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Hampton Inn Richmond-West

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10800 West Broad Street, Innsbrook Corp Ctr, Glen Allen, VA 23060
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1 room 1 guest
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Hampton Inn Richmond-West
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418 Reviews from our TripAdvisor Community

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Traveler rating
    318
    73
    16
    9
    2
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147
71
24
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
  • German first
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  • All months
    (418)
  • Mar-May only
    (108)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (69)
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There are newer reviews for Hampton Inn Richmond-West
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King George, United States
1 review
5 of 5 stars Reviewed March 28, 2015

We as Hilton employees stayed at this hotel using a certificate we received at our company christmas party. We got married the same day we checked in. Wendy at the front desk is wonderful! She made us feel at home in your hotel. We mentioned at check-in that we had just been married. We left and went to dinner to... More 

Review collected in partnership with Hampton

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Centreville, Virginia
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 25, 2015

The reason why I stay in Hilton chain hotels is that they are clean; great customer service and provide good amenities according to the level of hotel. The Hampton Inn is no different. The employees at the front desk here were pleasant and efficient. The room was comfortable; nice, comfortable beds. I slept like a log. Fast Wi-Fi and I... More 

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New York, United States
2 reviews
5 of 5 stars Reviewed March 11, 2015

Great hotel! Thier digital online check-in was the best because after a long drive down to VA from NYC, the last thing you want to do is take a long time to check in. All they do is give you your key and you go on your merry way to your hotel room.

Review collected in partnership with Hampton

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Charlotte, North Carolina
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 11, 2015

Close friends have insisted this is a superb Hampton Inn but I continued to book at Westin, Marriott and Hyatt until recently. This property is in great shape, rooms, bath, and bedding is clean and fresh as most five stars.

Review collected in partnership with Hampton

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Portsmouth, Virginia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 9, 2015 via mobile

Some of the front desk staff at this property are so incredibly demeaning, insulting, and judgmental the entire stay was ruined. On business, this Hilton Honors member could not have been more disappointed.

Was this review helpful? Yes 1
Lisa A, General Manager at Hampton Inn Richmond-West, responded to this review

Thank you for giving us the opportunity to respond to your experience both during and after your most recent stay. We have honored our 100% guarantee as our strong commitment to excellence is very genuine. Please accept my sincere apologies for the poor level of service that you received; this is not the Hampton norm and is definitely not within... More 

Richmond, United States
1 review
5 of 5 stars Reviewed March 3, 2015

This was the best experience I have had in a long time at a hotel. Clean room, great breakfast, staff was great. They were very courteous from the time I arrived to the time I checked out. I would look for a Hampton to stay wherever I go from now on. Thank you.

Review collected in partnership with Hampton

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Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 1, 2015

Title says it all but what I really thankful for is how quick the front desk was to help me with a mess in my car. A pan of food leaked olive oil all over the deck and they were more then happy to help me with towels to clean it up. When I told them it was for an... More 

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Centreville, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 26, 2015

Have stayed in several hotels in and around Richmond and this Hampton is right at the top. Outstanding, friendly staff...clean, quiet rooms...great free breakfast typical of Hamptons. Our King Study Sofabed room had a big comfortable bed (with lots of extra pillows) and a large bathroom. Right off I-64 and Route 250, which is a major strip mall area that... More 

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Saint Marys, United States
1 review
5 of 5 stars Reviewed February 25, 2015

This hotel is very friendly, clean and quite. I would definitely stay there again if visiting in the area. The staff was very helpful, friendly and professional. The Breakfast bar was excellent delicious and large variety.

Review collected in partnership with Hampton

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Oklahoma City
1 review
5 of 5 stars Reviewed February 24, 2015

This is probably my favorite Hampton in the area. It's the complete package....excellent staff, excellent facilities, excellent location. I always look forward to working near Richmond so I can stay here.

Review collected in partnership with Hampton

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