any indication on how all Comfort Suites are, then I will never stay at another. Always short changed on room towels (really, all a family of 3 needs is one towel), cleaning lady all but begged us for her not to make up our room. Did not replenish the coffee in the room! Stayed at hotel... More

Was this review helpful? Yes 2
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good morning, thank you for taking time to share your stay with us. I can assure you that I will address the housekeeping concerns you discussed. I am sorry for the towel shortage. What occurred is that we had a high number of guests in the hotel (which we had prepared for). Guests rooms were requesting extra towels thru out... More

Chattanooga, Tennessee
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

Great value and location! The room and bathroom was large and more than comfortable for 2 adults and 1 child. This is a great central location to visit many historical sites. Will definitely stay there again.

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay. We are excited that you found the hotel to be a great value and enjoyed the location. We recently completed a full renovation of our entire hotel. We look forward to having you as our guest on your next visit to the area. Again, thank you for sharing. More

Cary, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

After celebrating our 15th Anniversary in Virginia Beach, my wife and I planned to stay here overnight on our way back to North Carolina. We really enjoyed the accommodations and the great location. Any shops or eateries that you can imagine are very close to this hotel (within 1 1/2 miles).

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your "Great Stay" with us. We are please you enjoyed your recently renovated room. The area is great, with numerious shops and dining that can be enjoyed while in the area. Sorry about the refrigerator. We added the additional outlets mounted on the desk, but guest still seem to need extra outlets. I... More

Troutville, Virginia
Top Contributor
102 reviews 102 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 19, 2014

I spent a weekend here recently with some friends. I chose this hotel because I had stayed here a few years ago. Innsbrook is a great area because of the close proximity of several restaurants and bars, and the Comfort Suites is the most reasonably priced hotel in the area. I had stayed here a few years back, and it... More

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, thank you for taking time to share your recent stay with us. We are excited you found our recent renovations to be very nice. We are the "best value in Innsbrook" as you stated. The area is great with a variety of dining, both within walking distance and a short drive to the Short Pump Mall area.We will... More

Tampa, Florida, United States
Top Contributor
268 reviews 268 reviews
72 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed May 13, 2014

Everyone here goes the extra mile to make sure your stay is perfect! It is very close to many restaurants yet very quiet! Our room was very clean and comfortable! We are on a one year ride across America and this hotel is a step above any choice hotel! As soon as you walk in you will notice the difference!... More

Was this review helpful? Yes
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay with us. I am pleased to hear you found the staff to be professional and caring about your stay. We recently completed a full renovation to our lobby area and our guest rooms.The staff is excited to show off the newly renovated hotel. I hope you guys have a safe... More

Roanoke, West Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 10, 2014

where to begin my review is going to be very negative from the moment that we checked into our room we found out hair in the tub the remote control wasn't working to the tv. I went to the front desk to let the staff to let them know about the issues. and it took them over 30 minutes to... More

Was this review helpful? Yes 1
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay with us. I am sorry for the unprofessional manner in which your towel request was handled. I can assure you that I have discussed this with our housekeeping staff, and have completed some additional training to ensure this does not happen to you or any other guests in the future.... More

Silver Spring, Maryland
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 8, 2014

I have stayed at two other hotels in this area, but I like this one the best. Check-in was uncomplicated and I asked if I could check out early (I decided not to stay longer than the convention). She said no problem. My room was clean and well ventilated. The breakfast was good and varied. Beverages were available downstairs. The... More

Was this review helpful? Yes 1
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for taking time to share your recent stay. We are pleased you enjoyed your stay. I am glad the staff was able to assist you and honor your request as your plans changed. You are right, some of our lower floor rooms overlook our pool area and have limited views. The higher floor rooms with "even" room numbers... More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Comfort Suites Innsbrook?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites Innsbrook? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Innsbrook

Address: 4051 Innslake Dr, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Innsbrook 2.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, Priceline, Choice Hotels, Odigeo, TripOnline SA and Tingo so you can book your Comfort Suites Innsbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Innsbrook Hotel Glen Allen
Comfort Suites Glen Allen
Glen Allen Comfort Suites
Innsbrook Comfort Suites

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Bathroom (4)
Viewed
Room/suite (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
Family/play areas (3)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay