We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Homewood Suites by Hilton Richmond-West End

3.0 of 5 4100 Innslake Drive, Glen Allen, VA 23060
Hotel deals
Hotel website
Special Offer
2X Points Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Homewood Suites by Hilton Richmond-West End
Professional photos View all
Browse nearby
Homewood Suites by Hilton Richmond-West End
Write a Review

231 reviews from our community

Traveler rating
    120
    67
    20
    16
    8
See reviews for
83
31
8
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (231)
  • Mar-May only
    (49)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (52)
All months
Evans, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Good though the night staff at front desk was kind of lost...good quality for its value. Very family friendly and suitable for little ones as well. The business center is a good feature and prices are reasonable. Very easy to book and check in.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Fairfax, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Quietest hotel I've ever stayed at, although people in other rooms didn't have the same experience. The staff was excellent, responsive to minor issue (blow dryer didn't work). Room was clean and comfortable. Kitchen was great. The location is A+ lots of restaurants and shopping close by.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Richmond, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Jan 18-20, 2014. I was awoken by the popping of water pipes in the walls. Irritating to have to get up earlier than I intended. I mentioned it to the staff as I was leaving. Jan 17-19, 2015. I was in same room. I was awoken twice more by the popping of the pipes. On Monday Jan 19th, I lost... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Matthew R, Guest Relations Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Thank you for staying with us and for providing feedback about your stay. I do apologize for the noise issues that you occurred during your stay and it is something that we are trying to look into options that will reduce or eliminate that from occurring. Although we do strive to take care of every issue that comes up, some... More 

Atlanta, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Stay away from this dirty, inefficient hotel. Check-in took an hour and I am a Diamond. One wash cloth, one hand towel. Old property poorly maintained. Good locations with restaurants nearby. Other hotels nearby would be better alternatives, I think. They offer a free breakfast, of course and an evening meal but I would be afraid to eat there.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Warner Robins, Georgia
Top Contributor
108 reviews 108 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First off this is a Hilton. Never stayed at a bad one. This one was clean, friendly and in a good area. On the other hand their breakfast wasn't so good. I'm used to Homewood Suites breakfast. I stay there a lot. Both breakfasts was not on par with other Homewood suites I've stayed at. One made me kinda sick... More 

Was this review helpful? Yes
Matthew R, Guest Relations Manager at Homewood Suites by Hilton Richmond-West End, responded to this review

Hello and thank you for providing feedback about your recent stay with us. I am pleased to see that you found our accommodations and service up to the high level of expectations that you have come to know from a Hilton property. We appreciate your feedback concerning the breakfast offerings and we can look into the options we have to... More 

Richmond, VA- West End, United States
1 review
5 of 5 stars Reviewed December 24, 2014

Hotel provided excellent value; excellent staff was efficient, friendly, and professional. The breakfast service was fantastic. Minor issue on room HVAC being hard to get to provide comfortable temperature. We definitely will stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Salem VA, United States
2 reviews
5 of 5 stars Reviewed December 21, 2014

Homewood Suites lives up to its name. The staff are friendly. The breakfast good. I had no trouble connecting to the internet to get email. The bed was comfortable. I especially enjoyed the fresh linens and the pillows.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Centreville, Virginia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 20, 2014

What a great property. I stay pretty much in all Hilton chain hotels. Didn't know Homewood Suites was part of them. A full kitchen, spacious living area and bathroom. Great customer service from the front desk. I will stay there again a great property. After owning a hotel software company I know a great property when I see one. Breakfast... More 

Was this review helpful? Yes
Lusaka, Zambia
1 review
4 of 5 stars Reviewed December 18, 2014

I like the hotel and would like to book it again. My family has enjoyed staying in the hotel. Unfortunately the season has not been good to use the swimming pool and the time my family stayed at the hotel was too short to have extended time with the hotel staff and know more about the various facilities. However, it... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Sterling, United States
1 review
5 of 5 stars Reviewed December 17, 2014

Quiet and enjoyed my stay while in town on business trip. Fitness room was nice and machines had individual tvs with earbuds available at desk. Could do micro cooking in room or eat out, with plenty of places near by.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Homewood Suites by Hilton Richmond-West End? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Richmond-West End

Address: 4100 Innslake Drive, Glen Allen, VA 23060
Phone Number:
Location: United States > Virginia > Glen Allen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Booking.com, Expedia, Priceline, Orbitz, Despegar.com, Hilton Hotels, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Homewood Suites by Hilton Richmond-West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Hilton
Glen Allen Homewood Suites
Homewood Suites Glen Allen
Hilton Glen Allen
Homewood Glen Allen
Hotel Style:
#3 Romantic Hotel in Glen Allen
#4 Family Hotel in Glen Allen
#5 Business Hotel in Glen Allen

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (4)
Viewed
Dining (1)
Viewed
View from room (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay