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All 22 Glen Allen hotels

Homewood Suites by Hilton Richmond-West End

3.0 of 5 Hotel   |   4100 Innslake Drive, Glen Allen, VA 23060
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Ranked #5 of 22 Hotels in Glen Allen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dina T Hampton, United States
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216 reviews from our community

Traveler rating
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    62
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    15
    8
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77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Hampton, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Homewood Suites is one of the best hotels that I have ever stayed in. I will definitely be staying there whenever I have business in the area. The Chicken Cordon Bleu was to die for and breakfast was pretty awesome as well. The shuttle service and driver were a pleasant surprise as well as the recycling bins in the room.... More

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Richmond, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Worth the price -- we were able to get the government rate for our suite. The staff were very helpful and they were very pleasant. The heating/cooling system in our suite was okay, but we had to continually adjust it to get to a comfortable level for us. The suite was fine although the furnishings and rugs could use replacement.... More

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Mccall
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We had a death in the family so arrangements were last minute. We'd stayed in a Homewood Suites in Boise ID, so looked for one in Richmond. We appreciated all of the space we had since we were there for a week. Everything more than met our needs. The staff was extremely helpful and friendly. Without a doubt we would... More

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Glen Allen, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Room is really good including the staff at receptions. The rooms are cleaned everyday and was kept hygined. Need to improve on their breakfast for vegeterian as I was tired of eating same breakfast everyday. Didn't find any variation even a single day. House lceaning staff sometimes used to forget to keep kitchen towel in the room.

Review collected in partnership with Homewood Suites by Hilton

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Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Hi Deepak. On behalf of the Homewood Suites by Hilton Richmond West End/Innsbrook team, I am very glad to hear that you enjoyed your stay with us! And I enjoyed chatting with you while you were here. That is great to hear that you enjoyed the spacious rooms that we have....it honestly does make us smile to know that you... More

Covington
Top Contributor
66 reviews 66 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

great hotel to stop at on our way through. We booked the hotel late on our trip back from williamsburg, it was late and we needed just a room for the night, but we got so much more than that. The hotel was in great shape our room was spacious and comfortable. They had breakfast in the morning that was... More

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Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Hello! Thank you for the great feedback! On behalf of the management team at the Homewood Suites by Hilton Richmond West End/Innsbrook, I have to say that we are very excited that you enjoyed what we had to offer you and your guests! It touches special place in our hearts when we hear about a guest that was just passing... More

New Bern, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Rooms were spacious, well equipped, beautifully decorated, well equipped, very comfortable, quiet. Hotel lobby very impressive. Only problem was that our room was not available when we arrived at 5:00 p.m. We had to wait 1/2 hour. Even so, we were very satisfied and would definitely stay again.

Review collected in partnership with Homewood Suites by Hilton

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Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Hello Margaret, As the Director of Sales & Marketing at the Homewood Suites by Hilton Richmond West End/Innsbrook, I would like to truly thank you for staying with us! It is great to know that you enjoyed everything that we have to offer you. I am glad to hear that you enjoyed the accommodations.....please come back and enjoy our new... More

Mohnton, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was wonderful, truly value-priced for our stay. We enjoy Homewood Suites for the convenient kitchen amenities, the fabulous home-cooked breakfast, and the cleanliness and friendliness of the staff. I especially enjoyed the comfortable, soft bedding and the quiet environment despite staying on the first floor.

Review collected in partnership with Homewood Suites by Hilton

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Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Hi Jean. On behalf of the Homewood Suites by Hilton Richmond West End/Innsbrook, I want to personally thank you for choosing to stay with us! And thank you so much for the feedback....this is always vital for us to ensure that we continue to meet & exceed our guests' needs! I am glad to hear that you enjoyed all that... More

Supply, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Homewood Suites is my first choice. Always a good stay. Breakfast is the best around. Clean and comfortable. Stayed at another national chain the night before in the same city. Slept on top of covers, and put nothing on the floor.

Review collected in partnership with Homewood Suites by Hilton

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Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Hi Kenneth! On behalf of the Homewood Suites by Hilton Richmond West End/Innsbrook management team, I want to personally thank you for the feedback! We truly appreciate it when guests will continually leave feedback for us, so that we can continue to meet and exceed our guests' needs. It is really great to hear that you enjoyed your stay with... More

Raleigh, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I found this hotel through the Hilton website. Staff was friendly and the location was great. A little far from the park but very close to Broad Street where there were plenty of choices for eating. We enjoyed our stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Hello Karen. On behalf of the management team here at the Homewood Suites by Hilton Richmond West End/Innsbrook, I want to sincerely thank you for your feedback! I am very glad to hear that we were able to make your stay enjoyable and comfortable. Our top priority is always to ensure that our guests enjoy all of what we have... More

parkton, United States
1 review
5 of 5 stars Reviewed October 14, 2014

Unfortunately I didn't expend too much time in the hotel But looks cleans and good conditions, a lot space in the rooms and set really well, in the whole way smell funny but i guess is because people still can smoke at the rooms.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review

Good afternoon Ronald! On behalf of the management team at the Homewood Suites by Hilton Richmond West End/Innsbrook, I want to personally thank you so much for your positive feedback! We really appreciate hearing from our guests, because it helps us to continue to understand the needs of our guests! It is grea to hear that you enjoyed your stay... More

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Additional Information about Homewood Suites by Hilton Richmond-West End

Address: 4100 Innslake Drive, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
Number of rooms: 123
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Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Hilton
Glen Allen Homewood Suites
Homewood Suites Glen Allen
Hilton Glen Allen
Homewood Glen Allen

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