Stayed here on a priceline winning bid so me and the kids would be close to Kings Dominion. That attraction ended up about 20 minutes away. After a lengthy time spent trying to find the place (not very good signage, hidden behind a shopping center and it all looked very generic at night), we were checked in. No elevator, room... more

I have stayed at the Homewood Suites in Glen Allen twice now. Once for a week in January and for a week in February 2009. I was traveling for business by myself and the rooms are more than large enough for one person. A family would also do very well in these rooms. The room I have had both times... more

My coworker and I stayed only one night, thankfully. We were working at the desk in our room at night when I saw a roach crawl behind my suitcase and then behind the couch. We pulled out the couch and stomped on it. That morning she found one crawling in the bathroom. I went for my shower and when I... more

Was an extended stay guest, and was there less than one month. Experiences were that I had to ask for my room to be vaccumed after one week and anytime thereafter. Rarely had a smell of disinfectant after room was cleaned. It was like towel and trash, that's it. Breakfast floated in grease. Grill Utensils were dirty right from the... more

I booked thru the 800 #, had to accept a smoking room. I called hotel directly to see if I arrived early if I could get a non smoking. I was told YES. I arrived at 3:02pm and was told NO. The hotel was empty at that hour. I think I was lied to. 2 years ago I had a... more

The rooms were a good size and were clean and in good condition, as was the bathroom, although the decor was a little drab. We didn't take advantage of the kitchen although it could be useful for a longer stay. Breakfast on the Sunday was a bit of a zoo - too many people and not enough chairs, tables or... more

I went to Richmond for the Junior State bowling tournament. There were many kids in our group. The only negative was the distance from the bowling centers, but the hotel was close to the interstate and it was the weekend so it didn't take much time to travel to the centers. The rooms had a full kitchen, living room, and... more

I frequently travel on business and have stayed at the Homewood suites, West End, Glen Allen at one time ( for more than a month - I had too much mail being forwarded, so could not shift very quickly either ). I did not find property / room or service suitable to that of a Hilton Group Hotel at all... more

Having stayed at various Homewood Suites before, my family and I were expecting the same level of satisfaction we'd previously experienced. We were surprised and frustrated by the number of problems we encountered at this location and would never stay there again. To begin with, the walls were so incredibly thin that we could hear the discussions and movement of... more