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All 22 Glen Allen hotels

Homewood Suites by Hilton Richmond-West End

3.0 of 5 Hotel   |   4100 Innslake Drive, Glen Allen, VA 23060
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79%
Ranked #5 of 22 hotels in Glen Allen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Tien L Irvine, United States
  • Reviews (195)
  • Photos (40)
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195 people have reviewed this hotel

Traveler rating
    101
    54
    19
    14
    7
See reviews for
74
25
6
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Irvine, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The suites were very spacious and affordable, and the service was superb. We absolutely enjoyed the hot, delicious complimentary breakfast. To top it off, friendly greetings from the staff each morning was a big plus. The only thing that would make this hotel extraordinary would be a new carpet. Thank you for making our vacation a memorable one. Keep up... More

Review collected in partnership with Homewood Suites by Hilton

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Fort Wayne, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel always had a smile on their face and were willing to help from the kitchen and cleaning staff all the way up! The room looked "check-in" fresh every day and the food was really good. I have stayed in multiple hotels across the nation and no other hotel can compare to my stay here!

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Blakeslee
Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I only needed a room for a quick stop while on a long trip. My husband wanted something with a separate room because we were traveling with our teenage daughter and her friend. Most places that I looked at were around $200. This room was around $112 a night. Our room was clean upon arrival and the staff was very... More

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Winchester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

First of all we loved the mattress and pillows and we will be buying a mattress just like it very soon. We stayed in a 2 bedroom suite and quickly realized that the 1 bedroom with the king bed did not have a vent for the A/C. The only vents were in the sitting room and the other bedroom. Yes,... More

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Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked 7 rooms for 2 nights at the Homewood Suites-Innsbrook for family coming in for a memorial service. When it became necessary to make changes to the way in which the rooms were going to be paid, the staff handled the transition beautifully and without a single snafu. When one of the guests decided he wanted a smoking double... More

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Boone, North Carolina
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is fine for the price but the mattresses are very soft and don't provide support. The front desk clerk said they were all the same and when I checked another room I realized she was right. The breakfast is also not up to Homewood Suites quality.

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Charleston, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

could hear neighbors talking, laughing--people running on above floor at 3am--furniture was substandard--leather chair was peeling-sofa was dirty--good location but poor quality hotel-worst Hilton experience ever-

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Tampa
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was non smoking but someone had smoked there previously. The stale smell was still in the room, even though housekeeping must have unloaded a full can of Febreeze in there, only adding to the discomfort. Didn't complain, as it was a one night stay and the place was full with kids. They need to do a full renovation... More

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Lexington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean, comfortable and the staff is extremely friendly. I have been travelling for business for over 30 years and this staff was the best of any hotel I have ever been in. Location is great, plenty of places to shop and eat and some are in walking distance. If you are a runner, great neighborhood to run... More

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Salisbury, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay, the staff was very courteous and the rooms were clean, bed very comfortable I definitely recommend this hotel. Although they did cut corners with the complimentary breakfast the stay was wonderful. We will stay again.

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Additional Information about Homewood Suites by Hilton Richmond-West End

Address: 4100 Innslake Drive, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
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Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Homewood Suites
Glen Allen Hilton
Homewood Suites Glen Allen
Homewood Glen Allen
Hilton Glen Allen

40 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Glen Allen #4 Family Hotel in Glen Allen #5 Business Hotel in Glen Allen
Hotel Class
Number of rooms
123

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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