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Extended Stay America - Richmond - Innsbrook

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10060 West Broad Street, Glen Allen, VA 23060 (Formerly Studio Plus Deluxe Studios - Richmond - Innsbrook)
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1 room 1 adult
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Extended Stay America - Richmond - Innsbrook
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56 Reviews from our TripAdvisor Community

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Boston, MA
Level Contributor
148 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed September 26, 2015

Well, we were in the area for a college graduation and because I waited so long to book a suite in the area, there were slim pickings. We booked a two bedroom suite and the price was within reason given the amenities. When we arrived, we were told there were no two bedroom suites available. This news made me furious... More 

Helpful?
Thank mcmalvarez
Marietta, Ohio
1 review
4 of 5 stars Reviewed September 16, 2015 via mobile

Just what we expected. The rooms were clean. The staff was great. Everything was sir, your welcome, and thank you. We were very pleased with our stay. I would stay here again if in the area. If I was to say anything negative it would be running out of coffee, but they had no problem making more.

Helpful?
Thank Bramblewood355
Gaithersburg, Maryland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed September 12, 2015 via mobile

I was in town for the race and from the moment we checked in I got a bad vibe about the place. My bad vibe was confirmed as I headed to the elevator and was floored by the overwhelming odor of marijuana, which only got worse the closer I got to my room. The stench of marijuana coming from the... More 

Helpful?
Thank nawlins1027
Moorestown, New Jersey
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 3, 2015

I just returned from staying at theExtendedStay in Glen Alle, Virginia. Giving this hotel only a mark as one is being generous. The first day therethehotelwasfullybooked and the only room left was to be I e, the air conditioner did not work which made for an unpleasant first night especiall when having to be into work at 6am. Second night... More 

Helpful?
Thank Randallssmith
henryville,pennsylvania
Level Contributor
113 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 19, 2015

If you want a clean room with all the amenities of home (Full kitchen) this is a good hotel. It has a 2* rating and that's what it is. Remember room service comes once every 7 days. I was there for 3 days. You can get whatever you want from the front desk or the cleaning woman like new towels... More 

Helpful?
Thank ironmann1013
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015 via mobile

I've stayed here multiple times for work. The rooms are big, full size kitchen. Never had any problems here. Will stay here again if ever back in Richmond. Staff was great. Overall this place is great for everyone.

Helpful?
Thank crashtophe25
Williamsburg, Virginia
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 12, 2015

My room was acceptably clean, the place was mostly clean overall, but that's about all I can say that's about all the good I can say. All the furniture and kitchen fixtures showed clear signs of extreme wear that seemed out of line with the much newer flooring. It's like the hotel did a cheap and partial renovation. Even the... More 

Helpful?
Thank Michael M
Goose Creek, South Carolina, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 10, 2015

I stayed in this hotel on the night of 7/8/15 and it wasn't the greatest hotel, but it wasn't very bad either. If you want every detail perfect and want every accomadation possible, go to a holiday inn or Hampton for 200+ dollars and good luck with booking it. I stumbled across this hotel on Priceline a week before the... More 

Helpful?
Thank Kayla Z
1 review
1 of 5 stars Reviewed July 7, 2015

I would like to WARN EVERYONE against staying at this hotel. A year ago we stayed the night VERY RELUCTANTLY, however we had made reservations, I did not want to lose the hotel deposit, and it was after 11:00 p.m. when we arrived so I felt there were few options than to stay in the MILDEW infested, MOLD ridden room.... More 

Helpful?
Thank Shelly B
Richmond, VA
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 28, 2015

In truth, I stayed at this place less than 30 minutes. I booked the room through a "name your own price" site based on the area of town. Big mistake. It was horrible. The lobby wasn't that bad looking, but I could already smell the lingering odor of cigarette smoke and mildew. The guy at the desk told me that... More 

Helpful?
Thank drkiker
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