Hotel is really "tucked away" in an industrial park area, I thought my GPS was taking me to the wrong spot. Was sort of difficult to find the office to check-in, not very well lit at night. Room was okay, but pretty dated (as was the rest of the hotel). Lots to do (and eat) very close by. For the... More

Nice quiet cul-de-sac location amidst office park; almost hard to find at night because it is so hidden; tucked away from the main roads. There are two buildings three floors high. Grab and go type breakfast (wrapped muffins, yogurt cups, bananas/apples, canned juices) is served in the lobby of main building. We are Marriott members and have stayed in a... More

Our two day stay was good, and since it is on a cul de sac, there was no "drive by " traffic noise and the proximity to the Short Pump Mall was a plus...As for the staff, they were great and I left a battery and charger there that housekeeping turned in and I was able to provide an address... More

The hotel was very busy when we got there as it was full to capacity Columbus Day weekend. However, the services provided were not limited. The place is clean, the bed is comfortable, even the sofa bed could be deemed tolerable. Unfortunately, what I was shown online was not what I was given upon check-in but we made the best... More

I have spent a few separate nights here for work over the past month or two. The hotel is designed for long-term stays. The bed was nice and comfortable, and the room overall was clean. It has a full kitchen which would be good if you are staying here for a long term project. There is not a full breakfast... More

Pros: Cheap, clean, and the beds are really comfortable. Cons: Dated. Tube tvs, analog thermostat, internet via ethernet only. Overall decent place. Served its purpose and had a good week without any problems. Staff was helpful and plesant. I would stay again.

I was staying here for business for 3 wks. The overall cleanliness was good. I was happy the first week then it went downhill. The walls are paper thin. So if your neighbor gets a call at 7 am, you WILL hear him talking while you try to sleep for 1 hr. Stay on the 3rd floor otherwise the room... More

I stayed in here in 2011. The room that I stayed in was clean. The walls were thin and i could hear traffic moving down the halls and my neighbors, but at least I didn't feel dirty stating there. It's a little hard to find, but it is in a good location for shopping.

We wanted to make a quick trip to NYC after a Richmond visit and decided to take Amtrak instead of flying. Since we were also trying to get some Marriott stays during a promotion, we selected a Residence Inn fairly convenient to the Staples Mill train station for the night before we left. But since we could not get it... More